2006 Porsche Cayenne S

The contact owns a 2006 Porsche Cayenne S. The contact stated that the front of the vehicle was facing uphill, the contact decided not to reverse down the hill and was attempting to turn the vehicle around to drive down the hill. The contact put the vehicle in park and was hanging over the driver’s front door attempting to see where the edge of the hill was to back up the hill and drive down the hill. However, the gear went into neutral, and the vehicle unexpectedly moved, rolling down the hill. The contact jumped into the moving vehicle and depressed the brake pedal as the back of the vehicle hit the ground smashing the muffler into the vehicle. No warning light was illuminated. The vehicle was taken to the dealer and the contact was informed of the recall. The contact sustained injuries to the chest, left arm and shoulder, and the head. The contact had bruises on both legs and arms, and a large laceration on right shin which required medical attention. In addition, the contact was traumatized. The vehicle was repaired by replacing the plastic bushing on the selector lever cable. The contact referenced NHTSA Campaign Number: 19V446000 (Power Train) as a possible solution however, the VIN was not included in the recall. The manufacturer was notified of the failure, and informed the contact the vehicle would be repaired and the vehicle and paying for the damages. The contact was provided a claim number however, the contact was unsuccessful in reaching a representative. The approximate failure mileage was 158,322.

UPON RETURNING FROM A 200 MILE TRIP CRUISING AT 60-65 MPH AND EXITING THE OFF RAMP AT LOWER SPEEDS (25-30MPH) MY VEHICLE BEGAN TO SHAKE VIOLENTLY AND STOP UPON COMING TO A COMPLETE STOP. ONCE I STARTED TO ACCELERATE THE VEHICLE AGAIN BEGAN TO SHAKE VIOLENTLY AND LOUD KNOCKING CAME FROM THE UNDER CARRIAGE. I TOOK THE VEHICLE TO MY MECHANIC AND HE SAID THERE IS A FAILURE IN THE CENTER DRIVE SHAFT SUPPORT BEARING AND HAS SEEN THIS IN EVER CAYENNE HE HAS SERVICED. I ALSO LOOKED THIS UP ONLINE AND FOUND MANY COMPLAINTS AND SERVICE TECH'S TALKING ABOUT THIS FAILURE AROUND 70K-90K MILES FOR EVER PORSCHE CAYENNE AND VW TOUREG. I HOPE THERE IS SOME MANUFACTURER FINANCIAL SUPPORT FOR THIS OBVIOUS DEFECT WHICH SHOULD HAVE BEEN RECALLED A LONG TIME AGO. *TR