IllustrationTHE PASSENGER AIRBAG HAS BEEN OFF FOR ABOUT 30 DAYS NOW AND I AM AFRAID IF I GET INTO AN ACCIDENT IT WILL BE FATAL. THIS IS DANGEROUS - CAN SOMEONE FROM GM ADDRESS THIS ISSUE. *TR
2009 Saturn Aura
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2009 Saturn Aura do not stand out strongly from the model-year median of 197.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Aura years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
200–25K
2925–50K
5050–75K
6675–100K
109100–150K
57150K+
331 reports with mileage · 59 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Steering. Review the 210 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 65 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 59 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
12 crash reports2 fire reports9 injury reports
What owners actually said
390 reportsTL* THE CONTACT OWNS A 2009 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING SEIZED AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MAD…
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TL* THE CONTACT OWNS A 2009 SATURN ION. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE POWER STEERING SEIZED AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 63,000.
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED WHILE DRIVING 30 MPH THE POWER STEERING BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THE POWER STEERING ASSIST AS THE CAUSE OF FAILURE AND REPLACED THE STEERING COLUMN. THERE WAS A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 14V1530…
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TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED WHILE DRIVING 30 MPH THE POWER STEERING BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THE POWER STEERING ASSIST AS THE CAUSE OF FAILURE AND REPLACED THE STEERING COLUMN. THERE WAS A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 14V153000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,716.
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE POWER STEERING FAILED AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT WHEN ATTEMPTING TO ACCELERATE FROM A STOP AND MAKING A RIGHT TURN, THE STEERING WHEEL HARDEN AND BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A DEALER WHERE…
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TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT THE POWER STEERING FAILED AS THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT WHEN ATTEMPTING TO ACCELERATE FROM A STOP AND MAKING A RIGHT TURN, THE STEERING WHEEL HARDEN AND BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE REPAIRS WERE UNKNOWN. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING WOULD INTERMITTENTLY FAIL WITHOUT WARNING. THE VEHICLE WOULD BECAME INCREASINGLY DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHI…
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TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING WOULD INTERMITTENTLY FAIL WITHOUT WARNING. THE VEHICLE WOULD BECAME INCREASINGLY DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 95,000.
MY VIN DOES NOT SHOW UP UNDER ANY RECALL EVEN THOUGH MY YEAR AND MODEL SHOWS IT SHOULD COME UP. THERE HAVE BEEN THREE DIFFERENT OCCASIONS WHERE THE STEERING HAS GONE OUT. ON TWO OCCASIONS, EVEN AFTER TURNING THE CAR OFF AND BACK ON IT WOULD STILL BE OUT. IT WAS OUT FOR 3 DAYS ONE TIME. WHEN I HEARD ABOUT THE RECALL, MY HUSBAND A…
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MY VIN DOES NOT SHOW UP UNDER ANY RECALL EVEN THOUGH MY YEAR AND MODEL SHOWS IT SHOULD COME UP. THERE HAVE BEEN THREE DIFFERENT OCCASIONS WHERE THE STEERING HAS GONE OUT. ON TWO OCCASIONS, EVEN AFTER TURNING THE CAR OFF AND BACK ON IT WOULD STILL BE OUT. IT WAS OUT FOR 3 DAYS ONE TIME. WHEN I HEARD ABOUT THE RECALL, MY HUSBAND AND I WERE EXCITED BECAUSE WE THOUGHT IT WOULD FINALLY BE ABLE TO BE FIXED BUT GM STATES MY CAR ISN'T LISTED. I DON'T UNDERSTAND. WHAT AM I SUPPOSED TO DO? *TR
MY FAMILY HAS EXPERIENCED SUDDEN LOSS OF POWER 4 TIMES IN THE PAST 2 MONTHS ON MY 2009 SATURN AURA DURING DIFFERENT DRIVING CONDITIONS. THE VEHICLE IS IDENTIFIED AS HAVING RECALL AND VEHICLE MATCHES SUDDEN LOSS OF POWER WITHOUT WARNING. TURNING VEHICLE OFF AND RESTARTING DOES RESET STEERING EVENTUALLY, BUT THERE IS NO WARNING WH…
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MY FAMILY HAS EXPERIENCED SUDDEN LOSS OF POWER 4 TIMES IN THE PAST 2 MONTHS ON MY 2009 SATURN AURA DURING DIFFERENT DRIVING CONDITIONS. THE VEHICLE IS IDENTIFIED AS HAVING RECALL AND VEHICLE MATCHES SUDDEN LOSS OF POWER WITHOUT WARNING. TURNING VEHICLE OFF AND RESTARTING DOES RESET STEERING EVENTUALLY, BUT THERE IS NO WARNING WHEN IT WILL OCCUR NEXT. I HAVE CONTACTED GM 4 TIMES AND THEY CONTINUE TO DELAY RESPONSE, INDICATING THAT THEY CANNOT UPLOAD THE VIN INFORMATION TO DETERMINE IF MY VEHICLE IS PART OF RECALL OF MAY 6, 2014? GM REFUSES TO FIX PROBLEM AND CONTINUES TO DELAY ANY ANSWERS FOR OVER 1 MONTH. I HAVE BEEN PROVIDED FALSE INFORMATION 3 TIMES FROM GM EXECUTIVE OFFICE ( CUSTOMER SERVICE) AND MY FAMILY CONTINUES TO BE FORCED TO DRIVE A VEHICLE THAT IS DEFECTIVE AND DANGEROUS. ALL I ASK GM IS TO DO THE RIGHT THING AND FIX MY VEHICLE BEFORE SOMETHING TERRIBLE HAPPENS. I HAVE WRITTEN NOTES OF MY SPECIFIC PROBLEMS AND FAILURE TO ACT BY GM. *TR
ON 4/27/14, VEHICLE LOST POWER STEERING AND POWER BRAKES WHEN DRIVING VEHICLE IN PARKING SPACE AT 10MPH. DRIVER APPLIED TWO FEET TO BRAKES AND VEHICLE WOULD NOT STOP. STEERING TOO DIFFICULT TO TURN. EMERGENCY BRAKE APPLIED AS VEHICLE EXTREMELY DIFFICULT TO STEER OR APPLY BRAKES TO STOP VEHICLE. NARROWLY MISSED BEING HIT BY ANOT…
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ON 4/27/14, VEHICLE LOST POWER STEERING AND POWER BRAKES WHEN DRIVING VEHICLE IN PARKING SPACE AT 10MPH. DRIVER APPLIED TWO FEET TO BRAKES AND VEHICLE WOULD NOT STOP. STEERING TOO DIFFICULT TO TURN. EMERGENCY BRAKE APPLIED AS VEHICLE EXTREMELY DIFFICULT TO STEER OR APPLY BRAKES TO STOP VEHICLE. NARROWLY MISSED BEING HIT BY ANOTHER VEHICLE. *JS
MULTIPLE AND FREQUENT TOTAL LOSS OF POWER STEERING WHILE DRIVING. NO ONE HAS BEEN HURT. SEEN THERE IS A RECALL ON THIS SAME ISSUE, CALLED THE DEALERSHIP AND GAVE THEM THE VIN, THEY RESPONDED WITH THE CAR HAS NO RECALL. I CALLED GM AT (800)-533-6000 AND WAS TOLD THE SAME. I FIND THIS TO BE IRONIC THAT CARS MADE THE SAME YEAR AS…
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MULTIPLE AND FREQUENT TOTAL LOSS OF POWER STEERING WHILE DRIVING. NO ONE HAS BEEN HURT. SEEN THERE IS A RECALL ON THIS SAME ISSUE, CALLED THE DEALERSHIP AND GAVE THEM THE VIN, THEY RESPONDED WITH THE CAR HAS NO RECALL. I CALLED GM AT (800)-533-6000 AND WAS TOLD THE SAME. I FIND THIS TO BE IRONIC THAT CARS MADE THE SAME YEAR AS MINE HAVE A RECALL FOR THE SAME PROBLEM I'M EXPERIENCING BUT MINE VIN DOES NOT FALL WITHIN THE MAGIC NUMBERS OF THE RECALL. ANY HELP WOULD BE GREATLY APPRECIATED. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
ON THE STEERING COLUMN DISPLAY THE FOLLOWING MESSAGE WAS DISPLAYED "POWER STEERING". THIS MESSAGE WAS INTERMITTENT AND WENT OFF BEFORE THE CAR WAS BROUGHT TO THE DEALERSHIP FOR SERVICE. ON ANOTHER OCCASION IN 2014 THE POWER STEERING STOPPED WORKING MAKING IT HARD TO DRIVE THE CAR. ONCE THE CAR WAS RESTARTED THE STEERING WENT BAC…
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ON THE STEERING COLUMN DISPLAY THE FOLLOWING MESSAGE WAS DISPLAYED "POWER STEERING". THIS MESSAGE WAS INTERMITTENT AND WENT OFF BEFORE THE CAR WAS BROUGHT TO THE DEALERSHIP FOR SERVICE. ON ANOTHER OCCASION IN 2014 THE POWER STEERING STOPPED WORKING MAKING IT HARD TO DRIVE THE CAR. ONCE THE CAR WAS RESTARTED THE STEERING WENT BACK TO NORMAL AND THE MESSAGE WENT AWAY. *TR
Official recalls
414V252000 · Electrical System:wiring; Electronic Stability Control (esc); Exterior Lighting:brake Lights; Exterior Lighting:brake Lights:switch; Vehicle Speed Control:cruise Control
May 14, 2014
General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
Consequence & remedy
Consequence: Any of the above failure conditions increases the risk of a crash.
Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.
Additional source detail variants (5)
Electronic Stability Control (esc)
General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
Consequence: Any of the above failure conditions increases the risk of a crash.
Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.
Vehicle Speed Control:cruise Control
General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
Consequence: Any of the above failure conditions increases the risk of a crash.
Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.
Exterior Lighting:brake Lights:switch
General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
Consequence: Any of the above failure conditions increases the risk of a crash.
Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.
Exterior Lighting:brake Lights
General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
Consequence: Any of the above failure conditions increases the risk of a crash.
Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.
Electrical System:wiring
General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
Consequence: Any of the above failure conditions increases the risk of a crash.
Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.
14V153000 · Steering:electric Power Assist System
Mar 31, 2014
General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
Consequence & remedy
Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
12V460000 · Power Train:automatic Transmission:gear Position Indication (prndl)
Sep 18, 2012
General Motors (GM) is recalling certain model year 2007-2010 Saturn Aura and model year 2008-2010 Chevrolet Malibu and Pontiac G6 vehicles, equipped with a 4-speed automatic transmission. On these vehicles, the tabs on the transmission shift cable end may fracture and separate.
Consequence & remedy
Consequence: If the tabs were to fracture and separate, the shift lever and the actual position of the transmission gear may not match. The driver would be able to move the shifter to 'PARK' and remove the ignition key, but the transmission gear may not be in 'PARK.' The vehicle may not be able to be restarted and the vehicle could roll away after the driver has exited the vehicle, resulting in a possible crash without prior warning.
Remedy: GM will notify owners, and dealers will install a retainer over the cable end or replace the shift cable as necessary. This service will be performed free of charge. Notification to owners began on on November 9, 2012. Owners were instructed to not bring their vehicles for repair until January 2013. Owners may contact General Motors at 1-800-521-7300.
09V073000 · Power Train:automatic Transmission:lever And Linkage:column Shift
Mar 6, 2009
GENERAL MOTORS IS RECALLING 276,729 MY 2009 BUICK ENCLAVE, CHEVROLET COBALT, HHR, MALIBU, TRAVERSE, GMC ACADIA, PONTIAC G5, G6 AND SATURN AURA AND OUTLOOK PASSENGER VEHICLES. THESE VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLES SAFETY STANDARD 102, "TRANSMISSION SHIFT POSITION SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT", AND FMVSS 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION". ON SOME OF THESE VEHICLES, THE TRANSMISSION SHIFT CABLE ADJUSTMENT CLIP MAY NOT BE FULLY ENGAGED. IF THE CLIP IS NOT FULLY ENGAGED, THE SHIFT LEVER AND THE ACTUAL POSITION OF THE TRANSMISSION GEAR MAY NOT MATCH. WITH THIS CONDITION, THE DRIVE COULD MOVE THE SHIFTER TO "PARK" AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN "PARK".
Consequence & remedy
Consequence: THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSPECT AND ENSURE THAT THE SHIFT CABLE ADJUSTMENT CLIP IS FULLY ENGAGED. IN THE EVENT THAT THE CLIP DOES NOT ENGAGE, THE SHIFT CABLE WILL BE REPLACED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 24, 2009. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668 AND SATURN AT 1-800-972-8876 OR AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.