NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
757 reports102,000 miles · Oct 7, 2009
Electronic Stability Control (esc)
SATURN ION 3 HAS INTERMITTENT STARTING PROBLEMS; IT'S BEEN CHECKED FOR PROBLEMS, BUT TO NO AVAIL. THE PROBLEM APPEARS TO BE WITH IGNITION SWITCH WHICH APPEARS TO HAVE A SHORT OF SOME KIND. CAR STARTS, THEN SHUTS OFF, THEN WHEN TRYING TO RESTART, APPEARS DEAD, WAIT 5-10 MINUTES AND IT STARTS AGAIN. NO AUTOMOTIVE TECH COULD DET…
Read full complaint
SATURN ION 3 HAS INTERMITTENT STARTING PROBLEMS; IT'S BEEN CHECKED FOR PROBLEMS, BUT TO NO AVAIL. THE PROBLEM APPEARS TO BE WITH IGNITION SWITCH WHICH APPEARS TO HAVE A SHORT OF SOME KIND. CAR STARTS, THEN SHUTS OFF, THEN WHEN TRYING TO RESTART, APPEARS DEAD, WAIT 5-10 MINUTES AND IT STARTS AGAIN. NO AUTOMOTIVE TECH COULD DETECT WHAT THE PROBLEM WAS. *TR
NHTSA ODI #10286634
77,000 miles · Sep 21, 2009
Electrical System
IN THE COLDER WEATHER, MY CAR (WHICH IS A 2003 SATURN ION) WILL NOT START. IT OFTEN WILL START AND RUN FOR A FEW SECONDS AND THEN WILL STALL OUT, AND WILL NOT BE ABLE TO BE STARTED AGAIN FOR ABOUT 10 MINUTES. IT HAS BEEN HAPPENING FREQUENTLY (MULTIPLE TIMES IN ONE WEEK) BEGINNING AROUND THE DATE LISTED BELOW. I HAVE KEPT MY C…
Read full complaint
IN THE COLDER WEATHER, MY CAR (WHICH IS A 2003 SATURN ION) WILL NOT START. IT OFTEN WILL START AND RUN FOR A FEW SECONDS AND THEN WILL STALL OUT, AND WILL NOT BE ABLE TO BE STARTED AGAIN FOR ABOUT 10 MINUTES. IT HAS BEEN HAPPENING FREQUENTLY (MULTIPLE TIMES IN ONE WEEK) BEGINNING AROUND THE DATE LISTED BELOW. I HAVE KEPT MY CAR IN GOOD REPAIR AND HAVE TAKEN IT IN FOR SERVICING ON A REGULAR BASIS; I AM CONCERNED, NOW THAT I WILL BE OUT SOMEWHERE IN A CITY (OR OTHER DANGEROUS PLACE) AT NIGHT AND MY CAR WON'T START. AS A SINGLE YOUNG WOMAN, THIS PROBLEM IS A HUGE SAFETY CONCERN FOR ME. I RELY ON MY CAR VERY HEAVILY TO GET ME PLACES, AND KNOWING THERE ARE MANY THOUSANDS OF OTHER SATURNS OUT THERE WITH THE SAME PROBLEM AS MINE IS A SCARY THOUGHT. *TR
NHTSA ODI #10284698
57,000 miles · Sep 11, 2009
Electrical System
SATURN ION 2003 CAR WOULD NOT START. *TR
NHTSA ODI #10283647
126,000 miles · Jul 22, 2009
Exterior Lighting
TL*THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT CALLED THE MANUFACTURER TO HAVE HER VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 04V547000. SHE WAS INFORMED THAT HER VEHICLE WAS INCLUDED IN THE RECALL, BUT IT COULD NOT BE REPAIRED BECAUSE THE WARRANTY EXPIRED. THE CURRENT AND FAILURE MILEAGES WERE 126,000.
NHTSA ODI #10277936
115,796 miles · Jul 22, 2009
Engine And Engine Cooling
ON 16 JUNE, 2009, I TOOK MY 2003 SATURN ION IN TO HAVE A FAULTY IGNITION SWITCH REPLACED. THE DEALERSHIP DID A 29 POINT CHECKUP WHICH I DID NOT AUTHORIZE. THE TOTAL OF THE BILL WAS 2424.00. ONE OF THE RECOMMENDATIONS IS THAT I REPLACE MY TIMING CHAIN. I QUESTIONED HOW THEY KNEW MY CHAIN WAS BAD, SINCE THEY COULDN'T EXAMINE IT.…
Read full complaint
ON 16 JUNE, 2009, I TOOK MY 2003 SATURN ION IN TO HAVE A FAULTY IGNITION SWITCH REPLACED. THE DEALERSHIP DID A 29 POINT CHECKUP WHICH I DID NOT AUTHORIZE. THE TOTAL OF THE BILL WAS 2424.00. ONE OF THE RECOMMENDATIONS IS THAT I REPLACE MY TIMING CHAIN. I QUESTIONED HOW THEY KNEW MY CHAIN WAS BAD, SINCE THEY COULDN'T EXAMINE IT. THE REPAIR ASSOCIATE STATED BASED ON HIS EXPERIENCE AND THAT HE COULD HEAR IT "RATTLE". I ASKED THE ASSOCIATE HOW LONG BEFORE MY CHAIN WOULD NEED TO BE REPLACED. HE SAID WITHIN SIX MONTHS. THOUGH LATER HE RECANTED HIS STATEMENT, TO SAY THAT I HAVE MAYBE UP TO SIX MONTHS BUT IT CAN GO AT ANYTIME. I HAD MY SWITCH REPLACED. I DIDN'T DRIVE A TOTAL OF NINE MILES FROM THE DEALERSHIP AND MY TIMING CHAIN SNAPS! I REFUSED TO ALLOW THEM TO REPAIR MY CAR. THE HEAD HAD FOUR BENT VALVES. SATURN WANTED ME TO BUY A NEW HEAD FOR 885.00 AS PART OF THEIR NEW ESTIMATE TO FIX MY DAMAGED ENGINE,WHICH TOTALED 2442.00. THIS FACILITY, SATURN OF YORK, SHOULD BE INVESTIGATED. MY SATURN HAD 115796 MILES WHEN THE INCIDENT OCCURRED. I USE MOBILE ONE. MY FATHER HAD CHANGED THE OIL WITHIN A MONTH OF THIS INCIDENT. MY OIL LEVEL WAS GOOD, CONTRARY TO THEIR 29 POINT INSPECTION SAYING IT WAS LOW AND DIRTY. SUGGESTING I ALSO HAVE AN OIL CHANGE. *TR
NHTSA ODI #10277695
20,000 miles · Jul 20, 2009
Electrical System
THERE IS AN ISSUE THAT AFFECTS A SENSOR IN THE IGNITION SWITCH. THIS CAUSES THE CAR TO LOCK UP BECAUSE IT IS GETTING A FALSE SIGNAL THAT THE CAR IS BEING STOLEN. THIS IS A KNOWN ISSUE THAT AFFECTS THE CAR'S "PASSLOCK" SYSTEM AND I THINK IT NEEDS TO BE RECALLED. THIS HAPPENS WHEN (1) THE TEMPERATURE IS BELOW 0 DEGREES C OVER N…
Read full complaint
THERE IS AN ISSUE THAT AFFECTS A SENSOR IN THE IGNITION SWITCH. THIS CAUSES THE CAR TO LOCK UP BECAUSE IT IS GETTING A FALSE SIGNAL THAT THE CAR IS BEING STOLEN. THIS IS A KNOWN ISSUE THAT AFFECTS THE CAR'S "PASSLOCK" SYSTEM AND I THINK IT NEEDS TO BE RECALLED. THIS HAPPENS WHEN (1) THE TEMPERATURE IS BELOW 0 DEGREES C OVER NIGHT OR AN EXTENDED TIME PERIOD. (2) THE ONLY WAY TO SOLVE THE PROBLEM IS TO KEEP REPLACING THE IGNITION SWITCH WHEN IT GOES BAD. ATTACHED BELOW IS TAKEN FROM ANOTHER OWNER OF THE SATURN ION. "THE PROBLEM WITH THE ION NOT STARTING IN MANY CASES IS DUE TO A POORLY DESIGNED ANTI THEFT SYSTEM. THE SYSTEM LOOKS FOR THE PRESENCE OF THE KEY IN THE LOCK WHEN THE IGNITION KEY IS TURNED. THE SYSTEM LOOKS FOR A LOW RESISTANCE, BUT NOT ZERO OHMS, AND CAN BE TRAINED TO LOOK FOR A SPECIFIC VALUE. IF IT DOES NOT FIND WHAT IT IS LOOKING FOR, THE CAR WILL NOT START. ONE SOLUTION IS TO CHANGE THE SWITCH. ANYONE THAT CAN USE A WRENCH AND SCREW DRIVER CAN DO THIS. THE SWITCH COSTS ABOUT $30. THE PROBLEM, IS THAT THEY DON'T LAST TOO LONG, SOMETIMES LESS THAN A YEAR. A SIMPLE SOLUTION I FOUND ELSEWHERE, IS TO CUT THE WHITE WIRE FROM THE IGNITION SWITCH WHILE THE ENGINE IS RUNNING. LEAVE ENOUGH LENGTH AFTER THE SWITCH SO IT CAN BE SPLICED BACK TOGETHER. I DID THIS TODAY, IT WAS EASY, AND SEEMS TO WORK. IT DOES GIVE YOU A SERVICE WARNING. ANOTHER OPTION, IS TO INSTALL A BYPASS DEVICE THAT IS DESIGNED FOR REMOTE STARTERS. ANOTHER OPTION, WHICH IS SIMPLER, AND DEPENDING ON WHERE YOU LIVE (I HAVEN'T TESTED THIS) IS TO LEAVE THE KEY IN THE IGNITION ALL THE TIME. USE A SECOND KEY TO LOCK THE DOORS" A SHORT SEARCH OF SATURN IONS NOT STARTING IN COLD WEATHER WILL SHOW THOUSANDS OF PEOPLE WHO HAVE EXPERIENCED THE EXACT SAME PROBLEM. WHY THIS ISSUE HAS NOT BEEN DEALT WITH IS A MYSTERY. *TR
NHTSA ODI #10277478
62,000 miles · May 29, 2009
Visibility
TL*THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STARTED THE IGNITION AND THE WINDSHIELD WIPER SYSTEM ACTIVATED. IMMEDIATELY, THE DRIVER'S SIDE WINDSHIELD WIPER BEGAN TO MOVE ERRATICALLY. THE FAILURE OCCURRED WITHOUT WARNING. CURRENTLY, THE DRIVER'S SIDE WINDSHIELD WIPER IS INOPERATIVE. THE VEHICLE HAS NOT BEEN REPAIRED. …
Read full complaint
TL*THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STARTED THE IGNITION AND THE WINDSHIELD WIPER SYSTEM ACTIVATED. IMMEDIATELY, THE DRIVER'S SIDE WINDSHIELD WIPER BEGAN TO MOVE ERRATICALLY. THE FAILURE OCCURRED WITHOUT WARNING. CURRENTLY, THE DRIVER'S SIDE WINDSHIELD WIPER IS INOPERATIVE. THE VEHICLE HAS NOT BEEN REPAIRED. THE VIN WAS NOT ACCEPTED BY THE SYSTEM. THE FAILURE AND CURRENT MILEAGES WERE 62,000.
NHTSA ODI #10272375
65,000 miles · May 18, 2009
Electrical System
MY 2003 SATURN ION KEEPS HAVING IGNITION SWITCH ISSUES. I WAS FIRST TOLD BY SATURN THAT I NEEDED TO REPLACE MY BATTERY. DID THAT BUT THE PROBLEM STILL HAPPENS. THE IGNITION WON'T TURN OVER BUT WILL AFTER SEVERAL MINUTES. BEING A WOMAN, THIS MAKES ME VERY NERVOUS BECAUSE JUST YESTERDAY WHEN I STALLED MY CAR WHILE ON ROUTE I H…
Read full complaint
MY 2003 SATURN ION KEEPS HAVING IGNITION SWITCH ISSUES. I WAS FIRST TOLD BY SATURN THAT I NEEDED TO REPLACE MY BATTERY. DID THAT BUT THE PROBLEM STILL HAPPENS. THE IGNITION WON'T TURN OVER BUT WILL AFTER SEVERAL MINUTES. BEING A WOMAN, THIS MAKES ME VERY NERVOUS BECAUSE JUST YESTERDAY WHEN I STALLED MY CAR WHILE ON ROUTE I HAD TO HAVE MY HUSBAND PUSH ME OVER TO THE SIDE OF THE ROAD WHERE I HAD TO WAIT UNTIL I COULD START IT AGAIN. I COULD HAVE BEEN ALL BY MYSELF AND HAD TO RELY ON TOTAL STRANGERS FOR HELP. :-( *TR
NHTSA ODI #10269104
97,576 miles · May 8, 2009
Electrical System
MY 2003 SATURN ION HAS AN IGNITION PROBLEM. SOMETIMES IT WON'T START. IT IS INTERMITTENT. TODAY THE CAR STARTED, I STARTED DRIVING ALL THE WARNING LIGHTS CAME ON, THE POWER STEERING WENT OFF, THE ABS BRAKE LIGHT CAME ON. I GOT THE CAR STOPPED, TURNED OFF THE CAR. TRIED TO START IT AGAIN, TO NO AVAIL. WAITED A FEW MINUTES, S…
Read full complaint
MY 2003 SATURN ION HAS AN IGNITION PROBLEM. SOMETIMES IT WON'T START. IT IS INTERMITTENT. TODAY THE CAR STARTED, I STARTED DRIVING ALL THE WARNING LIGHTS CAME ON, THE POWER STEERING WENT OFF, THE ABS BRAKE LIGHT CAME ON. I GOT THE CAR STOPPED, TURNED OFF THE CAR. TRIED TO START IT AGAIN, TO NO AVAIL. WAITED A FEW MINUTES, STARTED THE CAR, TURNED AROUND, WENT BACK TO BEG. DESTINATION. TURNED OFF CAR. TRIED TO RESTART - NO RESTART. WAITED 30 MIN. TRIED AGAIN, NO START. WAITED 1 HOUR, STARTED BUT NONE OF THE ITEMS ON THE DASH WOULD WORK. THIS PROBLEM HAS HAPPENED SEVERAL TIMES. WHAT WOULD HAVE HAPPENED IF I WERE ON THE FREEWAY AND ALL THIS JUST STOPPED AND THE POWER STEERING WENT OUT? *TR
NHTSA ODI #10268254
78,000 miles · May 7, 2009
Electrical System
2003 SATURN ION. THE CAR RUNS PERFECTLY FINE HOWEVER I HAVE BEEN LEFT STRANDED ON SEVERAL OCCASIONS DUE TO A MALFUNCTION INVOLVING THE IGNITION SWITCH. MOST OF THE TIME INVOLVES ME BEING LATE FOR WORK BUT TWICE I WAS LEFT IN POTENTIALLY DANGEROUS SITUATIONS. ONCE TRYING TO LEAVE A SPORTING EVENT LATE NIGHT IN DOWNTOWN CLEVELAND …
Read full complaint
2003 SATURN ION. THE CAR RUNS PERFECTLY FINE HOWEVER I HAVE BEEN LEFT STRANDED ON SEVERAL OCCASIONS DUE TO A MALFUNCTION INVOLVING THE IGNITION SWITCH. MOST OF THE TIME INVOLVES ME BEING LATE FOR WORK BUT TWICE I WAS LEFT IN POTENTIALLY DANGEROUS SITUATIONS. ONCE TRYING TO LEAVE A SPORTING EVENT LATE NIGHT IN DOWNTOWN CLEVELAND THE CAR WOULDN'T START, TURNED THE KEY AND NOTHING. TRIED SEVERAL TIMES FINALLY AFTER 20 MINUTES OF THAT THE CAR STARTED RIGHT UP. ANOTHER TIME WITH MY 85 YEAR OLD MOM (WHO HAS ALZHEIMER'S) AFTER BUYING GAS THE SAME THING AND IT TERRIFIED MY MOM. I HAVE SINCE LEARNED THAT SATURN IS AWARE OF THIS DEFECT AND THAT PROBLEMS SIMILAR TO MINE ARE VERY COMMON AND VERY FRUSTRATING TO SATURN OWNERS WHO ARE FORCED TO PAY NEARLY $300.00 FOR A NEW IGNITION SWITCH ONLY TO HAVE THE PROBLEM REOCCUR A FEW MOTHS LATER. SATURN ADMITS THAT THE PROBLEM IS WORSE IN COLD WEATHER. IF PEOPLE ARE STRANDED IN FRIGID WEATHER UNABLE TO START THE ENGINE AND HAVE HEAT, ESPECIALLY IF THERE IS AN ELDERLY PERSON OR CHILD IN THE CAR, SERIOUS INJURIES COULD DEFINITELY OCCUR. *TR
NHTSA ODI #10267979
Official recalls
5Apr 10, 2014
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Consequence & remedy
Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
Feb 10, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Nov 16, 2004
CERTAIN PASSENGER VEHICLES HAVE A CONDITION IN WHICH THE TURN SIGNAL LAMP AND DAYTIME RUNNING LAMP (DRL) ON EITHER FRONT SIDE CAN STOP WORKING BECAUSE OF LOSS OF CONTACT BETWEEN THE BULB AND SOCKET.
Consequence & remedy
Consequence: IF A FRONT TURN SIGNAL LAMP IS INOPERATIVE, OTHERS MAY REACT MORE SLOWLY TO A TURNING VEHICLE AND A CRASH COULD OCCUR.
Remedy: DEALERS WILL REPLACE THE DRL/TURN SIGNAL BULB ON BOTH THE LEFT AND RIGHT FRONT SIDE AND INSPECT FOR AND ADD A DRL JUMPER KIT IF NOT PRESENT. THE RECALL BEGAN NOVEMBER 17, 2004. OWNERS SHOULD CONTACT SATURN AT 1-800-972-8876.
Jan 5, 2004
CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.2L 4-CYLINDER (L61) ENGINES WERE BUILT WITH A FUEL FILTER THAT COULD CORRODE PREMATURELY ON THE EXTERIOR SURFACE.
Consequence & remedy
Consequence: IF CORROSION ON THE EXTERIOR SURFACE OF THE FUEL FILTER PROGRESSES TO THE POINT OF CREATING A HOLE IN THE SHELL, FUEL DROPLETS COULD FORM AND DROP TO THE GROUND. IF AN IGNITION SOURCE IS PRESENT, A FIRE COULD RESULT.
Remedy: DEALERS WILL REPLACE THE FUEL FILTER ASSEMBLY. OWNER NOTIFICATION BEGAN ON DECEMBER 30, 2003. OWNERS SHOULD CONTACT SATURN AT 1-800-972-8876.
Jan 5, 2004
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 118, "POWER-OPERATED WINDOW, PARTITION, AND ROOF PANEL SYSTEMS." THE POWER WINDOWS AND/OR SUNROOF MAY BE OPERABLE AFTER THE IGNITION HAS BEEN TURNED TO THE "OFF" POSITION AND THE FRONT PASSENGER DOOR IS OPENED.
Consequence & remedy
Consequence: IF UNSUPERVISED CHILDREN ARE LEFT UNATTENDED IN THE VEHICLE AND OPERATE THE POWER WINDOWS OR SUNROOF, THERE IS AN INCREASED RISK OF INJURY TO THE CHILD.
Remedy: DEALERS WILL UPGRADE THE BODY CONTROL MODULE (BCM) CALIBRATION. OWNER NOTIFICATION BEGAN ON DECEMBER 30, 2003. OWNERS SHOULD CONTACT SATURN AT 1-800-972-8876.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5PE07011 · Windshied Wiper Linkage Failure
Opened Feb 28, 2007 · Closed Aug 9, 2007
Status: closed (inferred from source dates) · Visibility:windshield Wiper/washer; Visibility:windshield Wiper/washer:linkages
INVESTIGATION DISCLOSED THAT THE MANUFACTURER ISSUED A SERVICE BULLETIN IN AUGUST 2003, REGARDING SERVICE THAT REQUIRED REMOVAL OF THE WIPER ARMS.GM ISSUED THE BULLETIN AT THAT TIME TO ADDRESS CUSTOMER COMMENTS ON WINDSHIELD WIPER CHATTERING OR HOPPING ACROSS THE WINDSHIELD DURING WIPER OPERATION.THE CORRECTION WAS TO REPLACE THE WIPER ARM AND BLADE.HOWEVER, THE BULLETIN DID NOT PLACE SPECIFIC EMPHASIS ON THE IMPORTANCE OF USING THE PROPER TOOL AND PROCEDURES TO REMOVE THE WIPER ARM AND TO PREVENT DAMAGE TO THE PIVOT SHAFT HOUSING.IN GM'S RESPONSE TO ODI'S INFORMATION REQUEST LETTER, GM STATES, ...THE WIPER PIVOT HOUSING IN THE SUBJECT VEHICLE MAY CRACK AND/OR FRACTURE AS A RESULT OF AN OVERLOAD CONDITION APPLIED TO THE WIPER PIVOT HOUSING DURING IMPROPER REMOVAL OF THE WIPER ARMS.GM'S FIELD SURVEY FOUND THAT ...DEALERS DO NOT ROUTINELY USE THE WIPER ARM REMOVAL TOOL WHEN SERVICING THE WIPER ARMS.ODI CONCLUDES THAT THE FAILURE AND WARRANTY REPORTS IN THIS INVESTIGATION DO NOT IDENTIFY A SAFETY RELATED DEFECT TREND.ODI DOES HAVE CONCERN, HOWEVER, THAT PRIOR AND IMPROPERLY PERFORMED WIPER ARM REMOVAL MAY HAVE CONTRIBUTED TO THE FAILURES IDENTIFIED DURING THIS INVESTIGATION.IN AUGUST 2007, GM ISSUED A NEW TECHNICAL SERVICE BULLETIN (GM NUMBER 07-08-43-007) TO SPECIFICALLY EMPHASIZE THE IMPORTANCE OF USING THE PROPER TOOL FOR REMOVAL OF THE WIPER ARMS TO PREVENT PIVOT SHAFT DAMAGE DURING THE PROCEDURE.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Visibility:windshield Wiper/washer
INVESTIGATION DISCLOSED THAT THE MANUFACTURER ISSUED A SERVICE BULLETIN IN AUGUST 2003, REGARDING SERVICE THAT REQUIRED REMOVAL OF THE WIPER ARMS.GM ISSUED THE BULLETIN AT THAT TIME TO ADDRESS CUSTOMER COMMENTS ON WINDSHIELD WIPER CHATTERING OR HOPPING ACROSS THE WINDSHIELD DURING WIPER OPERATION.THE CORRECTION WAS TO REPLACE THE WIPER ARM AND BLADE.HOWEVER, THE BULLETIN DID NOT PLACE SPECIFIC EMPHASIS ON THE IMPORTANCE OF USING THE PROPER TOOL AND PROCEDURES TO REMOVE THE WIPER ARM AND TO PREVENT DAMAGE TO THE PIVOT SHAFT HOUSING.IN GM'S RESPONSE TO ODI'S INFORMATION REQUEST LETTER, GM STATES, ...THE WIPER PIVOT HOUSING IN THE SUBJECT VEHICLE MAY CRACK AND/OR FRACTURE AS A RESULT OF AN OVERLOAD CONDITION APPLIED TO THE WIPER PIVOT HOUSING DURING IMPROPER REMOVAL OF THE WIPER ARMS.GM'S FIELD SURVEY FOUND THAT ...DEALERS DO NOT ROUTINELY USE THE WIPER ARM REMOVAL TOOL WHEN SERVICING THE WIPER ARMS.ODI CONCLUDES THAT THE FAILURE AND WARRANTY REPORTS IN THIS INVESTIGATION DO NOT IDENTIFY A SAFETY RELATED DEFECT TREND.ODI DOES HAVE CONCERN, HOWEVER, THAT PRIOR AND IMPROPERLY PERFORMED WIPER ARM REMOVAL MAY HAVE CONTRIBUTED TO THE FAILURES IDENTIFIED DURING THIS INVESTIGATION.IN AUGUST 2007, GM ISSUED A NEW TECHNICAL SERVICE BULLETIN (GM NUMBER 07-08-43-007) TO SPECIFICALLY EMPHASIZE THE IMPORTANCE OF USING THE PROPER TOOL FOR REMOVAL OF THE WIPER ARMS TO PREVENT PIVOT SHAFT DAMAGE DURING THE PROCEDURE.THIS INVESTIGATION IS CLOSED.
Visibility:windshield Wiper/washer:linkages
INVESTIGATION DISCLOSED THAT THE MANUFACTURER ISSUED A SERVICE BULLETIN IN AUGUST 2003, REGARDING SERVICE THAT REQUIRED REMOVAL OF THE WIPER ARMS.GM ISSUED THE BULLETIN AT THAT TIME TO ADDRESS CUSTOMER COMMENTS ON WINDSHIELD WIPER CHATTERING OR HOPPING ACROSS THE WINDSHIELD DURING WIPER OPERATION.THE CORRECTION WAS TO REPLACE THE WIPER ARM AND BLADE.HOWEVER, THE BULLETIN DID NOT PLACE SPECIFIC EMPHASIS ON THE IMPORTANCE OF USING THE PROPER TOOL AND PROCEDURES TO REMOVE THE WIPER ARM AND TO PREVENT DAMAGE TO THE PIVOT SHAFT HOUSING.IN GM'S RESPONSE TO ODI'S INFORMATION REQUEST LETTER, GM STATES, ...THE WIPER PIVOT HOUSING IN THE SUBJECT VEHICLE MAY CRACK AND/OR FRACTURE AS A RESULT OF AN OVERLOAD CONDITION APPLIED TO THE WIPER PIVOT HOUSING DURING IMPROPER REMOVAL OF THE WIPER ARMS.GM'S FIELD SURVEY FOUND THAT ...DEALERS DO NOT ROUTINELY USE THE WIPER ARM REMOVAL TOOL WHEN SERVICING THE WIPER ARMS.ODI CONCLUDES THAT THE FAILURE AND WARRANTY REPORTS IN THIS INVESTIGATION DO NOT IDENTIFY A SAFETY RELATED DEFECT TREND.ODI DOES HAVE CONCERN, HOWEVER, THAT PRIOR AND IMPROPERLY PERFORMED WIPER ARM REMOVAL MAY HAVE CONTRIBUTED TO THE FAILURES IDENTIFIED DURING THIS INVESTIGATION.IN AUGUST 2007, GM ISSUED A NEW TECHNICAL SERVICE BULLETIN (GM NUMBER 07-08-43-007) TO SPECIFICALLY EMPHASIZE THE IMPORTANCE OF USING THE PROPER TOOL FOR REMOVAL OF THE WIPER ARMS TO PREVENT PIVOT SHAFT DAMAGE DURING THE PROCEDURE.THIS INVESTIGATION IS CLOSED.
PE06006 · Timing Chain Failure
Opened Jan 24, 2006 · Closed Jun 6, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling
ON DECEMBER 12, 2005, ODI RECEIVED A DEFECT PETITION (DP05-008) REQUESTING THE INVESTIGATION OF TIMING CHAIN FAILURES THAT COULD CAUSE STALLING IN SATURN VEHICLES EQUIPPED WITH THE 2.2L (L61) ENGINE. ODI OPENED PE06-006 ON JANUARY 24, 2006, WITH 24 VEHICLE OWNER COMPLAINTS THAT ALLEGED A BROKEN TIMING CHAIN CAUSED THE VEHICLE TO STOP OPERATING.ON APRIL 12, 2006, ODI RECEIVED INFORMATION FROM GENERAL MOTORS (GM) CONCERNING TIMING CHAIN FAILURES IN APPROXIMATELY 412,000 MODEL YEAR (MY) 2000 THROUGH 2003 SATURN L-SERIES AND ION VEHICLES WITH 2.2L ENGINES. GM'S RESPONSE INCLUDED 1,020 OWNER COMPLAINTS AND FIELD REPORTS CONCERNING TIMING CHAIN FAILURE, INCLUDING 228 THAT ALLEGED THE FAILURE CAUSED THE VEHICLE TO STALL WHILE DRIVING.GM ALSO PROVIDED WARRANTY CLAIM DATA THAT SHOWED 1,902 SUBJECT VEHICLES RECEIVING TIMING CHAIN REPAIRS, INCLUDING 261 WHICH INDICATED THAT A STALL WHILE DRIVING RESULTED FROM THE FAILURE.THE GM COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS THAT DID NOT CONTAIN SUFFICIENT INFORMATION TO DETERMINE THAT A STALL WHILE DRIVING OCCURRED WERE PROVIDED IN THE CATEGORY OTHER.GM STATED THAT THE MAJORITY OF THESE INCIDENTS PROBABLY OCCURRED WHILE THE VEHICLES WERE PARKED SINCE THE TIMING CHAIN IS MORE LIKELY TO BREAK DURING HIGH CHAIN LOAD SITUATIONS, SUCH AS ENGINE STARTUP.GM'S DATA SHOWED ELEVATED FAILURE RATES IN APPROXIMATELY 20,500 MY 2001 L-SERIES VEHICLES PRODUCED DURING A FOUR MONTH PERIOD FROM NOVEMBER 2000 THROUGH FEBRUARY 2001.OVER ONE-THIRD OF GM'S TOTAL COMPLAINTS AND FIELD REPORTS (34.3%) AND WARRANTY CLAIMS (38.2%) INVOLVED L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, WHICH ARE ONLY ABOUT 5% OF SUBJECT VEHICLE PRODUCTION.THE TIMING CHAIN FAILURE RATE IN THE VEHICLES BUILT DURING THIS RANGE IS OVER 10 TIMES GREATER THAN THE REMAINING SUBJECT VEHICLE POPULATION. FOR THE MY 2001 L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, THE 36-MONTH FAILURE RATE FOR REPAIRS INVOLVING STALL WHILE DRIVING IS SLIGHTLY UNDER ONE PERCENT.HOWEVER, IF THE INCIDENTS CODED AS OTHER ARE ADDED, THE 36-MONTH FAILURE RATE RISES TO NEARLY FIVE PERCENT FOR THOSE VEHICLES.ODI AND GM ARE CONTINUING TO ASSESS THE NUMBER OF COMPLAINTS AND WARRANTY CLAIMS CODED BY GM AS OTHER THAT INVOLVE INCIDENTS OF STALL WHILE DRIVING.GM'S STATISTICAL MODELING OF THE FAILURE DATA INITIALLY CONCLUDED THAT THE FAILURE RATES WERE DECLINING WITH AGE AND MILEAGE FOR ANY SET OF WARRANTY DATA ANALYZED (E.G., STALL WHILE DRIVING, OTHER OR COMBINED).HOWEVER, SUBSEQUENT ANALYSIS SHOWED THAT THE FAILURE RATES ARE INCREASING. BASED ON THE HIGH COMPLAINT AND WARRANTY RATES FOR TIMING CHAIN FAILURE IN THE 4-MONTH PRODUCTION PERIOD FOR THE MY 2001 L-SERIES VEHICLES, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE FREQUENCY OF STALL INCIDENTS DUE TO TIMING CHAIN FAILURES IN THOSE VEHICLES (EA06-009).
DP05008 · Timing Chain Failure
Opened Dec 20, 2005 · Closed Feb 6, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling
ANALYSIS UNDERTAKEN IN RESPONSE TO THE PETITION IDENTIFIED 26 COMPLAINTS ALLEGING TIMING CHAIN FAILURES IN MY 2000-2003 SATURN L-SERIES VEHICLE EQUIPPED WITH THE 2.2L L4 ENGINE.MOST COMPLAINTS OF TIMING CHAIN FAILURE REPORTEDLY RESULTED IN A SUDDEN LOSS OF ENGINE POWER AND STALLING.ODI ALSO NOTED THAT CERTAIN MY 2002-2003 SATURN VUE AND MY 2003 SATURN ION MODEL VEHICLES WITH THE 2.2L ENGINE VEHICLESCOVERED BY A TECHNICAL SERVICE BULLETIN (03-06-01-017) THAT ADDRESSED TIMING CHAIN DESIGN AND SERVICE PROCEDURE CHANGES, EXHIBITED NO COMPLAINTS OF TIMING CHAIN FAILURE.ODI WILL GRANT THE PETITION AND OPEN A PRELIMINARY EVALUATION TO ASSESS THE FREQUENCY, TREND, SCOPE AND SAFETY CONSEQUENCES ASSOCIATED WITH THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.REFER TO PE06-006.
EA04035 · Front Turn Signal/drl Failure
Opened Dec 22, 2004 · Closed Oct 20, 2005
Status: closed (inferred from source dates) · Exterior Lighting:turn Signal
THE COMBINATION FRONT TURN SIGNAL/DRL IN MY 2003 SATURN ION COUPES EXPERIENCED SIGNIFICANT EARLY-LIFE FAILURES DUE TO VARIOUS BULB QUALITY ISSUES DUE TO INADEQUATE DESIGN AND MANUFACTURE.THIS PROBLEM TREND APPEARS TO HAVE DISAPPEARED AFTER THE FALL OF 2003.THE CHANGE OF LEAD WIRE MATERIAL NEAR THE START OF MY 2004 VEHICLE PRODUCTION APPEARS TO HAVE REDUCED THE FAILURE RATE FOR MY 2004 SATURN ION COUPES.ALTHOUGH OPERATING TEMPERATURES IN THE SUBJECT VEHICLES' LAMP ASSEMBLIES ARE BELOW THE SOCKET MATERIAL MAXIMUM TEMPERATURE SPECIFICATION, THEY ARE ONLY SLIGHTLY BELOW THE SPECIFICATION.IN DECEMBER 2004, GM REDUCED THE VOLTAGE TO THE LAMP ASSEMBLY IN ORDER TO REDUCE THE TEMPERATURE IN THE ASSEMBLY OF THE SUBJECT VEHICLES.WARRANTY CLAIMS ON THE SUBJECT VEHICLES DO NOT INDICATE AN INCREASING TREND OVER TIME.WARRANTY CLAIM RATE OF SUBJECT VEHICLES (EXCLUDING EARLY MY 2003 CLAIMS) IS NOT SIGNIFICANTLY HIGHER THAN OTHER GM VEHICLES THAT USE COMBINATION TURN SIGNAL/DRLS.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED SUMMARY REPORT.
PE04061 · Front Turn Signal/drl Failure
Opened Aug 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Exterior Lighting:turn Signal
ON NOVEMBER 16, 2004, GM NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL OF 178,798 MODEL YEAR (MY) 2003 AND 2004 SATURN ION SEDAN VEHICLES FOR INOPERATIVE FRONT TURN SIGNAL/DRL BULBS.GM STATED THAT TEMPERATURES IN THE LAMP ASSEMBLY EXCEED THE MATERIAL SPECIFICATION FOR THE BULB SOCKETS AND BULB BASE SLEEVES, WHICH CAUSE DEFORMATION.THE DEFORMED SOCKETS CAN CAUSE LOSS OF BULB AND SOCKET CONTACT.THE DEFORMED SLEEVES CAN CAUSE STRESS CRACKS TO FORM ON THE BULB THAT CAN LEAD TO PREMATURE BULB FAILURE.THE RECALL REMEDY IS TO REPLACE THE FRONT TURN SIGNAL/DRL BULBS AND INSPECT FOR VOLTAGE-REDUCING JUMPER (WHICH REDUCES TEMPERATURE IN LAMP ASSEMBLY) AND ADD IF NOT PRESENT.SEE NHTSA RECALL NO. 04V547 FOR DETAILS.THE BULBS FOR THE TURN SIGNAL/DRL IN THE SATURN ION SEDAN AND ION COUPE ARE IDENTICAL IN DESIGN AND MADE BY THE SAME SUPPLIER.BUT THE TURN SIGNAL/DRL SOCKETS, WIRING AND HOUSING ARE DIFFERENT IN DESIGN FOR THE SEDAN AND COUPE, AND WERE MADE BY DIFFERENT SUPPLIERS.GM'S DATA SHOWS A LOWER OPERATING TEMPERATURE FOR THE COUPE'S LAMP ASSEMBLY THAT DOES NOT EXCEED THE MATERIAL SPECIFICATION FOR THE BULB SOCKET AND THE BULB BASE SLEEVE.COMPLAINT AND WARRANTY RATE IS ALSO LOWER FOR THE COUPE.HOWEVER, GM'S WARRANTY DATA SHOWS A CONTINUING TREND FOR THE COUPE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-035) FOR FURTHER INVESTIGATION OF THE MY 2003 AND 2004 SATURN ION COUPE VEHICLES.