2022 Porsche Taycan

Complaint Summary: The passenger-side airbag sensor in my 2022 Porsche Taycan GTS has been malfunctioning continuously since I purchased the car as a Certified Pre-Owned vehicle from Park Place Porsche Dallas. The car displays repeated warnings to “Contact your dealer for assistance,” and the passenger-side airbag has been confirmed as non-functional. Details of the Defect: Porsche has acknowledged that this issue is part of an official recall, but there is no repair available and no timeline for when one will be provided. I have had the vehicle in service multiple times (over three months cumulative downtime), yet the defect persists with no remedy offered. Porsche has informed me the vehicle is still “drivable,” but the passenger seat is unsafe to use, and there is potential systemic risk to the driver and other passengers given the nature of the defect. Safety Concern: The fact that the passenger-side airbag does not function makes the vehicle unsafe for occupants. Returning this vehicle to me without a remedy places me, my passengers, and the public at risk. Manufacturer Response: Porsche has refused to provide a fix, a replacement vehicle, or a buyback. They continue to return the vehicle to me in this unsafe condition, stating only that the car is “drivable.” Requested Action: I am requesting that NHTSA investigate Porsche’s handling of this recall, specifically: Why a known safety-critical defect has not been repaired for over two years. Why Porsche continues to return vehicles with disabled airbags to customers without remedy. What steps Porsche will be required to take to protect owners and ensure compliance with federal safety requirements. Owner Impact: I cannot safely use the front passenger seat of my car, and I have no assurance that other airbags will function correctly. This situation has caused significant inconvenience, financial loss, and safety risk to me and my family.

Driving at 45 MPH, and suddenly the car lost the ability to accelerate. It has no power/torque. It seemed to be able to maintain the speed (but not entirely sure or if it was coasting). I had limited areas on the road to turn so took last possible turn to pull over. A shutdown/start corrected the situation. No warning lights or indicators of any kind appeared. Cannot reproduce, which makes this situation more frightening. No other symptoms or warnings before.

Beginning around 45,000 miles, my 2022 Porsche Taycan began experiencing recurring failures in the surround view/backup camera system. One or more camera views will appear blank with a crossed-out camera icon. This affects the federally mandated rear backup camera as well as other viewing angles. The issue occurs intermittently but has become more frequent. The vehicle is available for inspection upon request. This defect puts my safety and others at risk by eliminating rear visibility when reversing, increasing the likelihood of hitting pedestrians (especially children), missing low obstacles, or colliding with vehicles in blind spots. Backup cameras are critical for preventing these incidents, particularly in driveways, parking lots, and tight urban spaces. The problem has been confirmed by Porsche Silver Spring in Maryland during a recall visit. They stated the repair is not covered and quoted approximately $20,000 to replace the system. The cameras are original equipment and have not been tampered with. The vehicle has not been inspected by police or insurance representatives, but the defect has been documented in photographs. There were no warning lamps prior to the first failure—only the blank camera screen and crossed-out icon when the failure occurs. Other Porsche Taycan owners have reported similar issues, suggesting this may be a broader design or component defect. I request NHTSA’s investigation to determine if this is a widespread safety defect requiring a recall or manufacturer-supported repair program.

My Porsche Taycan unexpectedly applies the brakes on its own while traveling at highway speeds and flashes a red warning message instructing me to take control of the steering wheel, even though both of my hands are already on the wheel. This is extremely dangerous because sudden braking at high speeds creates a major risk of rear-end collisions and loss of control. When It Occurs: This issue started recently and has happened multiple times under normal driving conditions (clear weather, open road, both hands on the wheel, no imminent obstacle). It appears to occur without warning and without any legitimate reason for emergency braking. Approximately 3 times in 1 month. Dealer Response: I reported the problem to my Porsche dealership. They claimed this behavior is “normal,” but also acknowledged that many other owners have experienced similar issues. Despite this, they offered no fix and did not classify it as a defect. I strongly disagree that this is normal—this is a critical safety hazard. I have another upcoming appointment for an additional check June 29, 2025. Safety Risk: Unexpected braking at highway speeds could lead to a rear-end crash, loss of control, or serious injury. This is not driver error. The vehicle is misinterpreting conditions or malfunctioning, and the warning to take control of the steering wheel despite both hands being on the wheel suggests a possible sensor or software failure.

On April 14, 2025, I suffered an electric shock injury while using the Porsche Mobile Charger Plus (Part No. 9J1.971.675.AC; Model PMCPU96A) that came with my 2022 Porsche Taycan, purchased as a Certified Pre-Owned (CPO) vehicle on April 5, 2025, from Braman Porsche in Florida. The injury required emergency medical care and hospitalization. I continue to experience symptoms and am undergoing physical therapy and cardiology follow-up. After the incident, I learned that multiple NHTSA safety recalls and technical bulletins (e.g., 23V-841, APB6, ARB5, ARB7) were already active at the time of sale, affecting both the vehicle and charger. These bulletins cite overheating and internal defects that may cause safety hazards during charging. Despite the vehicle being sold under the Porsche CPO program, no recall was disclosed to me at the time of purchase. The dealership later returned a different charger than the one originally supplied, but I retained the original unit that caused the shock. I am preserving it for potential forensic examination. I am filing this complaint to request that NHTSA investigate the Porsche Mobile Charger Plus and the dealership’s sale of vehicles with open safety recalls. This appears to be a serious and ongoing risk to consumer safety.

While waiting for light to turn green atba highway off raml, the car dash displayed two errors in quick succession and would not move. The errors were "Engine control error Park vehicle in a safe place" and "Electrical system error Restarting not possible, Service required". There was also an error about PSM, but I wasn't able to get a picture of it. I turned the car off and back on, which did not resolve the error. I then turned the car off, got out of the car, locked it, and got back in and turned it back on and it drove normally. This has happened twice.

Session ID: [XXX] EA Case No: [XXX] Time of incident: [XXX] While DC fast charging my 2022 Porsche Taycan at an Electrify America station, I experienced a critical malfunction during cable disconnection. Upon unplugging, there was a visible spark, fire, and smoke on the car's charging port. The DC charge port showed heat damage, with melted pins that rendered it unusable. A Porsche dealer confirmed the damage likely resulted from the charging event, not a vehicle defect. A repair invoice of ~$5000 has been issued. This incident posed a serious fire and electric shock hazard. If someone had been closer to the port, injury or fire could have occurred. No warnings or errors were displayed by the vehicle before or during the event, which happened suddenly and without shutdown or alert. The dealership inspected the damage and noted signs of thermal/electrical malfunction. A copy of the dealer's report is attached with this form. The component has not yet been examined by Porsche North America, insurance, or third parties, but I am escalating the issue. The damaged charger remains nonfunctional as of June 11, and Electrify America has stated the charger's connector pins need replacement. Electrify America has also refused to reimburse any damage fees to me. A picture of the out of operation charger as of 6/7 is attached. The vehicle charge port is available for inspection if needed. I can't confirm whether the malfunction was caused by Electrify America’s charger, the Taycan’s port, or both, however evidence suggests the HV charging cable triggered the fault. This event presents a credible safety risk to people and vehicles. EA's chargers are widely used, and if this issue affects compatibility with vehicles like the Taycan, other users may be at risk of fire or shock. No injury occurred, but the potential was significant. I am reporting this to NHTSA to urge investigation into the broader safety implications. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am filing a complaint regarding a serious design flaw in the Porsche Taycan that allows road debris and rocks to damage its radiator fans and cooling system, posing safety risks. The radiator fans are critical for thermal management in this electric vehicle, cooling the high voltage battery, power electronics, and motors to ensure safe operation, optimal performance, and battery longevity. Damaged fans can lead to overheating, reduced power output, or system shutdowns, increasing the risk of accidents, especially during high-speed or demanding driving conditions. Numerous Taycan owners, including myself, have reported radiator and fan damage from small rocks or debris entering through the front grille or wheel well vents. This issue has caused loud fan noises, reduced cooling efficiency, or complete fan failure, with repair costs ranging from $2000-$7000. I recently had replace both radiator fans in the total repair cost was approximately $6800. Porsche attributes these failures to external road hazards, often denying warranty claims, and owners face costly repairs or filing claims with their car insurance company. The Taycan’s cooling system design is inadequate for a high performance EV marketed for diverse driving conditions, including gravel roads or roads that are going through the process of re-pavement. The exposed fans and radiators are prone to damage, compromising the vehicle’s safety and reliability. This widespread issue warrants a recall to address the design flaw, such as installing robust protective screens or redesigning the cooling system to prevent debris ingress. Without intervention, owners face ongoing safety risks and financial burdens. I urge the NHTSA to investigate and mandate a recall to ensure the Taycan’s critical cooling systems function safely under normal driving conditions.

NHTSA campaign 24V732000 is a recall of 27,000 Porsche Taycans for high-voltage batteries may short circuit and increase risk of fire. For vehicles in Porsche campaign ARB6 for which online data is unavailable, owners are advised to have the recalled vehicles inspected and limit charging to 80%. In December 3, 2024, letter (attached) to UK Taycan owners of Taycans in ARB6, in addition to limiting charge to 80%, Porsche writes: “Additionally, until the inspection has been completed, we would advise not to charge the vehicle under cover and or to ensure the vehicle is not parked adjacent to or under buildings.” Why is Porsche’s warning to UK Taycan owners in ARB6 not to charge their Taycans under cover and ensure the vehicle not parked adjacent to buildings not included in the ARB6 notification letter to US Taycan owners?

While driving on the city streets, the vehicle would not accelerate properly. At a stop sign, when pressing the accelerator, the vehicle started to jerk forward slowly and would not accelerate properly. A turtle started to flash on the cluster display. Trying to get to a safe location, the vehicle kept jerking forward slowly while slowly increasing speed and flashing the turtle icon.