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2018 RAM Promaster

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2018 RAM Promaster do not stand out strongly from the model-year median of 57.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 15 of 37 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports0 fire reports0 injury reports

Service Brakes complaints

3 reports
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Mileage unknown · Sep 5, 2025
Service Brakes

The rear parking brake pivot point gets stuck in the on position. After some research, this is VERY common on these vans and is going to cause wrecks or deaths. The pivot point where the parking brake connects to the rear parking brake linkage rusts and gets stuck VERY easily. My van only has 60,000 miles on it. There is no sens…

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The rear parking brake pivot point gets stuck in the on position. After some research, this is VERY common on these vans and is going to cause wrecks or deaths. The pivot point where the parking brake connects to the rear parking brake linkage rusts and gets stuck VERY easily. My van only has 60,000 miles on it. There is no sensor in this pivot point, so when you release the parking brake, it seems like it is off—but it is not. No indication no warning.. Tire spun and van drove fine until the breaks failed. 100 miles down the road, my rear calipers were glowing red, which caused my rear parking brake to catastrophically fail, causing the rear tire to seize and almost leading to a wreck. Luckily, I had plenty of water on board to put out the rotor fire.

NHTSA ODI #11685292

Mileage unknown · Sep 10, 2022
Service Brakes

During some cases of downhill driving, the Brake system warning light will come on. I believe this issue is tied to a combination of longer and steeper downhill drives when the angle indicated in road side sinage is no less than 6%. Minimal braking ton control the decent is used. Each time this occurs, I take the nearest off …

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During some cases of downhill driving, the Brake system warning light will come on. I believe this issue is tied to a combination of longer and steeper downhill drives when the angle indicated in road side sinage is no less than 6%. Minimal braking ton control the decent is used. Each time this occurs, I take the nearest off ramp to pull over to a stop and turn off the engine. My visual and hand-test of each wheel/tire temperature finds in my opinion, the temps to be quite nominal. On the last trip, a digital laser thermometer also indicated a good balance across the four wheels/tires, with no issues to be concerned with. Under the hood, the Master cylinder, ABS controller, Power Brake unit, brake fluid vessel and brake lines were all cool to the touch. Brake fluid in the vessel is clear and full. Each time the engine is restarted, the warning light is off and the drive can be continued with no further incident unless a similar long and relatively steep downhill is encountered. Time of day and outside temperature seem to not matter. Safety is compromised when I cannot trust that the warning light is, or is not indicating a real problem Reference RAM PROMASTER 3500, VIN [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ODI #11483809

Mileage unknown · Dec 30, 2021
Service Brakes

Rear emergency brake locked up only on the passenger side, causing the brakes to be ripped off the shoes and destroying the springs and hardware. This also caused the wheel bearing to lock up and it was destroyed as well. I could no longer spin the wheel freely.

NHTSA ODI #11445557

Official recalls

10

25V720000 · Engine And Engine Cooling:cooling System:radiator Assembly

Oct 23, 2025

Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

Consequence & remedy

Consequence: Electrical circuits that overheat increase the risk of a fire.

Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.

20V582000 · Power Train:automatic Transmission:lever And Linkage:column Shift

Oct 15, 2020

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Consequence & remedy

Consequence: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.

20V036000 · Power Train:automatic Transmission:lever And Linkage:column Shift

Jan 23, 2020

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Consequence & remedy

Consequence: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.

19V818000 · Engine And Engine Cooling:cooling System:fan; Equipment:appliance:air Conditioner

Nov 15, 2019

Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.

Consequence & remedy

Consequence: An overheated fan motor increases the risk of a fire.

Remedy: Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.

Additional source detail variants (2)

Equipment:appliance:air Conditioner

Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.

Consequence: An overheated fan motor increases the risk of a fire.

Remedy: Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.

Engine And Engine Cooling:cooling System:fan

Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.

Consequence: An overheated fan motor increases the risk of a fire.

Remedy: Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.

19V428000 · Equipment

Jun 11, 2019

Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.

Consequence & remedy

Consequence: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.

Remedy: Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.

19V333000 · Seats

Apr 29, 2019

New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence & remedy

Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

19V313000 · Seats

Apr 18, 2019

Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence & remedy

Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.

19V332000 · Seats

Mar 1, 2019

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence & remedy

Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy: Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.

18V524000 · Electrical System:wiring:front Underhood

Aug 9, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Consequence & remedy

Consequence: A vehicle stall can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

17V712000 · Air Bags:side/window

Nov 14, 2017

Chrysler (FCA US LLC) is recalling certain 2018 Ram ProMaster vehicles. An incorrect rivet may have been used to attach the front door impact sensor which can cause the sensor housing to fracture.

Consequence & remedy

Consequence: A fractured sensor could affect the deployment of the standard supplemental side airbags during certain side impact crashes, increasing the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace both front door impact pressure sensors, securing them with the correct rivets, free of charge. The recall began January 11 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T64.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.