1998 Porsche Boxster

I HAD JUST RETURNED TO MY CAR AT A LOCAL SHOPPING CENTER, THE SKY HAD BEGUN TO LOOK AS IF A STORM WAS APPROACHING AND I DECIDED TO PUT UP MY CONVERTIBLE TOP. THE TOP WOULD NOT GO UP, SO I PROCEEDED HOME IN HOPES THAT I WOULD BEAT THE IMPENDING BAD WEATHER HOME. NEEDLESS TO SAY IT BEGAN TO STORM AND MY VEHICLE AND MYSELF WERE SOAKED. I WAS TERRIFIED AS I COULD BARELY SEE TO DRIVE. FORTUNATELY I MADE IT HOME BEFORE MY CAR CONKED OUT. I CALLED MY INSURANCE COMPANY AND WAS INSTRUCTED TO HAVE MY DISABLED VEHICLE TOWED TO THE PORSCHE DEALER. IT WAS THEN EVALUATED BY THE SERVICE TECHNICIAN, AND HE FOUND THAT A RELAY AND MOTOR HAD FAILED. THE DESIGN INVOLVES TWO RELAYS, ONE FOR THE LEFT SIDE AND ONE FOR THE RIGHT SIDE. THE LEFT SIDE FAILED AND WOULD NOT ALLOW THE CONVERTIBLE TOP TO COME UP. IN ADDITION TO THE MOTOR/ AND OR RELAY FAILURE IT CAUSED THE COWLING COVERING THE TOP TO JAM AND TORCHED IT, SO THAT IT BECAME FURHER DAMAGED. THE INSURANCE COMPANY AGREED TO PAY FOR THE DAMAGE CAUSED BY THE WATER, BUT NOT THE MECHANICAL FAILURE THAT CAUSED THAT. THE DEALER INFORMED US THAT THE MOTOR AND RELAY WERE NOT REPLACEABLE AS PORSCHE HAD REDESIGNED THE SYSTEM, BECAUSE OF THIS PROBLEM, SO THAT BOTH SIDE WOULD BE RAISED AT THE SAME TIME. THEIR SOLUTION WAS TO REPLACE THE SYSTEM AT A COST OF APPROXIMATELY $2200.00 DOLLARS. I CONTACTED PORSCHE NORTH AMERCA, CUSTOMER COMMITMENT DEPARTMENT TO SEE IF THERE WERE ANY RECALLS AND THEY INDICATED THERE WAS NOT. THEY INSTRUCTED ME TO CONTACT THE SERVICE MANAGER AND HE COULD LIKEWISE CONTACT THE REGIONAL LEVEL TO SEE IF PORSCHE WILL TAKE RESPONSIBILITY FOR THIS REPLACEMENT AND COST OF UPGRADING TO THE SAFER DESIGN FIX. THEY REFUSED. MY ARGUMENT IS THAT THIS IS A SAFETY ISSUE. I COULD HAVE BEEN INJURED IF I HAD NOT BEEN ABLE TO NAVIGATE HOME IN THIS STORM, (BELIEVE ME, IT WASN'T EASY).

PORSCHE STARTED SELLING BOXSTERS IN 1997. THE CAR HAS A PROBLEM IN THAT THE AIRBAG LIGHT WILL COME ON AND THE OWNER WILL NOT KNOW IF THE AIRBAGS ARE WORKING PROPERLY OR NOT. PORSCHE HAS HAD OVER 7 FIXES ON THIS ISSUE AND NONE HAVE WORKED TO DATE. THEY HAVE REPLACE MINE UNDER WARRANTY, AND IT HAS FAILED AGAIN. I HAVE BEEN INFORMED BY MY LOCAL PORACHE DEALER THIS IS AN ON GOING PROBLEM. PORSCHE NORTH AMERICA REFUSES TO FIX THIS PROBLEM SINE THE CAR IS OUT OF WARRANTY.

WHILE DRIVING, AIRBAG LIGHT STAYS ON, AND IT CAN BE USELESS IN EVENT OF A CRASH. CAUSE UNKNOWN. DEALER NOTIFIED.*AK THE AIR BAG LIGHT ILLUMINATED AND THE DEALER REFUSED TO FIX WITHOUT COST OT THE CONSUMER. HOWEVER, CONSUMER MENTIONED IT TO THE HOME OFFICE OF PORSCHE AND THEY AGREED TO REPAIR THE VEHICLE AT NO COST TO CONSUMER. ALSO THE DRIVER SIDE BELT BUCKLE SWITCH NEEDED WIRING MODIFICATIONS. BECAUSE OF PRICE, CONSUMER DECLINED REPAIRS AT THE TIME. *JG

THE AIRBAG WARNING LIGHT CAME ON AND THE DEALER STATED THE LEFT AND RIGHT SEATBELT NEED TO BE REPLACED TO CORRECT THE PROBLEM. THE DEALER STATED THAT THEY COULD NOT GAURANTEE THAT THE SEATBELTS AND AIRBAGS WOULD DEPLOY CORRECTLY IF THE VEHICLE WAS IN AN ACCIDENT. PORSCHE HAS ISSUED A TECHNICAL SERVICE BULLETIN ON THIS PROBLEM. THE QUESTION IS HOW MANY VEHICLES HAVE THE SAME PROBLEM AND SHOULD THIS BE A RECALL IF IT IS WIDESPREAD.*AK

ENGINE FAILURE/BREAKDOWN; NO REAL EXPLANATION FROM PCA, MANY OTHER BOXSTER OWNER WITH ENGINE FAILURE, SEARCH AT-- WWW.986BOARD.COM/BOARD/986BOARD.HTM --. ALL OF THE SUDDEN BOXSTER ENGINE SUDDENLY FAILS/BREAKDOWN, DEALER REPLACED THEM BUT WHAT WILL HAPPEN AFTER ENGINE WARRANTY IS OVER AND THE ENGINE FAILS DUE TO THE SAME PROBLEM. IN VIEW PCA OFFICES DOES NOT GIVE A REAL ANSWER, PROBABLY THEY ARE AVOIDING A ENGINE RECALL AND WAIT UNTIL EVERY ENGINE BREAKS/ FAILS. IT WILL NOT BE SAFE TO THE OWNERS OF THESE CARS. I DO REALLY APPRECIATE IF YOU ARE ABLE TO INVESTIGATE IN YOUR BUSY SCHEDULE. A BOXSTER ENGINE FAILURE REGISTRY WILL BE AVAILABLE IN THE NEXT COUPLE OF DAYS, WHERE YOU WILL BE ABLE TO CONFIRM WHAT I WROTE TO YOU . THANKS. *AK