ON 9/5/02 MY CAR WAS INVOLVED IN AN ACCIDENT WHICH TOTALLY DESTROYED IT. ACCIDENT WAS CAUSED WHEN I WAS SLOWLY MAKING A LEFT TURN, SUDDENLY I EXPERIENCED LOSS OF POWER MAKING IT VERY HARD TO MANEUVER CAR DUE TO HIGH RESISTANCE. I WAS GOING SOUTH, AND WHEN I STARTED TO MAKE LEFT TURN, NORTH BOUND WAS FREE AND CLEAR, BUT BECAUSE T…
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ON 9/5/02 MY CAR WAS INVOLVED IN AN ACCIDENT WHICH TOTALLY DESTROYED IT. ACCIDENT WAS CAUSED WHEN I WAS SLOWLY MAKING A LEFT TURN, SUDDENLY I EXPERIENCED LOSS OF POWER MAKING IT VERY HARD TO MANEUVER CAR DUE TO HIGH RESISTANCE. I WAS GOING SOUTH, AND WHEN I STARTED TO MAKE LEFT TURN, NORTH BOUND WAS FREE AND CLEAR, BUT BECAUSE THE LENGTH OF TIME I SPENT TRYING TO CONTROL MY VEHICLE, ANOTHER CAR GOING NORTH APPROACHED THE INTERSECTION WHERE I WAS AND COULD NOT AVOID HITTING THE OTHER CAR CAUSING THE CRASH. I SPENT MY ENTIRE SAVINGS TO PURCHASE THIS CAR FROM A PONTIAC DEALER, AND THIS ACCIDENT THAT LEFT ME WITHOUT TRANSPORTATION, CAUSED THE LOST OF MY JOB AND MANY OTHER HARDSHIPS. THEN ON JANUARY 2003, PONTIAC DECIDES TO SEND ME A RECALL LETTER, WHICH WAS TOO LATE FOR ME. MY QUESTION IS WHAT TOOK PONTIAC SUCH A LONG TIME TO ISSUE THE RECALL NOTICE? IF THEY HAD DONE IT EARLIER, I WOULD HAVE NEVER PURCHASE THIS USED VEHICLE IN 2002. FOUR YEARS IS A LONG TIME AND I AM SURE THERE MUST HAVE BEEN NUMEROUS ACCIDENTS, HOPE THEY WERE AS LUCKY AS ME WHO IS ALIVE TO TELL THE STORY. NOW FOR MY RIGHTS..... WHAT ARE THEY IN THIS SITUATION? AS I SAID BEFORE, THIS "MINOR MISTAKE OF GM" LEFT ME WITHOUT CAR, WITHOUT SAVINGS AND WITHOUT A JOB. I STRONGLY BELIEVE THAT GM SHOULD COMPENSATE ME WITH AN EQUAL CAR OR THE EQUIVALENT FOR ME TO PURCHASE ANOTHER CAR, IT IS ONLY FAIR. IF THE PROBLEM WAS MADE PUBLIC IN 1999 OR 2000 I WOULD NOT BE IN THIS PREDICAMENT. PLEASE PRESENT MY COMPLAINT TO THE MANUFACTURER AND ADVISE ME ON HOW TO PROCEED IN ORDER TO BE REIMBURSED FOR THE DAMAGES THIS "MINOR DEFECT" HAD CAUSED ME. I DESPERATELY NEED A CAR TO BE ABLE TO GET TO A JOB. PLEASE HELP ME! THANK YOU. (BY THE WAY, IT TOOK ME A WHILE TO FIND YOU) (DON'T KNOW WHAT EOM MEANS, I CHECKED NO, BUT DON'T KNOW THE ANSWER). *NLM
NHTSA ODI #10014345
Mileage unknown · Mar 7, 2003
Steering
RECALL #02-V-286-000 THE RECALL REGARDING THE RACK AND PINION FAILED, AFTER THE RECALL WAS PERFORMED.*JB
NHTSA ODI #10011116
Mileage unknown · Feb 8, 2002
Engine And Engine CoolingSteering
FIRST THIS CLICKING/POPPING SOUND STARTED COMING FROM THE STEERING WHEEL WHEN YOU TURN IT AT LOW SPEED. THE MECHANIC SAID ITS THE INNER TIE RODS THAT NEED TO BE REPLACED. BUT TO REPLACE THEM YOU HAVE TO REPLACE THE WHOLE STEERING ASSEMBLY BECAUSE THERE MADE AS ONE PIECE. THEN ONE MONTH AGO THE CAR STARTED SHACKING AT IDLE SPEED.…
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FIRST THIS CLICKING/POPPING SOUND STARTED COMING FROM THE STEERING WHEEL WHEN YOU TURN IT AT LOW SPEED. THE MECHANIC SAID ITS THE INNER TIE RODS THAT NEED TO BE REPLACED. BUT TO REPLACE THEM YOU HAVE TO REPLACE THE WHOLE STEERING ASSEMBLY BECAUSE THERE MADE AS ONE PIECE. THEN ONE MONTH AGO THE CAR STARTED SHACKING AT IDLE SPEED. IF YOU ARE IN DRIVE OR NUETRUEL AT A STOP LIGHT STANDING STILL YOU COULD FEEL IT SHACKING A LITTLE. THE DEALER SAID IT COULD BE ANYTHING FROM ELECTRIC PROBLEMS TO COIL PROBLEMS. BUT JUST YESTERDAY I WAS DRIVING AT NIGHT ON THE FREEWAY GOING ABOUT 60MPH WHEN I SAW SMOKE BEHIND MY CAR. I GOT ON THE SHOULDER AND SAW SMOKE COMMING OUT OF THE ENGINE. THEN I TRIED STARTING THE CAR BUT IT WON'T START. SO I HAD IT TOWED TO MY HOUSE. AT MY HOUSE I CHECKED THE ENGINE WITH A FLASHLIGHT AND FOUND A BIG HOLE (3-4 IN DIAMETER) IN THE ENGINE BY THE DIPSTICK. IT SEEMS THAT SOMETHING GOT LOOSE IN THE ENGINE THAT MADE THE CAR SHACKING AND WHEN IT GOT LOSE IT JUST FLEW OUT. LUCKLY IT DIDN'T WHEN TRU THE HOOD. IF ANYONE COULD HELP ME PLEASE IN FINDING MAYBE THERES LIKE A SERVICE BULLETIN OR A RECALL FOR THIS PROBLEMS. ALSO I WILL NEVER BUY ANY STUPID PONTIACS AND WON'T RECCOMEND ONE FOR ANYONE. *AK
NHTSA ODI #757958
Mileage unknown · Oct 14, 1998
SteeringVehicle Speed Control
STEERING WHEEL IS LOOSE AND TILT STEERING MECHANISM HAS SLIPPED OUT OF POSITION WHILE DRIVING. ALSO, ACCELERATOR STUCK WHILE DRIVING AT 40 MPH.
ON CERTAIN PASSENGER VEHICLES. IF THE ENGINE FAILS TO START AND THE DRIVER HOLDS THE KEY IN THE "START" POSITION FOR AN EXTENDED PERIOD, HIGH CURRENT FLOWS THROUGH THE IGNITION SWITCH, AND SOMETIMES PRODUCES ENOUGH HEAT TO MELT INTERNAL SWITCH PARTS.
Consequence & remedy
Consequence: IF THE SWITCH IS DAMAGED, A FIRE COULD OCCUR IN THE STEERING COLUMN, EVEN WITH THE ENGINE OFF AND THE KEY REMOVED. THE FIRE COULD SPREAD TO THE INTERIOR OF THE CAR, WHICH COULD INJURE OCCUPANTS OR CAUSE DAMAGE TO ADJOINING STRUCTURES.
Remedy: DEALERS WILL INSTALL A RELAY KIT IN THESE VEHICLES TO PREVENT HIGH CURRENT FROM FLOWING THROUGH THE IGNITION SWITCH, AND CHECK THAT YOUR CAR WILL START WITH A PROPERLY CHARGED BATTERY AND, IF NECESSARY, REPLACE THE IGNITION SWITCH. OWNER NOTIFICATION WILL BEGIN ON MARCH 1, 2004. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-630-2438, PONTIAC AT 1-800-620-7668, BUICK AT 1-866-608-8080, OR OLDSMOBILE AT 1-800-630-6537. CUSTOMERS CAN ALSO CHECK THEIR VEHICLE ONLINE BY GOING TO WWW.MYGMLINK.COM AND ENTERING THE VEHICLE'S IDENTIFICATION NUMBER.
CERTAIN PASSENGER VEHICLES AND MINI VANS HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE AND SOME OTHER RETAINERS USED IN VEHICLES ASSEMBLED BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997, COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.
Remedy: DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN JANUARY 24, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
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