NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
61 reportsClear category filter78,000 miles · Apr 3, 2014
Air BagsElectrical System
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED WHILE TRAVELING AT VARIOUS LOW SPEEDS, THE ENGINE STALLED WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE ENGINE AND RESUMED NORMALLY. THE FAILURE RECURRED INTERMITTENTLY. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR…
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TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED WHILE TRAVELING AT VARIOUS LOW SPEEDS, THE ENGINE STALLED WITH THE ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE ENGINE AND RESUMED NORMALLY. THE FAILURE RECURRED INTERMITTENTLY. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 14V047000 (AIR BAGS , ELECTRICAL SYSTEM); HOWEVER , THE PART NEEDED TO PERFORM THE REPAIR WAS CURRENTLY UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
NHTSA ODI #10577111
60,000 miles · Apr 1, 2014
Air BagsElectrical SystemService BrakesCrash
THIS CAR HAS BEEN CURSED WITH ELECTRONIC STEERING PROBLEMS. THE CAR HAS BEEN SERVICED REPEATEDLY. I HAVE HAD VERY LITTLE RESPONSE AND ZERO SATISFACTION FROM GM. THE KEY OFTEN DOES NOT RELEASE FROM THE IGNITION. THE CAR WAS INVOLVED IN A VIOLENT FRONT END COLLISION THAT WAS CAUSED BY THESE ISSUES. I BOUGHT THE CAR (BASED ON A FA…
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THIS CAR HAS BEEN CURSED WITH ELECTRONIC STEERING PROBLEMS. THE CAR HAS BEEN SERVICED REPEATEDLY. I HAVE HAD VERY LITTLE RESPONSE AND ZERO SATISFACTION FROM GM. THE KEY OFTEN DOES NOT RELEASE FROM THE IGNITION. THE CAR WAS INVOLVED IN A VIOLENT FRONT END COLLISION THAT WAS CAUSED BY THESE ISSUES. I BOUGHT THE CAR (BASED ON A FALSE SATURN PROMISE) AND I HAD TWO DAUGHTERS IN THE FRONT OF THE CAR DURING THE PREVENTABLE COLLISION. I COULDN'T FIGURE OUT WHY THE BAGS DID NOT DEPLOY. NOW I GET IT! THE CAR CUTS OFF WHEN MAKING A RIGHT HAND TURN. I DO NOT BELIEVE A SINGLE THING THAT GM SAYS TO ME. I AM GOING IN FOR A RENTAL CAR TOMORROW. I. DO NOT EVEN BELIEVE THAT THIS WILL GO ACCORDING TO PLAN. I TAKE THE CAR FOR SERVICE, THEY TELL ME THAT THEY, "CANNOT REPEAT THE PROBLEM." GM SUCKS AND SO DOES NHTSA. EARN YOUR MONEY. I EARNED MINE. I WANT TO ADD, IN ADDITION TO STEERING, BRAKES, IGNITION -- THE ELECTRONIC SYSTEM IN THIS CAR IS A COMPLETE MESS. ..........*TR
NHTSA ODI #10576481
62,000 miles · Apr 1, 2014
Air BagsElectrical SystemService BrakesCrash
THIS CAR HAS BEEN CURSED WITH ELECTRONIC STEERING PROBLEMS. THE CAR HAS BEEN SERVICED REPEATEDLY. I HAVE HAD VERY LITTLE RESPONSE AND ZERO SATISFACTION FROM GM. THE KEY OFTEN DOES NOT RELEASE FROM THE IGNITION. THE CAR WAS INVOLVED IN A VIOLENT FRONT END COLLISION THAT WAS CAUSED BY THESE ISSUES. I BOUGHT THE CAR (BASED ON A FA…
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THIS CAR HAS BEEN CURSED WITH ELECTRONIC STEERING PROBLEMS. THE CAR HAS BEEN SERVICED REPEATEDLY. I HAVE HAD VERY LITTLE RESPONSE AND ZERO SATISFACTION FROM GM. THE KEY OFTEN DOES NOT RELEASE FROM THE IGNITION. THE CAR WAS INVOLVED IN A VIOLENT FRONT END COLLISION THAT WAS CAUSED BY THESE ISSUES. I BOUGHT THE CAR (BASED ON A FALSE SATURN PROMISE) AND I HAD TWO DAUGHTERS IN THE FRONT OF THE CAR DURING THE PREVENTABLE COLLISION. I COULDN'T FIGURE OUT WHY THE BAGS DID NOT DEPLOY. NOW I GET IT! THE CAR CUTS OFF WHEN MAKING A RIGHT HAND TURN. I DO NOT BELIEVE A SINGLE THING THAT GM SAYS TO ME. I AM GOING IN FOR A RENTAL CAR TOMORROW. I. DO NOT EVEN BELIEVE THAT THIS WILL GO ACCORDING TO PLAN. I TAKE THE CAR FOR SERVICE, THEY TELL ME THAT THEY, "CANNOT REPEAT THE PROBLEM." GM SUCKS AND SO DOES NHTSA. EARN YOUR MONEY. I EARNED MINE. I WANT TO ADD, IN ADDITION TO STEERING, BRAKES, IGNITION -- THE ELECTRONIC SYSTEM IN THIS CAR IS A COMPLETE MESS. *TR
NHTSA ODI #10576464
110,000 miles · Mar 31, 2014
Air Bags
OCCASIONALLY THE AIRBAG WARNING LIGHT WOULD STAY ON AFTER IGNITION. SIMILAR TO NHTSA CAMPAIGN NUMBER 14V118000. *TR
NHTSA ODI #10575849
Mileage unknown · Mar 14, 2014
Air BagsService BrakesSteeringCrash
I WAS IN THE CENTER LANE OF I-5 NORTHBOUND, IN PORTLAND, OREGON. THE CAR IN FRONT OF ME STOPPED SUDDENLY. I WAS IN A LONG LINE OF TRAFFIC. WHEN I HIT MY BRAKES, MY CAR JERKED TO THE RIGHT. WHILE TRYING TO CORRECT, I HIT THE WHEELS OF A SEMI ON MY RIGHT. I BOUNCED OFF, THE CAR SPUN 90 DEGREES TO THE LEFT, CROSSED THE INSIDE LANE …
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I WAS IN THE CENTER LANE OF I-5 NORTHBOUND, IN PORTLAND, OREGON. THE CAR IN FRONT OF ME STOPPED SUDDENLY. I WAS IN A LONG LINE OF TRAFFIC. WHEN I HIT MY BRAKES, MY CAR JERKED TO THE RIGHT. WHILE TRYING TO CORRECT, I HIT THE WHEELS OF A SEMI ON MY RIGHT. I BOUNCED OFF, THE CAR SPUN 90 DEGREES TO THE LEFT, CROSSED THE INSIDE LANE (FORTUNATELY I DIDN'T GET HIT BROADSIDE), & WENT STRAIGHT INTO THE CONCRETE FREEWAY DIVIDER. THE AIRBAGS DID NOT DEPLOY. I WENT TO THE HOSPITAL BY AMBULANCE, & HAVE HAD NECK & SHOULDER PAIN EVER SINCE. MY CAR WAS TOTALED. *TR
NHTSA ODI #10569396
Mileage unknown · Mar 13, 2014
Air BagsElectrical System
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS RECURRING. ADDITIONALLY, THE CONTACT WOULD HAVE TO MOVE THE KEY AROUND IN THE IGNITION AND APPLY EXTREME FORCE TO THE BRAKE PEDAL BEFORE BEING ABLE TO INSERT OR REMOVE THE KEY F…
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TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE WAS RECURRING. ADDITIONALLY, THE CONTACT WOULD HAVE TO MOVE THE KEY AROUND IN THE IGNITION AND APPLY EXTREME FORCE TO THE BRAKE PEDAL BEFORE BEING ABLE TO INSERT OR REMOVE THE KEY FROM THE IGNITION. THE CONTACT ALSO STATED THAT THE POWER STEERING ASSIST WOULD SPORADICALLY FAIL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER HOWEVER, THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V047000 (AIR BAGS AND ELECTRICAL SYSTEM) AFTER THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #10569151
Mileage unknown · Mar 13, 2014
Air Bags
TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE CLOCK SPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE …
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TL* THE CONTACT OWNS A 2006 SATURN ION. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE CLOCK SPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 136,658.
NHTSA ODI #10569055
20,000 miles · Feb 27, 2014
Air BagsElectrical System
#1. KEY. IN 2008 THE KEY STARTED GETTING STUCK IN THE IGNITION WHEN I ATTEMPTED TO TURN THE CAR OFF. THE CAR KEPT RUNNING. IT WOULD TAKE UP TO 10 TRIES BEFORE THE ENGINE STOPPED. EVEN THEN I COULD NOT ALWAYS GET THE KEY TO COME OUT RIGHT AWAY. I COULD NOT GET THE KEY TO TURN WHEN TRYING TO START THE CAR. THE KEY OFTEN WOUL…
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#1. KEY. IN 2008 THE KEY STARTED GETTING STUCK IN THE IGNITION WHEN I ATTEMPTED TO TURN THE CAR OFF. THE CAR KEPT RUNNING. IT WOULD TAKE UP TO 10 TRIES BEFORE THE ENGINE STOPPED. EVEN THEN I COULD NOT ALWAYS GET THE KEY TO COME OUT RIGHT AWAY. I COULD NOT GET THE KEY TO TURN WHEN TRYING TO START THE CAR. THE KEY OFTEN WOULD ALSO GET STUCK IN THE IGNITION AND I COULD NOT GET IT OUT AND WOULD HAVE TO LEAVE IT IN. 2014 I COULD NOT GET IT TO COME OUT AT ALL AND AT ONE POINT THE CAR WOULD NOT SHUT OFF. MECHANIC REPLACED (AT MY EXPENSE) THE IGNITION. #2. WHEN I PURCHASED THE CAR AN ADD ON OFFERED WAS A PASSIVE KILL SWITCH CALLED ID SYSTEM. REPEATEDLY THE AIR BAG LIGHT WOULD COME ON, AND THE ON-STAR SYSTEM ALSO NOTIFIED ME. IT WOULD GO BACK OFF. I TOOK IT TO THE DEALER IN 2006 AND 2007 WAS TOLD SINCE THE LIGHT WAS NOT ON THEN THAT THEY COULD NOT/WOULD NOT DO ANYTHING. IN 2013 THE LIGHT WAS ALWAYS ON. I WAS ALSO HAVING OTHER ELECTRICAL PROBLEMS (SEE #3). I WENT TO AN AUTO ELECTRICAL SHOP. WHILE DIAGNOSING THE INITIAL PROBLEM THE SHOP FOUND THAT WHEN THE KILL SWITCH WAS PUT IN THE COMPANY HAD TAKEN OUT THE RELAY FOR THE AIR BAG AND PUT THE PUT THE ID SYSTEM RELAY IN IT'S PLACE. THE RESULT WAS THAT NEITHER WORKED. THE SHOP PULLED OUT THE KILL SWITCH RELAY AND REPLACED THE AIR BAG ONE. WHICH I PAID THE BILL FOR. NOW THE AIR BAG LIGHT IS STARTING TO COME BACK ON AT TIMES. I ASSUME THE AIR BAG IS NOT WORKING. #3. IN 2013 THE ALARM ON THE CAR STARTED GOING OFF BY ITS SELF.THAT DAY IT WENT ON AND OFF 5 OR 6 TIMES TILL I REALIZED IT MIGHT BE MY CAR. THE NEIGHBOR SAID THERE WAS NO ONE AROUND IT AT THE TIME. I DON'T TURN ON THE ALARM. I ENDED UP DISCONNECTING THE BATTERY. I TOOK IT TO THE SHOP (SEE #2) BUT SINCE IT WAS NOT DOING IT THEN THEY COULD NOT FIND THE PROBLEM. #4 I HAVE NEVER BEEN NOTIFIED BY GM THAT OTHERS WERE HAVING THESE PROBLEMS. *TR
NHTSA ODI #10566213
103,408 miles · Apr 19, 2013
Air BagsSteering
MY DAUGHTER HAD JUST GOTTEN OFF THE FREEWAY, SHE CALLED ME HYSTERICAL. SHE COULDN'T STEER THE CAR. SOMEONE HELPED HER PUSH IT TO THE SIDE. I CALLED AAA TO HAVE THE CAR TOWED AND WAS TOLD WHAT HAPPENED WAS VER RARE AND DANGEROUS. MY MAINTENACE PERSONEL WHO HAS WORKED FOR BMW FOR 17 YEARS SAYS HE'S ONLY SEEN THIS ONCE IN HIS LIFE.…
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MY DAUGHTER HAD JUST GOTTEN OFF THE FREEWAY, SHE CALLED ME HYSTERICAL. SHE COULDN'T STEER THE CAR. SOMEONE HELPED HER PUSH IT TO THE SIDE. I CALLED AAA TO HAVE THE CAR TOWED AND WAS TOLD WHAT HAPPENED WAS VER RARE AND DANGEROUS. MY MAINTENACE PERSONEL WHO HAS WORKED FOR BMW FOR 17 YEARS SAYS HE'S ONLY SEEN THIS ONCE IN HIS LIFE. A COUPLE OF DAYS LATER I HAD MY CAR TOWED TO FH DAILEY IN SAN LEANDRO, AND THE TOTAL COST WAS $965.00 A FEW DAYS LATER MY AIR BAG LIGHT CAME ON AND MY HORN WOULDN'T BLOW NOR WOULD MY CRUISE CONTROL WORK. AGAIN I HAD TO HAVE THE CAR TOWED I WASN'T GOING TO TAKE THE CHANCE AND DRIVE IT WITH THE AIRBAG LIGHT ON. THE COST FOR THAT REPAIR WAS $172.57 I WAS TOLD THAT IT WAS GOING TO BE $240 BUT IT WAS ACTUALLY LOWER. I'VE GOOGLED THIS PROBLEM AND THERE ARE A LOT OF COMPLAINTS REGARDING THIS MATTER IT SHOULD HAVE BEEN A RE-CALL. I AM ASKING FOR A FULL REFUND. *TR
NHTSA ODI #10508870
68,000 miles · Feb 11, 2013
Air BagsCrashFireInjury
MY SON LOST CONTROL OF THE CAR HITTING A POLE HEAD ON AND THEN THE CAR SPUN THREE TIMES IN A 360 AND THEN A 180... AIR BAGS DIDN'T DEPLOY AND HE AND THE PASSENGER ARE BADLY INJURED. THE AIR BAGS COULD HAVE SAVED THEM FROM SEVERAL INJURIES... *TR
NHTSA ODI #10497828
Official recalls
4Apr 10, 2014
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Consequence & remedy
Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
Mar 31, 2014
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
Feb 10, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Oct 29, 2009
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2006 CHEVROLET COBALT AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA AND NEVADA; AND MODEL YEAR 2007 CHEVROLET COBALT, PONTIAC G5 AND SATURN ION VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF ARIZONA, CALIFORNIA, FLORIDA, NEVADA AND TEXAS. THE PLASTIC SUPPLY OR RETURN PORT ON THE MODULAR RESERVOIR ASSEMBLY MAY CRACK. IF EITHER OF THESE PORTS DEVELOPS A CRACK, FUEL WILL LEAK FROM THE AREA. IF THE CRACK BECOMES LARGE ENOUGH, FUEL MAY BE OBSERVED DRIPPING ONTO THE GROUND AND VEHICLE PERFORMANCE MAY BE AFFECTED.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL PUMP MODULE FREE OF CHARGE. A SPECIAL COVERAGE WILL BE IMPLEMENTED IN THE SAME TIME FRAME FOR MODEL YEAR 2006 VEHICLES REGISTERED IN ALABAMA, ARKANSAS, CALIFORNIA, FLORIDA, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA, TENNESSEE AND TEXAS AND MODEL YEAR 2007 VEHICLES REGISTERED IN: ALABAMA, ARKANSAS, GEORGIA, HAWAII, LOUISIANA, MISSISSIPPI, NORTH CAROLINA, NEW MEXICO, OKLAHOMA, SOUTH CAROLINA AND TENNESSEE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE FEBRUARY 4, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876 AND PONTIAC AT 1-800-620-7668 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA11014 · Electric Power Steering Failure
Opened Sep 29, 2011 · Closed Apr 15, 2014
Status: closed (inferred from source dates) · Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Additional source detail variants (2)
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
Steering:electric Power Assist System
On March 31, 2014, General Motors Company (GM) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect that may result in a sudden loss of power steering assist in approximately 1,340,447 model year (MY) 2004 through 2010 vehicles equipped with electric power steering (EPS), including 334,728 MY 2004 through 2007 Saturn ION vehicles that are the subject of EA11-014.GM has assigned the recall number N140115.The NHTSA recall number is 14V-153.According to the DIR, if power steering assist is lost, a message is displayed on the Driver Information Center and a chime sounds to inform the driver.GM indicated that steering control can be maintained in manual (unassisted) steering mode, but would require greater driver effort at low vehicle speeds, which could increase the risk of a crash.Sudden loss of power steering assist can occur in the subject vehicles if the system loses electrical power or whenever the system detects a fault that requires it to enter fail-safe operation mode, removing power from the EPS motor.GM?s DIR identifies three basic conditions that may result in loss of power steering assist in the recalled vehicles:power steering motor faults, torque sensor assembly faults, and power steering motor controller unit faults.GM will issue four service bulletins providing different repair procedures for recalled vehicles.Bulletin 14115 will provide repair instructions for replacing the power steering motor in MY 2004-2007 Saturn ION, 2009-2010 Chevrolet HHR (non-turbo), 2010 Chevrolet Cobalt and vehicles repaired in recall 10V-073 that received repairs prior to May 31, 2010.Bulletin 14116 will provide repair instructions for replacing the torque sensor assembly in MY 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Malibu, Pontiac G6 and Saturn Aura vehicles built from March 1, 2008 through June 27, 2008.Bulletin 14117 will provide repair instructions for replacing the torque sensor assembly and power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from February 1, 2008 through February 28, 2008.Bulletin 14118 will provide repair instructions for replacing the power steering motor controller unit in MY 2008 Malibu, G6 and Aura vehicles built from October 1, 2007 through January 31, 2008.Analysis of information from all sources identified a total of 4,787 complaints and 30,560 warranty claims related to loss of power steering assist while driving in the MY 2004 through 2007 Saturn ION vehicles, resulting in a complaint rate of 14.3 incidents per thousand vehicles and a warranty claim rate of 9.1 percent.ODI?s analysis of alleged steering related crashes identified 12 with evidence indicating the incident was related to a loss of power steering assist. Two of the crash allegations involved low-speed curb impacts and are excluded from the resume crash count.Three incidents occurred in parking lots, six occurred while turning at street intersections, and one occurred on a highway exit ramp.The crashes in parking lots or intersections all occurred at speeds less than 30 mph.The crash on the highway exit ramp involved impact into a guard rail at approximately 35 mph.Two of the crashes resulted in injuries to the drivers.This investigation is closed.All ODI complaints associated with this closing resume are listed in the attachment pages.
RQ10004 · Electric Power Steering Failure
Opened Dec 15, 2010 · Closed Oct 5, 2011
Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Additional source detail variants (2)
Steering:electric Power Assist System
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
Steering
ODI has received 846 complaints and GM identified 3,489 reports alleging sudden loss of steering power assist in model year (MY) 2004 through 2007 Saturn Ion vehicles manufactured and sold by General Motors Corporation (GM).Sixteen of these complaints alleged that the EPS warning lamp had illuminated before or during the loss of steering assist and the increased steering effort contributed to a crash. Two of the GM crash claims indicated that the driver was injured in the crash. In a previous Preliminary Evaluation PE10-005, ODI investigated the sudden loss of power steering assist in MY 2005 through 2010 Chevrolet Cobalt vehicles. In May 2011, in response to an ODI information request letter for RQ10-004, GM provided ODI with complaint, warranty and EPS system information related to EPS loss of assist for the Saturn ION and Peer vehicles Pontiac G6 and Chevrolet Malibu. In that response, GM indicated that the EPS system used in the subject vehicles was the same as that used in the MY2005 to 2010 Chevrolet Cobalt and Pontiac G5. In March 2010, GM recalled approximately 1.05 million Chevrolet Cobalt and Pontiac G5 vehicles (NHTSA recall no. 10V-073) to correct a defect with the EPS assist motor. The defect identified was described as a buildup of brush debris mixed with oily material on the EPS electric motor armature which causes the motor to stop functioning; the same problem identified in the current subject vehicles.ODI has duplicated this failure in both a Chevrolet Cobalt and Saturn Ion previously tested at the Vehicle Research and Test Center (VRTC). In the defect notification letter for the previously recalled Cobalt and G5 vehicles, GM stated that the vehicles may experience a sudden loss of assist that could occur at any time while driving and that if power steering was lost the vehicle would revert to manual steering mode and would require increased steering effort from the driver.ODI believes that, depending on driving circumstances this increase in steering effort could result in some loss of control and a crash.This investigation has been upgraded to an engineering analysis (EA11-014) to further assess the frequency, scope and safety consequences of a sudden loss of steering assist in the subject vehicles.
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