2022 Porsche Taycan

This incident is related to the ARB7/24V-732 recall, first communicated to me in November, 2024 and again in July, 2025. The July, 2025 letter states that software would be installed in the vehicle to test the health of my vehicle's battery, at a Porsche Center. I believe that this was actually performed over-the-air at my home. It's my guess that because the software was installed over-the-air, the normal process to close out a recall did not occur. I did not receive notification that my vehicle was determined to be healthy, and it isn't clear when NHTSA did. The slow or non-reporting of the vehicle recall status has had a ripple effect, as practically every third party tracker of recall information believes that the recall is still active on my vehicle. This is impacting the vehicle's worth in the market and may be impacting insurance rates and other vehicle health-dependent service costs. Porsche claims that it is my responsibility to correct the record of the vehicle with third parties, when it is their negligence that is causing the work. I see this as unfinished work on their side, and I ask NHTSA to help drive Porsche Cars North America to complete their work. Moreover, Porsche should be compelled to notify all customers whose health check was performed remotely that their vehicle was found to be healthy and that the recall was lifted on their vehicle. Lastly if it is not mandated that the OEM is responsible to communicate the resolution of recalls performed without service receipts, then this should be considered alongside any other updates to law. Thanks for any help that you can provide.

I am reporting a safety defect involving (1) sudden loss of propulsion (“turtle mode”/limp mode) while accelerating/merging into traffic and (2) unintended steering movement while driver-assist/lane centering was active (vehicle jerked toward adjacent lane and off roadway). These events create an immediate crash risk. The vehicle has also had repeated charging-related overheating/charging stoppage events, which I believe may present a fire risk when charging in a residential garage. Repairs have been attempted multiple times by an authorized Porsche dealer, but defects persist. Warranty has now expired, and an independent scan shows ongoing network/data bus/12V monitoring faults consistent with continuing electrical/network instability. I am requesting NHTSA review for a potential safety defect investigation/recall.

On 9/18/2025, while driving at approximately 45 mph on a busy road called Hualapai in Las Vegas, Nevada, my Porsche Taycan suddenly displayed “Electrical system error – Park vehicle in a safe place”. The car immediately slammed to a stop in live traffic. I heard a loud thump from the front end as this occurred. I was nearly hit by six cars swerving to avoid me in the rain. Gladly no one made contact and no one was hurt. My car turned into a brick in the middle lane with lots of traffic sort of like I brake checked them all. I lost all steering as it locked up, I couldn't get out of fast moving traffic as the car wouldn't go back into drive and had to toggle to neutral and push the car. This was a life-threatening failure that created a dangerous hazard for me and other drivers.

Driving at 45 MPH, and suddenly the car lost the ability to accelerate. It has no power/torque. It seemed to be able to maintain the speed (but not entirely sure or if it was coasting). I had limited areas on the road to turn so took last possible turn to pull over. A shutdown/start corrected the situation. No warning lights or indicators of any kind appeared. Cannot reproduce, which makes this situation more frightening. No other symptoms or warnings before.

Beginning around 45,000 miles, my 2022 Porsche Taycan began experiencing recurring failures in the surround view/backup camera system. One or more camera views will appear blank with a crossed-out camera icon. This affects the federally mandated rear backup camera as well as other viewing angles. The issue occurs intermittently but has become more frequent. The vehicle is available for inspection upon request. This defect puts my safety and others at risk by eliminating rear visibility when reversing, increasing the likelihood of hitting pedestrians (especially children), missing low obstacles, or colliding with vehicles in blind spots. Backup cameras are critical for preventing these incidents, particularly in driveways, parking lots, and tight urban spaces. The problem has been confirmed by Porsche Silver Spring in Maryland during a recall visit. They stated the repair is not covered and quoted approximately $20,000 to replace the system. The cameras are original equipment and have not been tampered with. The vehicle has not been inspected by police or insurance representatives, but the defect has been documented in photographs. There were no warning lamps prior to the first failure—only the blank camera screen and crossed-out icon when the failure occurs. Other Porsche Taycan owners have reported similar issues, suggesting this may be a broader design or component defect. I request NHTSA’s investigation to determine if this is a widespread safety defect requiring a recall or manufacturer-supported repair program.

On April 14, 2025, I suffered an electric shock injury while using the Porsche Mobile Charger Plus (Part No. 9J1.971.675.AC; Model PMCPU96A) that came with my 2022 Porsche Taycan, purchased as a Certified Pre-Owned (CPO) vehicle on April 5, 2025, from Braman Porsche in Florida. The injury required emergency medical care and hospitalization. I continue to experience symptoms and am undergoing physical therapy and cardiology follow-up. After the incident, I learned that multiple NHTSA safety recalls and technical bulletins (e.g., 23V-841, APB6, ARB5, ARB7) were already active at the time of sale, affecting both the vehicle and charger. These bulletins cite overheating and internal defects that may cause safety hazards during charging. Despite the vehicle being sold under the Porsche CPO program, no recall was disclosed to me at the time of purchase. The dealership later returned a different charger than the one originally supplied, but I retained the original unit that caused the shock. I am preserving it for potential forensic examination. I am filing this complaint to request that NHTSA investigate the Porsche Mobile Charger Plus and the dealership’s sale of vehicles with open safety recalls. This appears to be a serious and ongoing risk to consumer safety.

While waiting for light to turn green atba highway off raml, the car dash displayed two errors in quick succession and would not move. The errors were "Engine control error Park vehicle in a safe place" and "Electrical system error Restarting not possible, Service required". There was also an error about PSM, but I wasn't able to get a picture of it. I turned the car off and back on, which did not resolve the error. I then turned the car off, got out of the car, locked it, and got back in and turned it back on and it drove normally. This has happened twice.

NHTSA campaign 24V732000 is a recall of 27,000 Porsche Taycans for high-voltage batteries may short circuit and increase risk of fire. For vehicles in Porsche campaign ARB6 for which online data is unavailable, owners are advised to have the recalled vehicles inspected and limit charging to 80%. In December 3, 2024, letter (attached) to UK Taycan owners of Taycans in ARB6, in addition to limiting charge to 80%, Porsche writes: “Additionally, until the inspection has been completed, we would advise not to charge the vehicle under cover and or to ensure the vehicle is not parked adjacent to or under buildings.” Why is Porsche’s warning to UK Taycan owners in ARB6 not to charge their Taycans under cover and ensure the vehicle not parked adjacent to buildings not included in the ARB6 notification letter to US Taycan owners?

The Porsche EV Charger started an electrical fire in the wall of my garage while charging on May 21st 2024. The charger melted as a result. On the way to take my car to the dealership the dash became very hot to the touch as well. Fast forward to today, my car is still at the dealership. They have contacted me and asked me to pick it up and return my loaner car. They cannot however provide me with a new charger for my car. Porsche has sent out new chargers as part of this recall but they don't have the software in place so the chargers are useless right now. Porsche will give $500 toward the purchase of a 3rd party charger but they told me that they will not accept any responsibility if the third party charger damages my vehicle in any way and they acknowledge that using the suggested 3rd party charger may void my vehicle warranty. They refuse to provide me with a loaner car until my car can safely be charged with a Porsche charger that wouldn't void my current warranty.

I just contacted Porsche Customer Service and they told me that the replacement cables for the charger were available and my Porsche dealer could order me one. I went to Porsche Fresno and spoke to the service manager who said he had no information saying that these cables were available and if they were I would have gotten a letter from Porsche saying so. He also said that when they become available he will get an allocation of them. Please make Porsche Customer Service stop putting out misinformation! The original recall letter for this was dated January 22, 2023. Today is May 26, 2024. Porsche has had 490 days, or 70 weeks, to provide safe cables for these mobile chargers. This is not acceptable performance on the part of Porsche!