Just purchased this vehicle from an independent dealer. Each time I test drove the vehicle, I put my seat belt on and after a few seconds of driving the driver's seat belt would come unlatched. Sales person told me that perhaps I wasn't latching it (false latch). After purchase, it has unlatched during my first day of driving…
Read full complaint
Just purchased this vehicle from an independent dealer. Each time I test drove the vehicle, I put my seat belt on and after a few seconds of driving the driver's seat belt would come unlatched. Sales person told me that perhaps I wasn't latching it (false latch). After purchase, it has unlatched during my first day of driving it. I see that there are other customers complaining of the same issue on the NHTSA website.
NHTSA ODI #11609423
72,000 miles · Jun 29, 2020
Seat Belts
THE DRIVER'S SIDE SEAT BELT UNLATCHES, EVEN WHEN IT APPEARS TO HAVE BEEN PROPERLY LATCHED AND I PULL ON IT TO CONFIRM THAT IT IS LATCHED. THIS HAPPENS WHETHER OR NOT THE VEHICLE IS IN MOTION. THIS IS HAPPENING CONSTANTLY, BUT I WILL FILL IN TODAY'S DATE BELOW. *TR
NHTSA ODI #11331553
114,000 miles · Mar 3, 2020
Seat Belts
TL* THE CONTACT OWNS A 2013 PORSCHE CAYENNE. THE CONTACT STATED THAT WHILE ATTEMPTING TO SECURE THE DRIVER'S SEAT BELT BUCKLE INTO THE RECEIVER, THE SEAT BELT FAILED TO LATCH. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER WAS NOT INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FA…
Read full complaint
TL* THE CONTACT OWNS A 2013 PORSCHE CAYENNE. THE CONTACT STATED THAT WHILE ATTEMPTING TO SECURE THE DRIVER'S SEAT BELT BUCKLE INTO THE RECEIVER, THE SEAT BELT FAILED TO LATCH. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER WAS NOT INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
NHTSA ODI #11315886
Mileage unknown · Jun 3, 2019
Seat Belts
AUTOMATIC LOCKING RETRACTOR WAS NOT PRESENT IN SEAT BELT FOR REAR CENTER SEAT. FMVSS208 REQUIRES A SEAT BELT LOCKING FEATURE BE PRESENT TO INSTALL A CHILD'S CAR SEAT. OWNER'S MANUAL INDICATES THAT ALL REAR SEATING POSITIONS + FRONT PASSENGER SEAT HAVE AN ALR - BUT IN THIS VEHICLE THE OUTBOARD REAR SEATS + FRONT PASSENGER SEAT HA…
Read full complaint
AUTOMATIC LOCKING RETRACTOR WAS NOT PRESENT IN SEAT BELT FOR REAR CENTER SEAT. FMVSS208 REQUIRES A SEAT BELT LOCKING FEATURE BE PRESENT TO INSTALL A CHILD'S CAR SEAT. OWNER'S MANUAL INDICATES THAT ALL REAR SEATING POSITIONS + FRONT PASSENGER SEAT HAVE AN ALR - BUT IN THIS VEHICLE THE OUTBOARD REAR SEATS + FRONT PASSENGER SEAT HAD IT, BUT THE CENTER SEAT DID NOT. SEE VIDEO HERE - HTTPS://PHOTOS.APP.GOO.GL/TJRNQDZN1XZCAKKG7 THE ABSENCE OF THE ALR WAS VERIFIED BY A NATIONALLY CERTIFIED CHILD PASSENGER SAFETY INSTRUCTOR.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2011-2016 Cayenne vehicles manufactured April 28, 2010, to January 11, 2016. The brake pedal pivot pin may be missing a circlip, allowing the pivot pin to move and the brake pedal to dislodge.
Consequence & remedy
Consequence: If the brake pedal dislodges, the driver may not be able to apply the brakes, increasing the risk of a crash.
Remedy: Porsche will notify owners, and dealers will inspect the brake pedal assembly circlip, installing any missing circlips, free of charge. The recall began on July 8, 2016. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AG02.
Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2013-2014 Cayenne and Cayenne GTS, model year 2013 Cayenne Diesel and model year 2014 Cayenne S, S Hybrid, Turbo, and Turbo S vehicles manufactured May 27, 2013, through July 10, 2013. In the affected vehicles, the calculated range of the remaining fuel displayed on the instrument cluster may be higher than the actual range. Additionally, the fuel level indicated by the fuel gauge may also be higher than actual amount in the tank.
Consequence & remedy
Consequence: The fuel display inaccuracies may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy: Porsche will notify owners, and dealers will update the instrument cluster software free of charge. The recall began on December 5, 2013. Owners may contact Porsche at 1-800-767-7243. Porsche's recall number is AD03.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2013 Porsche Cayenne Problems, Complaints & Recalls | Skip That Year