Electrical System. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports1 fire reports1 injury reports

What owners actually said

71 reports

1,084 miles · Feb 19, 2015

SuspensionWheels

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MY RAM PROMASTER BASED CLASS C RV HAS A DOOR STICKER THAT SAYS NOT TO EXCEED 9350 LB GVWR. DYNAMAX ALSO PLACED A STICKER WITH DRY WEIGHT 8024 LB, CARGO CAPACITY 1108 LB. THE DEALER FILLED GAS, PROPANE, AND WATER WHEN I BOUGHT IT. I WENT TO DOT SCALE FRONT AXLE 3540 LB + REAR AXLE 5220 LB = 8760 LB WHICH IS LESS THAN 9350 LB GVWR. MY PROBLEM IS MY WET WEIGHT WITH NO CARGO IS ONLY 60 LB LESS THAN 5291 LB RAWR. HOW CAN I POSSIBLY CARRY 5 - 150 LB PASSENGERS OR ADD ANY CARGO WEIGHT TO THE STORAGE COMPARTMENTS OR CABINETS UNLESS ALL PASSENGERS SIT ON THE FRONT AXLE? THEY MAY BE ABLE TO SIT IN THE 4 BELTED SEATS IN THE BACK IF I DUMP ALL WATER, PROPANE, AND GAS BEFORE DRIVING? ALSO, WHEN I CALLED DYNAMAX THEY SAID THEY WEIGHED THE VEHICLE AT THE FACTORY AND THE RIGHT REAR TIRE WEIGHT WAS 2565 LB ONLY 80 LB LESS THAN 2645 LB = RAWR/2. ALTHOUGH THE VEHICLE MET RAWR DRY AT THE FACTORY WHEN I ADD GAS, PROPANE, WATER, PASSENGERS AND MINIMAL CARGO LIKE CLOTHES, KITCHEN POTS, FOOD THERE IS NOWAY I CAN KEEP WEIGHT UNDER RAWR AND ESPECIALLY RIGHT REAR TIRE LOAD RATING. HOW MUCH WOULD YOU SAY IT IS OK TO EXCEED TIRE LOAD RATING OR RAWR? *TR

NHTSA ODI #10684222

1,050 miles · Dec 17, 2014

Service Brakes

I HAVE BEEN EXPERIENCING LOUD SQUEAKY AND SOMETIMES GRINDING BRAKES SINCE 800 MILES THE VEHICLE NOW HAS 10,000 MILES AND CHRYSLER HAS STILL NOT COME UP WITH A REPAIR. THEY KNOW THEY HAVE A BAD PRODUCT AND CLAIM THE ENGINEERS ARE WORKING ON DESIGNING A NEW BRAKE PAD. THEY OPENED A STAR CASE AND THE DEALER REFUSES TO DOCUMENT IT A…

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NHTSA ODI #10664912

4,400 miles · Nov 13, 2014

Seats

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DURING A SIX HOUR DRIVE WITH AVERAGE STOP OF 15 MINUTES EVERY TWO HOURS I EXPERIENCED A MASSIVE HEAD RUSH. I WAS IN THE MIDDLE OF FAINTING WHILE VEHICLE CRUISE CONTROL WAS SET TO 80MPH, I MANAGED TO RECOVER AND SAFELY PULL ASIDE. WHEN I GOT HOME I RESEARCHED WHAT COULD OF CAUSE THIS. ONLY THING I FOUND WAS BEING UPRIGHT FOR LONG PERIOD COULD CAUSE THIS. THE VEHICLE IS A COMPANY CARGO VAN WITH A WALL RIGHT BEHIND THE FRONT SEATS SEPARATING THE CARGO AREA. DUE TO THIS WALL YOUR FORCE TO SIT UPRIGHT UNABLE TO RECLINE THE SEAT UNLESS YOU MOVE SEAT FORWARD BUT THERE'S VERY LITTLE ROOM. I CAME EXTREMELY CLOSE TO INJURE MYSELF OR OTHERS, AND I WOULD LIKE TO KNOW IF THERE'S ANY DATA WHERE SITTING UPRIGHT COULD CAUSE THIS. *TR

NHTSA ODI #10654715

1,000 miles · Sep 10, 2014

Air BagsElectrical SystemLatches/locks/linkages

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TL* THE CONTACT OWNS A 2014 RAM PROMASTER. THE CONTACT STATED THAT THE DOORS FAILED TO LOCK WITH THE REMOTE KEY FOB. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, WHO REPLACED THE OCCUPANT RESTRAINT CONTROL MODULE, HOWEVER, THE NEW ORC WAS UNABLE TO BE PROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA RECALL CAMPAIGN 14V294000(AIR BAGS , ELECTRICAL SYSTEM , EXTERIOR LIGHTING).THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. UPDATED 10/29/14*CN UPDATED 04/23/2015 *JS

NHTSA ODI #10632081

Mileage unknown · Sep 4, 2014

Air Bags

TL* THE CONTACT OWNS A 2014 RAM PROMASTER CARGO VAN. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V294000 (AIR BAGS, ELECTRICAL SYSTEM, EXTERIOR LIGHTING). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL RE…

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NHTSA ODI #10630819

66 miles · Aug 27, 2014

Structure

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NOTICED UNDERBODY SHIELDS MISSING/ NOT INSTALLED. CONCERNED WITH DAMAGE RISK INCLUDING FIRE FROM CONVERTER BEING EXPOSED AND AN INCREASE IN FUEL DUE TO AERODYNAMIC LOSS. THE CENTER AND DRIVERS SIDE UNDERBODY SHIELDS (PLASTIC PANELS, FRONT OF VEHICLE DIRECTLY UNDER ENGINE) WERE NOT INSTALLED ON VEHICLE UPON DELIVERY AND OBSERVED THE ALL NEW PROMASTER VANS ON DEALERS LOT DID NOT HAVE THE SHIELDS DESCRIBED INSTALLED. DEALER COULD NOT GIVE ME AN EXPLANATION WHY THESE PANELS WERE NOT INSTALLED AT THE FACTORY BUT THAT I COULD BUY THEM. CONTACTED RAM REPRESENTATIVE SEVERAL TIMES, BUT THEY HAVE NOT PROVIDED AND EXPLANATION. THESE PANELS ARE LISTED IN THE PARTS LIST AS UNDERBODY SHIELDS. *TR

NHTSA ODI #10628701

Mileage unknown · Aug 4, 2014

Air BagsVehicle Speed Control

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TL* THE CONTACT OWNS A 2014 RAM PROMASTER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V032000 (VEHICLE SPEED CONTROL), NHTSA CAMPAIGN NUMBER: 14V034000, AND NHTSA CAMPAIGN NUMBER: 14V294000 (AIR BAGS , ELECTRICAL SYSTEM , EXTERIOR LIGHTING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

NHTSA ODI #10618797

850 miles · Jul 29, 2014

Electrical SystemEngine

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I PURCHASED THE PROMASTER ON 7/17, ON 7/20 THE "REAR DOOR OPEN" MESSAGE SHOWED UP ON THE DASH. I TOOK IT TO THE DEALER AND LEFT IT THERE. AS OF TODAY 7/29 IT IS STILL NOT FIXED. ACCORDING TO THE SERVICE MANAGER AT SAFFORD DODGE IN WARRENTON, VA, THE "BCM", BASIC CONTROL MODULE IS THE PROBLEM. DODGE HAS SENT TWO REGIONAL TECHNICIANS TO TRY TO SOLVE THE ISSUE WHICH IS SOFTWARE RELATED. AFTER THE "REAR DOOR OPEN" MESSAGE WAS FIXED AN "ABS" MESSAGE APPEARED ON THE DASH. THAT WAS RESOLVED (SO THEY SAY) AND NOW THE BCM DOES NOT RECOGNIZE THE MIDDLE SEAT OF THE DUAL PASSENGER SEAT CONFIGURATION. THEY HAVE TRIED MULTIPLE TIMES TO REPROGRAM THE BCM BUT IT IS NOT WORKING. *JS

NHTSA ODI #10617285

4,000 miles · Jun 24, 2014

Air BagsElectrical SystemExterior Lighting

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I TOOK THE 2014 DODGE RAM PROMASTER VAN TO LITHIA DODGE IN EUGENE, OREGON TO DO THE RECALL WORK. THEY REFUSED CITING DODGE CORPORATE NOT ALLOWING THEM TO INSPECT THE VEHICLE FOR POSSIBLE DANGEROUS AND DEADLY SITUATIONS RELATED TO THE RECALLS. THERE ARE NOW FOUR RECALLS = ALL OF THEM LIFE THREATENING RECALLS THAT MUST BE PERFORMED ASAP!! I AM NOW TOLD I HAVE TO DRIVE 2 HOURS 15 MINUTES ONE WAY TO GET SERVICE FOR MY VEHICLE. THAT IS IMPOSSIBLE FOR ME AS I AM ELDERLY AND CANNOT DRIVE THAT FAR. IT IS THE RESPONSIBILITY OF DODGE MOTOR COMPANY TO PROVIDE ME WITH RECALL SERVICE FOR MY VEHICLE WITHIN A REASONABLE DISTANCE. EUGENE, OREGON IS 1 HOUR 15 MIN TRAVEL TIME ONE WAY WHICH IS JUST BARELY MY DRIVING DISTANCE CAPABILITY.

NHTSA ODI #10605742

299 miles · Apr 28, 2014

Electrical System

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AS SOON AS I TURNED ON THE CRUISE CONTROL SWITCH EVERY WARNING LIGHT ON THE DASH - ABS, SEATBELTS, BATTERY, EPC, AND OTHERS ALL LIT UP AS WELL AS THE CRUISE CONTROL ON LIGHT. I TOOK THE VEHICLE IN TO A DEALER IN GRAND RAPIDS, MI K&M NORTHFIELD DODGE AND THEY ARE UNABLE TO OBTAIN A PART. HOW WILL I KNOW IF THE AIRBAG, SEATBELT AND ABS SYSTEM IS WORKING PROPERLY OR IF IT IS A FALSE ALARM? CHRYSLER CORPORATION HAS PROMISED ME ANSWERS - AND A PART BUT AS OF THIS WRITING I HAVE NEITHER. I HESITATE TO DRIVE IT FOR FEAR THESE ITEMS MAY NOT BE WORKING AND THE WARNING LIGHTS ARE TRUE. *JS

NHTSA ODI #10585311

Official recalls

20V582000 · Power Train:automatic Transmission:lever And Linkage:column Shift

Oct 15, 2020

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Consequence & remedy

Consequence: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.

20V036000 · Power Train:automatic Transmission:lever And Linkage:column Shift

Jan 23, 2020

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Consequence & remedy

Consequence: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.

19V333000 · Seats

Apr 29, 2019

New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence & remedy

Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

19V313000 · Seats

Apr 18, 2019

Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence & remedy

Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.

17V824000 · Equipment

Dec 21, 2017

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence & remedy

Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

17V273000 · Equipment:other:labels

Apr 25, 2017

Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.

16V253000 · Electrical System:software; Exterior Lighting:brake Lights

Apr 28, 2016

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Consequence & remedy

Consequence: Trailer brake lights that are inoperative can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

Additional source detail variants (2)

Electrical System:software

Consequence: Trailer brake lights that are inoperative can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

Exterior Lighting:brake Lights

Consequence: Trailer brake lights that are inoperative can increase the risk of a crash.

14V633000 · Tires:pressure Monitoring And Regulating Systems

Oct 8, 2014

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013, to August 22, 2014. In the affected vehicles, the Tire Pressure Monitoring System (TPMS) may fail to learn the locations of the individual sensors while the vehicle is being driven. As a result, the low tire pressure warning light will illuminate, despite the the tire pressures being within specification. Should one of the tires lose air pressure, the driver would not be notified of the change in air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 138, "Tire Pressure Monitoring Systems."

Consequence & remedy

Consequence: If the TPMS light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will update the TPMS module with new software, free of charge. The recall began on December 8, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P62.

14V533000 · Seats:front Assembly:head Restraint

Sep 4, 2014

Chrysler Group LLC (Chrysler) is recalling all model year 2014 Ram ProMaster vans manufactured July 1, 2013, to August 26, 2014. The affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard No. 202a, "Head Restraints."

Consequence & remedy

Consequence: If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 1, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P53.

14V294000 · Air Bags; Electrical System; Electrical System:ignition; Exterior Lighting

Jun 4, 2014

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013 to May 22, 2014. The affected vehicles may experience circuit corrosion from water intrusion around the in-floor battery cover and door footwell trim.

Consequence & remedy

Consequence: This water intrusion may affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights and/or door locks, increasing the risk of a crash, as well as injury to the occupants if the air bags do not deploy.

Remedy: Chrysler will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (ORC) module for corrosion, if corrosion is found, dealers will repair the connectors in the footwell area and the ignition fuse, and replace the ORC module. They will also install a water barrier sealer on the floor, add di-electric grease to all footwell connectors and replace the body plug. The in-floor battery ignition fuse will be relocated, and add di-electric grease to the ORC module connector. These repairs will be performed, free of charge. Chrysler distributed an interim letter to owners on July 30, 2014. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P32.

Additional source detail variants (4)

Exterior Lighting

Consequence: This water intrusion may affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights and/or door locks, increasing the risk of a crash, as well as injury to the occupants if the air bags do not deploy.

Remedy: Chrysler will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (ORC) module for corrosion, if corrosion is found, dealers will repair the connectors in the footwell area and the ignition fuse, and replace the ORC module. They will also install a water barrier sealer on the floor, add di-electric grease to all footwell connectors and replace the body plug. The in-floor battery ignition fuse will be relocated, and add di-electric grease to the ORC module connector. These repairs will be performed, free of charge. Chrysler distributed an interim letter to owners on July 30, 2014. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P32.

Air Bags

Electrical System:ignition

Electrical System

14V032000 · Vehicle Speed Control:accelerator Pedal

Feb 4, 2014

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through December 10, 2013. In the affected vehicles, if the accelerator pedal is pushed downward at a certain angle, the pedal may get stuck in the wide open throttle position due to interference with the accelerator pedal stopper.

Consequence & remedy

Consequence: A stuck accelerator pedal can result in uncontrolled acceleration, increasing the risk of a crash.

Remedy: Chrysler will notify owners and dealers will replace the accelerator pedal stopper with a larger one, free of charge. The recall is began on March 27, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number for this recall is P02. Note: These vehicles are equipped with a brake override system. In the event a pedal is trapped, pushing on the brake pedal will brake the vehicle and enable the driver to slow and stop and turn off the vehicle.

14V034000 · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

Feb 4, 2014

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through November 15, 2013. During manufacturing, a tool may have damaged one of the brake hoses which may result in a leakage of brake fluid from the brake hose.

Consequence & remedy

Consequence: Brake fluid leakage would result in a reduction of brake performance, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect and replace the brake hoses, as necessary, free of charge. The recall began on March 26, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number for this recall is P03.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.