2026 Rivian R1S

The contact owned a 2026 Rivian R1S. The contact stated that while at a red light and idled, the vehicle accelerated violently, and the vehicle was uncontrollable. The contact depressed the brake pedal; however, the vehicle failed to stop as intended. The contact's vehicle crashed into another vehicle and damaged the rear corner bumper of the other vehicle. The vehicle then crashed into a median strip where there was a 5-foot boulder. The contact stated that the vehicle crashed into a five-foot boulder, and the vehicle was damaged. In addition, the contact stated that the failure occurred when the accelerator pedal was depressed while leaving from a red light stop sign. The vehicle was towed to a local tow yard. The contact sustained bumps and bruises. In addition, the contact received whiplash to the right side of her neck and scratches from the air bag deploying. The contact's six-year-old granddaughter, who was seated in the rear seat, received no injuries. A Police report was filed. The contact stated that the failure was very scary, and the only thing that worked in the vehicle was the steering wheel. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the information retrieved from the computer system indicated that the accelerator pedal was activated, and the brake pedal was depressed for six seconds. The failure mileage was approximately 977.