NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
757 reports110,000 miles · Apr 2, 2010
Steering
THERE IS A FAILURE IN THE COMPUTER FOR MY POWER STEERING FOR MY 2003 SATURN ION. I HAVE CALLED THE SATURN DEALERSHIP AND WAS TOLD MY THEM THAT THIS A COMMON PROBLEM WITH THIS MODEL OF CAR.I WAS TO IT WILL COST AROUND $700.00 TO FIX IT. THE PROBLEM IS THAT MY POWER STEERING WILL GO ON AND OFF WHILE DRIVING. IT WILL BE ON ALL T…
Read full complaint
THERE IS A FAILURE IN THE COMPUTER FOR MY POWER STEERING FOR MY 2003 SATURN ION. I HAVE CALLED THE SATURN DEALERSHIP AND WAS TOLD MY THEM THAT THIS A COMMON PROBLEM WITH THIS MODEL OF CAR.I WAS TO IT WILL COST AROUND $700.00 TO FIX IT. THE PROBLEM IS THAT MY POWER STEERING WILL GO ON AND OFF WHILE DRIVING. IT WILL BE ON ALL THE TIME IF IM TURNING ALOT BUT IF IM DRIVING STRAIGHT FOR A PERIOD OF TIME IT WILL TURN OFF MAKING IT HARD TO DRIVE AROUND CORNERS IN SPEEDS EXCESS OF 65MPH. I HAVE HAD MANY PROBLEMS AND INCIDENTS WITH THIS MALFUNCTION BUT THE MAIN OF THAT I CAN THINK OF IS WHEN IM TAKING A CURVE ON A HIGHWAY DOING 65MPH AND THE POWER STEERING IS OFF, AND THEN WILL TURN ON HALF WAY THROUGH THE TURN SENDING ME INTO THE OTHER LANE BECAUSE IM PUTTING FOR INTO THE TURN WHEN I SHOULD NEED TO. WHEN IT TURNS BACK ON IT WILL MAKE A CRACKING SOUND WHILE I TURN THE WHEEL AND THEN TURN ON. RIGHT AWAY THIS HAD CAUGHT ME OFF GUARD AND ALMOST GOT ME IN A COUPLE ACCIDENTS. IAM USE TO IT NOW AND EXPECT IT WHEN IM TAKING CURVES. THE PROBLEM STARTED AT ABOUT 110,000 MILES ON MY CAR WHICH ISNT A SMALL AMOUNT AND ISNT A LARGE AMOUNT. I NOW HAVE ABOUT 119,000 MILES ON MY CAR AND I HAVE NOTICED THE PROBLEM IS GETTING WORSE AND WORSE AND IS GETTING MORE DANGEROUS. IT STARTED WITH A SIMPLE CRACKING NOISE EVERY NOW AND THEN BUT I THOUGHT MAYBE IT WAS TEMPORARY PROBLEM BUT NOW FROM WHAT IVE READ AND EXPERIENCED, THIS IS NOT A PROBLEM THAT CAN REALLY BE IGNORED ANYMORE. THIS IS THE UNIT THAT KEEPS ME ON THE ROAD AT HIGH SPEEDS AND IT TURNS ON AND OFF. THAT IS NOT RIGHT OR SAFE.
NHTSA ODI #10323508
54,824 miles · Mar 26, 2010
Steering
I HAVE A 2003 SATURN ION3. THE POWER STEERING STOPS WORKING IN WARMER WEATHER. WHEN THE TEMPERATURE OUTSIDE GETS ABOVE FREEZING MY POWER STEERING STARTS ACTING UP. IT WILL GO OUT 3-4 TIMES A WEEK, WHICH IS ALL THE DRIVING I DO IN A WEEK. THE CAR HAS 88,000 KM ON IT. *TR
NHTSA ODI #10322252
176,100 miles · Mar 24, 2010
Unknown Or Other
INTERMITTENT ISSUES WITH VEHICLE NOT STARTING. INSERT KEY INTO IGNITION, TURN AND NOTHING. VEHICLE DASH LIGHTS COME ON, BUT NOTHING TURNS OVER. WELL-KNOWN ISSUE AS NOTICED ON SEVERAL MESSAGE BOARDS. PER SATURN AND OTHERS WITH THIS ISSUE, THE IGNITION SWITCH AND/OR THE WIRING HARNESS NEED TO BE REPLACED - WHICH COST A LOT OF …
Read full complaint
INTERMITTENT ISSUES WITH VEHICLE NOT STARTING. INSERT KEY INTO IGNITION, TURN AND NOTHING. VEHICLE DASH LIGHTS COME ON, BUT NOTHING TURNS OVER. WELL-KNOWN ISSUE AS NOTICED ON SEVERAL MESSAGE BOARDS. PER SATURN AND OTHERS WITH THIS ISSUE, THE IGNITION SWITCH AND/OR THE WIRING HARNESS NEED TO BE REPLACED - WHICH COST A LOT OF MONEY. THE SYSTEM IS SUPPOSED TO "RESET" ITSELF AFTER 10 MINUTES - HOWEVER UP TO 24 HOURS PASSES WITHOUT THE SYSTEM RESETTING ITSELF.
NHTSA ODI #10321848
65,000 miles · Mar 24, 2010
Exterior Lighting
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING AT SPEEDS OF 40 MPH, THE BRAKE LIGHTS FAILED. THE CONTACT WAS STOPPED BY A POLICE OFFICER DUE TO THE FAILURE. THE FAILURE WOULD OCCUR INTERMITTENTLY. THE CONTACT BELIEVED NHTSA CAMPAIGN ID NUMBER 05V245000 (EXTERIOR LIGHTING: BRAKE LIGHTS) CONTRIBUTED TO THE FAILURE OF THE VE…
Read full complaint
TL* THE CONTACT OWNS A 2003 SATURN ION. WHILE DRIVING AT SPEEDS OF 40 MPH, THE BRAKE LIGHTS FAILED. THE CONTACT WAS STOPPED BY A POLICE OFFICER DUE TO THE FAILURE. THE FAILURE WOULD OCCUR INTERMITTENTLY. THE CONTACT BELIEVED NHTSA CAMPAIGN ID NUMBER 05V245000 (EXTERIOR LIGHTING: BRAKE LIGHTS) CONTRIBUTED TO THE FAILURE OF THE VEHICLE. A COMPLAINT WAS FILED WITH THE MANUFACTURER AND THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 80,000.
NHTSA ODI #10321754
64,000 miles · Mar 15, 2010
Engine And Engine CoolingSteering
TL*THE CONTACT OWNS A 2003 SATURN ION . WHILE DRIVING AT 30 MPH THE CONTACT NOTICED THAT THE VEHICLE WOULD STALL. THE DEALER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE MILEAGE WAS HIGH AND THEY DID NOT HAVE ENOUGH COMPLAINTS FROM NHTSA TO RECALL THE VEHICLE. THE CONTACT HAS ALSO EXPERIENCED PROBLEMS WITH THE POWER STEE…
Read full complaint
TL*THE CONTACT OWNS A 2003 SATURN ION . WHILE DRIVING AT 30 MPH THE CONTACT NOTICED THAT THE VEHICLE WOULD STALL. THE DEALER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE MILEAGE WAS HIGH AND THEY DID NOT HAVE ENOUGH COMPLAINTS FROM NHTSA TO RECALL THE VEHICLE. THE CONTACT HAS ALSO EXPERIENCED PROBLEMS WITH THE POWER STEERING WHEN DRIVING AT A SPEED OF 15-20 MPH. THE CONTACT TOOK THE VEHICLE TO AN AUTHORIZED DEALERSHIP AND THEY INFORMED HER THAT THE ELECTRIC POWER STEERING MOTOR NEEDED TO BE REPLACED .THE APPROXIMATE FAILURE MILEAGE WAS 64000 AND THE CURRENT MILEAGE WAS 74500.
NHTSA ODI #10319935
Mileage unknown · Mar 10, 2010
Electrical SystemService Brakes, Hydraulic
2003 SATURN ION COUPE WILL NOT START IN COLD HUMID WEATHER. *TR
NHTSA ODI #10318755
73,000 miles · Mar 8, 2010
Visibility
SATURN HAVE A RECALL ON THE 2003 SATURN ION L SERIES AND I EXPERIENCED A VERY DANGEROUS SITUATION INVOLVING THE WIPER MOTOR. WHILE TRAVELING ON AN EXPRESSWAY DOING ABOUT 60MPH, THE WINDSHIELD WIPER COMPLETELY FLEW OFF THE RANGE OF THE WINDOW. UPON SAFELY GETTING OFF, I PULLED INTO A MECHANIC SHOP AND WAS TOLD THE WIPER MOTOR JUS…
Read full complaint
SATURN HAVE A RECALL ON THE 2003 SATURN ION L SERIES AND I EXPERIENCED A VERY DANGEROUS SITUATION INVOLVING THE WIPER MOTOR. WHILE TRAVELING ON AN EXPRESSWAY DOING ABOUT 60MPH, THE WINDSHIELD WIPER COMPLETELY FLEW OFF THE RANGE OF THE WINDOW. UPON SAFELY GETTING OFF, I PULLED INTO A MECHANIC SHOP AND WAS TOLD THE WIPER MOTOR JUST FAILED. I CONTACTED SATURN TO TELL THEM ABOUT THE RECALL ON THE L SERIES AND THAT THIS CAR DEMONSTRATES THE SAME PROBLEM. THEY OFFERED NOT ASSISTANCE OR EVEN CARED ABOUT THE FACT THE I COULD HAVE BEEN KILLED BECAUSE IT WAS RAINING HARD AND THE MOTOR WENT OUT. SOMEONE SHOULD INVESTIGATE THIS PROBLEM BEFORE LIVES ARE LOST. *TR
NHTSA ODI #10317779
30,000 miles · Mar 8, 2010
Steering
TL* THE CONTACT OWNS A 2003 SATURN ION2. THE CONTACT STATED HIS POWER STEERING AT UNPREDICTABLE TIMES DID NOT OPERATE. THE WARNING LIGHT WOULD ILLUMINATE BEFORE POWER STEERING FAILED. HE WOULD PULL THE VEHICLE TO THE SIDE OF THE ROAD, TURN THE MOTOR ON AND OFF AND IT WOULD RESETS ITSELF. THE DEALER WAS CALLED AND STATED THEY NE…
Read full complaint
TL* THE CONTACT OWNS A 2003 SATURN ION2. THE CONTACT STATED HIS POWER STEERING AT UNPREDICTABLE TIMES DID NOT OPERATE. THE WARNING LIGHT WOULD ILLUMINATE BEFORE POWER STEERING FAILED. HE WOULD PULL THE VEHICLE TO THE SIDE OF THE ROAD, TURN THE MOTOR ON AND OFF AND IT WOULD RESETS ITSELF. THE DEALER WAS CALLED AND STATED THEY NEED TO REPLACE THE POWER STEERING AT A COST OF $300. THE FAILURE MILEAGE WAS 30,000 THE CURRENT MILEAGE IS 60,000.
NHTSA ODI #10317709
71,000 miles · Mar 8, 2010
Steering
I WAS DRIVING TO A BASKETBALL GAME AT A SCHOOL AND AS I TURNED INTO THE SCHOOL, MY POWER STEERING WENT OUT. IT WAS UNEXPECTED. I DROVE UP ON THE SIDEWALK AT THE SCHOOL TO STOPPED THE CAR. I WASN'T GOING FAST BUT I HAD NO IDEA IT WAS ABOUT TO HAPPEN. IF THERE HAD BEEN KIDS OUT THERE SOMEONE WOULD HAVE GOTTEN HURT. *TR
NHTSA ODI #10317656
30,000 miles · Feb 13, 2010
Electrical System
I HAVE A 2003 SATURN ION AND IT HAS THE SAME STARTING PROBLEMS REPORTED EXTENSIVELY ON THIS WEBSITE. ON COLD DAYS, THE CAR WILL NOT START AT TIMES. IT ALWAYS SEEMS TO HAPPEN AT THE MOST IMPORTUNE TIMES AND LOCATIONS. WHEN THIS HAPPENS, THERE IS NO NOISE AND NO CRANKING SOUND WHEN I TURN THE IGNITION KEY ON. HOWEVER, WHEN I TRY …
Read full complaint
I HAVE A 2003 SATURN ION AND IT HAS THE SAME STARTING PROBLEMS REPORTED EXTENSIVELY ON THIS WEBSITE. ON COLD DAYS, THE CAR WILL NOT START AT TIMES. IT ALWAYS SEEMS TO HAPPEN AT THE MOST IMPORTUNE TIMES AND LOCATIONS. WHEN THIS HAPPENS, THERE IS NO NOISE AND NO CRANKING SOUND WHEN I TURN THE IGNITION KEY ON. HOWEVER, WHEN I TRY TO START THE CAR ABOUT 5 TO 15 MINUTES LATER, IT STARTS WITHOUT ANY PROBLEM. I REPLACED THE BATTERY, BUT IT DID NOT MAKE ANY DIFFERENCE. THE ALTERNATOR CHECKS OUT FINE. I BELIEVE THE PROBLEM IS A FAULTY IGNITION MODULE, BUT THAT IS A GUESS ON MY PART BASED ON THE NUMEROUS ONLINE COMPLAINTS BY OTHER SATURN OWNERS. THERE IS ONLY ONE AUTHORIZED SATURN DEALER/SERVICE FACILITY LEFT IN THE HOUSTON. THE TECHNICIAN THERE TOLD ME HE HAS SERVICED NUMEROUS SATURNS WITH THE SAME EXACT PROBLEM AND THAT REPLACING THE IGNITION MODULE SEEMS TO FIX THE PROBLEM, ALTHOUGH NOT IN EVERY CASE. HE SAID THAT GM HAS NOT ISSUED A BULLETIN OR RECALLED SATURNS TO REPAIR THE UNITS. GM'S DENIAL OF A POTENTIALLY LETHAL PROBLEM IS NOT UNLIKE THAT OF TOYOTA IN ADDRESSING STUCK ACCELERATORS AND BRAKING PROBLEMS. MAYBE GM DOES NOT CARE BECAUSE IT IS CLOSING DOWN ITS SATURN DIVISION. I CAN SEE WHERE SATURN OWNERS, WHO ARE UNAWARE OF THE EXTENT OF THE STARTING PROBLEM, WIND UP HAVING THEIR BATTERIES, ALTERNATORS AND OTHER COMPONENTS REPLACED AT ENORMOUS COST AND INCONVENIENCE BEFORE SATURN SUGGESTS REPLACING THE IGNITION UNIT. THIS IS A SITUATION THAT IS RIPE FOR EXPLOITATION BECAUSE THE PROBLEM IS INTERMITTENT. THE NATIONAL TRANSPORTATION SAFETY BOARD NEEDS TO WEIGH IN ON THIS SAFETY ISSUE AND NOT WAIT FOR PEOPLE TO GET HURT. *TR
NHTSA ODI #10310143
Official recalls
5Apr 10, 2014
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Consequence & remedy
Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
Feb 10, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Nov 16, 2004
CERTAIN PASSENGER VEHICLES HAVE A CONDITION IN WHICH THE TURN SIGNAL LAMP AND DAYTIME RUNNING LAMP (DRL) ON EITHER FRONT SIDE CAN STOP WORKING BECAUSE OF LOSS OF CONTACT BETWEEN THE BULB AND SOCKET.
Consequence & remedy
Consequence: IF A FRONT TURN SIGNAL LAMP IS INOPERATIVE, OTHERS MAY REACT MORE SLOWLY TO A TURNING VEHICLE AND A CRASH COULD OCCUR.
Remedy: DEALERS WILL REPLACE THE DRL/TURN SIGNAL BULB ON BOTH THE LEFT AND RIGHT FRONT SIDE AND INSPECT FOR AND ADD A DRL JUMPER KIT IF NOT PRESENT. THE RECALL BEGAN NOVEMBER 17, 2004. OWNERS SHOULD CONTACT SATURN AT 1-800-972-8876.
Jan 5, 2004
CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.2L 4-CYLINDER (L61) ENGINES WERE BUILT WITH A FUEL FILTER THAT COULD CORRODE PREMATURELY ON THE EXTERIOR SURFACE.
Consequence & remedy
Consequence: IF CORROSION ON THE EXTERIOR SURFACE OF THE FUEL FILTER PROGRESSES TO THE POINT OF CREATING A HOLE IN THE SHELL, FUEL DROPLETS COULD FORM AND DROP TO THE GROUND. IF AN IGNITION SOURCE IS PRESENT, A FIRE COULD RESULT.
Remedy: DEALERS WILL REPLACE THE FUEL FILTER ASSEMBLY. OWNER NOTIFICATION BEGAN ON DECEMBER 30, 2003. OWNERS SHOULD CONTACT SATURN AT 1-800-972-8876.
Jan 5, 2004
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 118, "POWER-OPERATED WINDOW, PARTITION, AND ROOF PANEL SYSTEMS." THE POWER WINDOWS AND/OR SUNROOF MAY BE OPERABLE AFTER THE IGNITION HAS BEEN TURNED TO THE "OFF" POSITION AND THE FRONT PASSENGER DOOR IS OPENED.
Consequence & remedy
Consequence: IF UNSUPERVISED CHILDREN ARE LEFT UNATTENDED IN THE VEHICLE AND OPERATE THE POWER WINDOWS OR SUNROOF, THERE IS AN INCREASED RISK OF INJURY TO THE CHILD.
Remedy: DEALERS WILL UPGRADE THE BODY CONTROL MODULE (BCM) CALIBRATION. OWNER NOTIFICATION BEGAN ON DECEMBER 30, 2003. OWNERS SHOULD CONTACT SATURN AT 1-800-972-8876.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5PE07011 · Windshied Wiper Linkage Failure
Opened Feb 28, 2007 · Closed Aug 9, 2007
Status: closed (inferred from source dates) · Visibility:windshield Wiper/washer; Visibility:windshield Wiper/washer:linkages
INVESTIGATION DISCLOSED THAT THE MANUFACTURER ISSUED A SERVICE BULLETIN IN AUGUST 2003, REGARDING SERVICE THAT REQUIRED REMOVAL OF THE WIPER ARMS.GM ISSUED THE BULLETIN AT THAT TIME TO ADDRESS CUSTOMER COMMENTS ON WINDSHIELD WIPER CHATTERING OR HOPPING ACROSS THE WINDSHIELD DURING WIPER OPERATION.THE CORRECTION WAS TO REPLACE THE WIPER ARM AND BLADE.HOWEVER, THE BULLETIN DID NOT PLACE SPECIFIC EMPHASIS ON THE IMPORTANCE OF USING THE PROPER TOOL AND PROCEDURES TO REMOVE THE WIPER ARM AND TO PREVENT DAMAGE TO THE PIVOT SHAFT HOUSING.IN GM'S RESPONSE TO ODI'S INFORMATION REQUEST LETTER, GM STATES, ...THE WIPER PIVOT HOUSING IN THE SUBJECT VEHICLE MAY CRACK AND/OR FRACTURE AS A RESULT OF AN OVERLOAD CONDITION APPLIED TO THE WIPER PIVOT HOUSING DURING IMPROPER REMOVAL OF THE WIPER ARMS.GM'S FIELD SURVEY FOUND THAT ...DEALERS DO NOT ROUTINELY USE THE WIPER ARM REMOVAL TOOL WHEN SERVICING THE WIPER ARMS.ODI CONCLUDES THAT THE FAILURE AND WARRANTY REPORTS IN THIS INVESTIGATION DO NOT IDENTIFY A SAFETY RELATED DEFECT TREND.ODI DOES HAVE CONCERN, HOWEVER, THAT PRIOR AND IMPROPERLY PERFORMED WIPER ARM REMOVAL MAY HAVE CONTRIBUTED TO THE FAILURES IDENTIFIED DURING THIS INVESTIGATION.IN AUGUST 2007, GM ISSUED A NEW TECHNICAL SERVICE BULLETIN (GM NUMBER 07-08-43-007) TO SPECIFICALLY EMPHASIZE THE IMPORTANCE OF USING THE PROPER TOOL FOR REMOVAL OF THE WIPER ARMS TO PREVENT PIVOT SHAFT DAMAGE DURING THE PROCEDURE.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Visibility:windshield Wiper/washer
INVESTIGATION DISCLOSED THAT THE MANUFACTURER ISSUED A SERVICE BULLETIN IN AUGUST 2003, REGARDING SERVICE THAT REQUIRED REMOVAL OF THE WIPER ARMS.GM ISSUED THE BULLETIN AT THAT TIME TO ADDRESS CUSTOMER COMMENTS ON WINDSHIELD WIPER CHATTERING OR HOPPING ACROSS THE WINDSHIELD DURING WIPER OPERATION.THE CORRECTION WAS TO REPLACE THE WIPER ARM AND BLADE.HOWEVER, THE BULLETIN DID NOT PLACE SPECIFIC EMPHASIS ON THE IMPORTANCE OF USING THE PROPER TOOL AND PROCEDURES TO REMOVE THE WIPER ARM AND TO PREVENT DAMAGE TO THE PIVOT SHAFT HOUSING.IN GM'S RESPONSE TO ODI'S INFORMATION REQUEST LETTER, GM STATES, ...THE WIPER PIVOT HOUSING IN THE SUBJECT VEHICLE MAY CRACK AND/OR FRACTURE AS A RESULT OF AN OVERLOAD CONDITION APPLIED TO THE WIPER PIVOT HOUSING DURING IMPROPER REMOVAL OF THE WIPER ARMS.GM'S FIELD SURVEY FOUND THAT ...DEALERS DO NOT ROUTINELY USE THE WIPER ARM REMOVAL TOOL WHEN SERVICING THE WIPER ARMS.ODI CONCLUDES THAT THE FAILURE AND WARRANTY REPORTS IN THIS INVESTIGATION DO NOT IDENTIFY A SAFETY RELATED DEFECT TREND.ODI DOES HAVE CONCERN, HOWEVER, THAT PRIOR AND IMPROPERLY PERFORMED WIPER ARM REMOVAL MAY HAVE CONTRIBUTED TO THE FAILURES IDENTIFIED DURING THIS INVESTIGATION.IN AUGUST 2007, GM ISSUED A NEW TECHNICAL SERVICE BULLETIN (GM NUMBER 07-08-43-007) TO SPECIFICALLY EMPHASIZE THE IMPORTANCE OF USING THE PROPER TOOL FOR REMOVAL OF THE WIPER ARMS TO PREVENT PIVOT SHAFT DAMAGE DURING THE PROCEDURE.THIS INVESTIGATION IS CLOSED.
Visibility:windshield Wiper/washer:linkages
INVESTIGATION DISCLOSED THAT THE MANUFACTURER ISSUED A SERVICE BULLETIN IN AUGUST 2003, REGARDING SERVICE THAT REQUIRED REMOVAL OF THE WIPER ARMS.GM ISSUED THE BULLETIN AT THAT TIME TO ADDRESS CUSTOMER COMMENTS ON WINDSHIELD WIPER CHATTERING OR HOPPING ACROSS THE WINDSHIELD DURING WIPER OPERATION.THE CORRECTION WAS TO REPLACE THE WIPER ARM AND BLADE.HOWEVER, THE BULLETIN DID NOT PLACE SPECIFIC EMPHASIS ON THE IMPORTANCE OF USING THE PROPER TOOL AND PROCEDURES TO REMOVE THE WIPER ARM AND TO PREVENT DAMAGE TO THE PIVOT SHAFT HOUSING.IN GM'S RESPONSE TO ODI'S INFORMATION REQUEST LETTER, GM STATES, ...THE WIPER PIVOT HOUSING IN THE SUBJECT VEHICLE MAY CRACK AND/OR FRACTURE AS A RESULT OF AN OVERLOAD CONDITION APPLIED TO THE WIPER PIVOT HOUSING DURING IMPROPER REMOVAL OF THE WIPER ARMS.GM'S FIELD SURVEY FOUND THAT ...DEALERS DO NOT ROUTINELY USE THE WIPER ARM REMOVAL TOOL WHEN SERVICING THE WIPER ARMS.ODI CONCLUDES THAT THE FAILURE AND WARRANTY REPORTS IN THIS INVESTIGATION DO NOT IDENTIFY A SAFETY RELATED DEFECT TREND.ODI DOES HAVE CONCERN, HOWEVER, THAT PRIOR AND IMPROPERLY PERFORMED WIPER ARM REMOVAL MAY HAVE CONTRIBUTED TO THE FAILURES IDENTIFIED DURING THIS INVESTIGATION.IN AUGUST 2007, GM ISSUED A NEW TECHNICAL SERVICE BULLETIN (GM NUMBER 07-08-43-007) TO SPECIFICALLY EMPHASIZE THE IMPORTANCE OF USING THE PROPER TOOL FOR REMOVAL OF THE WIPER ARMS TO PREVENT PIVOT SHAFT DAMAGE DURING THE PROCEDURE.THIS INVESTIGATION IS CLOSED.
PE06006 · Timing Chain Failure
Opened Jan 24, 2006 · Closed Jun 6, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling
ON DECEMBER 12, 2005, ODI RECEIVED A DEFECT PETITION (DP05-008) REQUESTING THE INVESTIGATION OF TIMING CHAIN FAILURES THAT COULD CAUSE STALLING IN SATURN VEHICLES EQUIPPED WITH THE 2.2L (L61) ENGINE. ODI OPENED PE06-006 ON JANUARY 24, 2006, WITH 24 VEHICLE OWNER COMPLAINTS THAT ALLEGED A BROKEN TIMING CHAIN CAUSED THE VEHICLE TO STOP OPERATING.ON APRIL 12, 2006, ODI RECEIVED INFORMATION FROM GENERAL MOTORS (GM) CONCERNING TIMING CHAIN FAILURES IN APPROXIMATELY 412,000 MODEL YEAR (MY) 2000 THROUGH 2003 SATURN L-SERIES AND ION VEHICLES WITH 2.2L ENGINES. GM'S RESPONSE INCLUDED 1,020 OWNER COMPLAINTS AND FIELD REPORTS CONCERNING TIMING CHAIN FAILURE, INCLUDING 228 THAT ALLEGED THE FAILURE CAUSED THE VEHICLE TO STALL WHILE DRIVING.GM ALSO PROVIDED WARRANTY CLAIM DATA THAT SHOWED 1,902 SUBJECT VEHICLES RECEIVING TIMING CHAIN REPAIRS, INCLUDING 261 WHICH INDICATED THAT A STALL WHILE DRIVING RESULTED FROM THE FAILURE.THE GM COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS THAT DID NOT CONTAIN SUFFICIENT INFORMATION TO DETERMINE THAT A STALL WHILE DRIVING OCCURRED WERE PROVIDED IN THE CATEGORY OTHER.GM STATED THAT THE MAJORITY OF THESE INCIDENTS PROBABLY OCCURRED WHILE THE VEHICLES WERE PARKED SINCE THE TIMING CHAIN IS MORE LIKELY TO BREAK DURING HIGH CHAIN LOAD SITUATIONS, SUCH AS ENGINE STARTUP.GM'S DATA SHOWED ELEVATED FAILURE RATES IN APPROXIMATELY 20,500 MY 2001 L-SERIES VEHICLES PRODUCED DURING A FOUR MONTH PERIOD FROM NOVEMBER 2000 THROUGH FEBRUARY 2001.OVER ONE-THIRD OF GM'S TOTAL COMPLAINTS AND FIELD REPORTS (34.3%) AND WARRANTY CLAIMS (38.2%) INVOLVED L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, WHICH ARE ONLY ABOUT 5% OF SUBJECT VEHICLE PRODUCTION.THE TIMING CHAIN FAILURE RATE IN THE VEHICLES BUILT DURING THIS RANGE IS OVER 10 TIMES GREATER THAN THE REMAINING SUBJECT VEHICLE POPULATION. FOR THE MY 2001 L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, THE 36-MONTH FAILURE RATE FOR REPAIRS INVOLVING STALL WHILE DRIVING IS SLIGHTLY UNDER ONE PERCENT.HOWEVER, IF THE INCIDENTS CODED AS OTHER ARE ADDED, THE 36-MONTH FAILURE RATE RISES TO NEARLY FIVE PERCENT FOR THOSE VEHICLES.ODI AND GM ARE CONTINUING TO ASSESS THE NUMBER OF COMPLAINTS AND WARRANTY CLAIMS CODED BY GM AS OTHER THAT INVOLVE INCIDENTS OF STALL WHILE DRIVING.GM'S STATISTICAL MODELING OF THE FAILURE DATA INITIALLY CONCLUDED THAT THE FAILURE RATES WERE DECLINING WITH AGE AND MILEAGE FOR ANY SET OF WARRANTY DATA ANALYZED (E.G., STALL WHILE DRIVING, OTHER OR COMBINED).HOWEVER, SUBSEQUENT ANALYSIS SHOWED THAT THE FAILURE RATES ARE INCREASING. BASED ON THE HIGH COMPLAINT AND WARRANTY RATES FOR TIMING CHAIN FAILURE IN THE 4-MONTH PRODUCTION PERIOD FOR THE MY 2001 L-SERIES VEHICLES, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE FREQUENCY OF STALL INCIDENTS DUE TO TIMING CHAIN FAILURES IN THOSE VEHICLES (EA06-009).
DP05008 · Timing Chain Failure
Opened Dec 20, 2005 · Closed Feb 6, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling
ANALYSIS UNDERTAKEN IN RESPONSE TO THE PETITION IDENTIFIED 26 COMPLAINTS ALLEGING TIMING CHAIN FAILURES IN MY 2000-2003 SATURN L-SERIES VEHICLE EQUIPPED WITH THE 2.2L L4 ENGINE.MOST COMPLAINTS OF TIMING CHAIN FAILURE REPORTEDLY RESULTED IN A SUDDEN LOSS OF ENGINE POWER AND STALLING.ODI ALSO NOTED THAT CERTAIN MY 2002-2003 SATURN VUE AND MY 2003 SATURN ION MODEL VEHICLES WITH THE 2.2L ENGINE VEHICLESCOVERED BY A TECHNICAL SERVICE BULLETIN (03-06-01-017) THAT ADDRESSED TIMING CHAIN DESIGN AND SERVICE PROCEDURE CHANGES, EXHIBITED NO COMPLAINTS OF TIMING CHAIN FAILURE.ODI WILL GRANT THE PETITION AND OPEN A PRELIMINARY EVALUATION TO ASSESS THE FREQUENCY, TREND, SCOPE AND SAFETY CONSEQUENCES ASSOCIATED WITH THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.REFER TO PE06-006.
EA04035 · Front Turn Signal/drl Failure
Opened Dec 22, 2004 · Closed Oct 20, 2005
Status: closed (inferred from source dates) · Exterior Lighting:turn Signal
THE COMBINATION FRONT TURN SIGNAL/DRL IN MY 2003 SATURN ION COUPES EXPERIENCED SIGNIFICANT EARLY-LIFE FAILURES DUE TO VARIOUS BULB QUALITY ISSUES DUE TO INADEQUATE DESIGN AND MANUFACTURE.THIS PROBLEM TREND APPEARS TO HAVE DISAPPEARED AFTER THE FALL OF 2003.THE CHANGE OF LEAD WIRE MATERIAL NEAR THE START OF MY 2004 VEHICLE PRODUCTION APPEARS TO HAVE REDUCED THE FAILURE RATE FOR MY 2004 SATURN ION COUPES.ALTHOUGH OPERATING TEMPERATURES IN THE SUBJECT VEHICLES' LAMP ASSEMBLIES ARE BELOW THE SOCKET MATERIAL MAXIMUM TEMPERATURE SPECIFICATION, THEY ARE ONLY SLIGHTLY BELOW THE SPECIFICATION.IN DECEMBER 2004, GM REDUCED THE VOLTAGE TO THE LAMP ASSEMBLY IN ORDER TO REDUCE THE TEMPERATURE IN THE ASSEMBLY OF THE SUBJECT VEHICLES.WARRANTY CLAIMS ON THE SUBJECT VEHICLES DO NOT INDICATE AN INCREASING TREND OVER TIME.WARRANTY CLAIM RATE OF SUBJECT VEHICLES (EXCLUDING EARLY MY 2003 CLAIMS) IS NOT SIGNIFICANTLY HIGHER THAN OTHER GM VEHICLES THAT USE COMBINATION TURN SIGNAL/DRLS.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED SUMMARY REPORT.
PE04061 · Front Turn Signal/drl Failure
Opened Aug 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Exterior Lighting:turn Signal
ON NOVEMBER 16, 2004, GM NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL OF 178,798 MODEL YEAR (MY) 2003 AND 2004 SATURN ION SEDAN VEHICLES FOR INOPERATIVE FRONT TURN SIGNAL/DRL BULBS.GM STATED THAT TEMPERATURES IN THE LAMP ASSEMBLY EXCEED THE MATERIAL SPECIFICATION FOR THE BULB SOCKETS AND BULB BASE SLEEVES, WHICH CAUSE DEFORMATION.THE DEFORMED SOCKETS CAN CAUSE LOSS OF BULB AND SOCKET CONTACT.THE DEFORMED SLEEVES CAN CAUSE STRESS CRACKS TO FORM ON THE BULB THAT CAN LEAD TO PREMATURE BULB FAILURE.THE RECALL REMEDY IS TO REPLACE THE FRONT TURN SIGNAL/DRL BULBS AND INSPECT FOR VOLTAGE-REDUCING JUMPER (WHICH REDUCES TEMPERATURE IN LAMP ASSEMBLY) AND ADD IF NOT PRESENT.SEE NHTSA RECALL NO. 04V547 FOR DETAILS.THE BULBS FOR THE TURN SIGNAL/DRL IN THE SATURN ION SEDAN AND ION COUPE ARE IDENTICAL IN DESIGN AND MADE BY THE SAME SUPPLIER.BUT THE TURN SIGNAL/DRL SOCKETS, WIRING AND HOUSING ARE DIFFERENT IN DESIGN FOR THE SEDAN AND COUPE, AND WERE MADE BY DIFFERENT SUPPLIERS.GM'S DATA SHOWS A LOWER OPERATING TEMPERATURE FOR THE COUPE'S LAMP ASSEMBLY THAT DOES NOT EXCEED THE MATERIAL SPECIFICATION FOR THE BULB SOCKET AND THE BULB BASE SLEEVE.COMPLAINT AND WARRANTY RATE IS ALSO LOWER FOR THE COUPE.HOWEVER, GM'S WARRANTY DATA SHOWS A CONTINUING TREND FOR THE COUPE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-035) FOR FURTHER INVESTIGATION OF THE MY 2003 AND 2004 SATURN ION COUPE VEHICLES.
Illustration