Electrical System. Review the 19 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

4 crash reports1 fire reports1 injury reports

Service Brakes complaints

14 reports

Clear category filter

86,000 miles · Sep 30, 2019

Electrical SystemService BrakesCrash

Read full complaint

TL* THE CONTACT OWNS A 2014 RAM PROMASTER. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS UNAWARE OF ANY INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS HAVING ELECTRICAL FAILURES. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO GREENWAY DODGE CHRYSLER JEEP RAM (9051 E COLONIAL DR, ORLANDO, FL 32817, (407) 347-4929) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.

NHTSA ODI #11258964

Mileage unknown · Jun 15, 2019

Air BagsService BrakesCrashInjury

Read full complaint

MR. [XXX] (DRIVER) WAS DRIVING A DODGE PRO VAN DOWNHILL, AND PRESSED ON THE BRAKE PEDAL. THE PEDAL SNAPPED OFF. MR. [XXX] IMPACTED THE VEHICLE IN FRONT OF HIM, AND HIT THE STEERING WHEEL WITH HIS FACE, THE AIRBAG DEPLOYING SHORTLY AFTERWARDS, PUSHING HIS FACE BACKWARDS. HE RECEIVED FACIAL RECONSTRUCTIVE SURGERY AND IS TREATING FOR CLOSED HEAD INJURY AND POSSIBLE TBI. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *DT *DT *TR

NHTSA ODI #11220244

55,000 miles · May 9, 2019

Service BrakesSuspension

I HAVE A ECODIESEL PROMASTER WICH DOESN'T HAVE A PARKING ON THE TRANSMISSION AND HAVE TO USE HAND BRAKE EVERY TIME I PARK WICH GETS STUCK IN WINTER TIME AND MAKES THE ROTORS AND PADS ON REAR TO GET WORN OUT REALLY QUICKLY WICH COSTS A LOT TO REPLACE SINCE THEY'RE NOT COVERED BY WARRANTY BAD DESIGN OF TRANSMISSION WITHOUT PARKI…

Read full complaint

NHTSA ODI #11206627

50,000 miles · Mar 1, 2019

Service Brakes

Read full complaint

THE DIESEL VERSION OF THIS VEHICLE HAS NO PARK GEAR. YOUR ONLY OPTION WHEN PARKING THE VEHICLE IS TO USE THE EMERGENCY BREAK AND LEAVE IN NEUTRAL. IF LEFT IN D GEAR THE VEHICLE WILL NOT STAY STATIONARY. YOU MUST USE EMERGENCY BRAKE. I'VE OWNED THIS VAN FOR 3 YEARS AND THE PARKING BRAKE CABLE FREEZES WHEN TEMPS ARE LOW. IT'S HAPPENED ON 3 SEPARATE OCCASIONS. THE FIRST AT 50,000MILES NEXT AT 205,000 AND THEN TODAY AT 220,000 MILES. WHEN THIS HAPPENS THE ENTIRE REAR BRAKE SYSTEM INCLUDING WHEEL BEARING AND SENSORS GETS SHREDDED. EACH TIME THIS HAS HAPPENED IT'S COSTS $1500 TO FIX, ITS EXTREMELY DANGEROUS BECAUSE EVERY TIME IT LOCKS UP WE ARE ON THE ROAD AND THE ENTIRE SYSTEM LOCKS UP. IT STARTS WITH A SQUEAL AND EVENTUALLY THE WHEEL LOCKS COMPLETELY. IT'S A HORRIBLE DESIGN FLAW AND IT'S GOING TO GET SOMEONE HURT IN MORE THEN JUST THEIR WALLET.

NHTSA ODI #11183536

100,000 miles · Apr 13, 2018

Parking BrakeService BrakesCrash

Read full complaint

TL* THE CONTACT OWNS A 2014 RAM PROMASTER. WHILE THE VEHICLE WAS PARKED WITH THE PARKING BRAKE ENGAGED, IT ROLLED AWAY. AS A RESULT, THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A COLLISION SHOP WHERE IT WAS DIAGNOSED THAT THE PARKING BRAKE MALFUNCTIONED AND THE BRAKE ASSEMBLY WOULD NEED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA ODI #11084890

54,000 miles · Dec 16, 2017

Service Brakes

PARKING BRAKES FREEZ IN WINTER AND WILL NOT RELEASE. THIS IS A DIESEL AND HAS NO PARK THE EVIC SCREEN SAYS TO SET BRAKE EACH TIME YOU TURN IT OFF. MY PARKING BRAKE IS NOW BROKE, DO TO THE FREEZING AND CAN NOT BE SET.

NHTSA ODI #11055066

Mileage unknown · Apr 18, 2017

Service Brakes

Read full complaint

BRAKES BEGAN SQUEEKING WITHIN MONTHS OF MY PURCHASE. WHEN I BROUGHT IT BACK TO THE DEALER, THEY SAID THAT WAS COMMON FOR NEW BRAKES. NEXT TIME I BROUGHT IT INTO THE DEALER, THEY SAID DUST CREATES SQUEAKS. AS I CONTINUED TO DRIVE IT THE SOUND INCREASED IN VOLUME. NOW, AT 23,000 MILES, THE BRAKES ARE VERY LOUD PIERCING AND SCREACHING. NOW DEALER SAYS NOTHING THEY CAN DO...I AM OUT OF WARRANTY. BRAKES DO NOT SQUEAK WHEN COOL, BUT WITHING 20 MINUTES THEY GET VERY LOUD WHEN HOT.

NHTSA ODI #10979134

500 miles · May 7, 2016

Electrical SystemEngineService Brakes

Read full complaint

I BOUGHT IT BRAND NEW AT 500 MILES THE BRAKES STARTED SQUEEZING, NUMEROUS TRIPS TO DEALER THEY SAY THERE MAY BE A RECALL AND WILL CONTACT ME NEVER HEARD BACK , REPLACE BRAKES AND ROTORS AT 38K MILES , NOW 70K MILES BRAKES AND ROTORS WORN OUT AGAIN, STOPPING EVERY THING ALWAYS SQUEALS EVEN WHEN NEW , 2ND LAY THERE SOME SORT OF SHORT SOME TIMES ALL POWER ON RADIO ETC GOES OFF BY IT SELF THAN COMES BACK ON AFTER SEVERAL MINUTES 3RD I COMPLAINED ABOUT THE BODY RUSTING AT 2500 MILES I'M VERY DISAPPOINTED AND WOULD NOT BY SUCH ANOTHER CHEAP VECHILE NOR WOULD I RECOMMEND ONE TO ANYONE ELSE 4TH THERE SEEMS TO BE SOME TIME OF LEAK IN MY FLUIDS , BRAKES , POWER STEERING , RADIATIOR FLUID NOT SURE WHERE IT'S GOING BUT NOT ON THE GROUND WHEN YOU STAND OUTSIDE VEHICLE YOU CAN SMELL SOMETHING BURNING THIS HAPPENS WHEN VEHICLE IS MOVING AND STATIONARY , THIS SEEMS TO BE AN ON GOING THING WITH NO END IN SITE PLEASE HELP THANK YOU THIS HAS BEEN AN ISSUE SINCE THE FIRST 500 MILES.

NHTSA ODI #10863763

3,000 miles · Oct 15, 2015

EngineService BrakesSuspension

Read full complaint

THERE IS A DEFECT IN THE ENGINE ELECTRICAL SYSTEM THAT KEEPS BURNING PARTS OUT LIKE LIGHT BULBS, ENGINE COIL PACKS, & DASH COMPONENTS. THE SUSPENSION IN THE REAR SQUEEKS SO BADLY THAT YOU HAVE TO WEAR EAR PLUGS TO DRIVE IT. THE ENGINE SMELLS OF ANTIFREEZE LEAKING ALL THE TIME AND THE BREAKS SQUEAL AND GRIND... OUR DEALER TRIES TO FIX THINGS BUT KEEPS TELLING US THAT DODGE HAS NOT COME UP WITH A FIX FOR MY PROBLEMS AS OF YET. DEALER REFUSES TO DOCUMENT REPAIR ATTEMPS AND GIVES US NO PAPERWORK!

NHTSA ODI #10782355

2,000 miles · Sep 24, 2015

Air BagsService Brakes

TL* THE CONTACT OWNS A 2014 RAM PROMASTER. THE CONTACT STATED THAT THE AIR BAG AND BRAKE WARNING LIGHTS ILLUMINATED ON SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SENSOR BOOSTER NEEDED TO BE REPLACED. THE CAUSE OF THE AIR BAG WARNING LIGHT ILLUMINATION COULD NOT BE DETERMINED. TH…

Read full complaint

NHTSA ODI #10775933

Official recalls

20V582000 · Power Train:automatic Transmission:lever And Linkage:column Shift

Oct 15, 2020

Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Consequence & remedy

Consequence: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.

20V036000 · Power Train:automatic Transmission:lever And Linkage:column Shift

Jan 23, 2020

Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Consequence & remedy

Consequence: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.

19V333000 · Seats

Apr 29, 2019

New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence & remedy

Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

19V313000 · Seats

Apr 18, 2019

Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence & remedy

Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.

17V824000 · Equipment

Dec 21, 2017

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence & remedy

Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

17V273000 · Equipment:other:labels

Apr 25, 2017

Chrysler (FCA US LLC) is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

Consequence & remedy

Consequence: The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.

Remedy: Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard (hangtag) label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.

16V253000 · Electrical System:software; Exterior Lighting:brake Lights

Apr 28, 2016

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Consequence & remedy

Consequence: Trailer brake lights that are inoperative can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

Additional source detail variants (2)

Electrical System:software

Consequence: Trailer brake lights that are inoperative can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the Trailer Tow Light Control Module, free of charge. The recall began on June 20, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S22.

Exterior Lighting:brake Lights

Consequence: Trailer brake lights that are inoperative can increase the risk of a crash.

14V633000 · Tires:pressure Monitoring And Regulating Systems

Oct 8, 2014

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013, to August 22, 2014. In the affected vehicles, the Tire Pressure Monitoring System (TPMS) may fail to learn the locations of the individual sensors while the vehicle is being driven. As a result, the low tire pressure warning light will illuminate, despite the the tire pressures being within specification. Should one of the tires lose air pressure, the driver would not be notified of the change in air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 138, "Tire Pressure Monitoring Systems."

Consequence & remedy

Consequence: If the TPMS light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will update the TPMS module with new software, free of charge. The recall began on December 8, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P62.

14V533000 · Seats:front Assembly:head Restraint

Sep 4, 2014

Chrysler Group LLC (Chrysler) is recalling all model year 2014 Ram ProMaster vans manufactured July 1, 2013, to August 26, 2014. The affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard No. 202a, "Head Restraints."

Consequence & remedy

Consequence: If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury.

Remedy: Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 1, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P53.

14V294000 · Air Bags; Electrical System; Electrical System:ignition; Exterior Lighting

Jun 4, 2014

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013 to May 22, 2014. The affected vehicles may experience circuit corrosion from water intrusion around the in-floor battery cover and door footwell trim.

Consequence & remedy

Consequence: This water intrusion may affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights and/or door locks, increasing the risk of a crash, as well as injury to the occupants if the air bags do not deploy.

Remedy: Chrysler will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (ORC) module for corrosion, if corrosion is found, dealers will repair the connectors in the footwell area and the ignition fuse, and replace the ORC module. They will also install a water barrier sealer on the floor, add di-electric grease to all footwell connectors and replace the body plug. The in-floor battery ignition fuse will be relocated, and add di-electric grease to the ORC module connector. These repairs will be performed, free of charge. Chrysler distributed an interim letter to owners on July 30, 2014. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P32.

Additional source detail variants (4)

Exterior Lighting

Consequence: This water intrusion may affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights and/or door locks, increasing the risk of a crash, as well as injury to the occupants if the air bags do not deploy.

Remedy: Chrysler will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (ORC) module for corrosion, if corrosion is found, dealers will repair the connectors in the footwell area and the ignition fuse, and replace the ORC module. They will also install a water barrier sealer on the floor, add di-electric grease to all footwell connectors and replace the body plug. The in-floor battery ignition fuse will be relocated, and add di-electric grease to the ORC module connector. These repairs will be performed, free of charge. Chrysler distributed an interim letter to owners on July 30, 2014. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P32.

Air Bags

Electrical System:ignition

Electrical System

14V032000 · Vehicle Speed Control:accelerator Pedal

Feb 4, 2014

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through December 10, 2013. In the affected vehicles, if the accelerator pedal is pushed downward at a certain angle, the pedal may get stuck in the wide open throttle position due to interference with the accelerator pedal stopper.

Consequence & remedy

Consequence: A stuck accelerator pedal can result in uncontrolled acceleration, increasing the risk of a crash.

Remedy: Chrysler will notify owners and dealers will replace the accelerator pedal stopper with a larger one, free of charge. The recall is began on March 27, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number for this recall is P02. Note: These vehicles are equipped with a brake override system. In the event a pedal is trapped, pushing on the brake pedal will brake the vehicle and enable the driver to slow and stop and turn off the vehicle.

14V034000 · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

Feb 4, 2014

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured July 1, 2013, through November 15, 2013. During manufacturing, a tool may have damaged one of the brake hoses which may result in a leakage of brake fluid from the brake hose.

Consequence & remedy

Consequence: Brake fluid leakage would result in a reduction of brake performance, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect and replace the brake hoses, as necessary, free of charge. The recall began on March 26, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number for this recall is P03.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.