NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
37 reports106,000 miles · Aug 7, 2019
Suspension
TL* THE CONTACT OWNS A 2009 RAM 1500. WHILE REVERSING OUT OF A PARKING LOT AND TURNING TO THE RIGHT, THE FRONT DRIVER'S SIDE HUB DETACHED FROM THE WHEEL WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WHEEL HUB ASSEMBLY SEPARATED FROM THE WHEEL AND NEEDED TO BE REPLACED. THE VEHI…
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TL* THE CONTACT OWNS A 2009 RAM 1500. WHILE REVERSING OUT OF A PARKING LOT AND TURNING TO THE RIGHT, THE FRONT DRIVER'S SIDE HUB DETACHED FROM THE WHEEL WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WHEEL HUB ASSEMBLY SEPARATED FROM THE WHEEL AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. GERRY WOOD CHRYSLER DODGE JEEP RAM (525 JAKE ALEXANDER BLVD S, SALISBURY, NC 28147, (704) 508-4660) WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 07V038000 (SUSPENSION). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
NHTSA ODI #11242196
Mileage unknown · Jun 12, 2019
Electrical SystemEngineSteering
THE TRUCK LOST POWER AND THE STEERING LOCKED UP.IT WAS IN MOTION GOING AROUND A TURN AND WENT OFF THE ROAD. THIS IS THE SECOND TIME THE VEHICLE LOST POWER THE FIRST WAS ON THE FREEWAY AND THE DEALER SAID THERE WERE NO ERROR CODES.
NHTSA ODI #11219442
74,800 miles · Mar 19, 2019
Structure
RUSTED FRAME, REPORTED TO FCA 2/19/19 , PRESENTED TO DEALERSHIP 2/25/19, I WAS TOLD THEY COULD NOT LIFT TRUCK FOR SAFETY REASONS, THERE IS A HOLE ROTTED THROUGH THE FRAME RAIL FORWARD OF REAR TIRE. THIS COULD BE AN OBVIOUS SAFETY ISSUE. I HAVE HAD THE RECALL DONE FOR THE GAS TANK STRAP, FRAME RUST, THE TRUCK IS IN EXCELLENT SHA…
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RUSTED FRAME, REPORTED TO FCA 2/19/19 , PRESENTED TO DEALERSHIP 2/25/19, I WAS TOLD THEY COULD NOT LIFT TRUCK FOR SAFETY REASONS, THERE IS A HOLE ROTTED THROUGH THE FRAME RAIL FORWARD OF REAR TIRE. THIS COULD BE AN OBVIOUS SAFETY ISSUE. I HAVE HAD THE RECALL DONE FOR THE GAS TANK STRAP, FRAME RUST, THE TRUCK IS IN EXCELLENT SHAPE, IT HAS 74,800 MILES, NOT A SCRATCH AND A LIFETIME POWER TRAIN WARRANTY. IT HAS BEEN MAINTAINED. THIS FRAME WAS ONLY USED FOR A COUPLE YEARS, I WOULD NOT BE SURPRISED IF ALL RAMS OF THIS VINTAGE DID NOT HAVE THE SAME PROBLEM OR WILL SHORTLY I SPOKE TO FCA ON 3/14/19, I WAS TOLD THAT I COULD TAKE MY TRUCK TO ANOTHER DEALERSHIP, THEY COULD PREVENT ME FROM DRIVING MY TRUCK HOME, AND FCA WOULD OFFER NO ASSISTANCE. PRESENTLY A NEW FRAME IS NOT AVAIL COULD TAKE MONTHS TO GET, IF IT CAN BE GOTTEN. THIS IS AN ACCIDENT WAITING TO HAPPEN.
NHTSA ODI #11189973
57,500 miles · Feb 8, 2019
Unknown Or Other
I OWN A 2009 RAM 1500 SLT WHICH I BOUGHT BRAND NEW THAT CAN NO LONGER SUPPORT ITS OWN WEIGHT. THE FRAME IS SO BADLY CORRODED IT CAN NOT BE LIFTED. THE VEHICLE WAS BROUGHT INTO FAIR OAKS CHANTILLY MOTORS (703-961-9900) FOR A RECALL AND THE SERVICE MANAGER, TOM ARCHER CALLED TO INFORM ME THE FRAME WAS SO CORRODED THEY COULD NOT …
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I OWN A 2009 RAM 1500 SLT WHICH I BOUGHT BRAND NEW THAT CAN NO LONGER SUPPORT ITS OWN WEIGHT. THE FRAME IS SO BADLY CORRODED IT CAN NOT BE LIFTED. THE VEHICLE WAS BROUGHT INTO FAIR OAKS CHANTILLY MOTORS (703-961-9900) FOR A RECALL AND THE SERVICE MANAGER, TOM ARCHER CALLED TO INFORM ME THE FRAME WAS SO CORRODED THEY COULD NOT LIFT THE VEHICLE TO PREFORM THE MAINTENANCE. THIS TRUCK HAS LESS THAN 58,000 MILES ON IT, HAS NEVER BEEN IN OR NEAR SALTWATER, WAS PARKED OFF STREET ON A HARD DRIVEWAY, WAS METICULOUSLY MAINTAINED AND WAS WASHED REGULARLY AT A CARWASH WITH AN UNDER CARRIAGE SPRAY. I WAS ASSIGNED A CASE NUMBER UNDER THEIR "GOOD WILL" PROGRAM, BECAUSE I HAVE PURCHASED 4 NEW CHRYSLER PRODUCTS IN THE LAST 22 YEARS. THE CASE NUMBER IS 57483749. CHRYSLER HAS AGREED TO PAY FOR LABOR, BUT I MUST PAY FOR THE PARTS TO INCLUDE A NEW FRAME. THE FRAME COST ALONE IS $2,000. THIS IS A MATERIAL OR DESIGN DEFECT. A TRUCK FRAME WITH LESS THAN 60,000 MILES SHOULD NOT BE SO CORRODED IT CAN NOT SUPPORT ITS OWN WEIGHT. THIS VEHICLE COULD HAVE CRACKED IN HALF WHILE DRIVING CAUSING DEATH OR SERIOUS INJURY. THE TRUCK WILL NO LONGER PASS INSPECTION AND IS NOT SAFE TO DRIVE. THE CONSUMER SHOULD NOT BE RESPONSIBLE FOR CORRECTING ANY OF THIS PROBLEM. THIS IS SAFETY ISSUE I HOPE YOU CAN RESOLVE, OR ARE CURRENTLY INVESTIGATING.
NHTSA ODI #11175730
152,000 miles · Jan 24, 2019
Electrical System
TIPM FAILURE- TOTAL INTEGRATED POWER MODULE FAILED ABRUPTLY CAUSING THE FOLLOWING SYMPTOMS. ABS- BREAK- ESP/BAS AND TRACTION CONTROL INDICATOR LIGHTS TO LIGHT. THE FOLLOWING SYSTEMS NO LONGER WORK- HVAC- BLOWER FAN- WINDSHIELD WIPERS- DOOR LOCKS AND HORN ARE INOPERABLE. NO REPLACEMENT AVAILABLE FOR A MINIMUM OF 35 DAYS PER DODG…
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TIPM FAILURE- TOTAL INTEGRATED POWER MODULE FAILED ABRUPTLY CAUSING THE FOLLOWING SYMPTOMS. ABS- BREAK- ESP/BAS AND TRACTION CONTROL INDICATOR LIGHTS TO LIGHT. THE FOLLOWING SYSTEMS NO LONGER WORK- HVAC- BLOWER FAN- WINDSHIELD WIPERS- DOOR LOCKS AND HORN ARE INOPERABLE. NO REPLACEMENT AVAILABLE FOR A MINIMUM OF 35 DAYS PER DODGE CUSTOMER CARE LINE. THIS FAILURE OCCURRED WHILE MOVING AND GAVE NO WARNING OF TROUBLE BEFORE HAND.
NHTSA ODI #11171956
Mileage unknown · Dec 5, 2018
Structure
DRIVER AND PASSENGER SIDE ROCKER PANELS ARE DISINTEGRATING FROM RUST.
NHTSA ODI #11156094
49,000 miles · Oct 8, 2018
Power Train
HAD T79 SAFETY RECALL DONE NOW TRUCK LOCKS IN PARK ON INCLINE OR ROLLS BECAUSE ITS NOT IN PARK
NHTSA ODI #11138978
100,908 miles · Sep 26, 2018
Engine
EXHAUST MANIFOLD BOLTS SNAP AND CREATES A LOUD TICKING SOUND AT START UP, IT IDLES HIGH THEN EVENTUALLY SMOOTHS OUT AFTER IT HEATS UP. WAS REPAIRED ONCE AT DEALER UNDER WARRANTY BUT KEEPS REOCCURRING.
NHTSA ODI #11131650
51,000 miles · Jun 30, 2018
Electronic Stability Control (esc)
MY ABS CONTROL MODULE HAS A SHORT IN IT, THIS SET UP MY ABS, ESP AND TRACTION CONTROL WARNING LIGHTS TO COME ON IN THE CLUSTER. THERE WAS A TSB-09-041 ISSUED ON JULY 9, 2009 WARNING THE DEALERS ABOUT THIS PROBLEM. NHTSA NUMBER TSB IS 10030926. THIS PROBLEM IS ALL OVER THE INTERNET, MANY CONSUMERS WHO BOUGHT THIS VEHICLE GOT BUR…
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MY ABS CONTROL MODULE HAS A SHORT IN IT, THIS SET UP MY ABS, ESP AND TRACTION CONTROL WARNING LIGHTS TO COME ON IN THE CLUSTER. THERE WAS A TSB-09-041 ISSUED ON JULY 9, 2009 WARNING THE DEALERS ABOUT THIS PROBLEM. NHTSA NUMBER TSB IS 10030926. THIS PROBLEM IS ALL OVER THE INTERNET, MANY CONSUMERS WHO BOUGHT THIS VEHICLE GOT BURNED, I KNOW MY TRUCK IS NOW 9 YEARS OLD, BUT THIS PART SHOULD HAVE NEVER SHORTED OUT. CHRYSLER KNEW ABOUT THIS ISSUE, NO ONE NOTIFIED ME, AND NOW I GET STUCK WITH A BIG BILL THAT MAYBE CHRYSLER SHOULD HAVE FIXED YEARS AGO. YES, I'M PRETTY PISSED. I KNOW YOU PEOPLE AT NHSTA DO THE BEST YOU CAN, BUT CHRYSLER KNEW ABOUT THIS PROBLEM WITH THIS PARTICULAR YEAR VEHICLE, AND ISSUED THE BULLETIN TO THEIR DEALERS. MAYBE THERE SHOULD HAVE BEEN A RECALL ISSUED AT THE TIME OF THE BULLETIN TO REPLACE THESE DEFECTIVE ABS CONTROL MODULES THAT WERE BAD FROM THE GET GO, NOW YEARS LATER THE DEFECTIVE PART THAT SHOULD HAVE BEEN REPLACED BACK IN 2009, HAS TO BE REPLACED NOW, AND IT'S EXPENSIVE. SOMEHOW CHRYSLER GOT IT RIGHT AFTER THE 2009 MODEL YEAR, NO OTHER MODELS HAVE HAD THIS ISSUE LIKE THE 2009 MODEL. DEFECTIVE ABS CONTROL MODULE SHOULD HAVE BEEN REPLACED BY CHRYSLER WHEN THEY KNEW THEY WERE NO GOOD.
NHTSA ODI #11104850
79,300 miles · Jun 29, 2018
Electrical SystemUnknown Or Other
THE TIPM IS FAILING HAVING ISSUES WITH ELECTRICAL FUNCTIONS, RIGHT SIDE DOORS LOCKS NOT WORKING CORRECTLY, WIPERS ARE NOT WORKING CORRECTLY, AC NOT WORKING--LESS THAN 80,000 MILES ON MY VEHICLE.
NHTSA ODI #11104800
Official recalls
2Mar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
Consequence & remedy
Consequence: If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Remedy: Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Dec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Consequence & remedy
Consequence: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.