Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 13 of 17 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Exterior Lighting. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports1 fire reports0 injury reports
What owners actually said
17 reports
100,000 miles · Oct 7, 2019
Electrical System
TL* THE CONTACT OWNS A 2009 SAAB 9-7X. THE CONTACT STATED THAT THE CONTROLS ON THE DRIVER'S SIDE DOOR PANEL DID NOT WORK, INCLUDING THE DOOR LOCK AND SEAT HEATER. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED CAPPALINO BUICK GMC AT 716-650-4471 (LOCATED AT 5411 TRANSIT RD, WILLIAMSVILLE, NY 14221) AND SCHEDULED …
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TL* THE CONTACT OWNS A 2009 SAAB 9-7X. THE CONTACT STATED THAT THE CONTROLS ON THE DRIVER'S SIDE DOOR PANEL DID NOT WORK, INCLUDING THE DOOR LOCK AND SEAT HEATER. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED CAPPALINO BUICK GMC AT 716-650-4471 (LOCATED AT 5411 TRANSIT RD, WILLIAMSVILLE, NY 14221) AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
NHTSA ODI #11266747
70,000 miles · Mar 19, 2018
Exterior Lighting
MY HEADLAMPS ARE NOT WORKING, MY FOG LIGHTS AND SIDE MARKERS WORK, BUT NOT HE HEADLAMPS.
NHTSA ODI #11080110
62,000 miles · Aug 7, 2017
Exterior Lighting
TL* THE CONTACT OWNS A 2009 SAAB 9-7X. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE HEADLAMPS WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
NHTSA ODI #11013420
100 miles · Jun 23, 2016
Exterior Lighting
TL* THE CONTACT OWNS A 2009 SAAB 9-7X. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE LOW AND HIGH BEAM HEAD LAMPS FAILED TO ILLUMINATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.
NHTSA ODI #10876063
Mileage unknown · Mar 30, 2016
Exterior Lighting
TL* THE CONTACT OWNS A 2009 SAAB 9-7X. WITHOUT WARNING, THE LOW BEAM HEADLAMPS RANDOMLY FAILED. THE CONTACT HAD TO APPLY THE HIGH BEAMS EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS INSPECTED BY A MECHANIC WHO MENTIONED THAT THE CONTACT NEEDED TO CHECK WITH THE MANUFACTURER CONCERNING NHTSA CAMPAIGN NUMBER: 02V322000 (EXTERIOR…
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TL* THE CONTACT OWNS A 2009 SAAB 9-7X. WITHOUT WARNING, THE LOW BEAM HEADLAMPS RANDOMLY FAILED. THE CONTACT HAD TO APPLY THE HIGH BEAMS EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS INSPECTED BY A MECHANIC WHO MENTIONED THAT THE CONTACT NEEDED TO CHECK WITH THE MANUFACTURER CONCERNING NHTSA CAMPAIGN NUMBER: 02V322000 (EXTERIOR LIGHTING). THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL AND WOULD NEED TO BE DIAGNOSED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #10852506
96,000 miles · Dec 18, 2015
Exterior Lighting
LOW BEAM HEADLIGHTS STOPPED WORKING WHILE VEHICLE WAS TRAVELING 70 MPH ON A HIGHWAY. STARTED WORKING AGAIN AFTER SWITCHING TO HIGH BEAM AND THEN BACK TO LOW BEAM
NHTSA ODI #10811065
Mileage unknown · Dec 14, 2015
Electrical System
DRIVER SIDE WINDOW AT FIRST IS SLOW TO GO DOWN AND EVEN MORE SLOWLY TO GO UP. BUT NOW THE DRIVER SIDE POWER WINDOW SWITCHES TO FUNCTION INTERMITTENTLY OR BECOME INOPERATIVE. CURRENTLY I DON'T EVEN USE THE POWER WINDOW BECAUSE I'M WORRIED THAT IT MAY NOT EVEN CLOSE OR WORK AT ALL. I FOUND A RECALL BUT SAAB CUSTOMER SERVICE SAY I…
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DRIVER SIDE WINDOW AT FIRST IS SLOW TO GO DOWN AND EVEN MORE SLOWLY TO GO UP. BUT NOW THE DRIVER SIDE POWER WINDOW SWITCHES TO FUNCTION INTERMITTENTLY OR BECOME INOPERATIVE. CURRENTLY I DON'T EVEN USE THE POWER WINDOW BECAUSE I'M WORRIED THAT IT MAY NOT EVEN CLOSE OR WORK AT ALL. I FOUND A RECALL BUT SAAB CUSTOMER SERVICE SAY IT'S ONLY FOR 05-08 SAAB 9-7. I BELIEVE BASE ON THE REPORTS THAT I'M HAVING THE SAME ISSUE AS RECALL NUMBER: 14V404000.
NHTSA ODI #10810102
Mileage unknown · Dec 14, 2015
Exterior Lighting
MY LOW BEAM HEAD LIGHT ON MY SAAB 9-7X TURNS OFF WHEN DRIVING 30MIN. THE ISSUE IS INTERMITTENT SOMETIMES I WOULD DRIVE IT FOR 1HR OR LONGER THEN IT TURNS OFF. BUT LATELY HEADLAMPS THAT DO NOT ILLUMINATE AFTER 30 MIN OF DRIVING. I'VE REPLACED THE LOW BEAM HEAD LIGHT AND ISSUE STILL EXIST. I HAVE AN IDENTICAL ISSUE BUT CALLED SAA…
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MY LOW BEAM HEAD LIGHT ON MY SAAB 9-7X TURNS OFF WHEN DRIVING 30MIN. THE ISSUE IS INTERMITTENT SOMETIMES I WOULD DRIVE IT FOR 1HR OR LONGER THEN IT TURNS OFF. BUT LATELY HEADLAMPS THAT DO NOT ILLUMINATE AFTER 30 MIN OF DRIVING. I'VE REPLACED THE LOW BEAM HEAD LIGHT AND ISSUE STILL EXIST. I HAVE AN IDENTICAL ISSUE BUT CALLED SAAB CUSTOMER SERVICE BUT RECALL 14V755000 IS ONLY FOR 05-08.
NHTSA ODI #10810091
80,000 miles · Nov 30, 2015
Exterior Lighting
AT FIRST MY HEAD LIGHTS WERE CUTTING OFF AT VARIOUS TIMES FOR VARIOUS AMOUNTS OF TIME, THIS HAPPENED FOR MORE THAN A YEAR AND I WOULD HAVE TO TURN ON MY BRIGHT LIGHTS WHILE DRIVING AT NIGHT, WAIT FOR THE HEAD LIGHT TO KICK BACK IN AND TURN OFF THE BRIGHT LIGHTS. FOR THE LAST 5 MONTHS I HAVE HAD NO HEAD LIGHTS AT ALL. I HAVE BRI…
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AT FIRST MY HEAD LIGHTS WERE CUTTING OFF AT VARIOUS TIMES FOR VARIOUS AMOUNTS OF TIME, THIS HAPPENED FOR MORE THAN A YEAR AND I WOULD HAVE TO TURN ON MY BRIGHT LIGHTS WHILE DRIVING AT NIGHT, WAIT FOR THE HEAD LIGHT TO KICK BACK IN AND TURN OFF THE BRIGHT LIGHTS. FOR THE LAST 5 MONTHS I HAVE HAD NO HEAD LIGHTS AT ALL. I HAVE BRIGHT LIGHTS, THE ORANGE RUNNING LIGHTS, INDICATOR LIGHTS AND FOG LIGHTS. I HAVE REPLACED THE HEAD LIGHT BULBS AND THEY WORKED FOR 2 MINUTES AND STOPPED WORKING AGAIN.
NHTSA ODI #10807403
62,000 miles · Sep 23, 2015
Exterior Lighting
TL* THE CONTACT OWNS A 2009 SAAB 9-7X. WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM HEAD LAMPS FAILED TO ILLUMINATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
NHTSA ODI #10773830
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
2009 Saab 9-7X Problems, Complaints & Recalls | Skip That Year