1998 Pontiac Sunfire

I'VE BEEN HAVING MULTIPLE PROBLEMS WITH MY 1998 PONTIAC SUNFIRE GT. LAST MONTH I HAD A FUEL INJECTOR AND WATER HOSE GO BAD AND NEED REPLACED. THE SUCTION HOSE PUMP FOR THE AC WAS LEAKING AND HAD TO BE REPLACED WITHIN THE PAST 3 WEEKS. IN THE SAME TIME PERIOD, THE COMPRESSOR STARTED LEAKING. I'VE HAD 2 DIFFERENT COMPRESSORS PUT IN, AND BOTH HAVE LEAKED STILL. THE 3RD COMPRESSOR IS BEING INSTALLED TODAY, SO WE'LL SEE WHETHER IT LEAKS TOO. A COMPRESSOR SHOULD REALLY LAST LONGER THAN 5 YEARS, AND I SHOULDN'T HAVE 3 COMPRESSORS IN A WEEK TRYING TO FIND ONE THAT DOESN'T LEAK. THERE'S ALSO A CRACK IN THE WELDING THAT NEEDS TO BE FIXED OR IT WILL START LEAKING. ONE OF THE FAN PARTS WENT BAD, SO NOW LEVEL 1 ON THE FAN ADJUSTMENT DOESN'T WORK. THIS SEEMS LIKE ALOT OF PROBLEMS IN A SHORT TIMEFRAME, ESPECIALLY WITH 3 PROBLEMS BEING FOR THE AIR CONDITIONING. I'VE CONTACTED THE PONTIAC CUSTOMER SERVICE DEPARTMENT, AND THEY CONTACTED A DEALERSHIP WHO SAID THAT PROBLEMS SHOULD BE EXPECTED AFTER 5 YEARS. GUESS I THOUGHT THEY WOULD BUILD A BETTER CAR. SO FAR, I'M OUT $1900 AND HAVEN'T HAD THE FAN OR THE WELDING CRACK FIXED YET. I WOULD APPRECIATE ANY HELP THAT COULD BE OFFERED. *AK

MARCH 24, 2003 DEAR SIRS, I RECENTLY HAD A WATER PUMP FAILURE ON MY 1998 SUNFIRE CONVERTIBLE. THE CAR HAS HAD A NOISE FROM THE FRONT OF THE ENGINE FOR ABOUT A YEAR, I THOUGHT IT WAS AN ALTERNATOR BEARING. THE CAR HAS BEEN IN A GM DEALER TWICE IN THAT TIME FOR OIL CHANGES AND OF ALL THE THINGS THE DEALER HAS TRIED TO SELL ME THEY NEVER SAID ANYTHING WAS WRONG WITH THE WATER PUMP. ON THE NIGHT OF FRIDAY, MARCH 14TH THE CAR BEGAN LEAKING ANTIFREEZE AND THE NOISE INCREASED. I LIVE IN SOUTH LYON, MI AND THE CLOSEST PONTIAC DEALER IS WALDECKER IN BRIGHTON. I ATTEMPTED TO TELEPHONE WALDECKER SEVERAL TIMES ON SATURDAY, MARCH 15TH, BUT DID NOT CONNECT, BECAUSE OF A DEAD PHONE LINE AT WALDECKER. I THOUGHT WALDECKER WENT OUT OF BUSINESS, SINCE IT IS AN OLDSMOBILE DEALER ALSO. I LATER FOUND, FROM THE WALDECKER SERVICE MANAGER ([XXX]) AND THE RECEPTIONIST, THAT THEY WERE IN FACT HAVING PHONE PROBLEMS FOR SEVERAL DAYS. WITH NO OTHER PONTIAC DEALERS IN THE AREA, I REFILLED THE RADIATOR AND TOOK THE CAR TO WALKERS GARAGE, THE CLOSEST AUTO REPAIR. THE BILL CAME TO $700 PARTS AND LABOR, I ASKED WALDECKER AND THEY SAID IT WAS A FAIR PRICE. HAVING TO TAKE THE EXHAUST MANIFOLD OFF, ACCESS THROUGH THE FRONT COVER OF THE ENGINE, GEAR DRIVE OFF THE TIMING CHAIN AND THE LOCATION ABOVE THE CV JOINT IS A POOR DESIGN FOR A SERVICEABLE PART. VEHICLE DESCRIPTION, 1998 SUNFIRE CONVERTIBLE, CURRENTLY: 42,000 MILES VIN# [XXX], 2.4 LITER DOHC ENGINE. I CALLED THE PONTIAC 1-800 NUMBER AND A REPRESENTATIVE TOLD ME THE WARRANTY WAS 3 YEARS / 36,000 MILES AND THE WORK WAS NOT PERFORMED BY A PONTIAC DEALER, SO I HAD NO RECOURSE. I EXPLAIN TO NO AVAIL WHY THE WORK WAS NOT DONE AT A PONTIAC DEALER. I AM HOPING YOU WILL RECONSIDER THIS. ENCLOSED IS THE BILL. PLEASE CONTACT ME EVEN IF THIS CLAIM IS REJECTED. I EXPECT BETTER FROM THE NUMBER 1 AUTOMATE COMPANY IN THE WORLD. SINCERELY, [XXX] , [XXX] PHONE: [XXX] *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON 9/5/02 MY CAR WAS INVOLVED IN AN ACCIDENT WHICH TOTALLY DESTROYED IT. ACCIDENT WAS CAUSED WHEN I WAS SLOWLY MAKING A LEFT TURN, SUDDENLY I EXPERIENCED LOSS OF POWER MAKING IT VERY HARD TO MANEUVER CAR DUE TO HIGH RESISTANCE. I WAS GOING SOUTH, AND WHEN I STARTED TO MAKE LEFT TURN, NORTH BOUND WAS FREE AND CLEAR, BUT BECAUSE THE LENGTH OF TIME I SPENT TRYING TO CONTROL MY VEHICLE, ANOTHER CAR GOING NORTH APPROACHED THE INTERSECTION WHERE I WAS AND COULD NOT AVOID HITTING THE OTHER CAR CAUSING THE CRASH. I SPENT MY ENTIRE SAVINGS TO PURCHASE THIS CAR FROM A PONTIAC DEALER, AND THIS ACCIDENT THAT LEFT ME WITHOUT TRANSPORTATION, CAUSED THE LOST OF MY JOB AND MANY OTHER HARDSHIPS. THEN ON JANUARY 2003, PONTIAC DECIDES TO SEND ME A RECALL LETTER, WHICH WAS TOO LATE FOR ME. MY QUESTION IS WHAT TOOK PONTIAC SUCH A LONG TIME TO ISSUE THE RECALL NOTICE? IF THEY HAD DONE IT EARLIER, I WOULD HAVE NEVER PURCHASE THIS USED VEHICLE IN 2002. FOUR YEARS IS A LONG TIME AND I AM SURE THERE MUST HAVE BEEN NUMEROUS ACCIDENTS, HOPE THEY WERE AS LUCKY AS ME WHO IS ALIVE TO TELL THE STORY. NOW FOR MY RIGHTS..... WHAT ARE THEY IN THIS SITUATION? AS I SAID BEFORE, THIS "MINOR MISTAKE OF GM" LEFT ME WITHOUT CAR, WITHOUT SAVINGS AND WITHOUT A JOB. I STRONGLY BELIEVE THAT GM SHOULD COMPENSATE ME WITH AN EQUAL CAR OR THE EQUIVALENT FOR ME TO PURCHASE ANOTHER CAR, IT IS ONLY FAIR. IF THE PROBLEM WAS MADE PUBLIC IN 1999 OR 2000 I WOULD NOT BE IN THIS PREDICAMENT. PLEASE PRESENT MY COMPLAINT TO THE MANUFACTURER AND ADVISE ME ON HOW TO PROCEED IN ORDER TO BE REIMBURSED FOR THE DAMAGES THIS "MINOR DEFECT" HAD CAUSED ME. I DESPERATELY NEED A CAR TO BE ABLE TO GET TO A JOB. PLEASE HELP ME! THANK YOU. (BY THE WAY, IT TOOK ME A WHILE TO FIND YOU) (DON'T KNOW WHAT EOM MEANS, I CHECKED NO, BUT DON'T KNOW THE ANSWER). *NLM