NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
41 reportsClear category filterMileage unknown · Nov 9, 2023
Electrical SystemService Brakes
DTC C0020-01 appeared after hitting a speed bump along with service TCS and ABS system. This message is displayed sometimes at random but mostly during common bumps in the road. Any wheel spin during wet weather also creates the message. Contacted the local Chrysler deal and was informed this was common and to report it. I have …
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DTC C0020-01 appeared after hitting a speed bump along with service TCS and ABS system. This message is displayed sometimes at random but mostly during common bumps in the road. Any wheel spin during wet weather also creates the message. Contacted the local Chrysler deal and was informed this was common and to report it. I have yet to spend money to fix the issue since finding that the wrong part is often replaced and I am no longer under warranty.
NHTSA ODI #11554389
Mileage unknown · Oct 31, 2023
Electrical System
Hi, I own a 2013 Dodge Ram 2500 and the door locks do not lock all the time. The concern here is that when I have children in the truck the child safety locks do not lock and to me this is a concern. I had the door lock actuators replaced and that still didnt fix the problem. After doing research, there is a body control module …
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Hi, I own a 2013 Dodge Ram 2500 and the door locks do not lock all the time. The concern here is that when I have children in the truck the child safety locks do not lock and to me this is a concern. I had the door lock actuators replaced and that still didnt fix the problem. After doing research, there is a body control module that controls all electrical functions to the interior of the truck. If you use a scan tool and clear any codes in the module the door locks work perfectly for about 5-6 start cycles. The part #68200252AG is not available through mopar and has no replacement part number that supersedes the old one. Other item to note is this part number is the 6th updated revision. There is something wrong here and Mopar doesnt seem to care.
NHTSA ODI #11552925
Mileage unknown · Oct 4, 2022
Electrical SystemUnknown Or Other
Front passenger door and both rear door locks operate intermittently. . Doors will unlock with key fob or either front door buttons or front door handles; but they will intermittently lock with key fob or front door buttons or while in drive. Doors not locking keep child safety locks from engaging and children being able to exit…
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Front passenger door and both rear door locks operate intermittently. . Doors will unlock with key fob or either front door buttons or front door handles; but they will intermittently lock with key fob or front door buttons or while in drive. Doors not locking keep child safety locks from engaging and children being able to exit vehicle without being in park. Also, prevents vehicle from being securely locked and protecting from theft of items. Truck been to dealership and told of problem they checked but could only get it to replicate issue 2 times and found nothing causing the problem. I have also found multiple Ram forums with a lot of people with same issue. There haven't been any warning lamps or messages before or during issues. The problem is intermittently and has last anywhere from a couple of days to several months at a time.
NHTSA ODI #11487779
Mileage unknown · May 17, 2021
Electrical System
My alternator randomly for the past couple of years randomly surges voltage and the dealership has tried contacting for the recall but told me I have to make a report for s68 campaign for alternator fix
NHTSA ODI #11417541
24,000 miles · Nov 11, 2020
Electrical SystemEngineUnknown Or Other
THE LAST TIME MY TRUCK WAS IN FOR RECALL WAS IN 2016. THEY DID NOT FIX IT THEN AND HAVE NOT FIXED ANY RECALL SINCE, BUT THEY CLAM THAT THERE IS ONLY ONE RECALL OPEN AS OF DATE. NONE OF THE RECALLS HAVE BEEN REPAIRED. THIS IS BEING PENCEL WHIPED.
NHTSA ODI #11374203
58,241 miles · Oct 21, 2020
Electrical SystemStructure
DOOR LOCKS NOT OPERATING PROPERLY WITH KEY FOB, DOOR PANEL CONTROL OR KEYLESS TOUCH ENTRY MECHANISMS. STARTED AS INTERMITTENT ISSUE BUT IS NOW HARD FAILURE...PROBLEM MANIFESTS WITH FOLLOWING SYMPTOM: USING ANY LOCK/UNLOCK MODE ONLY THE DRIVERS DOOR AND TAILGATE LOCK/UNLOCK, WHEREAS THE FRONT PASSENGER DOOR AND TWO REAR DOORS DO …
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DOOR LOCKS NOT OPERATING PROPERLY WITH KEY FOB, DOOR PANEL CONTROL OR KEYLESS TOUCH ENTRY MECHANISMS. STARTED AS INTERMITTENT ISSUE BUT IS NOW HARD FAILURE...PROBLEM MANIFESTS WITH FOLLOWING SYMPTOM: USING ANY LOCK/UNLOCK MODE ONLY THE DRIVERS DOOR AND TAILGATE LOCK/UNLOCK, WHEREAS THE FRONT PASSENGER DOOR AND TWO REAR DOORS DO NOT LOCK OR UNLOCK WITH ANY AVAILABLE MECHANISM...ADDITIONALLY, THE FRONT PASSENGER DOOR AND TWO REAR DOORS DO NOT LOCK WITH THE SPEED ACTUATED LOCKING MECHANISM EITHER. THIS IS A SIGNIFICANT SAFETY ISSUE AND HAS BEEN BROUGHT UP IN SEVERAL OWNERS FORUMS.
NHTSA ODI #11365635
79,000 miles · Nov 1, 2019
Electrical System
TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM). THE RECALL WAS REPAIRED BY WESTBURY JEEP CHRYSLER DODGE RAM (516-333-2666, LOCATED AT 111 BOND ST, WESTBURY, NY 11590) IN FEBRUARY OF 2018. IN OCTOBER OF 2019, WHILE DRIVING APPROXIMATELY 15 MPH, AN OD…
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TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM). THE RECALL WAS REPAIRED BY WESTBURY JEEP CHRYSLER DODGE RAM (516-333-2666, LOCATED AT 111 BOND ST, WESTBURY, NY 11590) IN FEBRUARY OF 2018. IN OCTOBER OF 2019, WHILE DRIVING APPROXIMATELY 15 MPH, AN ODOR OF SMOKE WAS DETECTED. THE VEHICLE WAS PULLED OVER AND THE CONTACT SAW SMOKE UNDERNEATH THE HOOD. THE BATTERY INDICATOR WAS ALSO ILLUMINATED. THE CONTACT DISCONNECTED THE BATTERY AND THE VEHICLE STOPPED SMOKING. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR BURNED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD SEND AN INVESTIGATOR. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
NHTSA ODI #11277596
96,000 miles · Jul 28, 2019
Electrical System
BODY MOUNT CONTROL (BCM) . WHICH CONTROLS THE DOOR LOCKS HAS A HIGH RATE OF FAILURE INCLUDING MY TRUCK. DRIVERS DOOR LOCKS WHEN YOU HIT THE LOCK ON THE KEY FOB. BUT THE PASSENGER, AND BOTH BACK DOORS DO NOT DUE TO A FAULTY BODY MOUNT CONTROL (BCM). HAVE SEEN LOTS OF PEOPLE REPORTING SAME SYMPTOMS AND FAILURES ON 2013 RAM TRUCKS.…
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BODY MOUNT CONTROL (BCM) . WHICH CONTROLS THE DOOR LOCKS HAS A HIGH RATE OF FAILURE INCLUDING MY TRUCK. DRIVERS DOOR LOCKS WHEN YOU HIT THE LOCK ON THE KEY FOB. BUT THE PASSENGER, AND BOTH BACK DOORS DO NOT DUE TO A FAULTY BODY MOUNT CONTROL (BCM). HAVE SEEN LOTS OF PEOPLE REPORTING SAME SYMPTOMS AND FAILURES ON 2013 RAM TRUCKS. VEHICLE WAS STATIONARY
NHTSA ODI #11240201
86,000 miles · Jul 12, 2019
Electrical System
DRIVER SIDE AND TAIL GATE ARE THE ONLY ITEMS THAT WILL LOCK USING KEY FOB OR DOOR LOCK SWITCH
NHTSA ODI #11231386
89,000 miles · Apr 4, 2019
Electrical SystemUnknown Or Other
BACKUP CAMERA SCRAMBLES AND GOES OUT INTERMITTENTLY WHEN BACKING UP, AND REAR PASSENGER TAILLIGHT POSTING OUT IN SYSTEM MESSAGES ON STARTUP AND STORED MESSAGES BUT IS NOT OUT.
NHTSA ODI #11193753
Official recalls
14May 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
Consequence & remedy
Consequence: If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Remedy: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Dec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Dec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Sep 12, 2017
Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.
Consequence & remedy
Consequence: The leaking water pump can increase the risk of an engine compartment fire.
Remedy: Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
Aug 10, 2017
Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.
Consequence & remedy
Consequence: If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
Remedy: AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.
May 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Consequence & remedy
Consequence: If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Remedy: Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Additional source detail variants (2)
Air Bags:side/window:curtain
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Consequence: If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Remedy: Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Air Bags
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
Consequence: If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Remedy: Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Oct 13, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
Consequence & remedy
Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.
Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence & remedy
Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Jul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Consequence & remedy
Consequence: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Remedy: Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Jul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Consequence & remedy
Consequence: Air bags that unexpectedly deploy increase the risk of a crash or injury.
Remedy: Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Additional source detail variants (2)
Seat Belts
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Consequence: Air bags that unexpectedly deploy increase the risk of a crash or injury.
Remedy: Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Air Bags:side/window
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Consequence: Air bags that unexpectedly deploy increase the risk of a crash or injury.
Remedy: Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence & remedy
Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Additional source detail variants (2)
Fuel System, Diesel
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Engine And Engine Cooling:engine:diesel
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Consequence: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
Jun 4, 2013
Chrysler is recalling certain model year 2013 Ram 1500, 2500, and 3500 trucks manufactured September 9, 2012, through March 5, 2013 and equipped with optional premium tail lamps. In the affected vehicles, the turn signal indicator may not flash at a double rate to give a notification to the driver of a turn signal malfunction. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Consequence & remedy
Consequence: Without a warning that the turn signal is malfunctioning, the driver would continue to use the vehicle, unaware that other drivers on the road are not being notified that the vehicle is turning, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will reprogram the Central Body Controller software, free of charge. The recall began June 27, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N35.
Jun 4, 2013
Chrysler is recalling certain model year 2013 Ram 2500 and 3500 trucks manufactured January 7, 2013, through February 28, 2013 and equipped with optional premium headlamps. The headlamp shutters may function improperly when in high-beam mode. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Consequence & remedy
Consequence: Improper headlight shutter function during high beam use may reduce the drivers visibility and possibly blind oncoming traffic. Either condition may increase the risk of crash.
Remedy: Chrysler will notify owners, and dealers will reconfigure the Central Body Controller, free of charge. The recall began July 30, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N33.
Apr 3, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Ram 2500 and 3500 trucks manufactured January 7, 2013, through March 6, 2013. The engine cover may trap an excessive amount of heat under the cover.
Consequence & remedy
Consequence: The excessive heat under the engine cover may result in an under hood fire.
Remedy: Chrysler will notify owners, and dealers will replace the existing engine cover with one that is a different design, free of charge. An interim letter was mailed on May 31, 2013. A second letter was mailed to owners with instructions on how to obtain the free remedy on August 15, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N19.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3RQ25003 · Post Recall Remedy Brake Transmission Shift Interlock (btsi) Failure
Opened Jul 3, 2025 · No close date supplied
Status: open (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:gear Position Indication (prndl)
The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift lever.The failures of the BTSI described in the VOQs occurred on vehicles that had all previously been repaired under recall 17V-821 or 18V-100.Both recalls address a potential condition which can cause the BTSI locking pin to become stuck allowing the transmission to be shifted out of Park without depressing the brake pedal and/or without having a key in the ignition.Shifting the transmission out of Park when not having the brake pedal depressed can result in a vehicle rollaway. ODI is opening this Recall Query (RQ) to review the effectiveness of the 17V-821 and 18V-100 recall remedies, understand the root cause of additional vehicle rollaway incidents, and identify any other possible root cause that may affect the performance of the BTSI system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Power Train:automatic Transmission
The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift lever.The failures of the BTSI described in the VOQs occurred on vehicles that had all previously been repaired under recall 17V-821 or 18V-100.Both recalls address a potential condition which can cause the BTSI locking pin to become stuck allowing the transmission to be shifted out of Park without depressing the brake pedal and/or without having a key in the ignition.Shifting the transmission out of Park when not having the brake pedal depressed can result in a vehicle rollaway. ODI is opening this Recall Query (RQ) to review the effectiveness of the 17V-821 and 18V-100 recall remedies, understand the root cause of additional vehicle rollaway incidents, and identify any other possible root cause that may affect the performance of the BTSI system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
Power Train:automatic Transmission:gear Position Indication (prndl)
The Office of Defects Investigation (ODI) has received 14 Vehicle Owner Questionnaire (VOQ) reports and 6 EWR Death & Injury (D&I) reports describing post recall remedy failures of the brake transmission shift interlock (BTSI) system in certain Model Year (MY) 2013-2018 RAM pickup trucks.The subject vehicle models include 1500, 2500, 3500, 4500, and 5500 trucks equipped with a column mounted shift lever.The failures of the BTSI described in the VOQs occurred on vehicles that had all previously been repaired under recall 17V-821 or 18V-100.Both recalls address a potential condition which can cause the BTSI locking pin to become stuck allowing the transmission to be shifted out of Park without depressing the brake pedal and/or without having a key in the ignition.Shifting the transmission out of Park when not having the brake pedal depressed can result in a vehicle rollaway. ODI is opening this Recall Query (RQ) to review the effectiveness of the 17V-821 and 18V-100 recall remedies, understand the root cause of additional vehicle rollaway incidents, and identify any other possible root cause that may affect the performance of the BTSI system. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.
PE18016 · Steering Loss Due To Linkage Separation
Opened Dec 17, 2018 · Closed Dec 12, 2019
Status: closed (inferred from source dates) · Steering:linkages:drag:link:connection
On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 18-016 to investigate the steering system on model year (MY) 2015 and 2016 Ram 2500 manufactured by FCA US, LLC (FCA). Four complaints were received alleging separation of the drag link, a steering linkage that connects between the right front steering knuckle and the pitman arm on the steering box output shaft. The failures were found to be at a threaded coupler within the drag link used for adjusting the length of the linkage during routine maintenance (alignment) of the steering system.Once separation occurs, turning the steering wheel has no effect, and there is no way for the driver to control or maintain the direction of the vehicle. During the investigation, it was determined that the same threaded coupler was used on two different drag link designs FCA manufactured on MY 2013-2018 Ram 2500 and 3500 pickups. FCA refers to the designs as either 4x2 or 4x4 style. In both designs, the coupler is prevented from turning on the drag link via two jam nuts that are tightened against the coupler. In its response to NHTSA's March 15, 2019, Information Request (IR) letter, FCA identified 48 incidents alleging separation of the steering linkage at the coupler resulting in a loss of steering control. Of those, 13 involved a crash, one of which resulted in an injury. All of the separations involved the 4x4 style drag link. Additionally, FCA's IR response refers to over 300 4x4 style equipped vehicles that experienced, or may have experienced loosening of one or more coupler jam nuts. On January 25, 2019, FCA submitted a Defect Information Report (DIR) initiating NHTSA Recall No. 19V-021. In its DIR, FCA stated that the outboard jam nut in certain MY 2013-2018 Ram 2500 and 3500 could loosen potentially resulting in damage to the coupler and/or drag link threading allowing one end of the drag link to separate. The DIR notes that drag link separation results in loss of steering control, which in turn can cause a crash without warning. FCA's DIR did not identify a root cause for the defect, however it posits that an improperly torqued outboard jam nut could loosen, and with long-term vehicle use, cause damage to the outer link bar and/or coupler threads due to relative motion between the two components. The scope of Recall 19V-021 included vehicles with the 4x4 style drag link only. Also discussed in its IR response, FCA noted that the 4x2 style drag link contains a design difference (the outboard portion of the drag link is straight while the 4x4 style contains a bend) which it suggests may result in differences in the mechanical (bending) loads presented at the coupler and jam nut interface. Moreover, the DIR states that While root cause of the 4x4 style defect has not been established, FCA US believes that bending loads on the drag link is, at least, a causal contributing factor. FCA notes it did not identify any reports alleging 4x2 style separation as well as only three reports of loosening of jam nuts, two of which resulted in loosening that provided obvious warning to the vehicle operator, indicating a different failure mode.NHTSA is upgrading this investigation to Engineering Analysis (EA) 19-004 in order to continue to monitor the subject 4x2 style vehicles for evidence of field failures. Additionally, in conjunction with NHTSA's Vehicle Research and Test Center, ODI intends to more thoroughly study potential root cause(s) of the 4x4 style defect mechanism, and if identified, will seek to determine if the 4x2 drag link is susceptible to the same mechanism(s). NHTSA will also evaluate the long-term suitability of the recall
RQ15004 · Software Security Vulnerability
Opened Jul 24, 2015 · Closed Jan 5, 2016
Status: closed (inferred from source dates) · Electrical System:software
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi
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