Air BagsSeat BeltsService Brakes, HydraulicCrashInjury
CONSUMER WAS HAVING PROBLEM WITH BRAKES BEFORE ACCIDENT. WHILE TRAVELING APPROXIMATELY 15MPH ANOTHER VEHICLE STOPPED SUDDENLY IN FRONT. AIRBAG DIDN'T DEPLOY, AND SEATBELT RESTRAINT DIDN'T LOCK UP. CONSUMER HAD COMPLAINED ALMOST A YEAR ABOUT BRAKES. DEALER CLAIMED THEY HAD CHECKED BRAKES. VEHICLE WAS TAKE TO ANOTHER DEALER, …
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CONSUMER WAS HAVING PROBLEM WITH BRAKES BEFORE ACCIDENT. WHILE TRAVELING APPROXIMATELY 15MPH ANOTHER VEHICLE STOPPED SUDDENLY IN FRONT. AIRBAG DIDN'T DEPLOY, AND SEATBELT RESTRAINT DIDN'T LOCK UP. CONSUMER HAD COMPLAINED ALMOST A YEAR ABOUT BRAKES. DEALER CLAIMED THEY HAD CHECKED BRAKES. VEHICLE WAS TAKE TO ANOTHER DEALER, AND THEY FOUND FACTORY SEALS STILL ON BRAKES. CONSUMER SUFFERED SOME SERIOUS INJURIES. *AK
NHTSA ODI #880626
Mileage unknown · Jan 22, 2001
Power TrainService Brakes, Hydraulic
SINCE PURCHASED IN APRIL 24 2000, HAVING TRANSMISSION PROBLEMS AND DEFECTIVE TRANSMISSION PAN GASKET AND DEFECTIVE TRANSMISSION PUMP HAS BEEN REPLACED, GRINDING NOISES WHEN CAR IS PARKED. ENTIRE TRANSMISSON HAD TO BE TAKEN OUT OF VEHICLE AND BRAKE FAILURE WITH IN THE 8 MONTHS OF OWNERSHIP. *AK
NHTSA ODI #739732
Mileage unknown · Dec 5, 2000
Service Brakes, Hydraulic
ABS SYSTEM GOING OUT AT 20 MPH. APPLIED BRAKES AND HEARD CLICKING SOUND, AND PEDAL WENT STRAIGHT TO FLOOR, THIS HAS HAPPENED NUMEROUS TIMES. DEALER COULD NOT FIND CAUSE. *AK
NHTSA ODI #875979
Mileage unknown · Nov 2, 2000
Service Brakes, HydraulicSteering
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
NHTSA ODI #735637
Mileage unknown · May 4, 2000
Service Brakes, Hydraulic
THE BRAKES HAVE NOW FAILED A TOTAL OF 3 TIMES, 7 DAYS AFTER I HAS PURCHASED THE CAR THE BRAKE COMPUTER SYSTEM WENT OUT. I HAVE CONTACTED THE DEALERSHIP AND THEY ARE NOT CONCERNED AT ALL. I HAVE COMPLAINED TO THE DEALERSHIP I HAVE TAKEN IT TO FOR ALL THE REPAIRS AND THEY TELL ME THEY DO NOT FIND ANYTHING AND ALL THE DOCUMENT…
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THE BRAKES HAVE NOW FAILED A TOTAL OF 3 TIMES, 7 DAYS AFTER I HAS PURCHASED THE CAR THE BRAKE COMPUTER SYSTEM WENT OUT. I HAVE CONTACTED THE DEALERSHIP AND THEY ARE NOT CONCERNED AT ALL. I HAVE COMPLAINED TO THE DEALERSHIP I HAVE TAKEN IT TO FOR ALL THE REPAIRS AND THEY TELL ME THEY DO NOT FIND ANYTHING AND ALL THE DOCUMENTATION I HAVE WILL NOT DUE UNTIL IT IS PROVEN BY SOMEONE ELSE THEY HAVE TO PLAY BY GM RULES I WAS ALSO TOLD. I DO NOT FEEL SAFE IN THIS CAR AND AS A WOMEN FEEL VERY FRUSTRATED AS TO WAHT TO DO NEXT. CAN YOU HELP?*AK
ON CERTAIN PASSENGER VEHICLES. IF THE ENGINE FAILS TO START AND THE DRIVER HOLDS THE KEY IN THE "START" POSITION FOR AN EXTENDED PERIOD, HIGH CURRENT FLOWS THROUGH THE IGNITION SWITCH, AND SOMETIMES PRODUCES ENOUGH HEAT TO MELT INTERNAL SWITCH PARTS.
Consequence & remedy
Consequence: IF THE SWITCH IS DAMAGED, A FIRE COULD OCCUR IN THE STEERING COLUMN, EVEN WITH THE ENGINE OFF AND THE KEY REMOVED. THE FIRE COULD SPREAD TO THE INTERIOR OF THE CAR, WHICH COULD INJURE OCCUPANTS OR CAUSE DAMAGE TO ADJOINING STRUCTURES.
Remedy: DEALERS WILL INSTALL A RELAY KIT IN THESE VEHICLES TO PREVENT HIGH CURRENT FROM FLOWING THROUGH THE IGNITION SWITCH, AND CHECK THAT YOUR CAR WILL START WITH A PROPERLY CHARGED BATTERY AND, IF NECESSARY, REPLACE THE IGNITION SWITCH. OWNER NOTIFICATION WILL BEGIN ON MARCH 1, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-630-2438, PONTIAC AT 1-800-620-7668, BUICK AT 1-866-608-8080, OR OLDSMOBILE AT 1-800-630-6537. CUSTOMERS CAN ALSO CHECK THEIR VEHICLE ONLINE BY GOING TO WWW.MYGMLINK.COM AND ENTERING THE VEHICLE'S IDENTIFICATION NUMBER.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
EA02028 · Erratic Fuel Gauge
Opened Sep 30, 2002 · Closed Dec 30, 2003
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Other:storage:fuel Gauge System
ODI OPENED EA 02-028 TO REVIEW COMPLAINTS OF CONSUMERS REPORTING THAT THEIR FUEL GAUGE WAS INCORRECTLY DISPLAYING THE AMOUNT OF FUEL IN THE GAS TANK.THE FUEL GAUGE RECEIVES AN ELECTRICAL SIGNAL FROM A FUEL TANK SENDING SENSOR CIRCUIT CARD.A FLOAT ARM IN THE TANK MOVES ELECTRICAL CONTACTS THAT RUB AGAINST THE CARD AS THE LEVEL OF FUEL RISES AND FALLS.DISRUPTION OF THE ELECTRICAL SIGNAL (SUCH AS CAUSED BY CORROSION OF THE CIRCUIT CARD) WILL CAUSE INCORRECT READINGS TO REGISTER ON THE FUEL GAUGE.GM REPORTED IN THEIR RESPONSE TO ODI DATED JANUARY 13, 2003 THAT THE PRIMARY CAUSE OF ERRATIC FUEL GAUGE OPERATION IS EXCESS ELEMENTAL SULFUR IN FUEL.GM REPORTED THAT ABNORMAL LEVELS OF SULFUR SPORADICALLY OCCURRED IN CERTAIN PARTS OF CANADA AND THE U.S. RESULTING IN REPORTS OF FUEL GAUGE MALFUNCTION.GM MODIFIED THE SENDING SENSOR FOR VEHICLES BUILT AFTER OCTOBER 2000.IT MADE A SECOND SENSOR MODIFICATION FOR VEHICLES BUILT AFTER JANUARY 2003.GM ALSO ISSUED A CUSTOMER SATISFACTION CAMPAIGN (GM NUMBER 00101) IN DECEMBER 2000 FOR U.S. CUSTOMERS IN THE STATE OF MAINE AND ISSUED SEVERAL SERVICE BULLETINS INFORMING DEALERS OF THE AVAILABILITY OF SENSORS WITH IMPROVED CORROSION RESISTANCE.THE COMPLAINT TREND INDICATES THAT COMPLAINTS PEAKED IN LATE 2000 TO EARLY 2001.WARRANTY CLAIMS DECLINED SINCE PEAKING IN APRIL 2002.BASED ON THE NUMBER OF COMPLAINTS AND THE INDICATION OF A DECLINING TREND, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (2)
Fuel System, Gasoline
ODI OPENED EA 02-028 TO REVIEW COMPLAINTS OF CONSUMERS REPORTING THAT THEIR FUEL GAUGE WAS INCORRECTLY DISPLAYING THE AMOUNT OF FUEL IN THE GAS TANK.THE FUEL GAUGE RECEIVES AN ELECTRICAL SIGNAL FROM A FUEL TANK SENDING SENSOR CIRCUIT CARD.A FLOAT ARM IN THE TANK MOVES ELECTRICAL CONTACTS THAT RUB AGAINST THE CARD AS THE LEVEL OF FUEL RISES AND FALLS.DISRUPTION OF THE ELECTRICAL SIGNAL (SUCH AS CAUSED BY CORROSION OF THE CIRCUIT CARD) WILL CAUSE INCORRECT READINGS TO REGISTER ON THE FUEL GAUGE.GM REPORTED IN THEIR RESPONSE TO ODI DATED JANUARY 13, 2003 THAT THE PRIMARY CAUSE OF ERRATIC FUEL GAUGE OPERATION IS EXCESS ELEMENTAL SULFUR IN FUEL.GM REPORTED THAT ABNORMAL LEVELS OF SULFUR SPORADICALLY OCCURRED IN CERTAIN PARTS OF CANADA AND THE U.S. RESULTING IN REPORTS OF FUEL GAUGE MALFUNCTION.GM MODIFIED THE SENDING SENSOR FOR VEHICLES BUILT AFTER OCTOBER 2000.IT MADE A SECOND SENSOR MODIFICATION FOR VEHICLES BUILT AFTER JANUARY 2003.GM ALSO ISSUED A CUSTOMER SATISFACTION CAMPAIGN (GM NUMBER 00101) IN DECEMBER 2000 FOR U.S. CUSTOMERS IN THE STATE OF MAINE AND ISSUED SEVERAL SERVICE BULLETINS INFORMING DEALERS OF THE AVAILABILITY OF SENSORS WITH IMPROVED CORROSION RESISTANCE.THE COMPLAINT TREND INDICATES THAT COMPLAINTS PEAKED IN LATE 2000 TO EARLY 2001.WARRANTY CLAIMS DECLINED SINCE PEAKING IN APRIL 2002.BASED ON THE NUMBER OF COMPLAINTS AND THE INDICATION OF A DECLINING TREND, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Fuel System, Other:storage:fuel Gauge System
ODI OPENED EA 02-028 TO REVIEW COMPLAINTS OF CONSUMERS REPORTING THAT THEIR FUEL GAUGE WAS INCORRECTLY DISPLAYING THE AMOUNT OF FUEL IN THE GAS TANK.THE FUEL GAUGE RECEIVES AN ELECTRICAL SIGNAL FROM A FUEL TANK SENDING SENSOR CIRCUIT CARD.A FLOAT ARM IN THE TANK MOVES ELECTRICAL CONTACTS THAT RUB AGAINST THE CARD AS THE LEVEL OF FUEL RISES AND FALLS.DISRUPTION OF THE ELECTRICAL SIGNAL (SUCH AS CAUSED BY CORROSION OF THE CIRCUIT CARD) WILL CAUSE INCORRECT READINGS TO REGISTER ON THE FUEL GAUGE.GM REPORTED IN THEIR RESPONSE TO ODI DATED JANUARY 13, 2003 THAT THE PRIMARY CAUSE OF ERRATIC FUEL GAUGE OPERATION IS EXCESS ELEMENTAL SULFUR IN FUEL.GM REPORTED THAT ABNORMAL LEVELS OF SULFUR SPORADICALLY OCCURRED IN CERTAIN PARTS OF CANADA AND THE U.S. RESULTING IN REPORTS OF FUEL GAUGE MALFUNCTION.GM MODIFIED THE SENDING SENSOR FOR VEHICLES BUILT AFTER OCTOBER 2000.IT MADE A SECOND SENSOR MODIFICATION FOR VEHICLES BUILT AFTER JANUARY 2003.GM ALSO ISSUED A CUSTOMER SATISFACTION CAMPAIGN (GM NUMBER 00101) IN DECEMBER 2000 FOR U.S. CUSTOMERS IN THE STATE OF MAINE AND ISSUED SEVERAL SERVICE BULLETINS INFORMING DEALERS OF THE AVAILABILITY OF SENSORS WITH IMPROVED CORROSION RESISTANCE.THE COMPLAINT TREND INDICATES THAT COMPLAINTS PEAKED IN LATE 2000 TO EARLY 2001.WARRANTY CLAIMS DECLINED SINCE PEAKING IN APRIL 2002.BASED ON THE NUMBER OF COMPLAINTS AND THE INDICATION OF A DECLINING TREND, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
ODI OPENED PE02-066 TO EVALUATE THE SCOPE AND CONSEQUENCE OF ENGINE POWER-LOSS DUE TO FUEL STARVATION INDUCED BY IN-TANK MODULAR FUEL PUMP STRAINER RESTRICTION.THE SUBJECT PUMPS USE AN EXTERNAL ?SOCK? STRAINER TO FILTER FUEL FLOWING TO THE PUMP INLET.THIS FILTER CAN SOMETIMES BECOME CLOGGED, RESULTING IN A REDUCED FLOW OF FUEL TO THE ENGINE.GM HAS SUBSEQUENTLY MODIFIED THE STRAINERS TO REDUCE THIS RESTRICTION.ANALYSIS OF THE ODI COMPLAINT DATABASE SHOWS THAT DESPITE THESE RESTRICTIONS, THE SUBJECT VEHICLES STALL AT A RATE THAT IS COMPARABLE TO THOSE OF MANY PEER VEHICLES.ADDITIONALLY, NONE OF THE RELEVANT WARRANTY REPAIR RATES EXCEED 1% AT 36 MONTHS OF EXPOSURE.ONE RELATED CRASH INVOLVES A STALLED VEHICLE THAT WAS REAR-ENDED ON THE ROADWAY, WHILE THE REMAINDER INVOLVED MINOR COLLISIONS OR SCRAPES.THE SOLE INJURY CONSISTED OF BRUISING FROM A LOW SPEED FRONTAL CRASH. GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (4)
Fuel System, Gasoline:delivery:fuel Pump
ODI OPENED PE02-066 TO EVALUATE THE SCOPE AND CONSEQUENCE OF ENGINE POWER-LOSS DUE TO FUEL STARVATION INDUCED BY IN-TANK MODULAR FUEL PUMP STRAINER RESTRICTION.THE SUBJECT PUMPS USE AN EXTERNAL ?SOCK? STRAINER TO FILTER FUEL FLOWING TO THE PUMP INLET.THIS FILTER CAN SOMETIMES BECOME CLOGGED, RESULTING IN A REDUCED FLOW OF FUEL TO THE ENGINE.GM HAS SUBSEQUENTLY MODIFIED THE STRAINERS TO REDUCE THIS RESTRICTION.ANALYSIS OF THE ODI COMPLAINT DATABASE SHOWS THAT DESPITE THESE RESTRICTIONS, THE SUBJECT VEHICLES STALL AT A RATE THAT IS COMPARABLE TO THOSE OF MANY PEER VEHICLES.ADDITIONALLY, NONE OF THE RELEVANT WARRANTY REPAIR RATES EXCEED 1% AT 36 MONTHS OF EXPOSURE.ONE RELATED CRASH INVOLVES A STALLED VEHICLE THAT WAS REAR-ENDED ON THE ROADWAY, WHILE THE REMAINDER INVOLVED MINOR COLLISIONS OR SCRAPES.THE SOLE INJURY CONSISTED OF BRUISING FROM A LOW SPEED FRONTAL CRASH. GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Fuel System, Gasoline
ODI OPENED PE02-066 TO EVALUATE THE SCOPE AND CONSEQUENCE OF ENGINE POWER-LOSS DUE TO FUEL STARVATION INDUCED BY IN-TANK MODULAR FUEL PUMP STRAINER RESTRICTION.THE SUBJECT PUMPS USE AN EXTERNAL ?SOCK? STRAINER TO FILTER FUEL FLOWING TO THE PUMP INLET.THIS FILTER CAN SOMETIMES BECOME CLOGGED, RESULTING IN A REDUCED FLOW OF FUEL TO THE ENGINE.GM HAS SUBSEQUENTLY MODIFIED THE STRAINERS TO REDUCE THIS RESTRICTION.ANALYSIS OF THE ODI COMPLAINT DATABASE SHOWS THAT DESPITE THESE RESTRICTIONS, THE SUBJECT VEHICLES STALL AT A RATE THAT IS COMPARABLE TO THOSE OF MANY PEER VEHICLES.ADDITIONALLY, NONE OF THE RELEVANT WARRANTY REPAIR RATES EXCEED 1% AT 36 MONTHS OF EXPOSURE.ONE RELATED CRASH INVOLVES A STALLED VEHICLE THAT WAS REAR-ENDED ON THE ROADWAY, WHILE THE REMAINDER INVOLVED MINOR COLLISIONS OR SCRAPES.THE SOLE INJURY CONSISTED OF BRUISING FROM A LOW SPEED FRONTAL CRASH. GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Fuel System, Other:delivery:fuel Pump
ODI OPENED PE02-066 TO EVALUATE THE SCOPE AND CONSEQUENCE OF ENGINE POWER-LOSS DUE TO FUEL STARVATION INDUCED BY IN-TANK MODULAR FUEL PUMP STRAINER RESTRICTION.THE SUBJECT PUMPS USE AN EXTERNAL ?SOCK? STRAINER TO FILTER FUEL FLOWING TO THE PUMP INLET.THIS FILTER CAN SOMETIMES BECOME CLOGGED, RESULTING IN A REDUCED FLOW OF FUEL TO THE ENGINE.GM HAS SUBSEQUENTLY MODIFIED THE STRAINERS TO REDUCE THIS RESTRICTION.ANALYSIS OF THE ODI COMPLAINT DATABASE SHOWS THAT DESPITE THESE RESTRICTIONS, THE SUBJECT VEHICLES STALL AT A RATE THAT IS COMPARABLE TO THOSE OF MANY PEER VEHICLES.ADDITIONALLY, NONE OF THE RELEVANT WARRANTY REPAIR RATES EXCEED 1% AT 36 MONTHS OF EXPOSURE.ONE RELATED CRASH INVOLVES A STALLED VEHICLE THAT WAS REAR-ENDED ON THE ROADWAY, WHILE THE REMAINDER INVOLVED MINOR COLLISIONS OR SCRAPES.THE SOLE INJURY CONSISTED OF BRUISING FROM A LOW SPEED FRONTAL CRASH. GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Fuel System, Other
ODI OPENED PE02-066 TO EVALUATE THE SCOPE AND CONSEQUENCE OF ENGINE POWER-LOSS DUE TO FUEL STARVATION INDUCED BY IN-TANK MODULAR FUEL PUMP STRAINER RESTRICTION.THE SUBJECT PUMPS USE AN EXTERNAL ?SOCK? STRAINER TO FILTER FUEL FLOWING TO THE PUMP INLET.THIS FILTER CAN SOMETIMES BECOME CLOGGED, RESULTING IN A REDUCED FLOW OF FUEL TO THE ENGINE.GM HAS SUBSEQUENTLY MODIFIED THE STRAINERS TO REDUCE THIS RESTRICTION.ANALYSIS OF THE ODI COMPLAINT DATABASE SHOWS THAT DESPITE THESE RESTRICTIONS, THE SUBJECT VEHICLES STALL AT A RATE THAT IS COMPARABLE TO THOSE OF MANY PEER VEHICLES.ADDITIONALLY, NONE OF THE RELEVANT WARRANTY REPAIR RATES EXCEED 1% AT 36 MONTHS OF EXPOSURE.ONE RELATED CRASH INVOLVES A STALLED VEHICLE THAT WAS REAR-ENDED ON THE ROADWAY, WHILE THE REMAINDER INVOLVED MINOR COLLISIONS OR SCRAPES.THE SOLE INJURY CONSISTED OF BRUISING FROM A LOW SPEED FRONTAL CRASH. GIVEN THESE CIRCUMSTANCES, FURTHER EXPENDITURE OF AGENCY RESOURCES IS NOT JUSTIFIED IN THIS MATTER.THE PRELIMINARY EVALUATION IS THEREFORE CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY WILL TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
SQ01002 · Erratic Fuel Gauge
Opened Jan 26, 2001 · Closed Sep 30, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
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