2021 Porsche Macan

The CHIME SPEAKER in the failed with less than vehicle 11,000 miles on the odometer. This extremely low mileage indicates that the failure is due to a manufacturing defect rather than standard wear and tear. I am particularly concerned because this is not merely a convenience issue; it is a significant safety concern. The chime speaker is the primary method of delivering audible alerts for: - Turn Signal Indicators: The lack of an audible "click" prevents confirmation that signals are active, which can lead to driver error or unintentional signaling. - Seatbelt Warnings: Critical reminders for passenger safety are now silenced. - System Fault Alerts: Any immediate mechanical or electrical warnings from the vehicle’s diagnostic systems are currently uncommunicated to the driver. - Lane departure warnings. - Collision alerts - Blind spot alerts - Other advanced driving assist and safety systems. The fault has been reproduced and confirmed by the dealer (Porsche Tysons Corner). The fault is also confirmed by the vehicles onboard diagnostic and warning system. The dealers proposed fix is to replace the entire instrument cluster at a cost of more than $5000 or turn the repair over to an audio shop in hopes that they can replace remove the instrument cluster and replace the chime speaker with a non-OEM part as the OEM lowest replaceable part is the entire instrument cluster. This is safety issue because very few vehicle owners will be will to spend more than $5000 to repair/replace the chime speaker.

On November 12, 2025 the transmission, power train, and/or other components on my Porsche Macan S failed. My Macan was parked (gear selector in "Park") on a level surface, the ignition turned off and the key removed from the ignition when it was tapped from behind by another vehicle that was exiting a residential garage. The Macan proceeded to roll over two hundred feet from the impact, jumped two curbs, crossed a street with active traffic, and finally stopped when it hit a tree. There was extensive damage to my vehicle but fortunately there were no injuries because the Macan was unmanned at the time of impact. If there were pedestrians and/or other vehicles crossing the path of the Macan they would have been hit. There were no warning signs prior to the failure. This incident has been reported to Porsche Cars North America, Inc. ("PCNA"). I requested an inspection of my vehicle at an authorized Porsche repair dealership but was told: "PCNA has determined that our involvement would not be required in this matter therefore, we are unable to investigate it further". PCNA has disavowed any responsibility for the manufacturer's defect that endangers other drivers, pedestrians and me, given the risk of reoccurrence.

When I first purchased my car, it reversed while the car was on auto hold while I was on a steep hill with a stoplight. There was no way to stop the car as the break didn’t work somehow it worked when I slammed the gas. The dealership said it was a software issue so they updated it. A few months later it was worse. I tried to put the car in park and slam the brakes but it didn’t work. I don’t remember how I got it to move because there was a car behind me and I was panicking. Both times my 5 years old was in the back seat. I’m addition, when I go up my hill there’s a clicking sound on the back right tire side. I called the dealership for that and they said that was normal.