2025 Porsche Cayenne

At approximately 57 miles after delivery of a new 2025 Porsche Cayenne, the Adaptive Cruise Control (ACC) and related driver-assistance safety systems failed while the vehicle was traveling at approximately 67 mph. There had been no collision, impact, or abnormal event prior to the failure. Porsche’s diagnostic logs (PIWIS) confirmed the system failure occurred while the vehicle was traveling at approximately 67 mph. A physical inspection of the vehicle showed no evidence of collision, abnormal G-force event, or exterior damage that would explain the system failure. The malfunction disabled a key driver-assistance safety feature on a nearly new vehicle. The vehicle was returned to the selling dealer for repair and the manufacturer, Porsche Cars North America, was notified. Both the dealer and manufacturer indicated that the issue was not considered a defect and declined to provide further explanation as to how such a failure could occur at extremely low mileage without any external factors. Given the extremely low mileage at which this safety system failure occurred, this may indicate a defect affecting the vehicle’s driver-assistance or ADAS systems. A failure of Adaptive Cruise Control and related driver-assistance systems at highway speed raises potential safety concerns for vehicle occupants and surrounding traffic. The failure occurred at extremely low mileage with no apparent triggering event, raising concern about a potential premature failure of a safety-related driver-assistance system.

The car was driven from Cheshire, CT to Old Tappan, NJ about 90 miles, just under two hours drive time. Combination of highway and back roads. The car was in drive in comfort mode proceeding slowly (approx 20 mph) down a street within a condo complex. As I approached the driveway I lightly braked, turned into the driveway then lightly pressed the accelerator to bring the car up the driveway apron onto the single car length driveway. At that point the car accelerated to what felt like max power. The car accelerated uncontrollably causing the car to advance in a right turn through the closed garage door striking a garaged vehicle in the right rear quarter and the right wall of the garage. Fortunately no one was hurt but this could have resulted on severe injury or death. No pre warning lights just a slight burning smell just before. This unrequested acceleration occurred twice before the crash incident leaving a traffic light from stop. Porsche has analyzed the car and find no fault. The insurance company has sent an adjuster. Damage estimated at $73,000.00.