IGNITION SWITCH FAILED. KEY WOULD NOT TURN OFF VEHICLE. *TR
2006 Saturn Ion
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2006 Saturn Ion do not stand out strongly from the model-year median of 816.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Ion years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1,073 reports with mileage · 162 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 544 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 392 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Fuel System, Gasoline. Review the 127 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
392 reports2006 SATURN ION KEY IS LOCKED IN IGNITION IN THE "ON" POSITION WITH CAR RUNNING. THE KEY WILL NOT TURN TO THE OFF POSITION OR ALLOW THE KEY TO BE REMOVED FROM THE IGNITION. NO WAY TO STOP CAR WITHOUT PULLING THE FUSE AND UNHOOKING THE BATTERY. *TR
IGNITION KEY BROKE OFF IN THE IGNITION. HAD A LOCKSMITH REMOVE THE BROKEN KEY. CAR WOULD NOT START. LOCKSMITH REPLACED THE IGNITION SWITCH MECHANICAL PORTION. CAR WILL NOT START. I WENT THROUGH THE RESETTING PROCEDURE TO RESET THE SECURITY PASSLOCK SYSTEM. IT WOULD NOT RESET AND HAD THE CAR TOWED TO THE SATURN DEALERSHIP. I HA…
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IGNITION KEY BROKE OFF IN THE IGNITION. HAD A LOCKSMITH REMOVE THE BROKEN KEY. CAR WOULD NOT START. LOCKSMITH REPLACED THE IGNITION SWITCH MECHANICAL PORTION. CAR WILL NOT START. I WENT THROUGH THE RESETTING PROCEDURE TO RESET THE SECURITY PASSLOCK SYSTEM. IT WOULD NOT RESET AND HAD THE CAR TOWED TO THE SATURN DEALERSHIP. I HAVE SEEN A LARGE NUMBER OF COMPLAINTS FROM SATURN OWNERS ABOUT THIS SAME COMPLAINT. THE ONLY WAY TO BE ABLE TO GET THE CAR RUNNING AGAIN IS TO TAKE IT TO THE SATURN DEALERSHIP TO BE REPAIRED, AND THEY CHARGE A LOT OF MONEY TO DO THIS PROCEDURE. THEY ALSO ARE VERY FAMILIAR WITH THIS PROBLEM AND THE REPAIR OF IT, BECAUSE THEY HAVE MANY SATURNS BEING TOWED IN AND DOING THE REPAIRS ON THEM. DUE TO THE LARGE NUMBER OF PROBLEMS IN THIS SYSTEM OF THE SATURNS THERE SHOULD BE A RECALL ISSUED FOR THIS INDUSTRY WIDE KNOWN PROBLEM. *TR
TL*THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT HE HAD BEEN EXPERIENCING A RECURRING FAILURE WITH THE IGNITION SWITCH. THE KEY WOULD INTERMITTENTLY BECOME STUCK IN THE IGNITION SWITCH AND THE VEHICLE WOULD NOT TURN OFF WITHOUT REPEATED ATTEMPTS AT REMOVING THE KEY. THE CONTACT ALSO STATED THAT DURING THE WINTER TH…
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TL*THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT HE HAD BEEN EXPERIENCING A RECURRING FAILURE WITH THE IGNITION SWITCH. THE KEY WOULD INTERMITTENTLY BECOME STUCK IN THE IGNITION SWITCH AND THE VEHICLE WOULD NOT TURN OFF WITHOUT REPEATED ATTEMPTS AT REMOVING THE KEY. THE CONTACT ALSO STATED THAT DURING THE WINTER THE VEHICLE INTERMITTENTLY WOULD NOT START WITHOUT REPEATED ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS IN THE PROCESS OF BEING INSPECTED AT THE TIME OF THE COMPLAINT. THE CONTACT ALSO STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL LOCKED AND A POWER STEERING SERVICE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE; UPON RESTART, THE VEHICLE FUNCTIONED NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE CONTINUED TO OCCUR AND THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER WHERE AN UNKNOWN SERVICE WAS PERFORMED ON THE VEHICLE. THE FAILURE HAD NOT OCCURRED SINCE THE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE CURRENT MILEAGE WAS APPROXIMATELY 71,000.
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THE KEY WOULD NOT RELEASE FROM THE IGNITION EVEN WITH THE VEHICLE IN PARK. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE IGNITION CYLINDER ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS CONTACTED AND WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 46,…
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TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THE KEY WOULD NOT RELEASE FROM THE IGNITION EVEN WITH THE VEHICLE IN PARK. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE IGNITION CYLINDER ASSEMBLY WAS REPLACED. THE MANUFACTURER WAS CONTACTED AND WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 46,000 AND THE CURRENT MILEAGE WAS 48,000.
1. MY VEHICLE BEGAN HAVING PROBLEMS STARTING IN HOT WEATHER LAST SUMMER. 2. LAST MONDAY, MAY 24, 2010, MY CAR WOULD NOT START AT THE END OF THE DAY. USUALLY IF I WAITED TEN MINUTES OR SO AND TRIED AGAIN, THE VEHICLE STARTED. THIS TIME I ATTEMPT THREE TIMES IN A THIRTY MINUTE PERIOD AND THE CAR DID NOT START. I HAD THE VEHICLE…
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1. MY VEHICLE BEGAN HAVING PROBLEMS STARTING IN HOT WEATHER LAST SUMMER. 2. LAST MONDAY, MAY 24, 2010, MY CAR WOULD NOT START AT THE END OF THE DAY. USUALLY IF I WAITED TEN MINUTES OR SO AND TRIED AGAIN, THE VEHICLE STARTED. THIS TIME I ATTEMPT THREE TIMES IN A THIRTY MINUTE PERIOD AND THE CAR DID NOT START. I HAD THE VEHICLE TOWED TO THE DEALERSHIP WHERE I PURCHASED IT. FORTUNATELY THE NEXT DAY, THERE WERE SIMILAR CONDITIONS AND MY VEHICLE WOULD NOT START IN THE AFTERNOON. 3. THERE WERE NO CODES THERE SHOWED UP ON THE CAR'S COMPUTER. DUE TO THE VOLTAGES NOT MATCHING BETWEEN MY VEHICLE AND THE MANUFACTURER'S SPECIFICATION, THE DEALERSHIP REPLACED THE IGNITION SWITCH. I HAVE NOT HAD ANY PROBLEMS SINCE EVEN THOUGH THERE ARE BEEN FOUR OR FIVE DAYS OF HOT WEATHER. *TR
I CURRENTLY OWN A 2006 SATURN ION, WHICH I BOUGHT BRAND NEW IN 2005 AND HAS 52000 MILES ON IT. ALL WINTER LONG, DURING DAYS WITH TEMPERATURES BELOW 40 DEGREES, MY VEHICLE WOULD NOT START. UPON PLACING THE KEY INTO THE IGNITION AND TURNING, THE "PASSLOCK" THEFT DETERRENT SYSTEM IS ACTIVATED AND LOCKS MY CAR'S STARTER FROM FIRIN…
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I CURRENTLY OWN A 2006 SATURN ION, WHICH I BOUGHT BRAND NEW IN 2005 AND HAS 52000 MILES ON IT. ALL WINTER LONG, DURING DAYS WITH TEMPERATURES BELOW 40 DEGREES, MY VEHICLE WOULD NOT START. UPON PLACING THE KEY INTO THE IGNITION AND TURNING, THE "PASSLOCK" THEFT DETERRENT SYSTEM IS ACTIVATED AND LOCKS MY CAR'S STARTER FROM FIRING FOR 10 MINUTES. THE REST OF THE ELECTRICAL DEVICES IN MY CAR WORK, BUT THE STARTER BECOMES LOCKED OUT FOR 10 MINUTES BEFORE I CAN TRY AGAIN. I HAVE READ ONLINE THAT THIS IS A COMMON PROBLEM WITH SATURN IONS. APPARENTLY THE GREASE WHICH IS LOCATED WITHIN THE IGNITION SYSTEM FREEZES AT COLDER TEMPERATURES AND THUS THE IGNITION SWITCH DOES NOT RECOGNIZE MY KEY. SINCE IT DOES NOT RECOGNIZE MY KEY, THE ANTI-THEFT SYSTEM LOCKS MY CAR OUT FOR THE 10 MINUTE LOCK OUT PERIOD. SOMETIMES I CAN TRY 6 TIMES OVER THE COURSE OF 1 HOUR AND THE CAR STILL WILL NOT START. THIS IS A DANGEROUS SITUATION ON VERY COLD DAYS. I LIVE IN THE NORTHEAST AND THIS PAST WINTER WE HAD RECORD SNOWFALL WITH MANY DAYS DIPPING INTO THE 0'S, 10'S, 20'S AND 30'S. IT WOULD BE VERY UNFORTUNATE IF SOMEONE WERE TO DIE OF EXPOSURE TO THE ELEMENTS SINCE A CAR HAS NO HEAT WITHOUT THE ENGINE RUNNING. SOMEONE COULD DIE FROM BEING STRANDED IN THE COLD DUE TO AN IGNITION SWITCH WHICH GM/ SATURN COULD REPLACE FOR $50. I KNOW I SPENT MANY COLD DAYS (~5-6 PER WEEK) SITTING IN MY FREEZING COLD CAR FOR SOMETIMES OVER AN HOUR JUST PRAYING THAT MY CAR WOULD START SO I COULD GET SOME HEAT. PLEASE MAKE GM/ SATURN FIX THIS PROBLEM SO WE ARE NO LONGER LEFT OUT IN THE COLD!!!! *TR
AFTER GOING OUT TO DINNER KEY WOULD NOT COME OUT OF IGNITION. THIS IS THE SECOND TIME THIS HAS HAPPEN SINCE OWNING CAR. FIRST TIME IT HAPPEN WAS ON 10/21/07 (MILEAGE 22,006). I TOOK CAR TO SATURN DEALER. IGNITION WAS FIXED ON 10/22/2007 IGNITION REPLACED NO CHARGES COVER BY DEALER WARRANTY. SECOND TIME IT HAPPEN WAS ON 3/31/2…
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AFTER GOING OUT TO DINNER KEY WOULD NOT COME OUT OF IGNITION. THIS IS THE SECOND TIME THIS HAS HAPPEN SINCE OWNING CAR. FIRST TIME IT HAPPEN WAS ON 10/21/07 (MILEAGE 22,006). I TOOK CAR TO SATURN DEALER. IGNITION WAS FIXED ON 10/22/2007 IGNITION REPLACED NO CHARGES COVER BY DEALER WARRANTY. SECOND TIME IT HAPPEN WAS ON 3/31/2010 TOOK CAR TO SATURN DEALER NEXT DAY 4/01/2010 9 AM.(MILEAGE 37,369) THEY DID NOT HAVE PART SO I WAS CHARGED SHIPPING CHARGES ($15) TO GET PART TO SATURN DEALER. EXTENDED WARRANTY WE PURCHASED COVER PARTS & LABOR. THEY REPLACED SHIFTER ASSEMBLY. SHIFTER ASSEMBLY WAS CAUSING KEY TO STICK TO IGNITION DEALER CLAIMS. OUR CAR WAS RETURNED ON 4/02/2010 AT 3 PM.. MY SATURN ION 2006 HAS HAD SEVERAL PROBLEMS RECENTLY 1/30/2010 (MILEAGE 35,987)THE CAR HAD BEEN SMELLING LIKE GAS INSIDE & OUTSIDE OF CAR I TOOK TO DEALER WAS TOLD FUEL WAS LEAKING FROM FUEL PUMP THEY REPLACE FUEL PUMP MODULE. EXTENDED WARRANTY WE PURCHASED COVERED COST LABOR & PARTS. A MONTH LATER WE RECEIVED A NOTICE FROM SATURN ABOUT THE FUEL PUMP PROBLEM. WE ARE AFRAID THAT THESE PROBLEMS WILL REOCCUR. CAR IS WELL TAKEN CARE OF, DEALER IS ONLY ONE WHO SERVICES CAR. *TR
I HAVE A 2006 SATURN ION ON WITH 43,000 MILES (A WELL-MAINTAINED VEHICLE AT THAT). THE PROBLEM (A COMMON ONE FROM EVERYTHING I'VE READ/HEARD): RECENTLY, I WAS UNABLE TO SHUT MY VEHICLE OFF; THAT'S CORRECT... I COULD NOT TURN MY CAR OFF. THE KEY WAS LOCKED IN THE IGNITION WITH THE VEHICLE RUNNING. AFTER SEVERAL HOURS, MY HUSB…
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I HAVE A 2006 SATURN ION ON WITH 43,000 MILES (A WELL-MAINTAINED VEHICLE AT THAT). THE PROBLEM (A COMMON ONE FROM EVERYTHING I'VE READ/HEARD): RECENTLY, I WAS UNABLE TO SHUT MY VEHICLE OFF; THAT'S CORRECT... I COULD NOT TURN MY CAR OFF. THE KEY WAS LOCKED IN THE IGNITION WITH THE VEHICLE RUNNING. AFTER SEVERAL HOURS, MY HUSBAND AND I WERE ABLE TO DETERMINE THE BEST COURSE OF ACTION (GET IT TO A DEALER, DISCONNECT THE FUEL PUMP FUSE AND BATTERY, AND SPEND $451 TO HAVE THE IGNITION CYLINDER COMPLETELY REPLACED; THE MECHANIC SAID IT WAS DEFECTIVE). NOT BEING ABLE TO SHUT OFF A VEHICLE IS A MAJOR SAFETY CONCERN (FOR SO MANY REASONS); YOU CAN'T SIMPLY LEAVE A VEHICLE RUNNING, AND YOU CERTAINLY CAN'T LEAVE A RUNNING VEHICLE UNATTENDED (ALTHOUGH SOME PEOPLE PROBABLY HAVE...HOW DANGEROUS IS THAT?). *TR
COULD NOT TURN THE CAR OFF, THE KEY WAS STUCK IN THE ON POSITION WITH THE CAR STILL RUNNING, HAD TO PULL THE SPARK PLUGS OUT TO TURN OFF THE CAR AND DISCONNECT THE BATTERY TO KEEP FROM DRAINING DUE TO BEING IN THE ON POSITION. THE IGNITION LOCK CYLINDER WAS BOUND IN THE HOUSING. DEALER REPLACED THE IGNITION CYLINDER AND HOUSING,…
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COULD NOT TURN THE CAR OFF, THE KEY WAS STUCK IN THE ON POSITION WITH THE CAR STILL RUNNING, HAD TO PULL THE SPARK PLUGS OUT TO TURN OFF THE CAR AND DISCONNECT THE BATTERY TO KEEP FROM DRAINING DUE TO BEING IN THE ON POSITION. THE IGNITION LOCK CYLINDER WAS BOUND IN THE HOUSING. DEALER REPLACED THE IGNITION CYLINDER AND HOUSING, I DON'T KNOW IF THEY STILL HAVE THE OLD PART. *TR
Official recalls
414V171000 · Electrical System:ignition
Apr 10, 2014
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Consequence & remedy
Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
14V153000 · Steering:electric Power Assist System
Mar 31, 2014
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
14V047000 · Air Bags; Electrical System:ignition:switch
Feb 10, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
09V419000 · Fuel System, Gasoline:delivery:fuel Pump
Oct 29, 2009
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2006 CHEVROLET COBALT AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA AND NEVADA; AND MODEL YEAR 2007 CHEVROLET COBALT, PONTIAC G5 AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA, CALIFORNIA, FLORIDA, NEVADA AND TEXAS. THE PLASTIC SUPPLY OR RETURN PORT ON THE MODULAR RESERVOIR ASSEMBLY MAY CRACK. IF EITHER OF THESE PORTS DEVELOPS A CRACK, FUEL WILL LEAK FROM THE AREA. IF THE CRACK BECOMES LARGE ENOUGH, FUEL MAY BE OBSERVED DRIPPING ONTO THE GROUND AND VEHICLE PERFORMANCE MAY BE AFFECTED.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL PUMP MODULE FREE OF CHARGE. A SPECIAL COVERAGE WILL BE IMPLEMENTED IN THE SAME TIME FRAME FOR MODEL YEAR 2006 VEHICLES REGISTERED IN ALABAMA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA, TENNESSEE AND TEXAS AND MODEL YEAR 2007 VEHICLES REGISTERED IN: ALABAMA, ARKANSAS, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA AND TENNESSEE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 4, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876 AND PONTIAC AT 1-800-620-7668 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA11014 · Electric Power Steering Failure
Opened Sep 29, 2011 · Closed Apr 15, 2014
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Additional source detail variants (2)
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
RQ10004 · Electric Power Steering Failure
Opened Dec 15, 2010 · Closed Oct 5, 2011
Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Additional source detail variants (2)
Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Steering
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
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