IllustrationSCCM Internal failure that the dealer is calling an Air Bag Clock Spring failure. Safety Recall 33B and 14B already exist for my make and year of vehicle, but do not cover my VIN. The turn signal gets stuck leading to a hazard for the operator and those around.
2024 RAM 3500
Owner reports · Recalls · Investigations
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There is not enough comparable history to draw a useful model-year comparison.
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Owner complaints by model year
Compare all 3500 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
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When problems were reported
Mileage at the reported incident
Limited mileage data: 10 of 43 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
5 crash reports1 fire reports4 injury reports
What owners actually said
43 reportsWhen applying the brakes when coming to a stop, just before the truck comes to a full stop the brakes grab and release. If I let off the brakes right before I stop it is way worst. This is a major concern for my safety and my family's safety.
Driver side wheel center cap flew off vehicle at highway speeds under normal operation. This poses an immediate danger to life and property by becoming a projectile which may lead to an accident, cause property damage, and injury.
The contact owns a 2024 Ram 3500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the ABS warning light illuminated. The contact forcefully depressed the brake pedal to stop the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the ABS module had failed an…
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The contact owns a 2024 Ram 3500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the ABS warning light illuminated. The contact forcefully depressed the brake pedal to stop the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. The VIN was not available.
Vehicle displayed warnings: Service Antilock Brakes Service Electronic Stability Control Service Trailer Brake System The truck has only 4,650 miles on it. When this happens, the above systems do not work along with the 4 wheel drive system. When towing a heavy trailer, the loss of trailer brakes can easily cause an accident …
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Vehicle displayed warnings: Service Antilock Brakes Service Electronic Stability Control Service Trailer Brake System The truck has only 4,650 miles on it. When this happens, the above systems do not work along with the 4 wheel drive system. When towing a heavy trailer, the loss of trailer brakes can easily cause an accident due to jackknifing of the trailer and greatly increased stopping distance. Loosing 4 wheel drive in snow or mud can cause an accident or getting stuck.
The contact owns a 2024 Ram 3500. The contact stated that upon entering the vehicle, the contact became aware that the side view mirror extender feature was not functioning as needed, compromising the visibility from the sideview. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the mi…
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The contact owns a 2024 Ram 3500. The contact stated that upon entering the vehicle, the contact became aware that the side view mirror extender feature was not functioning as needed, compromising the visibility from the sideview. No warning lights were illuminated. The vehicle was taken to the dealer, who determined that the mirror extender switch had an electrical fault. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 73.
I was towing a 18000 lb fifth wheel rv about 45 mph when traffic made a panic stop in front of me. I couldn’t stop and had an accident. I later determined the brake controller on truck didn’t provide the 12 volts needed to get maximum braking from the fifth wheel brakes. I took it to the dealer and they confirmed that at slowe…
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I was towing a 18000 lb fifth wheel rv about 45 mph when traffic made a panic stop in front of me. I couldn’t stop and had an accident. I later determined the brake controller on truck didn’t provide the 12 volts needed to get maximum braking from the fifth wheel brakes. I took it to the dealer and they confirmed that at slower speeds it doesn’t give maximum voltage. They contacted Ram engineer to find a fix but was informed that that it was operating as designed. This controller design was definitely the cause of this accident. I was only getting 8 volts for the trailer brakes. I contacted Cargo Brake ( manufacturer of trailer brake system) and they told me they have had many complaints from Ram owners about this problem. They recommended that I purchase an aftermarket controller which I did. It gives me maximum voltage for full braking from the fifth wheel at any speed. I should also state that my truck was new with only 2500 miles on it. I was not informed by the dealer or able to gain knowledge of this controller design anywhere in the Ram information provided in the owners manual. This is an extremely hazardous design not permitting maximum braking at slower speeds.
The contact owned a 2024 RAM 3500. The contact stated that after starting the vehicle and idling on the driveway, it caught on fire in the engine compartment. The vehicle was engulfed in flames. The fire department arrived and extinguished the fire. The origin of the fire was unknown. The entire engine compartment was burnt and …
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The contact owned a 2024 RAM 3500. The contact stated that after starting the vehicle and idling on the driveway, it caught on fire in the engine compartment. The vehicle was engulfed in flames. The fire department arrived and extinguished the fire. The origin of the fire was unknown. The entire engine compartment was burnt and the vehicle was destroyed. The vehicle remained at the scene where it caught on fire. No injuries were sustained. A fire department report was filed. The manufacturer was notified of the failure. The failure mileage was approximately 2,600.
The security system was not installed nor does it work. Our truck had a window smashed and the truck was broken into. The alarm never went off, nor did the lights flash. There is an indication the security system was never installed at the time of manufacturing. Property was stolen out of the vehicle and the thief was successful…
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The security system was not installed nor does it work. Our truck had a window smashed and the truck was broken into. The alarm never went off, nor did the lights flash. There is an indication the security system was never installed at the time of manufacturing. Property was stolen out of the vehicle and the thief was successful at breaking into our truck. At the time of the purchase of the truck, the security system is listed in the bill of sale.
Truck was parked on 5% slope, and transmission shifted into park, and parking brake set. Transmission then made a popping noise, and shifted into reverse, and vehicle started moving backwards. Parking brake failed to hold vehicle. Applied brakes, and shifted into park again, and set parking brake, and it didn't reoccur.
Official recalls
224V199000 · Air Bags:frontal:driver Clockspring/spiral Cassette; Steering:column
Mar 14, 2024
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence & remedy
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Additional source detail variants (2)
Air Bags:frontal:driver Clockspring/spiral Cassette
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
Steering:column
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
23V799000 · Exterior Lighting; Steering:steering Control Module
Nov 28, 2023
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
Additional source detail variants (2)
Steering:steering Control Module
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
Exterior Lighting
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.