NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
29 reportsClear category filter101,250 miles · Jan 27, 2012
Suspension
WHILE BACKING OUT OF MY DRIVEWAY, I HEARD A LOUD NOISE THAT SOUNDED LIKE A SPRING. AFTER TAKING THE CAR TO THE DEALER, I WAS INFORMED THAT THE PASSENGER STRUT SPRING REQUIRED REPLACEMENT. SEVERAL HOURS LATER, I WAS INFORMED THAT THE PART WAS ONLY AVAILABLE FROM SAAB IN SWEDEN AND THE ETA WAS UNKNOWN DUE TO SAAB BANKRUPTCY STAT…
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WHILE BACKING OUT OF MY DRIVEWAY, I HEARD A LOUD NOISE THAT SOUNDED LIKE A SPRING. AFTER TAKING THE CAR TO THE DEALER, I WAS INFORMED THAT THE PASSENGER STRUT SPRING REQUIRED REPLACEMENT. SEVERAL HOURS LATER, I WAS INFORMED THAT THE PART WAS ONLY AVAILABLE FROM SAAB IN SWEDEN AND THE ETA WAS UNKNOWN DUE TO SAAB BANKRUPTCY STATUS. A DAY LATER THE DEALER WAS ABLE TO LOCATE A USED PART WITH A 30-DAY WARRANTY BUT I WAS RESPONSIBLE FOR ALL REPAIR COSTS. FORTUNATELY, NO DAMAGE WAS DONE TO MY TIRES, AS I HAD JUST REPLACED THE SET ONLY TWO WEEKS PRIOR. ALSO, I APPRECIATE THE DEALER TELLING ME OF THE RISK IN CONTINUING TO DRIVE THE CAR WITH THE BROKEN SPRING. THEY ALSO PROVIDED A LOANER CAR FOR THE PERIOD OF THE REPAIR. STILL, IF THIS IS A KNOWN DEFECT FOR THIS MODEL AND YEAR, THE REPAIR COST SHOULD HAVE BEEN COVERED AND/OR CONSUMERS SHOULD HAVE RECEIVED SOME TYPE OF NOTIFICATION OF THE POTENTIAL PROBLEM. *TR
NHTSA ODI #10445539
82,000 miles · Aug 2, 2011
Suspension
APPROXIMATELY 4 MONTHS AGO MY RIGHT FRONT COIL SPRING BROKE ON MY 2005 SAAB 9-3 AT AROUND 75,000 MILES. I WAS PULLING OUT OF MY GARAGE WHEN IT SNAPPED, BUT COULD NOT DETERMINE THE SOURCE OF THE SOUND AS NOTHING APPEARED BROKEN TO MY UNTRAINED EYE AND THE VEHICLE STILL OPERATED FINE. OVER THE NEXT COUPLE WEEKS I BROUGHT IT IN T…
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APPROXIMATELY 4 MONTHS AGO MY RIGHT FRONT COIL SPRING BROKE ON MY 2005 SAAB 9-3 AT AROUND 75,000 MILES. I WAS PULLING OUT OF MY GARAGE WHEN IT SNAPPED, BUT COULD NOT DETERMINE THE SOURCE OF THE SOUND AS NOTHING APPEARED BROKEN TO MY UNTRAINED EYE AND THE VEHICLE STILL OPERATED FINE. OVER THE NEXT COUPLE WEEKS I BROUGHT IT IN TO THE DEALERSHIP FOR FRONT END NOISE AND THE BROKEN SPRING WAS DISCOVERED. NOT A BIG DEAL AS THE REPAIR WAS COVERED UNDER A SERVICE BULLETIN AND NO DAMAGE OCCURRED TO THE VEHICLE. HOWEVER, A FEW DAYS AGO MY RIGHT REAR COIL SPRING SNAPPED AS I WAS TRAVELING DOWN THE HIGHWAY. THERE WAS NO APPARENT CHANGE IN HOW THE VEHICLE HANDLED, BUT AFTER MY EXPERIENCE WITH THE FRONT SPRING THE SOUND WAS FAMILIAR AND THEREFORE I HAD MY HUSBAND INSPECT IT. APPARENTLY, THERE IS NO SERVICE BULLETIN FOR THE REAR SPRINGS, JUST THE FRONT SPRINGS AND I'M WONDERING WHY BOTH FRONT AND REAR ARE NOT COVERED BY THIS SERVICE BULLETIN. *KB
NHTSA ODI #10416748
74,155 miles · May 4, 2011
Suspension
I HAVE A 2005 SAAB 9-3 THAT BECAME UNDRIVEABLE AFTER THE FRONT LEFT COILS/SPRINGS BROKE, PUNCTURING THE FRONT DRIVER'S SIDE TIRE. THE CAR WAS IN MOTION WHEN A POPPING SOUND WAS HEARD, FOLLOWED BY GRINDING AND A BURNING RUBBER SMELL. AT THAT POINT THE CAR WAS NOT ABLE TO BE DRIVEN. IT WAS TOWED TO A LOCAL REPAIR SHOP AND THEN TO …
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I HAVE A 2005 SAAB 9-3 THAT BECAME UNDRIVEABLE AFTER THE FRONT LEFT COILS/SPRINGS BROKE, PUNCTURING THE FRONT DRIVER'S SIDE TIRE. THE CAR WAS IN MOTION WHEN A POPPING SOUND WAS HEARD, FOLLOWED BY GRINDING AND A BURNING RUBBER SMELL. AT THAT POINT THE CAR WAS NOT ABLE TO BE DRIVEN. IT WAS TOWED TO A LOCAL REPAIR SHOP AND THEN TO A SAAB DEALERSHIP TO COMPLETE THE REPAIRS BECAUSE THERE IS A CAMPAIGN OUT FOR THIS ISSUE, BUT NOT A RECALL. THE SPRINGS/COILS WERE REPLACED FOR FREE BUT THE TIRE COST WAS PRORATED AND THE CAR REQUIRED AN ALIGNMENT AFTER THE REPAIRS WHICH WAS NOT COVERED IN THE COST. THIS CAR HAD BEEN IN THE DEALER SERVICE DEPARTMENT 2 WEEKS PRIOR TO THIS FAILURE AND THE COILS/SPRINGS WERE SPECIFICALLY CHECKED DUE TO THE CAMPAIGN. THE SERVICE DEPARTMENT DETERMINED THAT THE PARTS DID NOT SHOW ANY SIGN OF DAMAGE AND SO WERE NOT REPLACED. BOTH TOW TRUCK DRIVERS AND THE REPAIR SHOP OWNER COMMENTED THAT I WAS LUCKY THAT THIS DID NOT HAPPEN ON THE HIGHWAY, CONSIDERING HOW QUICKLY IT RENDERED THE CAR UNDRIVEABLE AND WHAT COULD HAVE HAPPENED HAD I BEEN GOING AT A FAST RATE OF SPEED, SURROUNDED BY OTHER CARS. I AM SHOCKED THAT THIS ISSUE IS NOT A RECALL AS IT IS A HUGE SAFETY RISK. *TR
NHTSA ODI #10398885
53,000 miles · Apr 5, 2011
Suspension
SINCE I BOUGHT MY CAR (NEW) IN JUNE '05 I HAVE COMPLAINED OF A "CRUNCHING NOISE" IN THE FRONT SUSPENSION EVERY TIME THE WEATHER TURNED COLD. I WAS TOLD THE PROBLEMS VARIED FROM BALL BEARINGS TO THE SWAY BAR, TO JUST DIRT BUILD UP. EACH TIME THE DEALER MADE SOME "REPAIR" TO GET ME OUT THE DOOR. THE PROBLEM CONTINUED. NOW, APR…
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SINCE I BOUGHT MY CAR (NEW) IN JUNE '05 I HAVE COMPLAINED OF A "CRUNCHING NOISE" IN THE FRONT SUSPENSION EVERY TIME THE WEATHER TURNED COLD. I WAS TOLD THE PROBLEMS VARIED FROM BALL BEARINGS TO THE SWAY BAR, TO JUST DIRT BUILD UP. EACH TIME THE DEALER MADE SOME "REPAIR" TO GET ME OUT THE DOOR. THE PROBLEM CONTINUED. NOW, APRIL '11 I HAVE A BROKEN SPRING IN THE FRONT PASSENGER SIDE. I HAVE BEEN TOLD THAT I HAVE TO PAY THE DEALER TO DIAGNOSE THE PROBLEM BEFORE THEY WILL CONSIDER FIXING IT UNDER ANY SPECIAL CIRCUMSTANCE FREE OF CHARGE. I HAVE SOURCED SOME PARTS FOR IT AND AM CONSIDERING HAVING IT FIXED BY MYSELF, RATHER THAN GO TO THE DEALER WHO BRUSHED ME OFF FOR 5 YEARS. THANKFULLY I WAS JUST PULLING OUT OF MY PARKING SPOT WHEN I HEARD THE GRINDING NOISE FROM THE FRONT PASSENGER SIDE AND I WAS NOT TRAVELING AT A HIGH RATE OF SPEED WHEN THIS HAPPENED. THE SPRING BROKE DOWNWARD AND WAS VERY NEAR THE TIRE. THERE COULD HAVE BEEN A SERIOUS TIRE BLOWOUT ON THE HIGHWAY HAD I NOT BEEN SO LUCKY. *TR
NHTSA ODI #10394268
Mileage unknown · Mar 20, 2011
Suspension
AS I WAS PULLING OUT OF MY GARAGE, I HEARD A LOUD POPPING SOUND. WHEN I GOT OUT OF THE CAR TO INSPECT WHAT HAPPENED, I NOTICED A BROKEN STRUT COIL ON THE PASSENGER SIDE. I AM REPORTING THIS BECAUSE WHEN I VISITED SEVERAL ONLINE FORUMS, IT SEAMS THAT THIS IS A COMMON PROBLEM FOR SAABS, AND IT COULD BE DANGEROUS IF IT OCCURS AT HI…
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AS I WAS PULLING OUT OF MY GARAGE, I HEARD A LOUD POPPING SOUND. WHEN I GOT OUT OF THE CAR TO INSPECT WHAT HAPPENED, I NOTICED A BROKEN STRUT COIL ON THE PASSENGER SIDE. I AM REPORTING THIS BECAUSE WHEN I VISITED SEVERAL ONLINE FORUMS, IT SEAMS THAT THIS IS A COMMON PROBLEM FOR SAABS, AND IT COULD BE DANGEROUS IF IT OCCURS AT HIGHWAY SPEEDS. THE CAR HAD TO BE TOWED TO A REPAIR SHOP AND IS CURRENTLY AWAITING REPAIR. THE DAMAGED PART IS AVAILABLE. AUTOMOBILE IS A 2005 SAAB 9-3 CONVERTIBLE ARC. *TR
NHTSA ODI #10392275
55,662 miles · Mar 6, 2011
Suspension
2005 SAAB 9-3 DRIVER'S SIDE FRONT STRUT SPRING JUST BROKE. NO WARNING, DROVE YESTERDAY AND CAR WAS FINE, WENT TO BACK OUT OF GARAGE AND A TERRIBLE GRINDING, SCRAPING NOISE OCCURRED. DISCOVERED THE SPRING BROKE AND RUBBING AGAINST TIRE. LUCKILY THIS DID NOT OCCUR WHILE DRIVING AT NORMAL SPEEDS. SEEMS LIKE IT COULD HAVE CAUSED T…
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2005 SAAB 9-3 DRIVER'S SIDE FRONT STRUT SPRING JUST BROKE. NO WARNING, DROVE YESTERDAY AND CAR WAS FINE, WENT TO BACK OUT OF GARAGE AND A TERRIBLE GRINDING, SCRAPING NOISE OCCURRED. DISCOVERED THE SPRING BROKE AND RUBBING AGAINST TIRE. LUCKILY THIS DID NOT OCCUR WHILE DRIVING AT NORMAL SPEEDS. SEEMS LIKE IT COULD HAVE CAUSED TIRE BLOW OUT AND POSSIBLY AN ACCIDENT. *TR
NHTSA ODI #10386600
64,000 miles · Jan 11, 2011
Suspension
TO WHOM THIS MAY BE CONCERNED: I JUST CALLED SAAB CORP AND MY LOCAL SAAB DEALER, AND THEY'RE ACTING LIKE IT'S NO BIG DEAL???? I THINK IT'S A VERY BIG DEAL AND ACCORDING TO MY PERSONAL NON-SAAB MECHANIC, THIS COULD HAVE BEEN A LIFE-THREATENING ORDEAL IF THE COIL-SPRING WOULD HAVE BROKE AT A HIGHER SPEEDS... IT'S JUST …
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TO WHOM THIS MAY BE CONCERNED: I JUST CALLED SAAB CORP AND MY LOCAL SAAB DEALER, AND THEY'RE ACTING LIKE IT'S NO BIG DEAL???? I THINK IT'S A VERY BIG DEAL AND ACCORDING TO MY PERSONAL NON-SAAB MECHANIC, THIS COULD HAVE BEEN A LIFE-THREATENING ORDEAL IF THE COIL-SPRING WOULD HAVE BROKE AT A HIGHER SPEEDS... IT'S JUST PLAIN WRONG THAT SAAB-CORP IS NOT MAKING A BIGGER DEAL ABOUT THIS ISSUE??? WHY??? ANY AND ALL INFO WILL BE APPRECIATED. ALSO I'M THINKING ABOUT REPORTING THIS TO MY OUR LOCAL CONGRESSMAN AND STATE SENATOR?? THANK YOU AND SAFE-DRIVING:: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10376237
756,464 miles · Jan 30, 2010
Suspension
2005 SAAB 93 - FRONT PASSENGER COIL BROKE AND DUG INTO TIRE. NO WARNING INDICATED SUCH AS STRANGE SOUNDS OR CAR HANDLING DIFFERENTLY. JUST SUDDENLY BROKE NEAR BOTTOM OF COIL AND THE BROKEN END OF THE COIL DUG INTO THE TIRE. THE TIRE HAS AN INDENTATION THE GOES COMPLETELY AROUND THE INSIDE. TIRE IS DAMAGED/DANGEROUS NOW AND NEEDS…
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2005 SAAB 93 - FRONT PASSENGER COIL BROKE AND DUG INTO TIRE. NO WARNING INDICATED SUCH AS STRANGE SOUNDS OR CAR HANDLING DIFFERENTLY. JUST SUDDENLY BROKE NEAR BOTTOM OF COIL AND THE BROKEN END OF THE COIL DUG INTO THE TIRE. THE TIRE HAS AN INDENTATION THE GOES COMPLETELY AROUND THE INSIDE. TIRE IS DAMAGED/DANGEROUS NOW AND NEEDS TO BE REPLACED ALSO. WAS DRIVING SLOWLY AT THE TIME SO NO PERSONAL INJURY. *TR
NHTSA ODI #10303283
49,700 miles · Jan 24, 2010
Suspension
THE PROBLEM APPARENTLY OCCURRED WHILE DRIVING DOWN THE FREEWAY. I HEARD A LOUD "CLUNK" THAT SOUNDED LIKE I HAD HIT SOMETHING BUT THERE WAS NOTHING IN THE ROAD. FOLLOWING THAT, EVERY TIME I WOULD DRIVE OVER AN IRREGULARITY IN THE ROAD I WOULD HEAR A "CLUNK" IN THE FRONT PASSENGER SIDE. I TOOK IT TO A LOCAL SHOP TO FIND OUT WHA…
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THE PROBLEM APPARENTLY OCCURRED WHILE DRIVING DOWN THE FREEWAY. I HEARD A LOUD "CLUNK" THAT SOUNDED LIKE I HAD HIT SOMETHING BUT THERE WAS NOTHING IN THE ROAD. FOLLOWING THAT, EVERY TIME I WOULD DRIVE OVER AN IRREGULARITY IN THE ROAD I WOULD HEAR A "CLUNK" IN THE FRONT PASSENGER SIDE. I TOOK IT TO A LOCAL SHOP TO FIND OUT WHAT WAS MAKING THE NOISE AND THEY DISCOVERED THE BROKEN RIGHT FRONT COIL SPRING. THE SHARP BROKEN END WAS VERY CLOSE TO ROTATING INTO THE SIDE OF THE TIRE WHICH WOULD HAVE BEEN CATASTROPHIC. I HAVE THE BROKEN PIECE OF THE SPRING. I HAVE ALSO LEARNED THAT THIS IS A DISTURBINGLY COMMON PROBLEM WITH THIS MODEL OF SAAB AS I RAN ACROSS A WEB SITE WITH MANY SAAB 9-3 OWNERS THAT HAVE EXPERIENCED THE SAME THING AT ROUGHLY THE SAME MILEAGE I HAVE WHICH IS 49700. MY FOUR YEAR, 50,000 MILE WARRANTY RECENTLY EXPIRED. I JUST FOUND OUT ABOUT THE BROKEN SPRING YESTERDAY AND HAVE NOT YET HAD IT REPAIRED. I INTEND TO CONTACT THE DEALER TOMORROW MORNING BUT I WANT YOUR ORGANIZATION TO BE AWARE OF THIS DANGEROUS DEFECT. *TR
NHTSA ODI #10302094
53,000 miles · Jan 5, 2010
Suspension
WITH A LITTLE OVER 50,000 MILES AN ODD NOISE STARTED IN THE FRONT SUSPENSION. A COUPLE OF MONTHS AFTER THIS CLUNKING NOISE BEGAN I MADE AN APPOINTMENT AT A SAAB DEALER AND IT WAS DIAGNOSED AS A BROKEN SPRING. I HAD BOTH SPRINGS REPLACED (THE RIGHT FRONT WAS BROKEN) AS A PRECAUTION, BECAUSE I HAVE LEARNED THAT THIS IS A COMMON PR…
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WITH A LITTLE OVER 50,000 MILES AN ODD NOISE STARTED IN THE FRONT SUSPENSION. A COUPLE OF MONTHS AFTER THIS CLUNKING NOISE BEGAN I MADE AN APPOINTMENT AT A SAAB DEALER AND IT WAS DIAGNOSED AS A BROKEN SPRING. I HAD BOTH SPRINGS REPLACED (THE RIGHT FRONT WAS BROKEN) AS A PRECAUTION, BECAUSE I HAVE LEARNED THAT THIS IS A COMMON PROBLEM FOR NEWER SAAB 9-3'S. ALTHOUGH I WAS ABLE TO DRIVE THE VEHICLE WITH THE BROKEN SPRING, A SPRING FAILURE OF THIS NATURE COULD CAUSE CATASTROPHIC FAILURE OF THE TIRE, HENCE THE SAFETY CONCERN. THE FREQUENCY OF BROKEN SPRINGS IN THIS MODEL OF CAR LEADS ME TO CONCLUDE THAT A RECALL IS IN ORDER. *TR
NHTSA ODI #10298331
NHTSA investigations
2EA08026 · Front Suspension Coil Spring Fracture
Opened Dec 22, 2008 · Closed Jun 4, 2010
Status: closed (inferred from source dates) · Suspension:front:springs:coil Springs
To date, ODI is aware of 142 non-duplicative complaints related to the alleged defect.In addition, ODI is aware of 2,626 subject vehicles with one or more warranty claims related to the alleged defect.In total, ODI is aware of 2,714 unique subject vehicles that have experienced one or more front suspension coil spring fractures.ODI is not aware of any crashes or injuries related to the alleged defect.The engineering design and testing data supplied by GM, along with the frequency of consumer complaints and warranty claims related to the alleged defect, tends to support the position that, in general, the coil springs that fractured on many subject vehicles did not achieve the expected service life.However, in regard to the subject vehicles, a front suspension coil spring fracture itself has little safety consequence, as evidenced by the minimal impact on vehicle ride and handling and by the number of drivers who were unaware of the failure condition for some time until alerted by service personnel.The ratio of tire punctures to coil spring fractures appears low and there are no reports of crashes, deaths or injuries related to the alleged defect. A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor this issue and will take further action if warranted by the circumstances.See the EA08-026 Engineering Analysis Closing Report for more details.
PE08051 · Front Suspension Coil Spring Fracture
Opened Aug 28, 2008 · Closed Dec 23, 2008
Status: closed (inferred from source dates) · Suspension:front:springs:coil Springs
ON AUGUST 28, 2008, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE08-051) TO INVESTIGATE ALLEGED FRONT SUSPENSION COIL SPRING FRACTURES IN CERTAIN MODEL YEAR (MY) 2003-2004 SAAB 9-3 VEHICLES SOLD OR REGISTERED IN SALT BELT STATES.(NOTE: FOR PURPOSES OF THIS INVESTIGATION, THE SALT BELT INCLUDES CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA AND WISCONSIN).SUBSEQUENT ANALYSIS OF DATA PROVIDED BY GENERAL MOTORS CORP. (GM) HAS LED THE AGENCY TO EXPAND THE SCOPE OF THIS INVESTIGATION TO INCLUDE ALL MY 2003-2006 SAAB 9-3 VEHICLES SOLD OR REGISTERED IN SALT BELT STATES. TO DATE, ODI IS AWARE OF 53 NON-DUPLICATIVE COMPLAINTS AND/OR FIELD REPORTS THAT ALLEGE COIL SPRING FRACTURE IN THE SUBJECT VEHICLES, INCLUDING 23 ALLEGING THE FRACTURED SPRING DAMAGED A TIRE, WITH 16 OF THOSE INVOLVING A TIRE PUNCTURE.ANALYSIS OF WARRANTY DATA PROVIDED BY GM IDENTIFIED 1,218 CLAIMS PAID TO REPAIR SUBJECT VEHICLES THAT EXPERIENCED THE ALLEGED DEFECT, OF WHICH 138 VEHICLES ALSO SUFFERED DAMAGE TO THE ADJACENT TIRE AND OF THOSE, 79 VEHICLES EXPERIENCED A TIRE PUNCTURE.ODI IS NOT AWARE OF ANY CRASHES OR INJURIES RELATED TO THE ALLEGED DEFECT. GM MADE SEVERAL DESIGN CHANGES TO THE COIL SPRINGS AND/OR MCPHERSON STRUT ASSEMBLIES USED IN THE SUBJECT VEHICLES IN AN APPARENT EFFORT TO ADDRESS THE ALLEGED DEFECT CONDITION.HOWEVER, GM MAINTAINS THAT THE SUBJECT VEHICLES REMAIN WELL CONTROLLED IN THE EVENT OF TIRE PUNCTURE, THAT THE RATE OF TIRE PUNCTURE INCIDENTS RELATED TO COIL SPRING FRACTURES IS LOW, AND THAT THE ALLEGED DEFECT DOES NOT POSE AN UNREASONABLE RISK TO MOTOR VEHICLE SAFETY.ACCORDINGLY, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA08-026) TO FURTHER STUDY THE SAFETY CONSEQUENCES OF THE ALLEGED DEFECT.