MY FAMILY TOOK OUR VAN ON A WEEK LONG VACATION TO FLORIDA WHILE I STAYED AT HOME. RIGHT AFTER THEY LEFT MY WIFE CALLED TO SAY THAT THE ABS LIGHT WAS ON IN THE DASH. I CALLED A LOCAL MECHANIC TO GET AN IDEA OF HOW BAD THE PROBLEM MIGHT BE AND HE INDICATED THAT IT SHOULD NOT BE TOO BAD BUT GET IT LOOKED AT WHEN THEY RETURN FROM …
Read full complaint
MY FAMILY TOOK OUR VAN ON A WEEK LONG VACATION TO FLORIDA WHILE I STAYED AT HOME. RIGHT AFTER THEY LEFT MY WIFE CALLED TO SAY THAT THE ABS LIGHT WAS ON IN THE DASH. I CALLED A LOCAL MECHANIC TO GET AN IDEA OF HOW BAD THE PROBLEM MIGHT BE AND HE INDICATED THAT IT SHOULD NOT BE TOO BAD BUT GET IT LOOKED AT WHEN THEY RETURN FROM THE TRIP. UPON HER RETURN MY WIFE TOOK IT IN THE THE DEALERSHIP WHERE WE PURCHASED THE VAN AND THEY REPLACED A BEARING IN THE RIGHT REAR AXLE HUB AREA OF THE VEHICLE. SINCE THE VAN HAD APPROXIMATELY 40,451 MILES ON IT WE WERE TOLD THAT THIS FELL OUTSIDE OF THE MILES COVERED BY THE MANUFACTURER. ALTHOUGH, IT WAS STILL WITHIN THE 3-YRS OF COVERED WARRANTY JUST NOT COVERED BY THE MILES WE PAID FOR THE REPAIR. ASKED THE DEALERSHIP ABOUT THIS REPAIR AND THEY STATED THAT THIS WAS NORMAL WEAR FOR THIS PART OF THE COUNTRY AND THE TYPES OF ROADS IN THIS AREA. I TOLD THEM THAT I DID NOT LIKE THAT ANSWER. THEY TOLD ME THAT IF I FELT I HAD A COMPLAINT I COULD FOLLOW THE PROCEDURE IN THE BACK OF THE OWNERS MANULE. TO WHICH I HAVE DONE: PHONE CALL LETTER TO GM FOLLOW-UP PHONE CALL TO GM NOW NHTSA . *AK
NHTSA ODI #10098252
Mileage unknown · Jan 15, 2004
Engine And Engine CoolingEquipmentFuel System, Gasoline
PROBLEM WITH THE HEAD GASKET DURING NORMAL DRIVING CONDITION STARTING BY OVER HEATING LOOK LIKE A THERMOSTAT PROBLEM BUT IS NOT. HEAD GASKET FAIL AND GAS FROM THE CYLINDERS ESCAPE TO THE BLOCK OF THE ENGINE CAUSING TO OVER HEAT AND DAMAGE TO THE ENGINE.
NHTSA ODI #10069671
Mileage unknown · Jan 15, 2004
EquipmentUnknown Or Other
MY VEHICHLE IS ON IT'S FOURTH BATTERY AND ONLY HAS 1200 MILES . IF THE VAN IS PARKED FOR MORE THAN A DAY THEN IT DRAINS THE BATTERY. THEY CAN'T SEEM TO FIND THE PROBLEM. I TOLD THEM TO CALL THE FACTORY FOR HELP BUT I DOUBT IF THEY WILL DO SO.
NHTSA ODI #10069431
22,575 miles · Jan 15, 2004
Service Brakes, HydraulicUnknown Or OtherVisibility
REAR DRIVER\\\\\\\\\\\\\\'S SIDE DOOR WAS MISALIGNED ABS SENSOR WAS DEFECTIVE AND ALSO DISABLE MY AWD SYTSTEM TWO DAYS AFTER GETTING THE ABS SENSOR FIXED MY RIGHT FRONT WHEEL BEARING WENT OUT AND HAD TO WAIT 3 DAYS JUST TO GET TAHT FIXED.
ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Consequence & remedy
Consequence: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
2002 Pontiac Montana Problems, Complaints & Recalls | Skip That Year
Illustration