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2009 Saturn Aura

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2009 Saturn Aura do not stand out strongly from the model-year median of 197.5.

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When problems were reported

Mileage at the reported incident

331 reports with mileage · 59 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 210 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 65 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 59 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

12 crash reports2 fire reports9 injury reports

Steering complaints

210 reports
Clear category filter
119,000 miles · Mar 4, 2024
Steering

The contact owns a 2009 Saturn Aura. The contact stated while driving 40 MPH and attempting to make a turn, the steering seized. The power steering warning light was illuminated. The message "Service ESC" was displayed. The contact was able to veer to the side of the road. The contact turned off and restarted the vehicle, and th…

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The contact owns a 2009 Saturn Aura. The contact stated while driving 40 MPH and attempting to make a turn, the steering seized. The power steering warning light was illuminated. The message "Service ESC" was displayed. The contact was able to veer to the side of the road. The contact turned off and restarted the vehicle, and the power steering became functional; however, the failure recurred while driving back to the residence. The dealer was notified of the failure and informed the contact that the next available appointment was in 3 weeks. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 14V153000 (Steering); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 119,000.

NHTSA ODI #11575329

175,168 miles · Feb 12, 2024
Steering

The contact owns a 2009 Saturn Aura. The contact stated driving 55 MPH, the vehicle lost power steering functionality. The power steering warning light was illuminated. The contact veered to the side of the road. The contact turned off and restarted the vehicle; however, the failure persisted. The contact turned off and inspecte…

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The contact owns a 2009 Saturn Aura. The contact stated driving 55 MPH, the vehicle lost power steering functionality. The power steering warning light was illuminated. The contact veered to the side of the road. The contact turned off and restarted the vehicle; however, the failure persisted. The contact turned off and inspected the vehicle and noticed that the power steering was electric. The contact's brother turned off, restarted the vehicle, and shook the steering wheel several times until the steering wheel became operable. The contact was able to drive the vehicle to the residence at slow speeds. The vehicle was taken to an independent mechanic, where it was diagnosed. The mechanic determined that the electric power steering assist system had failed, and the failure was related to NHTSA Campaign Number: 14V153000 (Steering). The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 175,168.

NHTSA ODI #11571488

85,000 miles · Jan 30, 2024
Steering

The contact owns a 2009 Saturn Aura. The contact stated that while driving at various speeds, the electronic power steering failed, causing the steering wheel to become difficult to turn in either direction. After immediately turning the vehicle off and restarting, the power steering failure was corrected and operated as designe…

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The contact owns a 2009 Saturn Aura. The contact stated that while driving at various speeds, the electronic power steering failed, causing the steering wheel to become difficult to turn in either direction. After immediately turning the vehicle off and restarting, the power steering failure was corrected and operated as designed. The contact stated that the failure was intermittent. The vehicle was taken the local mechanic who was unable to determine the cause of the failure. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 85,000.

NHTSA ODI #11568840

171,000 miles · May 11, 2023
Steering

The contact owns a 2009 Saturn Aura. The contact stated while driving 50 MPH, the steering wheel became firm with a message stating that the steering fluid level was low. The vehicle was not diagnosed nor repaired. The dealer was not contacted. The manufacturer was not contacted. The failure mileage was 171,000.

NHTSA ODI #11521606

126,000 miles · Mar 22, 2023
Power TrainSteering

The contact owns a 2009 Saturn Aura. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. Additionally, while driving 50-55 MPH, the transmission jolted. The check engine warning light was illuminated. The contact related the failure to NHTSA Campaign Numbers: 14…

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The contact owns a 2009 Saturn Aura. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. Additionally, while driving 50-55 MPH, the transmission jolted. The check engine warning light was illuminated. The contact related the failure to NHTSA Campaign Numbers: 14V252000 (Electrical System, Exterior Lighting, Vehicle Speed Control, Electronic Stability Control), 14V153000 (Steering), 12V460000 (Power Train), and 09V073000 (Power Train). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000.

NHTSA ODI #11513242

Mileage unknown · Dec 28, 2022
Steering

Power steering keeps going off. Have to restart car to get it to work. Now it won’t work at all.

NHTSA ODI #11499210

Mileage unknown · Dec 23, 2022
Steering

Wife has repeatedly mentioned loss of power steering and for a petite woman each incident was quite scary for her. I drove it for two days before it happened to me. It was much worse than simply a car with no power steering, which I've owned before. It seemed like something was actively working to prevent the steering wheel from…

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Wife has repeatedly mentioned loss of power steering and for a petite woman each incident was quite scary for her. I drove it for two days before it happened to me. It was much worse than simply a car with no power steering, which I've owned before. It seemed like something was actively working to prevent the steering wheel from turning. The force required was at my own limits to steer adequately. The next time the car was started it was fine. However, it goes out while driving; about 40 MPH, in my case, as I was merging onto the highway. As others have mentioned, my VIN is not included in the recall for the torque angle steering sensor. I also must advocate for the recall to be widened. Obviously GM purposely narrowed the recall, knowing the later vehicles had parts that were not substantially different.

NHTSA ODI #11498624

230,000 miles · Jun 13, 2022
Electrical SystemExterior LightingSteering

The contact's partner owns a 2009 Saturn Aura. The contact's partner noticed that the brake lights randomly would illuminate. The contact stated that the failure occurred at various speeds and related the failure to NHTSA Campaign Number: 14V252000 (Electrical System, Exterior Lighting, Vehicle Speed Control, Electronic Stabilit…

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The contact's partner owns a 2009 Saturn Aura. The contact's partner noticed that the brake lights randomly would illuminate. The contact stated that the failure occurred at various speeds and related the failure to NHTSA Campaign Number: 14V252000 (Electrical System, Exterior Lighting, Vehicle Speed Control, Electronic Stability Control). Additionally, when the contact's partner was coming to stop while driving, the power steering failed. The contact related the failure to NHTSA Campaign Number: 14V153000 (Steering). The failure of the power steering occurred once. The failure of the brake lights was a recurring failure. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 230,000.

NHTSA ODI #11469051

133,149 miles · Feb 24, 2022
Steering

The contact owns a 2009 Saturn Aura. The contact stated that while her mother was turning into a gas station, the steering wheel lost power steering inadvertently. The steering warning light illuminated. The contact stated that upon turning off and restarting the vehicle, the steering wheel regained power steering. The contact's…

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The contact owns a 2009 Saturn Aura. The contact stated that while her mother was turning into a gas station, the steering wheel lost power steering inadvertently. The steering warning light illuminated. The contact stated that upon turning off and restarting the vehicle, the steering wheel regained power steering. The contact's mother attempted to purchase a power steering fluid but became aware that the vehicle power steering was electrical. The contact stated that the steering wheel was making abnormal whining sounds and was jerking while driving. The contact contacted an independent mechanic who informed her that the failure was related to an unknown steering recall. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 133,149.

NHTSA ODI #11453803

Mileage unknown · Feb 20, 2022
Steering

Steering occasionally gives out without warning. There is a recall for this make, model, and year of vehicle, but my VIN search says it is not included. This recall needs to be expanded to include a wider range of VIN numbers.

NHTSA ODI #11453137

Official recalls

4

14V252000 · Electrical System:wiring; Electronic Stability Control (esc); Exterior Lighting:brake Lights; Exterior Lighting:brake Lights:switch; Vehicle Speed Control:cruise Control

May 14, 2014

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence & remedy

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Additional source detail variants (5)

Electronic Stability Control (esc)

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Vehicle Speed Control:cruise Control

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Exterior Lighting:brake Lights:switch

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Exterior Lighting:brake Lights

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

Electrical System:wiring

General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.

Consequence: Any of the above failure conditions increases the risk of a crash.

Remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.

14V153000 · Steering:electric Power Assist System

Mar 31, 2014

General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.

Consequence & remedy

Consequence: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.

12V460000 · Power Train:automatic Transmission:gear Position Indication (prndl)

Sep 18, 2012

General Motors (GM) is recalling certain model year 2007-2010 Saturn Aura and model year 2008-2010 Chevrolet Malibu and Pontiac G6 vehicles, equipped with a 4-speed automatic transmission. On these vehicles, the tabs on the transmission shift cable end may fracture and separate.

Consequence & remedy

Consequence: If the tabs were to fracture and separate, the shift lever and the actual position of the transmission gear may not match. The driver would be able to move the shifter to 'PARK' and remove the ignition key, but the transmission gear may not be in 'PARK.' The vehicle may not be able to be restarted and the vehicle could roll away after the driver has exited the vehicle, resulting in a possible crash without prior warning.

Remedy: GM will notify owners, and dealers will install a retainer over the cable end or replace the shift cable as necessary. This service will be performed free of charge. Notification to owners began on on November 9, 2012. Owners were instructed to not bring their vehicles for repair until January 2013. Owners may contact General Motors at 1-800-521-7300.

09V073000 · Power Train:automatic Transmission:lever And Linkage:column Shift

Mar 6, 2009

GENERAL MOTORS IS RECALLING 276,729 MY 2009 BUICK ENCLAVE, CHEVROLET COBALT, HHR, MALIBU, TRAVERSE, GMC ACADIA, PONTIAC G5, G6 AND SATURN AURA AND OUTLOOK PASSENGER VEHICLES. THESE VEHICLES FAIL TO COMPLY WITH FEDERAL MOTOR VEHICLES SAFETY STANDARD 102, "TRANSMISSION SHIFT POSITION SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT", AND FMVSS 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION". ON SOME OF THESE VEHICLES, THE TRANSMISSION SHIFT CABLE ADJUSTMENT CLIP MAY NOT BE FULLY ENGAGED. IF THE CLIP IS NOT FULLY ENGAGED, THE SHIFT LEVER AND THE ACTUAL POSITION OF THE TRANSMISSION GEAR MAY NOT MATCH. WITH THIS CONDITION, THE DRIVE COULD MOVE THE SHIFTER TO "PARK" AND REMOVE THE IGNITION KEY, BUT THE TRANSMISSION GEAR MAY NOT BE IN "PARK".

Consequence & remedy

Consequence: THE DRIVER MAY NOT BE ABLE TO RESTART THE VEHICLE AND THE VEHICLE COULD ROLL AWAY AFTER THE DRIVER HAS EXITED THE VEHICLE, RESULTING IN A POSSIBLE CRASH WITHOUT PRIOR WARNING.

Remedy: DEALERS WILL INSPECT AND ENSURE THAT THE SHIFT CABLE ADJUSTMENT CLIP IS FULLY ENGAGED. IN THE EVENT THAT THE CLIP DOES NOT ENGAGE, THE SHIFT CABLE WILL BE REPLACED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 24, 2009. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668 AND SATURN AT 1-800-972-8876 OR AT WWW.GMOWNERCENTER.COM.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

AQ10001 · Fleet Vehicle Recall Completion Audit

Opened Nov 18, 2010 · Closed Dec 28, 2015

Status: closed (inferred from source dates) · Unknown Or Other

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.