NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
392 reportsClear category filter91,778 miles · Apr 16, 2014
Electrical SystemUnknown Or Other
I HIT A BUMP IN THE ROAD AND MY CAR SHUT OFF - KEYS BECAME STUCK IN IGNITION SWITCH. I ALREADY HAD TO HAVE MY IGNITION SWITCH REPAIRED, BUT NOBODY SEEMS TO BE ABLE TO TELL ME HOW TO GET REIMBURSED, AND I HAVE NOT RECEIVED ANY NOTIFICATION TO DO SO, EVEN THOUGH WE WERE TOLD WE WOULD RECEIVE INFORMATION ABOUT THIS THE FIRST WEEK O…
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I HIT A BUMP IN THE ROAD AND MY CAR SHUT OFF - KEYS BECAME STUCK IN IGNITION SWITCH. I ALREADY HAD TO HAVE MY IGNITION SWITCH REPAIRED, BUT NOBODY SEEMS TO BE ABLE TO TELL ME HOW TO GET REIMBURSED, AND I HAVE NOT RECEIVED ANY NOTIFICATION TO DO SO, EVEN THOUGH WE WERE TOLD WE WOULD RECEIVE INFORMATION ABOUT THIS THE FIRST WEEK OF APRIL. I HAVE TRIED TO CALL YOUR CONTACT NUMBERS BUT ALWAYS GET A RUN-AROUND AND THEY ALL SAY YOU HAVE TO WAIT UNTIL THE LETTER COMES OUT THE FIRST WEEK OF APRIL. THE FIRST WEEK OF APRIL HAS PAST AND I HAVE NOT RECEIVED ANY NOTIFICATION ON HOW TO GET MY REIMBURSEMENT. I WOULD LIKE FOR SOMEONE TO LET ME KNOW HOW TO GET MY FORM FOR REIMBURSEMENT. *TT
NHTSA ODI #10583149
Mileage unknown · Apr 16, 2014
Electrical System
2006 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION PROBLEMS. *SMD THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE IGNITION REPLACEMENT HE PAID FOR LAST YEAR. ON FRIDAY APRIL 19, 2013, THE CONSUMERS WIFE AND DAUGHTER PARKED THE VEHICLE AND TRIED TO TURN THE VEHICLE OFF. BUT, THE VEHICLE WOULD NOT TURN OFF. IN FACT, THE KEY …
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2006 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION PROBLEMS. *SMD THE CONSUMER IS SEEKING REIMBURSEMENT FOR THE IGNITION REPLACEMENT HE PAID FOR LAST YEAR. ON FRIDAY APRIL 19, 2013, THE CONSUMERS WIFE AND DAUGHTER PARKED THE VEHICLE AND TRIED TO TURN THE VEHICLE OFF. BUT, THE VEHICLE WOULD NOT TURN OFF. IN FACT, THE KEY WOULD NOT TURN IN ANY DIRECTION AT ALL. IN ORDER TO SHUT THE VEHICLE OFF, THE CONSUMER PULLED A FUSE, THE NEXT DAY, THE VEHICLE WAS TAKEN TO THE DEALER, AND ONCE AGAIN, THE VEHICLE COULD NOT BE TURNED OFF. THE DEALER INFORMED THE CONSUMER, THEY HAD TO BREAK THE KEY OFF TO REMOVE THE IGNITION CYLINDER AND REPLACED IT. *JB
NHTSA ODI #10582764
Mileage unknown · Apr 14, 2014
Air BagsElectrical System
2006 SATURN ION. CONSUMER WRITES IN REGARDS TO LACK AVAILABILITY OF PARTS TO COMPLETE RECALL. *SMD
NHTSA ODI #10578745
60,000 miles · Apr 11, 2014
Air BagsElectrical System
I HAD THE IGNITION SWITCH REPLACED ABOUT 4 MONTHS AGO PRIOR TO THE RECALL ANNOUNCEMENT. THE AIR BAG LIGHT HAD BEEN GOING ON AND OFF EVER SINCE I BOUGHT THE CAR. IT WAS FOUND AT THAT TIME THAT A ADD ON PASSIVE KILL SWITCH RELAY HAD BEEN PLACED IN THE AIR BAG RELAY LOCATION. NOT LONG AFTER THE KEY WOULD NOT COME OUT OF THE IGNI…
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I HAD THE IGNITION SWITCH REPLACED ABOUT 4 MONTHS AGO PRIOR TO THE RECALL ANNOUNCEMENT. THE AIR BAG LIGHT HAD BEEN GOING ON AND OFF EVER SINCE I BOUGHT THE CAR. IT WAS FOUND AT THAT TIME THAT A ADD ON PASSIVE KILL SWITCH RELAY HAD BEEN PLACED IN THE AIR BAG RELAY LOCATION. NOT LONG AFTER THE KEY WOULD NOT COME OUT OF THE IGNITION AND THE CAR COULD NOT BE TURNED OFF WHICH IS WHEN I TOOK IT TO AN AUTO REPAIR SHOP WHO REPLACED IT WITH ANOTHER IGNITION. NOW, THE AIR BAG LIGHT HAS BEEN COMING ON WHILE DRIVING AND THEN GOING OFF AGAIN. IT LOOKS LIKE GM IS STILL SELLING THE FAULTY IGNITIONS. I HAVE RECEIVED THE RECALL NOTICE. IT SAYS HOWEVER THAT THEY DO NOT HAVE THE WORKING PARTS WITH NO INDICATION OF WHEN THIS DEADLY PART CAN BE REPLACED. WHAT IS ONE TO DO? YES, I SAW THEIR STATEMENT THAT WE SHOULD PARK THE CAR UNTIL THE REPAIR CAN BE MADE - WHEN EVER, IF EVER, THEY BOTHER TO HAVE THE PARTS. HOW DO I GET AROUND UNTIL THEN??? HAVE THERE BEEN ANY OTHER REPORTS OF THE ISSUE THAT I REPORTED ON THIS SITE PRIOR OF THE ALARM GOING OFF AT RANDOM TIMES - NO STRONG WINDS, TRUCKS GOING BY OR PERSONS AROUND THE VEHICLE EVEN THOUGH I DO NOT SET THE ALARM ON? I HAD TO DISCONNECT THE BATTERY UNTIL I GOT IT TO THE SHOP DAYS LATER BUT SINCE IT WAS NOT DOING IT THEN THEY COULD NOT FIND THE ISSUE. I SUSPECT THE ENTIRE ELECTRICAL SYSTEM IN THE ION IS FAULTY. *JS
NHTSA ODI #10579078
85,173 miles · Apr 10, 2014
Air BagsElectrical SystemCrashInjury
TL* THE CONTACT OWNS 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THERE WAS A SIGNIFICANT POWER LOSS. THE CONTACT SUSTAINED A BRUISED PANCREAS AND SEVERE BACK PAIN. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE…
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TL* THE CONTACT OWNS 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THERE WAS A SIGNIFICANT POWER LOSS. THE CONTACT SUSTAINED A BRUISED PANCREAS AND SEVERE BACK PAIN. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO SALVAGE YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS, ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 85,173.
NHTSA ODI #10578915
Mileage unknown · Apr 10, 2014
Air BagsElectrical System
BEGINNING IN 2009 THROUGH TODAY 4/10/2014 MY DAUGHTER'S SATURN ION HAS HAD IGNITION PROBLEMS AND INTERMITTENT AIR BAG LIGHT PROBLEMS. ALL OF THE PROBLEMS NOTED IN THE RECALL FROM GM APPLY TO HER CAR. SHE HAS CONTACT GM VIA EMAIL THROUGHOUT 2010 INCLUDING CUSTOMER SERVICE, A MR. HENDERSON AND A MR. REUSS. WE HAVE COPIES OF THE…
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BEGINNING IN 2009 THROUGH TODAY 4/10/2014 MY DAUGHTER'S SATURN ION HAS HAD IGNITION PROBLEMS AND INTERMITTENT AIR BAG LIGHT PROBLEMS. ALL OF THE PROBLEMS NOTED IN THE RECALL FROM GM APPLY TO HER CAR. SHE HAS CONTACT GM VIA EMAIL THROUGHOUT 2010 INCLUDING CUSTOMER SERVICE, A MR. HENDERSON AND A MR. REUSS. WE HAVE COPIES OF THESE EMAILS. NO ONE WOULD HELP HER EVEN THOUGH SHE MENTIONED THAT SHE FEARED FOR HER LIFE. THESE INCIDENTS WERE LIFE THREATENING. SHE HAS BEEN TO 2 GM DEALERSHIPS OVER THE YEARS TO GET THESE ITEMS FIXED AND RECEIVED NO HELP FROM THE DEALERSHIP EITHER. THEY SAID THEY CAN'T FIND A PROBLEM. SHE NEEDS HELP FROM SOMEONE AND I HOPE THAT IS YOU. THANK YOU. RESPECTFULLY,
NHTSA ODI #10578886
Mileage unknown · Apr 10, 2014
Air BagsElectrical SystemCrashInjury
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WOULD SPORADICALLY ILLUMINATE AND THE VEHICLE WOULD INTERMITTENTLY STALL. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES WHERE THE SENSOR WAS RESET BUT DID NOT PREVENT THE STALLING FAILURE. ON ONCE OCCASION WHILE THE DRIVER WAS TR…
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TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WOULD SPORADICALLY ILLUMINATE AND THE VEHICLE WOULD INTERMITTENTLY STALL. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES WHERE THE SENSOR WAS RESET BUT DID NOT PREVENT THE STALLING FAILURE. ON ONCE OCCASION WHILE THE DRIVER WAS TRAVELING APPROXIMATELY 30 MPH AROUND A CURB, THE VEHICLE LOST POWER AND ACCELERATED WHILE STALLING. THE DRIVER WAS NOT ABLE TO INTERVENE AND CRASHED INTO A TREE, SPLITTING THE TREE UPON IMPACT. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE DRIVER SUSTAINED INTERNAL BRUISING FROM THE IMPACT. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS AND ELECTRICAL SYSTEM) BUT THE PART NEEDED TO COMPLETE THE RECALL SERVICE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #10578882
162,000 miles · Apr 10, 2014
Electrical SystemSteering
AT RANDOM MY CAR BEEPED AND THE POWER STEERING INDICATED ON THE DASH AND MY CAR BECAME HARD TO MANEUVER. WITHIN A TWO WEEK PERIOD MY CAR HAS HAD POWER STEERING FAILURE 4 TIMES. FIRST OCCURRENCE: I WAS MAKING A TURN FROM ONE ROAD TO ANOTHER. SECOND OCCURRENCE: WHILE COMING TO A STOP AT A STOP SIGN COMING TO AN END ON AN OFF RAMP …
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AT RANDOM MY CAR BEEPED AND THE POWER STEERING INDICATED ON THE DASH AND MY CAR BECAME HARD TO MANEUVER. WITHIN A TWO WEEK PERIOD MY CAR HAS HAD POWER STEERING FAILURE 4 TIMES. FIRST OCCURRENCE: I WAS MAKING A TURN FROM ONE ROAD TO ANOTHER. SECOND OCCURRENCE: WHILE COMING TO A STOP AT A STOP SIGN COMING TO AN END ON AN OFF RAMP FROM THE INTERSTATE. THE THIRD OCCURRENCE: DRIVING ON A 45MPH ROAD, APPROACHING A CURVE. FORTH OCCURRENCE: ON THE INTERSTATE TRAVELING AT 70MPH WITH CRUISE CONTROL SET WITH HEAVY TRAFFIC AROUND ME. EACH TIME I HAD TO EITHER STOP ON THE ROAD, PULL OFF THE ROAD TO THE SHOULDER OR MAKE DUE TILL I FOUND AN AREA TO STOP, TO TURN THE CAR OFF AND RESTART AGAIN, AFTER RESTARTING THE CAR THE STEERING BECAME VERY LOOSE AND JUST AS HARD TO MANEUVER. *TR
NHTSA ODI #10578818
Mileage unknown · Apr 10, 2014
Air BagsElectrical System
2006 SATURN ION. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD
NHTSA ODI #10578708
68,977 miles · Apr 7, 2014
Electrical System
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT SHE ATTEMPTED TO TURN HER ENGINE OFF BUT THE ENGINE WOULD NOT TURN OFF. THE CONTACT STATED THAT SHE DISCONNECTED THE BATTERY AND THE ENGINE TURNED OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACE…
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
NHTSA ODI #10578014
Official recalls
4Apr 10, 2014
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Consequence & remedy
Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
Mar 31, 2014
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
Feb 10, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Oct 29, 2009
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2006 CHEVROLET COBALT AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA AND NEVADA; AND MODEL YEAR 2007 CHEVROLET COBALT, PONTIAC G5 AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA, CALIFORNIA, FLORIDA, NEVADA AND TEXAS. THE PLASTIC SUPPLY OR RETURN PORT ON THE MODULAR RESERVOIR ASSEMBLY MAY CRACK. IF EITHER OF THESE PORTS DEVELOPS A CRACK, FUEL WILL LEAK FROM THE AREA. IF THE CRACK BECOMES LARGE ENOUGH, FUEL MAY BE OBSERVED DRIPPING ONTO THE GROUND AND VEHICLE PERFORMANCE MAY BE AFFECTED.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL PUMP MODULE FREE OF CHARGE. A SPECIAL COVERAGE WILL BE IMPLEMENTED IN THE SAME TIME FRAME FOR MODEL YEAR 2006 VEHICLES REGISTERED IN ALABAMA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA, TENNESSEE AND TEXAS AND MODEL YEAR 2007 VEHICLES REGISTERED IN: ALABAMA, ARKANSAS, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA AND TENNESSEE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 4, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876 AND PONTIAC AT 1-800-620-7668 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA11014 · Electric Power Steering Failure
Opened Sep 29, 2011 · Closed Apr 15, 2014
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Additional source detail variants (2)
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
RQ10004 · Electric Power Steering Failure
Opened Dec 15, 2010 · Closed Oct 5, 2011
Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Additional source detail variants (2)
Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Steering
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
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