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2009 Saturn Aura

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2009 Saturn Aura do not stand out strongly from the model-year median of 197.5.

About this comparison →
390Owner complaints

Model-year median: 197.5

4Recall campaigns

View recall details →

1Investigations

View investigation details →

How this year compares

Owner complaints by model year

Other model years Selected year
607
2007432
2008390
20092
2010
Compare all Aura years →

Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

Steering
210Power Train
65Electrical System
59Electronic Stability Control (esc)
59Service Brakes
40
All reported categories
Vehicle Speed Control
29Exterior Lighting
26Air Bags
21Engine
17Unknown Or Other
12Fuel/propulsion System
8Seats
8Traction Control System
5Visibility
4Visibility/wiper
4Fuel System, Gasoline
3Latches/locks/linkages
3Seat Belts
3Wheels
3Structure
2Suspension
2Tires
1

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

331 reports with mileage · 59 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 210 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 65 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 59 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

12 crash reports2 fire reports9 injury reports

Steering complaints

210 reports
Clear category filter
122,000 miles · Jan 14, 2021
SteeringUnknown Or Other

I PULLED INTO A DRIVEWAY AND WHEN I CAME OUT THE POWER STEERING WASN'T WORKING AT ALL. I HAD NO WARNING ABOUT THIS, IT JUST HAPPENED. NOW IT IS HAPPENING EVERY DAY AND SEVERAL TIMES A DAY. THE STEERING WHEEL SHAKES WHILE I'M IDLING AND SHAKES AND PULLS WHEN DRIVING. I HAD NO PROBLEM OR ANY KIND OF WARNING THAT THIS WAS GOING TO …

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I PULLED INTO A DRIVEWAY AND WHEN I CAME OUT THE POWER STEERING WASN'T WORKING AT ALL. I HAD NO WARNING ABOUT THIS, IT JUST HAPPENED. NOW IT IS HAPPENING EVERY DAY AND SEVERAL TIMES A DAY. THE STEERING WHEEL SHAKES WHILE I'M IDLING AND SHAKES AND PULLS WHEN DRIVING. I HAD NO PROBLEM OR ANY KIND OF WARNING THAT THIS WAS GOING TO HAPPEN. I AM 58 YRS OLD AND MY MOTHER IS 85 YRS OLD AND WE SHARE THE CAR. I CAN BARELY STEER IT WHEN IT GOES OUT, THERE IS NO WAY MY MOM COULD TURN THE WHEEL.. IT FIRST HAPPENED WHEN I WAS PARKED, WHEN I CAME OUT AND STARTED THE CAR IT WAS NOT WORKING AT ALL. THE NEXT SEVERAL TIMES IT HAS GONE OUT IT'S USUALLY WHILE DRIVING AND AFTER HAVING TO MAKE SOME TIGHT TURNS OR U-TURNS. TODAY IT WENT COMPLETELY OUT WHILE I WAS DRIVING SLOWLY ON THE INTERSTATE.

NHTSA ODI #11387989

128,000 miles · Dec 8, 2020
Steering

POWER STEERING GOES OUT INTERMITANTLY AND WITHOUT WARNING. GREAT EFFORT REQUIRED TO MAINTAIN STEERING IN STRAIGHT LINE AND TURNING ALMOST IMPOSSIBLE. JUST MISSED HITTING ANOTHER VEHICLE WHILE TURNING TODAY BUT HAS HAPPENED A NUMBER OF TIMES IN THE LAST 3 MONTHS. THERE IS A SERVICE BULLETIN FROM GM TO REPAIR FOR FREE BUT IT EXPIR…

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POWER STEERING GOES OUT INTERMITANTLY AND WITHOUT WARNING. GREAT EFFORT REQUIRED TO MAINTAIN STEERING IN STRAIGHT LINE AND TURNING ALMOST IMPOSSIBLE. JUST MISSED HITTING ANOTHER VEHICLE WHILE TURNING TODAY BUT HAS HAPPENED A NUMBER OF TIMES IN THE LAST 3 MONTHS. THERE IS A SERVICE BULLETIN FROM GM TO REPAIR FOR FREE BUT IT EXPIRED LAST YEAR BUT THE VEHICLE AND OTHERS LIKE IT ARE STILL ON THE ROAD AFTER THIS "EXPIRATION" WITH AN UNSAFE DEFECT

NHTSA ODI #11378451

144,000 miles · Sep 10, 2020
Electrical SystemElectronic Stability Control (esc)Steering

POWER STEERING GTOES OUT WITHOUT WARNING , CAR WILL NOT ACCELERATE WHEN THIS HAPPENS MOSTLY AT HIGHWAY SPEEDS

NHTSA ODI #11354280

86,000 miles · Sep 10, 2020
Electronic Stability Control (esc)Service BrakesSteeringCrash

WHILE DRIVING STREARING JUST STOPS ALMOST GETTING INTO ACCIDENT AND ALSO BRAKES FAILED AND HAD TO REPALCE CALIPERS AND ROTORS WAS IN MOTION ON HIGHWAY

NHTSA ODI #11354147

152,000 miles · Jul 14, 2020
Steering

TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED THE STEERING CEASED. THE CONTACT PULLED OVER AND WAITED FOR SEVERAL MINUTES. AFTER WAITING FOR SEVERAL MINUTES, THE VEHICLE REGAINED POWER STEERING FUNCTIONALITY HOWEVER, THE FAILURE RECUR…

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TL* THE CONTACT OWNS A 2009 SATURN AURA. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED THE STEERING CEASED. THE CONTACT PULLED OVER AND WAITED FOR SEVERAL MINUTES. AFTER WAITING FOR SEVERAL MINUTES, THE VEHICLE REGAINED POWER STEERING FUNCTIONALITY HOWEVER, THE FAILURE RECURRED. SMICKLAS CHEVROLET (8900 NORTHWEST EXPY, OKLAHOMA CITY, OK 73162, (405) 943-5721) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. AN APPOINTMENT WAS SCHEDULE TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 152,000.

NHTSA ODI #11339385

Mileage unknown · Mar 11, 2020
Steering

SUDDENLY WITHOUT WARNING THE POWER STEERING GOES OUT WHILE DRIVING. ON NHTSA.GOV IT SAYS IT WAS RECALLED FOR THIS REASON, BUT WHEN I CALLED SATURN AND GAVE THEM MY VIN # THEY TOLD ME IT WAS NOT RECALLED.

NHTSA ODI #11317507

111,000 miles · Mar 1, 2020
Steering

POWER STEERING LIGHT COMES ON AND THE STEERING GETS STIFF WHILE DRIVING ON A CITY STREET PULLED OVER AND TURNED THE CAR OFF AND TURNED IT BACK ON AND IT WAS OK AGAIN. BUT NOW I'M SCARED TO DRIVE THE CAR.

NHTSA ODI #11315354

144,000 miles · Feb 27, 2020
Steering

THE POWER STEERING STOPS WORKING WHILE DRIVING.

NHTSA ODI #11311959

104 miles · Feb 19, 2020
Electrical SystemElectronic Stability Control (esc)Steering

ANTI THEFT LIGHT IS ON, DISABLING MY CAR. WHEN THE ANTI THEFT LIGHT COMES ON ALL OTHER DASH LIGHTS FLICKER AND MY NEEDLES GO UP AND DOWN. MY MESSAGE BOARD STATES ALL PWOER STEERING, SERVICE ESC, AND LOW TIRE AIR MESSAGES. I HAVE REPLACED MY INTERMEDIATE SHAFT, STEERING COLUMN, AND MY BCM & NOTHING IS WORKING. IVE TAKEN MY CAR TO…

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ANTI THEFT LIGHT IS ON, DISABLING MY CAR. WHEN THE ANTI THEFT LIGHT COMES ON ALL OTHER DASH LIGHTS FLICKER AND MY NEEDLES GO UP AND DOWN. MY MESSAGE BOARD STATES ALL PWOER STEERING, SERVICE ESC, AND LOW TIRE AIR MESSAGES. I HAVE REPLACED MY INTERMEDIATE SHAFT, STEERING COLUMN, AND MY BCM & NOTHING IS WORKING. IVE TAKEN MY CAR TO THE CHEV DEALERSHIP FOR ALL SERVICES AND THEY DO NOT WANT TO WORK ON IT ANYMORE BECAUSE THEY CANNOT DETERMINE THE ISSUE. SINGLE MOM STUCK WITHOUT A CAR NOW, BC GM WILL NOT RECALL THIS CAR FOR THIS ISSUE

NHTSA ODI #11310030

123,350 miles · Feb 16, 2020
Exterior LightingSteeringVehicle Speed Control

WHILE DRIVING ON CITY STREETS AND HIGHWAYS THE SPEED CONTROL WILL RELEASE AFTER BEING SET OR WON'T SET AT ALL, THE THIRD BRAKE LIGHT WORKS INTERMITTENTLY, AND THE STEERING GOT JERKY WHILE TURNING CORNERS.

NHTSA ODI #11309555

Official recalls

4

14V252000 · Electrical System:wiring; Electronic Stability Control (esc); Exterior Lighting:brake Lights; Exterior Lighting:brake Lights:switch; Vehicle Speed Control:cruise Control

May 14, 2014

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence & remedy

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Additional source detail variants (5)

Electronic Stability Control (esc)

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Vehicle Speed Control:cruise Control

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Exterior Lighting:brake Lights:switch

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Exterior Lighting:brake Lights

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Electrical System:wiring

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

14V153000 · Steering:electric Power Assist System

Mar 31, 2014

General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.

Consequence & remedy

Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.

12V460000 · Power Train:automatic Transmission:gear Position Indication (prndl)

Sep 18, 2012

General Motors (GM) is recalling certain model year 2007-2010 Saturn Aura and model year 2008-2010 Chevrolet Malibu and Pontiac G6 vehicles, equipped with a 4-speed automatic transmission. On these vehicles, the tabs on the transmission shift cable end may fracture and separate.

Consequence & remedy

Consequence: If the tabs were to fracture and separate, the shift lever and the actual position of the transmission gear may not match. The driver would be able to move the shifter to 'PARK' and remove the ignition key, but the transmission gear may not be in 'PARK.' The vehicle may not be able to be restarted and the vehicle could roll away after the driver has exited the vehicle, resulting in a possible crash without prior warning.

Remedy: GM will notify owners, and dealers will install a retainer over the cable end or replace the shift cable as necessary. This service will be performed free of charge. Notification to owners began on on November 9, 2012. Owners were instructed to not bring their vehicles for repair until January 2013. Owners may contact General Motors at 1-800-521-7300.

09V073000 · Power Train:automatic Transmission:lever And Linkage:column Shift

Mar 6, 2009

GENERAL MOTORS IS RECALLING 276,729 MY 2009 BUICK ENCLAVE, CHEVROLET COBALT, HHR, MALIBU, TRAVERSE, GMC ACADIA, PONTIAC G5, G6 AND SATURN AURA AND OUTLOOK PASSENGER VEHICLES. THESE VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLES SAFETY STANDARD 102, "TRANSMISSION SHIFT POSITION SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT", AND FMVSS 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION". ON SOME OF THESE VEHICLES, THE TRANSMISSION SHIFT CABLE ADJUSTMENT CLIP MAY NOT BE FULLY ENGAGED. IF THE CLIP IS NOT FULLY ENGAGED, THE SHIFT LEVER AND THE ACTUAL POSITION OF THE TRANSMISSION GEAR MAY NOT MATCH. WITH THIS CONDITION, THE DRIVE COULD MOVE THE SHIFTER TO "PARK" AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN "PARK".

Consequence & remedy

Consequence: THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.

Remedy: DEALERS WILL INSPECT AND ENSURE THAT THE SHIFT CABLE ADJUSTMENT CLIP IS FULLY ENGAGED. IN THE EVENT THAT THE CLIP DOES NOT ENGAGE, THE SHIFT CABLE WILL BE REPLACED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 24, 2009. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668 AND SATURN AT 1-800-972-8876 OR AT WWW.GMOWNERCENTER.COM.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

AQ10001 · Fleet Vehicle Recall Completion Audit

Opened Nov 18, 2010 · Closed Dec 28, 2015

Status: closed (inferred from source dates) · Unknown Or Other

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.