Service Brakes. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes, Hydraulic. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Wheels. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

1 crash reports0 fire reports0 injury reports

Power Train complaints

4 reports

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100,066 miles · Mar 24, 2021

Power Train

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ON MARCH 23, 2021, WHILE DRIVING ON THE HIGHWAY, I STARTED HEARING THE SAME HUMMING NOISE I HEARD 8 MONTHS AGO WHEN I HAD THE TRANSFER CASE PROBLEM. THIS WAS THE NEW TRANSFER CASE THE DEALERSHIP HAD PUT IN, AND ALL OF A SUDDEN THERE WAS A LOUD BANG/EXPLOSION SOUND FROM WHERE THE TRANSFER CASE EXPLODED. I WAS DRIVING AT 60 MPH AND WAS NOT ABLE TO BRAKE AS I LOST THE BRAKES AFTER THE TRANSFER CASE EXPLODED. AFTER ABOUT 30 SECONDS THE TRUCK COMPLETELY TURNED OFF AND IT STARTED SLOWING DOWN ON ITS OWN, AND AFTER NEARLY HITTING SEVERAL CARS ON THE HIGHWAY I WAS ABLE TO PULL OVER ON THE SIDE OF THE HIGHWAY. THE ENGINE WIRING HARNESS WAS DAMAGED AS WAS THE DRIVESHAFT, BRAKE LINES AND FUEL LINES. APPARENTLY THESE RAM TRANSFER CASES ARE FAULTY... EVEN THE TOW TRUCK DRIVER THAT TOWED ME TO THE NEAREST DEALERSHIP SAID HE'S HAD TO REPLACE THE TRANSFER CASE ON HIS FLEET OF TOW TRUCKS 3 TIMES, AND HIS RAM TRUCKS WERE 2019. IS CHRYSLER GOING TO WAIT UNTIL SOMEONE DIES BEFORE THEY DO SOMETHING ABOUT THIS PROBLEM THAT APPARENTLY HAS BEEN GOING ON FOR YEARS NOW?*DT

NHTSA ODI #11404657

163,793 miles · Dec 11, 2020

Power Train

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TL* THE CONTACT OWNS A 2018 RAM 5500. THE CONTACT STATED THAT WHILE DRIVING ON THE HIGHWAY AT 45 MPH, THE TRANSFER CASE EXPLODED. THE FRONT DRIVE SHAFT FRACTURED IN HALF AND PUNCHED A HOLE IN THE FLOORBOARD OF THE CABIN OF THE VEHICLE. THE CONTACT PULLED OFF THE HIGHWAY SAFELY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE WITH THE TRANSFER CASE. THE VEHICLE WAS TOWED TO ANOTHER INDEPENDENT MECHANIC CLOSER TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT REPAIRED DUE TO PARTS NOT BEING AVAILABLE FOR THE REPAIRS. CONWAY CHRYSLER DODGE JEEP RAM (2385 CHURCH STREET, CONWAY, SC 29526, (843) 438-4363) WAS CONTACTED AND REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 160,000.*DT*DT *TR*DT*JB

NHTSA ODI #11383064

82,000 miles · Apr 9, 2020

Power Train

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I HAVE A 2018 RAM 5500 AND WAS DRIVING UP THE INTERSTATE WORKING IN MY TRUCK AT POSTED SPEED AND THE TRUCK STARTED TO MAKE A VERY LOUD NOISE AND BOOM! THE TRUCK BUCKED LIKE I HAD HIT A SOLID WALL. THE TRUCKS INDICATOR LIGHT FOR AIRBAGS HAD CAME ON, BUT DIDN'T DEPLOY EVEN THOUGH I HADN'T ACTUALLY HIT ANYTHING, THANKFULLY. COME TO FIND OUT AFTER HAVING TO GET A TOW TO THE DEALERSHIP THE TRANSFER CASE HAD EXPLODED AND CAME APART WHICH MADE THE DRIVESHAFT BREAK LOOSE AND COME THROUGH THE FLOORBOARD. WHO KNOWS WHAT ALL DAMAGE WAS DONE BECAUSE THE TRUCK SAT AT DEALERSHIP FOR 6 BUSINESS DAYS BEFORE THEY EVEN MADE AN ATTEMPT TO LOOK AT IT. WHEN I WOULD CALL I WAS JUST PUSHED TO THE NEXT DAY. THEN WHEN SOMEONE HAD FINALLY GOT BACK WITH ME I WAS TOLD THAT CHRYSLER WAS WANTING SPECIFIC INFORMATION, SUCH AS MAINTENANCE RECORD , TOOLS THAT WOULD HAVE BEEN USED. I SHOULD TELL YOU THAT THIS TRUCK HAS 82K MILES ON IT, SO IT SHOULD STILL BE COVERED UNDER ORIGINAL WARRANTY. WELL, CHRYSLER HAS REFUSED TO STAND BEHIND THEIR PRODUCT. I WAS SUCKERED INTO ALL THE GREAT BOASTING ABOUT HOW TOUGH THESE TRUCKS ARE. I WAS DUMB ENOUGH THAT I'VE BOUGHT 4 RAM PRODUCTS , BECAUSE I'VE ALWAYS BEEN A FAN AND PROUD TO DRIVE A DODGE PRODUCT. WHO WOULD HAVE THOUGHT CHRYSLER WOULD HAVE THE AUDACITY TO CLAIM THEY HAD ONE OF THE BEST PRODUCTS AND THEN NOT STAND BEHIND A LOYAL CONSUMER.

NHTSA ODI #11320633

7,000 miles · Aug 28, 2019

EnginePower TrainWheels

MY TRUCK FROM NEW GAD TURBO EXHAUST MANIFOLDS KEPT WARPING BREAKING BOLTS IN THE HEAD EVERYTIME MY RADIO QUITS AND REBOOTS AND GLITCHES AFTER TRUCK UPDATES RUNS POORLY WITH EXCESSIVE EGT AND DEALERS TEFUSED TO DO ANYTHING FOR ME KEPT TELLIN ME THEY DIDNT HAVE PROPER TECH OR TOOLS OR WAS TOLD ALL WAS NORNAL AND MY FRINT 19.5 WHE…

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NHTSA ODI #11252128

Official recalls

24V896000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module

Nov 27, 2024

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Consequence & remedy

Consequence: A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.

Remedy: Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date, anticipated October 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.

21V398000 · Wheels:lugs/nuts/bolts/studs

May 27, 2021

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Consequence & remedy

Consequence: Wheel separation can cause a vehicle crash.

Remedy: Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.

19V359000 · Exterior Lighting:brake Lights

May 13, 2019

Unruh Fire, Inc. (Unruh Fire) is recalling one 2018 Dodge 5500-based fire truck equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.

Consequence & remedy

Consequence: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.

Remedy: Unruh Fire has notified the owner and will provide replacement brake lights, free of charge. The recall began May 20, 2019. Owners may contact Unruh Fire customer service at 1-800-856-7080.

19V255000 · Exterior Lighting:brake Lights

Mar 28, 2019

Blanchat Mfg., Inc. (Blanchat) is recalling one 2018 B-27 Minuteman vehicle built on a RAM 5500 chassis and equipped with Whelen brake lights recalled under 18E-063. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.

Consequence & remedy

Consequence: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.

Remedy: Blanchat has notified the owner, and will replace the brake lights, free of charge. The recall began March 27, 2019. Owners may contact Blanchat customer service at 1-620-896-7145.

18V332000 · Electrical System:software; Electrical System:wiring; Vehicle Speed Control:cruise Control

May 17, 2018

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence & remedy

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Additional source detail variants (3)

Electrical System:software

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Vehicle Speed Control:cruise Control

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Electrical System:wiring

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

18V277000 · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

May 1, 2018

Chrysler (FCA US LLC) is recalling certain 2018 RAM 4500 and 5500 cab chassis trucks. The primary and secondary brake hoses located between the brake master cylinder and the hydraulic control unit may have been manufactured without anti-corrosion plating on the ferrules, which can allow the ferrules to corrode.

Consequence & remedy

Consequence: If the ferrules corrode, the brake fluid may leak and cause a loss of braking, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the brake hoses and replace them if necessary, free of charge. The recall began June 19, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U41.

18V100000 · Power Train:automatic Transmission

Feb 8, 2018

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Consequence & remedy

Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy: Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.

17V824000 · Equipment

Dec 21, 2017

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence & remedy

Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

RQ25003 · Post Recall Remedy Brake Transmission Shift Interlock (btsi) Failure

Opened Jul 3, 2025 · No close date supplied

Status: open (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift lever.The failures of the BTSI described in the VOQs occurred on vehicles that had all previously been repaired under recall 17V-821 or 18V-100.Both recalls address a potential condition which can cause the BTSI locking pin to become stuck allowing the transmission to be shifted out of Park without depressing the brake pedal and/or without having a key in the ignition.Shifting the transmission out of Park when not having the brake pedal depressed can result in a vehicle rollaway. ODI is opening this Recall Query (RQ) to review the effectiveness of the 17V-821 and 18V-100 recall remedies, understand the root cause of additional vehicle rollaway incidents, and identify any other possible root cause that may affect the performance of the BTSI system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

Additional source detail variants (2)

Power Train:automatic Transmission

Power Train:automatic Transmission:gear Position Indication (prndl)