Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
100–25K
425–50K
750–75K
875–100K
6100–150K
2150K+
37 reports with mileage · 11 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 7 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
2 crash reports0 fire reports2 injury reports
What owners actually said
48 reports
2,003 miles · Oct 12, 2005
Power Train
DT: THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. WHILE DRIVING UP A HILL AT SLOW SPEEDS THE VEHICLE WILL FEEL AS IF THE TRANSMISSION IS GOING IN AND OUT OF GEAR. THIS CAUSES THE VEHICLE TO JERK, AND MAKES IT DIFFICULT TO CONTROL THE VEHICLE. THIS HAPPENS INTERMITTENTLY WHETHER IT IS WARMER OR COLDER TEMPERATURES. THE SERVICE…
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DT: THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. WHILE DRIVING UP A HILL AT SLOW SPEEDS THE VEHICLE WILL FEEL AS IF THE TRANSMISSION IS GOING IN AND OUT OF GEAR. THIS CAUSES THE VEHICLE TO JERK, AND MAKES IT DIFFICULT TO CONTROL THE VEHICLE. THIS HAPPENS INTERMITTENTLY WHETHER IT IS WARMER OR COLDER TEMPERATURES. THE SERVICE DEALER REPROGRAMMED THE ELECTRONIC CONTROL MODULE, , BUT THIS DID NOT REMEDY THE PROBLEM. THE SERVICE DEALER ATTEMPTED TO REPAIR THE PROBLEM NUMEROUS TIMES. THE ATTEMPTS TO REPAIR THE PROBLEM INCLUDED, UPDATING AND THE REPLACEMENT OF THE TRANSMISSION CONTROL UNIT. THIS STILL DID NOT REMEDY THE PROBLEM. THE DEALER REPORTED THE PROBLEM TO THE MANUFACTURER, AND THEY SENT A TECHNICIAN TO DETERMINE THE PROBLEM. THE TECHNICIAN REPRODUCED THE PROBLEM, AND SAID THAT IT WAS A CONDITION OF HILL HOLDER FUNCTION WHICH HOLDS THE VEHICLE IN PLACE TO APPROXIMATELY 800-1100 RPMS, AT WHICH IT WILL START TO ENGAGE THE TRANSMISSION. THE MANUFACTURER STATED THAT THIS WAS A NORMAL OPERATING PROCEDURE FOR THIS TYPE OF VEHICLE WHEN THE VEHICLE WA SCOLD. THE CONTACT REQUESTED FOR THE MANUFACTURER TO SUBMIT THE REASON WHY THIS WAS NORMAL OPERATING PROCEDURES FOR THE VEHICLE. THE REMEDY FROM THE MANUFACTURER WAS FOR THE CONTACT TO ACCELERATE MORE WHEN GOING UP A HILL. THE SECOND EXPLANATION THE MANUFACTURER OFFERED WAS THAT THE JERKING OF THE VEHICLE WAS CAUSED BY OUTSIDE TEMPERATURES. THE CALIFORNIA NEW MOTOR VEHICLE BOARD REQUESTED THAT THE SECOND EXPLANATION BE PUT INTO WRITING, BUT THE MANUFACTURER REFUSED. ANOTHER SAFETY CONCERN BOTHERING THE CONTACT WAS THAT WHILE DRIVING AND UPON ACCELERATION THE VEHICLE WILL STALL. WHEN ACCELERATING NOTHING WILL HAPPEN, THE ENGINE WILL COMPLETELY LOSE POWER. THE SERVICE DEALER STATED THIS WAS TRANSMISSION CONTROL., BUT THE REPAIRS DID NOT SOLVE THE PROBLEM. *AK
NHTSA ODI #10139489
8,047 miles · Sep 2, 2005
Electrical SystemEngine And Engine CoolingEquipment
2004 PORSCHE CAYENNE HAD THE FOLLOWING REPAIRS PERFORMED ON THE VEHICLE: REAR HATCH LID ADJUSTED, DOME LIGHT COVERS REPLACED, AUDIO UNIT REPLACED, ETC...***NO ANSWER REQUIRED***. *MR THE TRANSMISSION JERKS AND BANGED AT SLOW SPEEDS. THE DEALER UPDATED THE TRANSMISSION CONTROL UNIT. THE VEHICLE ALSO EXPERIENCED STALLING PROBLE…
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2004 PORSCHE CAYENNE HAD THE FOLLOWING REPAIRS PERFORMED ON THE VEHICLE: REAR HATCH LID ADJUSTED, DOME LIGHT COVERS REPLACED, AUDIO UNIT REPLACED, ETC...***NO ANSWER REQUIRED***. *MR THE TRANSMISSION JERKS AND BANGED AT SLOW SPEEDS. THE DEALER UPDATED THE TRANSMISSION CONTROL UNIT. THE VEHICLE ALSO EXPERIENCED STALLING PROBLEMS. THE REMOTE ENTRY REMOTE LOST IT'S PROGRAMMING AND HAD A POOR SIGNAL. AT TIME ALL THE DOOR LOCKS WOULD NOT UNLOCK USING THE KEYLESS ENTRY SYSTEM. THE VEHICLE EXPERIENCED SUSPENSION PROBLEMS. THE REAR HATCH LIGHT WOUOLD NOT TURN OFF BECAUSE THE HATCH WAS MISADJUSTED. THE CONSUMER FELT THAT THE HORN WAS NOT LOUD ENOUGH. THE VEHICLE SHIMMIED AT HIGHWAY SPEEDS AND A VIBRATION COULD BE FELT IN THE STEERING WHEEL. THE HEADLAMPS FOGGED UP. THE DRIVER'S SIDE MIRROR OULD NOT FOLD IN AUTOMATICALLY. THE RADIO AND OTHER ACCESORIES WOULD NOT TURN OFF WHENT HE KEY WAS REMOVED FROM THE IGNITION. THE HOOD WAS HAD TO RAISE BECAUSE THE TAILGATE SHOCKS FAILED. THE REAR HATCH WOULD NOT CLOSE BECAUSE IT WAS MISALIGNED. THE REAR ROOF MOLDING WOULD NOT STAY IN PLACE. THE RADIO PRODUCED NO SOUND AT TIME IN THE RADIO OR CD MODE. THE INSTRUMENT CLUSTER HAD TO BE UPDATED. THE SUNROOF WOULD NOT CLOSE FLUSH WITH THE ROOF. THE VEHICLE HAS BEEN OUT OF SERVICE FOR A TOTAL OF 32 DAYS SINCE THE VEHICLE WAS PURCHASED. *NM
NHTSA ODI #10136709
Mileage unknown · Feb 15, 2005
Power Train
VEHICLE HESITATES 1 - 2 SECONDS BEFORE RESPONDING TO ACCELERATOR PEDAL INPUT. IT IS A SERIOUS SAFETY CONCERN WHEN ATTEMPTING TO PASS OR CROSSING A BUSY INTERSECTION. *AK
NHTSA ODI #10110554
Mileage unknown · Dec 29, 2004
Vehicle Speed Control
I OWN A 2004 PORSCHE CAYENNE S AND FROM THE VERY FIRST DAY OF OWNERSHIP THE CAR HAS A SERIOUS HESITATION PROBLEM WHEN ACCELERATING. I HAVE HAD THE CAR SERVICED AT THE PORSCHE DEALERSHIP (MCKENNA IN NORWALK, CA) AND THEY TELL ME THAT THEY ARE VERY AWARE OF THE PROBLEM AND THERE IS NO WAY TO FIX IT. MANY, MANY CAYENNE OWNERS ARE H…
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I OWN A 2004 PORSCHE CAYENNE S AND FROM THE VERY FIRST DAY OF OWNERSHIP THE CAR HAS A SERIOUS HESITATION PROBLEM WHEN ACCELERATING. I HAVE HAD THE CAR SERVICED AT THE PORSCHE DEALERSHIP (MCKENNA IN NORWALK, CA) AND THEY TELL ME THAT THEY ARE VERY AWARE OF THE PROBLEM AND THERE IS NO WAY TO FIX IT. MANY, MANY CAYENNE OWNERS ARE HAVING THE SAME PROBLEM AND PORSCHE REFUSES TO FIX THE PROBLEM. I HAVE HAD SEVERAL NEAR-MISS COLLISIONS BECAUSE OF THE CARS HESITATION WHEN ACCELERATING. PLEASE HELP AND LET ME KNOW THE STATUS OF THIS DANGEROUS ISSUE. THANKS, DEREK DEAN. *NM
NHTSA ODI #10104724
Mileage unknown · Jun 15, 2004
Tires
AFTER 7500 MILES, TIRES ARE BALD. PORSCHE REPRESENTATIVE CLAIMS THIS AS A NORMAL WEAR AND TEAR. OTHER INDEPENDENT/LISCENSED MECHANICS ALL CONCUR THAT THE TIRES ARE BALD AT 7500 MILES. AFTER SEVERAL ATTEMPTS TO RECTIFY WITH PCNA, REGIONAL REP AND SERVICE DEPARTMENT STATE THAT BALD TIRES AT 7500 MILES ARE NORMAL.THE TIRES HAVE ALW…
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AFTER 7500 MILES, TIRES ARE BALD. PORSCHE REPRESENTATIVE CLAIMS THIS AS A NORMAL WEAR AND TEAR. OTHER INDEPENDENT/LISCENSED MECHANICS ALL CONCUR THAT THE TIRES ARE BALD AT 7500 MILES. AFTER SEVERAL ATTEMPTS TO RECTIFY WITH PCNA, REGIONAL REP AND SERVICE DEPARTMENT STATE THAT BALD TIRES AT 7500 MILES ARE NORMAL.THE TIRES HAVE ALWAYS BEEN PROPERLY INFLATED, AND NEVER DRIVEN OFF ROAD. *LA
NHTSA ODI #10078292
25 miles · Mar 27, 2004
Latches/locks/linkages
I HAVE HAD PROBLEMS WITH 3 OF THE 4 DOORS NOT OPERATING CORRECTLY. MY RIGHT REAR DOOR DOES NOT OPEN AT TIMES FROM THE INSIDE OR OUTSIDE. THE VEHICLE HAS BEEN TO THE SHOP 4 TIMES FOR REPAIR AND PORSHE HAS BEEN UNABLE TO FIX IT. ON 2 OF THE OTHER DOORS, SOMETIMES THE OUTER DOOR HANDLES REMAIN IN THE OPEN POSITION AND DO NOT RET…
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I HAVE HAD PROBLEMS WITH 3 OF THE 4 DOORS NOT OPERATING CORRECTLY. MY RIGHT REAR DOOR DOES NOT OPEN AT TIMES FROM THE INSIDE OR OUTSIDE. THE VEHICLE HAS BEEN TO THE SHOP 4 TIMES FOR REPAIR AND PORSHE HAS BEEN UNABLE TO FIX IT. ON 2 OF THE OTHER DOORS, SOMETIMES THE OUTER DOOR HANDLES REMAIN IN THE OPEN POSITION AND DO NOT RETRACT AFTER OPENING THE DOOR, OFTEN LEADING TO THE DOOR REOPENING WHEN YOU GO TO CLOSE IT. IN ADDITION, SOMETIMES THE REAR HATCH DOES NOT UNLOCK AT TIMES. I HAVE BEEN MADE AWARE BY 2 PORSCHE DEALERSHIPS THAT THEY HAVE BOTH HAD OTHER CUSTOMERS WITH SIMILAR OR RELATED CONDITIONS. THIS IS VERY SERIOUS AND HAS THE POTENTIAL TO LEAD TO A VERY DANGEROUS SITUATION.*AK
NHTSA ODI #10064021
1,600 miles · Feb 27, 2004
Service Brakes, HydraulicCrash
VEHICLE FAILED ON AT LEAST THREE OCCASIONS TO INITIATE ABS STEERING TO STAY IN LANE ON SNOW PACKED ROAD ON DOWNHILL GRADE. BRAKES INITIALLY GRABBED AND FOUR WHEEL DRIVE WOULD NOT REACT TO DRIVER INPUT TO OBTAIN STEERING CONTROL DURING PROLONGED SLIDE. VEHICLE WAS EQUIPPED AS SOLD WITHOUT MODIFICATIONS. *AK
THIS VEHICLE IS A PORSCHE CAYENNE WHICH IS NOT ON YOUR LIST OF VEHICLE MAKE. THIS VEHICLE WAS DELIVERED WITH DEFECTIVE BRAKES AND WIRING PROBLEMS. FACTORY AUTHORIZED DEALER AND SERVICE CO, THOROUGHBRED MOTORCARS, AND DISTRIBUTOR, PORSCHE CARS OF NORTH AMERICA HAVE FAILED TO ADDRESS OR CORRECT DEFECTS IN VEHICLE THAT EXISTED AT T…
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THIS VEHICLE IS A PORSCHE CAYENNE WHICH IS NOT ON YOUR LIST OF VEHICLE MAKE. THIS VEHICLE WAS DELIVERED WITH DEFECTIVE BRAKES AND WIRING PROBLEMS. FACTORY AUTHORIZED DEALER AND SERVICE CO, THOROUGHBRED MOTORCARS, AND DISTRIBUTOR, PORSCHE CARS OF NORTH AMERICA HAVE FAILED TO ADDRESS OR CORRECT DEFECTS IN VEHICLE THAT EXISTED AT THE TIME OF DELIVERY OF THE VEHICLE. *AK THE REAR HATCH DID NOT OPEN FULLY UPON RELEASE OF THE LATCH, BRAKES PULLED TO THE RIGHT AND WOULD GET WORSE WHEN HOT OR WET, PARKING LIGHTS DID NOT FUNCTION PROPERLY, BRAKES GRABBED WITH LITTLE PRESSURE, WARNING ON HIGH BEAM, WARNING ON DIP BEAM, DIP BEAMS FLICKERED THEN WOULD SHUT OFF AND THE TRAILER LIGHTS DID NOT FUNCTION. *SC *JB
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence & remedy
Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S, Cayenne Turbo, 2004-2010 Cayenne, 2006 Cayenne Turbo S, 2010-2016 Panamera S, Panamera 4 S, Panamera Turbo, 2011-2016 Panamera, Panamera 4, 2012-2013 Panamera Turbo S, 2013-2016 Panamera 4 GTS, 2014-2016 Panamera 4 S Executive, Panamera Turbo Executive, Panamera Turbo S G1 II, Panamera Turbo S Executive, 2013 Panamera 4 Platinum Edition, Panamera Platinum Edition, 2016 Panamera 4 Edition, Panamera Edition, Panamera Turbo S Executive Luxury Sports vehicles. The bushing that attaches the gear selector lever to the gearbox may degrade over time, causing the bushing to detach. This condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Consequence & remedy
Consequence: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Remedy: Porsche will notify owners, and dealers will replace the shifter cable bushing, free of charge. Owners are instructed to use the parking brake until their vehicle is repaired. The recall began August 9, 2019. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AKB1.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2006 Cayenne S and Cayenne Turbo vehicles, 2004-2006 Cayenne vehicles, and 2006 Cayenne S "Titanium" Edition vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Porsche will notify owners, and dealers will replace the fuel filter flanges with new filter flanges that have a protective film, free of charge. The recall began July 6, 2018. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH10.
CERTAIN PASSENGER CARS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." ALL THREE REAR SEAT POSITIONS AND THE FRONT PASSENGER POSITION ARE EQUIPPED WITH SEAT BELT RETRACTORS THAT HAVE A LOCKING FEATURE WHICH CONVERTS THE RETRACTOR FROM AN EMERGENCY LOCKING RETRACTOR (ELR) MODE TO AN AUTOMATIC LOCKING RETRACTOR (ALR) MODE FOR THE PURPOSES OF CHILD RESTRAINT INSTALLATION. THE BELT MAY DEACTIVATE THE ALR MODE WITH CERTAIN CHILD RESTRAINTS.
Consequence & remedy
Consequence: WHEN INVOLVED IN A CRASH, THE CHILD RESTRAINTS MAY NOT BE PROPERLY SECURED INCREASING THE RISK OF INJURY OR DEATH TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL PERMANENTLY INSTALL A CLIP IN EITHER OF THE AFFECTED REAR OUTBOARD SEAT BELTS AND PROVIDE AN OWNER'S MANUAL INSERT. THE CLIPS WILL PREVENT UNWARRANTED CONVERSION FROM ALR TO ELR MODE WITH CHILD SEAT INSTALLATION. THE RECALL BEGAN MAY 17, 2005. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
ON CERTAIN PASSENGER VEHICLES, THE REAR SEAT BELT LATCH ATTACHMENT BOLT IS INSUFFICIENT RIVETED.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL INSPECT THE BELT BUCKLE LATCH AND, IF NECESSARY, REPLACE THE LATCH. OWNER NOTIFICATION BEGAN ON JUNE 1, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
ON CERTAIN SPORT UTILITY VEHICLES, THE MAIN WIRING HARNESS WAS INCORRECTLY ROUTED. DAMAGE TO THE MAIN WIRING HARNESS CAN LEAD TO THE FAILURE OF VARIOUS ELECTRICAL SYSTEMS.
Consequence & remedy
Consequence: IN EXTREME CASES, TO A CABLE FIRE BENEATH THE INSTRUMENT PANEL IN THE PASSENGER COMPARTMENT.
Remedy: DEALERS WILL RE-ROUTE THE WIRING HARNESS. OWNER NOTIFICATION SCHEDULE BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
CERTAIN SPORT UTILITY VEHICLES MAY HAVE HAD A TRANSFER CASE INSTALLED THAT COULD, DUE TO CHANGES IN THE HOUSING CASTING, RESULT IN THE OIL PUMP ROTATION. SHOULD THIS OCCUR, OIL STARVATION OF THE INTERNAL GEARS MIGHT RESULT.
Consequence & remedy
Consequence: CONTINUED OPERATION OF THE VEHICLE COULD RESULT IN A FRACTURE OF THE TRANSFER CASE HOUSING. INCORRECT TORQUE WOULD THEN BE APPLIED TO THE DRIVEN WHEELS OR OIL COULD LEAK AND CONTACT THE TIRES.
Remedy: DEALERS WILL INSPECT THE TRANSFER CASE HOUSING AND, IF NECESSARY, REPLACE THE TRANSFER CASE. OWNER NOTIFICATION BEGAN ON MAY 3, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
ON CERTAIN SPORT UTILITY VEHICLES, THE DRIVER'S SIDE SEAT FRAMES WERE NOT ADEQUATELY WELDED.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT FRAME COULD BREAK, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE DRIVER'S SIDE SEAT FRAME. OWNER NOTIFICATION BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
ON CERTAIN SPORT UTILITY VEHICLES, THE AFFECTED VEHICLES MAY BE MISSING THE GROSS VEHICLE WEIGHT RATING (GVWR) AND GROSS AXLE WEIGHT RATINGS (GAWR) ON THE CERTIFICATION LABEL AS REQUIRED BY PART 567.4(G)(3) AND (G)(4).
Consequence & remedy
Consequence: THE VEHICLE OPERATOR WILL NOT BE INFORMED OF THE VEHICLE'S GVWR AND GAWR.
Remedy: DEALERS WILL APPLY THE CORRECTED LABEL. OWNER NOTIFICATION BEGAN ON DECEMBER 22, 2003. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA06005 · Srs Warning Light Illumination
Opened Mar 15, 2006 · Closed Mar 12, 2007
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Air Bags:side/window
PORSCHE IS INITIATING A CUSTOMER NOTIFICATION ACTION TO ADDRESS A CONDITION RELATED TO A FAULTY OR LOOSE CONNECTOR IN THE SIDE AIRBAG SYSTEM.PORSCHE'S TESTING HAS SHOWN THAT THE FAULTY CONNECTOR WILL NOT PREVENT SIDE AIRBAG DEPLOYMENT.THE FAULTY CONNECTOR WILL CAUSE THE CIRCUIT RESISTANCE TO EXCEED THE THRESHOLD FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT.PORSCHE HAS REPORTED A LARGE NUMBER OF WARRANTY CLAIMS FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT AND MANY VEHICLES HAVE BEEN SERVICED TO CORRECT THIS CONDITION AS DESCRIBED IN THE CAYENNE TECHNICAL INFORMATION BULLETIN: GROUP 6, #11/04 AIRBAG WARNING LIGHT ACTIVATED.PORSCHE WILL PERFORM THIS SERVICE TO ALL REMAINING UNCORRECTED VEHICLES UNDER A NEW PRODUCT IMPROVEMENT CAMPAIGN STARTING AT THE END OF APRIL 2007.ALL OWNERS OF A SUBJECT VEHICLE BUILT THROUGH NOVEMBER 2004 WILL BE NOTIFIED BY PORSCHE TO BRING THE VEHICLE TO A DEALER TO RECEIVE THE FREE MODIFICATION.VEHICLES BUILT AFTER NOVEMBER 2004 DO NOT CONTAIN THE SUBJECT CONNECTOR.IN ADDITION, PORSCHE REPORTS THAT A SMALL NUMBER OF VEHICLES BUILT IN NOVEMBER AND DECEMBER 2003, MAY CONTAIN AN INCORRECTLY MANUFACTURED SIDE AIRBAG MODULE.THIS MAY ALSO PRODUCEILLUMINATION OF THE AIRBAG WARNING LIGHT THAT WOULD BECOME EVIDENT SOON AFTER THE VEHICLE IS PUT INTO SERVICE.WARRANTY DATA INDICATES THAT THESE MODULES HAVE BEEN CORRECTED AND NO LONGER PRESENT A RISK.PORSCHE HAS NOT RECEIVED ANY REPORT OF NON-DEPLOYMENT OF THE SIDE AIRBAG.THE ACTION TAKEN BY PORSCHE IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (3)
Air Bags:frontal:sensor/control MODULE-INACTIVE
PORSCHE IS INITIATING A CUSTOMER NOTIFICATION ACTION TO ADDRESS A CONDITION RELATED TO A FAULTY OR LOOSE CONNECTOR IN THE SIDE AIRBAG SYSTEM.PORSCHE'S TESTING HAS SHOWN THAT THE FAULTY CONNECTOR WILL NOT PREVENT SIDE AIRBAG DEPLOYMENT.THE FAULTY CONNECTOR WILL CAUSE THE CIRCUIT RESISTANCE TO EXCEED THE THRESHOLD FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT.PORSCHE HAS REPORTED A LARGE NUMBER OF WARRANTY CLAIMS FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT AND MANY VEHICLES HAVE BEEN SERVICED TO CORRECT THIS CONDITION AS DESCRIBED IN THE CAYENNE TECHNICAL INFORMATION BULLETIN: GROUP 6, #11/04 AIRBAG WARNING LIGHT ACTIVATED.PORSCHE WILL PERFORM THIS SERVICE TO ALL REMAINING UNCORRECTED VEHICLES UNDER A NEW PRODUCT IMPROVEMENT CAMPAIGN STARTING AT THE END OF APRIL 2007.ALL OWNERS OF A SUBJECT VEHICLE BUILT THROUGH NOVEMBER 2004 WILL BE NOTIFIED BY PORSCHE TO BRING THE VEHICLE TO A DEALER TO RECEIVE THE FREE MODIFICATION.VEHICLES BUILT AFTER NOVEMBER 2004 DO NOT CONTAIN THE SUBJECT CONNECTOR.IN ADDITION, PORSCHE REPORTS THAT A SMALL NUMBER OF VEHICLES BUILT IN NOVEMBER AND DECEMBER 2003, MAY CONTAIN AN INCORRECTLY MANUFACTURED SIDE AIRBAG MODULE.THIS MAY ALSO PRODUCEILLUMINATION OF THE AIRBAG WARNING LIGHT THAT WOULD BECOME EVIDENT SOON AFTER THE VEHICLE IS PUT INTO SERVICE.WARRANTY DATA INDICATES THAT THESE MODULES HAVE BEEN CORRECTED AND NO LONGER PRESENT A RISK.PORSCHE HAS NOT RECEIVED ANY REPORT OF NON-DEPLOYMENT OF THE SIDE AIRBAG.THE ACTION TAKEN BY PORSCHE IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Air Bags
PORSCHE IS INITIATING A CUSTOMER NOTIFICATION ACTION TO ADDRESS A CONDITION RELATED TO A FAULTY OR LOOSE CONNECTOR IN THE SIDE AIRBAG SYSTEM.PORSCHE'S TESTING HAS SHOWN THAT THE FAULTY CONNECTOR WILL NOT PREVENT SIDE AIRBAG DEPLOYMENT.THE FAULTY CONNECTOR WILL CAUSE THE CIRCUIT RESISTANCE TO EXCEED THE THRESHOLD FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT.PORSCHE HAS REPORTED A LARGE NUMBER OF WARRANTY CLAIMS FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT AND MANY VEHICLES HAVE BEEN SERVICED TO CORRECT THIS CONDITION AS DESCRIBED IN THE CAYENNE TECHNICAL INFORMATION BULLETIN: GROUP 6, #11/04 AIRBAG WARNING LIGHT ACTIVATED.PORSCHE WILL PERFORM THIS SERVICE TO ALL REMAINING UNCORRECTED VEHICLES UNDER A NEW PRODUCT IMPROVEMENT CAMPAIGN STARTING AT THE END OF APRIL 2007.ALL OWNERS OF A SUBJECT VEHICLE BUILT THROUGH NOVEMBER 2004 WILL BE NOTIFIED BY PORSCHE TO BRING THE VEHICLE TO A DEALER TO RECEIVE THE FREE MODIFICATION.VEHICLES BUILT AFTER NOVEMBER 2004 DO NOT CONTAIN THE SUBJECT CONNECTOR.IN ADDITION, PORSCHE REPORTS THAT A SMALL NUMBER OF VEHICLES BUILT IN NOVEMBER AND DECEMBER 2003, MAY CONTAIN AN INCORRECTLY MANUFACTURED SIDE AIRBAG MODULE.THIS MAY ALSO PRODUCEILLUMINATION OF THE AIRBAG WARNING LIGHT THAT WOULD BECOME EVIDENT SOON AFTER THE VEHICLE IS PUT INTO SERVICE.WARRANTY DATA INDICATES THAT THESE MODULES HAVE BEEN CORRECTED AND NO LONGER PRESENT A RISK.PORSCHE HAS NOT RECEIVED ANY REPORT OF NON-DEPLOYMENT OF THE SIDE AIRBAG.THE ACTION TAKEN BY PORSCHE IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Air Bags:side/window
PORSCHE IS INITIATING A CUSTOMER NOTIFICATION ACTION TO ADDRESS A CONDITION RELATED TO A FAULTY OR LOOSE CONNECTOR IN THE SIDE AIRBAG SYSTEM.PORSCHE'S TESTING HAS SHOWN THAT THE FAULTY CONNECTOR WILL NOT PREVENT SIDE AIRBAG DEPLOYMENT.THE FAULTY CONNECTOR WILL CAUSE THE CIRCUIT RESISTANCE TO EXCEED THE THRESHOLD FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT.PORSCHE HAS REPORTED A LARGE NUMBER OF WARRANTY CLAIMS FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT AND MANY VEHICLES HAVE BEEN SERVICED TO CORRECT THIS CONDITION AS DESCRIBED IN THE CAYENNE TECHNICAL INFORMATION BULLETIN: GROUP 6, #11/04 AIRBAG WARNING LIGHT ACTIVATED.PORSCHE WILL PERFORM THIS SERVICE TO ALL REMAINING UNCORRECTED VEHICLES UNDER A NEW PRODUCT IMPROVEMENT CAMPAIGN STARTING AT THE END OF APRIL 2007.ALL OWNERS OF A SUBJECT VEHICLE BUILT THROUGH NOVEMBER 2004 WILL BE NOTIFIED BY PORSCHE TO BRING THE VEHICLE TO A DEALER TO RECEIVE THE FREE MODIFICATION.VEHICLES BUILT AFTER NOVEMBER 2004 DO NOT CONTAIN THE SUBJECT CONNECTOR.IN ADDITION, PORSCHE REPORTS THAT A SMALL NUMBER OF VEHICLES BUILT IN NOVEMBER AND DECEMBER 2003, MAY CONTAIN AN INCORRECTLY MANUFACTURED SIDE AIRBAG MODULE.THIS MAY ALSO PRODUCEILLUMINATION OF THE AIRBAG WARNING LIGHT THAT WOULD BECOME EVIDENT SOON AFTER THE VEHICLE IS PUT INTO SERVICE.WARRANTY DATA INDICATES THAT THESE MODULES HAVE BEEN CORRECTED AND NO LONGER PRESENT A RISK.PORSCHE HAS NOT RECEIVED ANY REPORT OF NON-DEPLOYMENT OF THE SIDE AIRBAG.THE ACTION TAKEN BY PORSCHE IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
PE05060 · Srs Warning Light Illumination
Opened Nov 10, 2005 · Closed Mar 15, 2006
Status: closed (inferred from source dates) · Air Bags; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Air Bags:side/window
DURING THE PRELIMINARY EVALUATION PHASE, ODI IDENTIFIED 76 OWNER COMPLAINTS AND 6,582 WARRANTY CLAIMS RELATED TO AIRBAG WARNING LIGHT ILLUMINATION FROM EITHER A FAULTY SIDE-IMPACT AIRBAG MODULE OR WIRING HARNESS.TO DATE, THERE HAS BEEN NO ALLEGATION OF CRASH, INJURY OR DEATH REPORTED.PORSCHE REPORTS THAT A BAD BATCH OF MODULES WAS PRODUCED DURING MID-NOVEMBER TO MID-DECEMBER, 2003.HOWEVER, PORSCHE?S WARRANTY DATA INDICATES THAT MOST OF THE MODULES REPLACED UNDER WARRANTY WERE ON VEHICLES BUILT BEFORE AND AFTER THIS PERIOD INDICATING THAT THE ISSUE COULD BE MORE WIDESPREAD.PORSCHE REPORTS THAT THE WIRING HARNESS MALFUNCTION IS DUE TO A FAULTY CONNECTOR LEADING TO THE AIRBAG MODULE AS A RESULT OF ENVIRONMENTAL AND MECHANICAL STRESS.IN JUNE AND NOVEMBER OF 2004, PORSCHE ADDED A PROTECTIVE COAT OF LUBRICANT GEL TO THE CONNECTOR AND REROUTED THE HARNESS TO FIX THE PROBLEM ON ALL FUTURE PRODUCTION.PORSCHE HAS NOT ISSUED A RECALL CAMPAIGN, BUT IT HAS CIRCULATED TO ITS DEALERS TWO SERVICE BULLETINS, BOTH IN SEPTEMBER 2004 TO ADDRESS THE ABOVE ISSUES.THIS INVESTIGATION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA06-005) AND WILL INCLUDE MY 2006 VEHICLES.
Additional source detail variants (3)
Air Bags:frontal:sensor/control MODULE-INACTIVE
DURING THE PRELIMINARY EVALUATION PHASE, ODI IDENTIFIED 76 OWNER COMPLAINTS AND 6,582 WARRANTY CLAIMS RELATED TO AIRBAG WARNING LIGHT ILLUMINATION FROM EITHER A FAULTY SIDE-IMPACT AIRBAG MODULE OR WIRING HARNESS.TO DATE, THERE HAS BEEN NO ALLEGATION OF CRASH, INJURY OR DEATH REPORTED.PORSCHE REPORTS THAT A BAD BATCH OF MODULES WAS PRODUCED DURING MID-NOVEMBER TO MID-DECEMBER, 2003.HOWEVER, PORSCHE?S WARRANTY DATA INDICATES THAT MOST OF THE MODULES REPLACED UNDER WARRANTY WERE ON VEHICLES BUILT BEFORE AND AFTER THIS PERIOD INDICATING THAT THE ISSUE COULD BE MORE WIDESPREAD.PORSCHE REPORTS THAT THE WIRING HARNESS MALFUNCTION IS DUE TO A FAULTY CONNECTOR LEADING TO THE AIRBAG MODULE AS A RESULT OF ENVIRONMENTAL AND MECHANICAL STRESS.IN JUNE AND NOVEMBER OF 2004, PORSCHE ADDED A PROTECTIVE COAT OF LUBRICANT GEL TO THE CONNECTOR AND REROUTED THE HARNESS TO FIX THE PROBLEM ON ALL FUTURE PRODUCTION.PORSCHE HAS NOT ISSUED A RECALL CAMPAIGN, BUT IT HAS CIRCULATED TO ITS DEALERS TWO SERVICE BULLETINS, BOTH IN SEPTEMBER 2004 TO ADDRESS THE ABOVE ISSUES.THIS INVESTIGATION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA06-005) AND WILL INCLUDE MY 2006 VEHICLES.
Air Bags
DURING THE PRELIMINARY EVALUATION PHASE, ODI IDENTIFIED 76 OWNER COMPLAINTS AND 6,582 WARRANTY CLAIMS RELATED TO AIRBAG WARNING LIGHT ILLUMINATION FROM EITHER A FAULTY SIDE-IMPACT AIRBAG MODULE OR WIRING HARNESS.TO DATE, THERE HAS BEEN NO ALLEGATION OF CRASH, INJURY OR DEATH REPORTED.PORSCHE REPORTS THAT A BAD BATCH OF MODULES WAS PRODUCED DURING MID-NOVEMBER TO MID-DECEMBER, 2003.HOWEVER, PORSCHE?S WARRANTY DATA INDICATES THAT MOST OF THE MODULES REPLACED UNDER WARRANTY WERE ON VEHICLES BUILT BEFORE AND AFTER THIS PERIOD INDICATING THAT THE ISSUE COULD BE MORE WIDESPREAD.PORSCHE REPORTS THAT THE WIRING HARNESS MALFUNCTION IS DUE TO A FAULTY CONNECTOR LEADING TO THE AIRBAG MODULE AS A RESULT OF ENVIRONMENTAL AND MECHANICAL STRESS.IN JUNE AND NOVEMBER OF 2004, PORSCHE ADDED A PROTECTIVE COAT OF LUBRICANT GEL TO THE CONNECTOR AND REROUTED THE HARNESS TO FIX THE PROBLEM ON ALL FUTURE PRODUCTION.PORSCHE HAS NOT ISSUED A RECALL CAMPAIGN, BUT IT HAS CIRCULATED TO ITS DEALERS TWO SERVICE BULLETINS, BOTH IN SEPTEMBER 2004 TO ADDRESS THE ABOVE ISSUES.THIS INVESTIGATION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA06-005) AND WILL INCLUDE MY 2006 VEHICLES.
Air Bags:side/window
DURING THE PRELIMINARY EVALUATION PHASE, ODI IDENTIFIED 76 OWNER COMPLAINTS AND 6,582 WARRANTY CLAIMS RELATED TO AIRBAG WARNING LIGHT ILLUMINATION FROM EITHER A FAULTY SIDE-IMPACT AIRBAG MODULE OR WIRING HARNESS.TO DATE, THERE HAS BEEN NO ALLEGATION OF CRASH, INJURY OR DEATH REPORTED.PORSCHE REPORTS THAT A BAD BATCH OF MODULES WAS PRODUCED DURING MID-NOVEMBER TO MID-DECEMBER, 2003.HOWEVER, PORSCHE?S WARRANTY DATA INDICATES THAT MOST OF THE MODULES REPLACED UNDER WARRANTY WERE ON VEHICLES BUILT BEFORE AND AFTER THIS PERIOD INDICATING THAT THE ISSUE COULD BE MORE WIDESPREAD.PORSCHE REPORTS THAT THE WIRING HARNESS MALFUNCTION IS DUE TO A FAULTY CONNECTOR LEADING TO THE AIRBAG MODULE AS A RESULT OF ENVIRONMENTAL AND MECHANICAL STRESS.IN JUNE AND NOVEMBER OF 2004, PORSCHE ADDED A PROTECTIVE COAT OF LUBRICANT GEL TO THE CONNECTOR AND REROUTED THE HARNESS TO FIX THE PROBLEM ON ALL FUTURE PRODUCTION.PORSCHE HAS NOT ISSUED A RECALL CAMPAIGN, BUT IT HAS CIRCULATED TO ITS DEALERS TWO SERVICE BULLETINS, BOTH IN SEPTEMBER 2004 TO ADDRESS THE ABOVE ISSUES.THIS INVESTIGATION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA06-005) AND WILL INCLUDE MY 2006 VEHICLES.
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