NHTSA owner reports · September 18, 2026 snapshot.
Engine complaints
21 reportsClear category filter96,000 miles · Aug 7, 2014
EngineSteering
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE CONTACT ALSO STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MI…
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TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AND THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE CONTACT ALSO STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
NHTSA ODI #10620730
120,000 miles · Jul 29, 2014
Air BagsEngineCrash
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED AND THE VEHICLE CRASHED INTO A CURB. THE AIRBAGS DID NOT DEPLOY HOWEVER, THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED…
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TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED AND THE VEHICLE CRASHED INTO A CURB. THE AIRBAGS DID NOT DEPLOY HOWEVER, THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 10/2/14*CN THE CONSUMER STATED THE DRIVER RECEIVED AN INJURY TO THE HEAD. THE VEHICLE HAS NOT BEEN FULLY REPAIRED. UPDATED 3/6/2015 *JS
NHTSA ODI #10617218
105,000 miles · Jun 9, 2014
Electrical SystemEngineFuel System, Gasoline
KEY CAME OUT, BUT CAR WAS STILL RUNNING. PUT KEY BACK IN MANAGED TO GET TURN OFF ENGINE, HOWEVER KEY WOULD NOT RELEASE FOR OVER 15MIN! THIS KEEPS HAPPENING TO ME. SCHEDULED APPOINTMENT WITH CHAPMAN CHEVROLET TEMPE, AZ TO REPAIR ACCORDING TO RECALL INSTRUCTIONS THAT I SUBMITTED TO THEIR CUSTOMER SERVICE DEPT. THEY SAY THEY WILL …
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KEY CAME OUT, BUT CAR WAS STILL RUNNING. PUT KEY BACK IN MANAGED TO GET TURN OFF ENGINE, HOWEVER KEY WOULD NOT RELEASE FOR OVER 15MIN! THIS KEEPS HAPPENING TO ME. SCHEDULED APPOINTMENT WITH CHAPMAN CHEVROLET TEMPE, AZ TO REPAIR ACCORDING TO RECALL INSTRUCTIONS THAT I SUBMITTED TO THEIR CUSTOMER SERVICE DEPT. THEY SAY THEY WILL NOTIFY ME WHEN THE PARTS COME IN, BUT IT HAS BEEN APPROXIMATELY ONE MONTH OR MORE ALREADY. I BELIEVE MY FAMILY AND MY SELF ARE IN DANGER OF A FATAL ACCIDENT OR SOMETHING; SOMETIMES THE CAR WILL NOT SURRENDER THE IGNITION KEY FOR IN HOUR. ALREADY HAD NEW KEY MADE AT CHAPMAN CHEVROLET WHICH MAKES STARTING SOMEWHAT EASIER, BEFORE, IT WOULD TAKE, OFTEN TIMES, 10MIN OR MORE JUST TO GET THE KEY TO TURN. PLEASE HELP CHAPMAN CHEVROLET GET THE PARTS THEY NEED OR STOP IGNORING MY REQUEST FOR THE HONORING OF THE RECALL WORK I REQUESTED OF THEM. IM AFRAID THIS WILL NOT HOLD UP MUCH LONGER AS IS. *TR
NHTSA ODI #10597224
186,495 miles · Apr 29, 2014
Electrical SystemEngine
TL* THE CONTACT OWNS A 2003 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AFTER THE BATTERY LIGHT ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 186,495.
NHTSA ODI #10585589
60 miles · Apr 6, 2014
Electrical SystemEngine
WHEN I BOUGHT MY CAR IT WOULDN'T START, THE DEALER SAID IT WAS BECAUSE IT SAT FOR A LONG TIME. THIS PROBLEMHAS BEEN CONSTANTLY BEEN AN ISSUE SINCE IN EXTREME WEATHER. I WAS TOLD DURING ONE SHOP INSPECTION IT WAS ELECTRICAL AND THEY HAVE SEEN A LOT OF THIS BUT DON'T KNOW WHAT CAUSES IT. WITH THIS CASE IT HAS SHUT MY RADIO ON AND …
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WHEN I BOUGHT MY CAR IT WOULDN'T START, THE DEALER SAID IT WAS BECAUSE IT SAT FOR A LONG TIME. THIS PROBLEMHAS BEEN CONSTANTLY BEEN AN ISSUE SINCE IN EXTREME WEATHER. I WAS TOLD DURING ONE SHOP INSPECTION IT WAS ELECTRICAL AND THEY HAVE SEEN A LOT OF THIS BUT DON'T KNOW WHAT CAUSES IT. WITH THIS CASE IT HAS SHUT MY RADIO ON AND OFF AND A BIG ISSUE THAT I HAVE IS WHEN I AM STOPPED WITH MY FOOT ON MY BRAKE THE ENGINE WILL REV UP AND JERK FORWARD. THIS HAPPENS IN THE CITY WHEN I'M DRIVING AT SLOWER SPEEDS. I'VE HAD TO RUN OFF THE ROAD TO AVOID HITTING PEOPLE, THE ONLY THING THAT SAVES ME FROM HITTING ANYONE AT LIGHTS OR SIGNS IS MY SAFETY GAP BETWEEN ME AND A FRONT CAR. I'VE BEEN LATE FOR WORK, RUINED VACATIONS, BEEN STRANDED WITH AN INFANT IN 100 DEGREE WEATHER, AND WASTED A LOT OF MONEY TRYING TO FIND THE PROBLEMS. I BOUGHT IT NEW AND HAVE HEARD EVERY EXCUSE FOR THE PROBLEMS...YOU GUYS HAVE FINALLY STEPPED IN ON ONE OF THE PROBLEMS WE HAVE BEEN HAVING NOW GM NEEDS TO ANSWER THE REST. I'M NOT THE ONLY ONE WITH THESE PROBLEMS. IF YOU DO A SEARCH ONLINE YOU CAN PULL UP 100S OF ISSUES EXACTLY THE SAME. I HAVE ALL MY RECEIPTS WHEN I TOOK IT ONTO SATURN DEALERS. NOW I HAVE DOORS THAT DON'T SEAL BUT I'M SURE THIS IS BECAUSE IT'S OLD OR OTHER EXCUSES. I HAD TO BUY ANOTHER CAR BECAUSE MY KIDS AREN'T SAFE IN IT. I CAN'T EVEN HAVE A CLEAN CONSCIOUS TRADING IT IN SO I STILL AM STUCK WITH IT. I HAVE COMPLAINED ABOUT THIS ISSUE BEFORE BUT NO ONE LISTENS. *TR
NHTSA ODI #10577748
3,000 miles · Mar 29, 2014
Electrical SystemEngine
IT DON'T HAPPEN ALL THE TIME BUT IT WON'T START YOU TURN THE KEY AND NOTHING HAPPEN AND YOU HAVE TO WAIT 15 MINUTES AND TRY TO START IT MOST THE TIME IT WILL START BUT THERE WERE AFEW THAT IT TOOK A HALF HOUR SITTING AND WAITING FOR IT TO RESET HAD MY CAR IN THE DEALER WANT TIME AND TOLD THEM ABOUT THEY SAID NOTHING CAN BEEN DON…
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IT DON'T HAPPEN ALL THE TIME BUT IT WON'T START YOU TURN THE KEY AND NOTHING HAPPEN AND YOU HAVE TO WAIT 15 MINUTES AND TRY TO START IT MOST THE TIME IT WILL START BUT THERE WERE AFEW THAT IT TOOK A HALF HOUR SITTING AND WAITING FOR IT TO RESET HAD MY CAR IN THE DEALER WANT TIME AND TOLD THEM ABOUT THEY SAID NOTHING CAN BEEN DONE ABOUT IT INTIL IT HAPPEN TO THEM EVEN WHOSE THE DASHBOARD COMPUTER SAY SERVICE ENGINES AND IT COULD HAPPEN EVERYDAY FOR A WEEK THAN IT COULD BE MONTHS BEFORE IT DOSE IT AGAIN. *TR
NHTSA ODI #10575510
133,000 miles · Feb 26, 2014
Electrical SystemEngineService Brakes
ON MULTIPLE OCCASIONS THIS VEHICLE HAS ACCELERATED WITHOUT PUSHING THE GAS PEDAL, WITH NO CRUISE CONTROL OPTION, IT'S UNSOLVED BY MULTIPLE MECHANICS. SOMETIMES THE BRAKE WORKS WHILE IT'S HAPPENING, SOMETIMES IT DOESN'T, THE MOST RECENT TIME I PULLED INTO A PARKING LOT WHERE I HAD TO HOLD THE BRAKE DOWN TO SHUT THE CAR OFF, I COU…
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ON MULTIPLE OCCASIONS THIS VEHICLE HAS ACCELERATED WITHOUT PUSHING THE GAS PEDAL, WITH NO CRUISE CONTROL OPTION, IT'S UNSOLVED BY MULTIPLE MECHANICS. SOMETIMES THE BRAKE WORKS WHILE IT'S HAPPENING, SOMETIMES IT DOESN'T, THE MOST RECENT TIME I PULLED INTO A PARKING LOT WHERE I HAD TO HOLD THE BRAKE DOWN TO SHUT THE CAR OFF, I COULD SMELL THE TRANSMISSION, I TURNED VEHICLE OFF, TURNED IT BACK ON AND IT WENT TO OVER 5 RPM STILL, TURNED BACK OFF, SAT AND WAITED, IT WAS 2AM SO I COULDN'T CALL ANYONE. AFTER 10 MINUTES IT FINALLY WENT BACK TO NORMAL. THAT WAS THE MOST SEVERE, IT'S HAD SLIGHTLY SIMILAR ISSUES AT LEAST 4 TIMES. FIRST MECHANIC SAID IT WAS A CRUISE CONTROL ISSUE, THEN I TOLD HIM I WAS LEAVING SINCE THE VEHICLE DOESN'T HAVE CRUISE CONTROL AT ALL. DON'T WANT HIM WORKING ON IT. 2ND ONE RAN COMPUTER CHECK, NO ISSUE FOUND. HOPEFULLY GM RECALLS THIS BEFORE IT KILLS SOMEONE. THIS CAR HAS HAD MANY ISSUES ME AND MY FATHER COULD FIX, IGNITION SWITCH, WIPER BLADE TRANSMISSION, COOLANT LIGHT BUT THIS ONE ISN'T EASY. *TR
NHTSA ODI #10566175
75,000 miles · Feb 26, 2014
EngineVehicle Speed Control
ON MULTIPLE OCCASIONS OVER THE LAST 2-3YRS, THE CAR WAS TURNED ON AND THE ENGINE REVVED UP TO 3,500RPM WITHOUT PRESSING ON THE GAS PEDAL. IF I PUT THE CAR IN DRIVE WHILE THIS WAS HAPPENING, THE CAR WOULD ACCELERATE ON ITS OWN (UP TO 25MPH). I'VE HAD MULTIPLE AUTO SHOPS INSPECT AND TRY TO DIAGNOSE THE PROBLEM BUT NONE CAN TELL …
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ON MULTIPLE OCCASIONS OVER THE LAST 2-3YRS, THE CAR WAS TURNED ON AND THE ENGINE REVVED UP TO 3,500RPM WITHOUT PRESSING ON THE GAS PEDAL. IF I PUT THE CAR IN DRIVE WHILE THIS WAS HAPPENING, THE CAR WOULD ACCELERATE ON ITS OWN (UP TO 25MPH). I'VE HAD MULTIPLE AUTO SHOPS INSPECT AND TRY TO DIAGNOSE THE PROBLEM BUT NONE CAN TELL ME WHAT THE PROBLEM IS. *TR
NHTSA ODI #10565927
189,000 miles · Feb 19, 2014
EnginePower Train
ON 4 SEPARATE OCCASIONS (DIFFERENT DATES, MOST RECENT WERE 1-26-2014 & 2-19-2014) ENGINE REVVED AND CAR ACCELERATED BY ITSELF WITHOUT GAS PEDAL DEPRESSED. MOST SERIOUS OCCURRENCE, CAR ACCELERATED, BRAKES HAD NO EFFECT (PUSHED TO THE FLOOR), RAN RED LIGHT, WENT OFF ROAD, SLAMMED TRANSMISSION INTO PARK TO STOP. SHUT OFF CAR, THE…
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ON 4 SEPARATE OCCASIONS (DIFFERENT DATES, MOST RECENT WERE 1-26-2014 & 2-19-2014) ENGINE REVVED AND CAR ACCELERATED BY ITSELF WITHOUT GAS PEDAL DEPRESSED. MOST SERIOUS OCCURRENCE, CAR ACCELERATED, BRAKES HAD NO EFFECT (PUSHED TO THE FLOOR), RAN RED LIGHT, WENT OFF ROAD, SLAMMED TRANSMISSION INTO PARK TO STOP. SHUT OFF CAR, THEN STARTED IT AGAIN, AND IT RAN NORMAL. TOOK CAR TO MECHANIC. NO COMPUTER CODES. NOTHING MECHANICAL WAS FOUND TO BE WRONG. THIS IS AN EXTREMELY SERIOUS SAFETY ISSUE DUE TO THE INEVITABILITY OF A COLLISION WITH SOMETHING OR SOMEONE. *TR
NHTSA ODI #10565038
152,392 miles · Oct 30, 2013
Electrical SystemEngine
WIFE AND CHILDREN RIDING DOWN ROAD WHEN CAR TURNS ITSELF OFF AND LOOSES ALL POWER. SHE WAS LUCKILY ENOUGH TO MERGE ACROSS 2 LANES AT A COAST WITH NO BRAKES OR POWER STEERING TO BRING THE CAR TO A STOP. THEN IT TOOK UP TO 30 MIN OF SITTING ON THE SIDE OF VERY BUSY I-16 TILL THE SECURITY LIGHT STOPPED FLASHING AND SHE COULD CONTIN…
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WIFE AND CHILDREN RIDING DOWN ROAD WHEN CAR TURNS ITSELF OFF AND LOOSES ALL POWER. SHE WAS LUCKILY ENOUGH TO MERGE ACROSS 2 LANES AT A COAST WITH NO BRAKES OR POWER STEERING TO BRING THE CAR TO A STOP. THEN IT TOOK UP TO 30 MIN OF SITTING ON THE SIDE OF VERY BUSY I-16 TILL THE SECURITY LIGHT STOPPED FLASHING AND SHE COULD CONTINUE HER WAY HOME WITH MY 2 AND 8 YEAR OLD KIDS IN THE CAR. NOW ALL THE CAR WILL DO IS FLASH THAT PASSLOCK LIGHT AFTER I HAVE REPLACED THE IGNITION SWITCH,STARTER,BATTERY,ALTERNATOR AND MANY FUSES ALSO FOLLOWING THE RELEARN PROCEDURE EACH TIME. *TR
NHTSA ODI #10550115
Official recalls
5Apr 10, 2014
General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
Consequence & remedy
Consequence: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
Feb 10, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Additional source detail variants (2)
Air Bags
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Electrical System:ignition:switch
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GMs recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
Nov 16, 2004
CERTAIN PASSENGER VEHICLES HAVE A CONDITION IN WHICH THE TURN SIGNAL LAMP AND DAYTIME RUNNING LAMP (DRL) ON EITHER FRONT SIDE CAN STOP WORKING BECAUSE OF LOSS OF CONTACT BETWEEN THE BULB AND SOCKET.
Consequence & remedy
Consequence: IF A FRONT TURN SIGNAL LAMP IS INOPERATIVE, OTHERS MAY REACT MORE SLOWLY TO A TURNING VEHICLE AND A CRASH COULD OCCUR.
Remedy: DEALERS WILL REPLACE THE DRL/TURN SIGNAL BULB ON BOTH THE LEFT AND RIGHT FRONT SIDE AND INSPECT FOR AND ADD A DRL JUMPER KIT IF NOT PRESENT. THE RECALL BEGAN NOVEMBER 17, 2004. OWNERS SHOULD CONTACT SATURN AT 1-800-972-8876.
Jan 5, 2004
CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.2L 4-CYLINDER (L61) ENGINES WERE BUILT WITH A FUEL FILTER THAT COULD CORRODE PREMATURELY ON THE EXTERIOR SURFACE.
Consequence & remedy
Consequence: IF CORROSION ON THE EXTERIOR SURFACE OF THE FUEL FILTER PROGRESSES TO THE POINT OF CREATING A HOLE IN THE SHELL, FUEL DROPLETS COULD FORM AND DROP TO THE GROUND. IF AN IGNITION SOURCE IS PRESENT, A FIRE COULD RESULT.
Remedy: DEALERS WILL REPLACE THE FUEL FILTER ASSEMBLY. OWNER NOTIFICATION BEGAN ON DECEMBER 30, 2003. OWNERS SHOULD CONTACT SATURN AT 1-800-972-8876.
Jan 5, 2004
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 118, "POWER-OPERATED WINDOW, PARTITION, AND ROOF PANEL SYSTEMS." THE POWER WINDOWS AND/OR SUNROOF MAY BE OPERABLE AFTER THE IGNITION HAS BEEN TURNED TO THE "OFF" POSITION AND THE FRONT PASSENGER DOOR IS OPENED.
Consequence & remedy
Consequence: IF UNSUPERVISED CHILDREN ARE LEFT UNATTENDED IN THE VEHICLE AND OPERATE THE POWER WINDOWS OR SUNROOF, THERE IS AN INCREASED RISK OF INJURY TO THE CHILD.
Remedy: DEALERS WILL UPGRADE THE BODY CONTROL MODULE (BCM) CALIBRATION. OWNER NOTIFICATION BEGAN ON DECEMBER 30, 2003. OWNERS SHOULD CONTACT SATURN AT 1-800-972-8876.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5PE07011 · Windshied Wiper Linkage Failure
Opened Feb 28, 2007 · Closed Aug 9, 2007
Status: closed (inferred from source dates) · Visibility:windshield Wiper/washer; Visibility:windshield Wiper/washer:linkages
INVESTIGATION DISCLOSED THAT THE MANUFACTURER ISSUED A SERVICE BULLETIN IN AUGUST 2003, REGARDING SERVICE THAT REQUIRED REMOVAL OF THE WIPER ARMS.GM ISSUED THE BULLETIN AT THAT TIME TO ADDRESS CUSTOMER COMMENTS ON WINDSHIELD WIPER CHATTERING OR HOPPING ACROSS THE WINDSHIELD DURING WIPER OPERATION.THE CORRECTION WAS TO REPLACE THE WIPER ARM AND BLADE.HOWEVER, THE BULLETIN DID NOT PLACE SPECIFIC EMPHASIS ON THE IMPORTANCE OF USING THE PROPER TOOL AND PROCEDURES TO REMOVE THE WIPER ARM AND TO PREVENT DAMAGE TO THE PIVOT SHAFT HOUSING.IN GM'S RESPONSE TO ODI'S INFORMATION REQUEST LETTER, GM STATES, ...THE WIPER PIVOT HOUSING IN THE SUBJECT VEHICLE MAY CRACK AND/OR FRACTURE AS A RESULT OF AN OVERLOAD CONDITION APPLIED TO THE WIPER PIVOT HOUSING DURING IMPROPER REMOVAL OF THE WIPER ARMS.GM'S FIELD SURVEY FOUND THAT ...DEALERS DO NOT ROUTINELY USE THE WIPER ARM REMOVAL TOOL WHEN SERVICING THE WIPER ARMS.ODI CONCLUDES THAT THE FAILURE AND WARRANTY REPORTS IN THIS INVESTIGATION DO NOT IDENTIFY A SAFETY RELATED DEFECT TREND.ODI DOES HAVE CONCERN, HOWEVER, THAT PRIOR AND IMPROPERLY PERFORMED WIPER ARM REMOVAL MAY HAVE CONTRIBUTED TO THE FAILURES IDENTIFIED DURING THIS INVESTIGATION.IN AUGUST 2007, GM ISSUED A NEW TECHNICAL SERVICE BULLETIN (GM NUMBER 07-08-43-007) TO SPECIFICALLY EMPHASIZE THE IMPORTANCE OF USING THE PROPER TOOL FOR REMOVAL OF THE WIPER ARMS TO PREVENT PIVOT SHAFT DAMAGE DURING THE PROCEDURE.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Visibility:windshield Wiper/washer
INVESTIGATION DISCLOSED THAT THE MANUFACTURER ISSUED A SERVICE BULLETIN IN AUGUST 2003, REGARDING SERVICE THAT REQUIRED REMOVAL OF THE WIPER ARMS.GM ISSUED THE BULLETIN AT THAT TIME TO ADDRESS CUSTOMER COMMENTS ON WINDSHIELD WIPER CHATTERING OR HOPPING ACROSS THE WINDSHIELD DURING WIPER OPERATION.THE CORRECTION WAS TO REPLACE THE WIPER ARM AND BLADE.HOWEVER, THE BULLETIN DID NOT PLACE SPECIFIC EMPHASIS ON THE IMPORTANCE OF USING THE PROPER TOOL AND PROCEDURES TO REMOVE THE WIPER ARM AND TO PREVENT DAMAGE TO THE PIVOT SHAFT HOUSING.IN GM'S RESPONSE TO ODI'S INFORMATION REQUEST LETTER, GM STATES, ...THE WIPER PIVOT HOUSING IN THE SUBJECT VEHICLE MAY CRACK AND/OR FRACTURE AS A RESULT OF AN OVERLOAD CONDITION APPLIED TO THE WIPER PIVOT HOUSING DURING IMPROPER REMOVAL OF THE WIPER ARMS.GM'S FIELD SURVEY FOUND THAT ...DEALERS DO NOT ROUTINELY USE THE WIPER ARM REMOVAL TOOL WHEN SERVICING THE WIPER ARMS.ODI CONCLUDES THAT THE FAILURE AND WARRANTY REPORTS IN THIS INVESTIGATION DO NOT IDENTIFY A SAFETY RELATED DEFECT TREND.ODI DOES HAVE CONCERN, HOWEVER, THAT PRIOR AND IMPROPERLY PERFORMED WIPER ARM REMOVAL MAY HAVE CONTRIBUTED TO THE FAILURES IDENTIFIED DURING THIS INVESTIGATION.IN AUGUST 2007, GM ISSUED A NEW TECHNICAL SERVICE BULLETIN (GM NUMBER 07-08-43-007) TO SPECIFICALLY EMPHASIZE THE IMPORTANCE OF USING THE PROPER TOOL FOR REMOVAL OF THE WIPER ARMS TO PREVENT PIVOT SHAFT DAMAGE DURING THE PROCEDURE.THIS INVESTIGATION IS CLOSED.
Visibility:windshield Wiper/washer:linkages
INVESTIGATION DISCLOSED THAT THE MANUFACTURER ISSUED A SERVICE BULLETIN IN AUGUST 2003, REGARDING SERVICE THAT REQUIRED REMOVAL OF THE WIPER ARMS.GM ISSUED THE BULLETIN AT THAT TIME TO ADDRESS CUSTOMER COMMENTS ON WINDSHIELD WIPER CHATTERING OR HOPPING ACROSS THE WINDSHIELD DURING WIPER OPERATION.THE CORRECTION WAS TO REPLACE THE WIPER ARM AND BLADE.HOWEVER, THE BULLETIN DID NOT PLACE SPECIFIC EMPHASIS ON THE IMPORTANCE OF USING THE PROPER TOOL AND PROCEDURES TO REMOVE THE WIPER ARM AND TO PREVENT DAMAGE TO THE PIVOT SHAFT HOUSING.IN GM'S RESPONSE TO ODI'S INFORMATION REQUEST LETTER, GM STATES, ...THE WIPER PIVOT HOUSING IN THE SUBJECT VEHICLE MAY CRACK AND/OR FRACTURE AS A RESULT OF AN OVERLOAD CONDITION APPLIED TO THE WIPER PIVOT HOUSING DURING IMPROPER REMOVAL OF THE WIPER ARMS.GM'S FIELD SURVEY FOUND THAT ...DEALERS DO NOT ROUTINELY USE THE WIPER ARM REMOVAL TOOL WHEN SERVICING THE WIPER ARMS.ODI CONCLUDES THAT THE FAILURE AND WARRANTY REPORTS IN THIS INVESTIGATION DO NOT IDENTIFY A SAFETY RELATED DEFECT TREND.ODI DOES HAVE CONCERN, HOWEVER, THAT PRIOR AND IMPROPERLY PERFORMED WIPER ARM REMOVAL MAY HAVE CONTRIBUTED TO THE FAILURES IDENTIFIED DURING THIS INVESTIGATION.IN AUGUST 2007, GM ISSUED A NEW TECHNICAL SERVICE BULLETIN (GM NUMBER 07-08-43-007) TO SPECIFICALLY EMPHASIZE THE IMPORTANCE OF USING THE PROPER TOOL FOR REMOVAL OF THE WIPER ARMS TO PREVENT PIVOT SHAFT DAMAGE DURING THE PROCEDURE.THIS INVESTIGATION IS CLOSED.
PE06006 · Timing Chain Failure
Opened Jan 24, 2006 · Closed Jun 6, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling
ON DECEMBER 12, 2005, ODI RECEIVED A DEFECT PETITION (DP05-008) REQUESTING THE INVESTIGATION OF TIMING CHAIN FAILURES THAT COULD CAUSE STALLING IN SATURN VEHICLES EQUIPPED WITH THE 2.2L (L61) ENGINE. ODI OPENED PE06-006 ON JANUARY 24, 2006, WITH 24 VEHICLE OWNER COMPLAINTS THAT ALLEGED A BROKEN TIMING CHAIN CAUSED THE VEHICLE TO STOP OPERATING.ON APRIL 12, 2006, ODI RECEIVED INFORMATION FROM GENERAL MOTORS (GM) CONCERNING TIMING CHAIN FAILURES IN APPROXIMATELY 412,000 MODEL YEAR (MY) 2000 THROUGH 2003 SATURN L-SERIES AND ION VEHICLES WITH 2.2L ENGINES. GM'S RESPONSE INCLUDED 1,020 OWNER COMPLAINTS AND FIELD REPORTS CONCERNING TIMING CHAIN FAILURE, INCLUDING 228 THAT ALLEGED THE FAILURE CAUSED THE VEHICLE TO STALL WHILE DRIVING.GM ALSO PROVIDED WARRANTY CLAIM DATA THAT SHOWED 1,902 SUBJECT VEHICLES RECEIVING TIMING CHAIN REPAIRS, INCLUDING 261 WHICH INDICATED THAT A STALL WHILE DRIVING RESULTED FROM THE FAILURE.THE GM COMPLAINTS, FIELD REPORTS AND WARRANTY CLAIMS THAT DID NOT CONTAIN SUFFICIENT INFORMATION TO DETERMINE THAT A STALL WHILE DRIVING OCCURRED WERE PROVIDED IN THE CATEGORY OTHER.GM STATED THAT THE MAJORITY OF THESE INCIDENTS PROBABLY OCCURRED WHILE THE VEHICLES WERE PARKED SINCE THE TIMING CHAIN IS MORE LIKELY TO BREAK DURING HIGH CHAIN LOAD SITUATIONS, SUCH AS ENGINE STARTUP.GM'S DATA SHOWED ELEVATED FAILURE RATES IN APPROXIMATELY 20,500 MY 2001 L-SERIES VEHICLES PRODUCED DURING A FOUR MONTH PERIOD FROM NOVEMBER 2000 THROUGH FEBRUARY 2001.OVER ONE-THIRD OF GM'S TOTAL COMPLAINTS AND FIELD REPORTS (34.3%) AND WARRANTY CLAIMS (38.2%) INVOLVED L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, WHICH ARE ONLY ABOUT 5% OF SUBJECT VEHICLE PRODUCTION.THE TIMING CHAIN FAILURE RATE IN THE VEHICLES BUILT DURING THIS RANGE IS OVER 10 TIMES GREATER THAN THE REMAINING SUBJECT VEHICLE POPULATION. FOR THE MY 2001 L-SERIES VEHICLES BUILT DURING THE 4-MONTH PERIOD, THE 36-MONTH FAILURE RATE FOR REPAIRS INVOLVING STALL WHILE DRIVING IS SLIGHTLY UNDER ONE PERCENT.HOWEVER, IF THE INCIDENTS CODED AS OTHER ARE ADDED, THE 36-MONTH FAILURE RATE RISES TO NEARLY FIVE PERCENT FOR THOSE VEHICLES.ODI AND GM ARE CONTINUING TO ASSESS THE NUMBER OF COMPLAINTS AND WARRANTY CLAIMS CODED BY GM AS OTHER THAT INVOLVE INCIDENTS OF STALL WHILE DRIVING.GM'S STATISTICAL MODELING OF THE FAILURE DATA INITIALLY CONCLUDED THAT THE FAILURE RATES WERE DECLINING WITH AGE AND MILEAGE FOR ANY SET OF WARRANTY DATA ANALYZED (E.G., STALL WHILE DRIVING, OTHER OR COMBINED).HOWEVER, SUBSEQUENT ANALYSIS SHOWED THAT THE FAILURE RATES ARE INCREASING. BASED ON THE HIGH COMPLAINT AND WARRANTY RATES FOR TIMING CHAIN FAILURE IN THE 4-MONTH PRODUCTION PERIOD FOR THE MY 2001 L-SERIES VEHICLES, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE FREQUENCY OF STALL INCIDENTS DUE TO TIMING CHAIN FAILURES IN THOSE VEHICLES (EA06-009).
DP05008 · Timing Chain Failure
Opened Dec 20, 2005 · Closed Feb 6, 2006
Status: closed (inferred from source dates) · Engine And Engine Cooling
ANALYSIS UNDERTAKEN IN RESPONSE TO THE PETITION IDENTIFIED 26 COMPLAINTS ALLEGING TIMING CHAIN FAILURES IN MY 2000-2003 SATURN L-SERIES VEHICLE EQUIPPED WITH THE 2.2L L4 ENGINE.MOST COMPLAINTS OF TIMING CHAIN FAILURE REPORTEDLY RESULTED IN A SUDDEN LOSS OF ENGINE POWER AND STALLING.ODI ALSO NOTED THAT CERTAIN MY 2002-2003 SATURN VUE AND MY 2003 SATURN ION MODEL VEHICLES WITH THE 2.2L ENGINE VEHICLESCOVERED BY A TECHNICAL SERVICE BULLETIN (03-06-01-017) THAT ADDRESSED TIMING CHAIN DESIGN AND SERVICE PROCEDURE CHANGES, EXHIBITED NO COMPLAINTS OF TIMING CHAIN FAILURE.ODI WILL GRANT THE PETITION AND OPEN A PRELIMINARY EVALUATION TO ASSESS THE FREQUENCY, TREND, SCOPE AND SAFETY CONSEQUENCES ASSOCIATED WITH THE ALLEGED DEFECT IN THE SUBJECT VEHICLES.REFER TO PE06-006.
EA04035 · Front Turn Signal/drl Failure
Opened Dec 22, 2004 · Closed Oct 20, 2005
Status: closed (inferred from source dates) · Exterior Lighting:turn Signal
THE COMBINATION FRONT TURN SIGNAL/DRL IN MY 2003 SATURN ION COUPES EXPERIENCED SIGNIFICANT EARLY-LIFE FAILURES DUE TO VARIOUS BULB QUALITY ISSUES DUE TO INADEQUATE DESIGN AND MANUFACTURE.THIS PROBLEM TREND APPEARS TO HAVE DISAPPEARED AFTER THE FALL OF 2003.THE CHANGE OF LEAD WIRE MATERIAL NEAR THE START OF MY 2004 VEHICLE PRODUCTION APPEARS TO HAVE REDUCED THE FAILURE RATE FOR MY 2004 SATURN ION COUPES.ALTHOUGH OPERATING TEMPERATURES IN THE SUBJECT VEHICLES' LAMP ASSEMBLIES ARE BELOW THE SOCKET MATERIAL MAXIMUM TEMPERATURE SPECIFICATION, THEY ARE ONLY SLIGHTLY BELOW THE SPECIFICATION.IN DECEMBER 2004, GM REDUCED THE VOLTAGE TO THE LAMP ASSEMBLY IN ORDER TO REDUCE THE TEMPERATURE IN THE ASSEMBLY OF THE SUBJECT VEHICLES.WARRANTY CLAIMS ON THE SUBJECT VEHICLES DO NOT INDICATE AN INCREASING TREND OVER TIME.WARRANTY CLAIM RATE OF SUBJECT VEHICLES (EXCLUDING EARLY MY 2003 CLAIMS) IS NOT SIGNIFICANTLY HIGHER THAN OTHER GM VEHICLES THAT USE COMBINATION TURN SIGNAL/DRLS.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED SUMMARY REPORT.
PE04061 · Front Turn Signal/drl Failure
Opened Aug 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Exterior Lighting:turn Signal
ON NOVEMBER 16, 2004, GM NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL OF 178,798 MODEL YEAR (MY) 2003 AND 2004 SATURN ION SEDAN VEHICLES FOR INOPERATIVE FRONT TURN SIGNAL/DRL BULBS.GM STATED THAT TEMPERATURES IN THE LAMP ASSEMBLY EXCEED THE MATERIAL SPECIFICATION FOR THE BULB SOCKETS AND BULB BASE SLEEVES, WHICH CAUSE DEFORMATION.THE DEFORMED SOCKETS CAN CAUSE LOSS OF BULB AND SOCKET CONTACT.THE DEFORMED SLEEVES CAN CAUSE STRESS CRACKS TO FORM ON THE BULB THAT CAN LEAD TO PREMATURE BULB FAILURE.THE RECALL REMEDY IS TO REPLACE THE FRONT TURN SIGNAL/DRL BULBS AND INSPECT FOR VOLTAGE-REDUCING JUMPER (WHICH REDUCES TEMPERATURE IN LAMP ASSEMBLY) AND ADD IF NOT PRESENT.SEE NHTSA RECALL NO. 04V547 FOR DETAILS.THE BULBS FOR THE TURN SIGNAL/DRL IN THE SATURN ION SEDAN AND ION COUPE ARE IDENTICAL IN DESIGN AND MADE BY THE SAME SUPPLIER.BUT THE TURN SIGNAL/DRL SOCKETS, WIRING AND HOUSING ARE DIFFERENT IN DESIGN FOR THE SEDAN AND COUPE, AND WERE MADE BY DIFFERENT SUPPLIERS.GM'S DATA SHOWS A LOWER OPERATING TEMPERATURE FOR THE COUPE'S LAMP ASSEMBLY THAT DOES NOT EXCEED THE MATERIAL SPECIFICATION FOR THE BULB SOCKET AND THE BULB BASE SLEEVE.COMPLAINT AND WARRANTY RATE IS ALSO LOWER FOR THE COUPE.HOWEVER, GM'S WARRANTY DATA SHOWS A CONTINUING TREND FOR THE COUPE.THIS PRELIMINARY EVALUATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-035) FOR FURTHER INVESTIGATION OF THE MY 2003 AND 2004 SATURN ION COUPE VEHICLES.