2002 Pontiac Montana

MY FAMILY TOOK OUR VAN ON A WEEK LONG VACATION TO FLORIDA WHILE I STAYED AT HOME. RIGHT AFTER THEY LEFT MY WIFE CALLED TO SAY THAT THE ABS LIGHT WAS ON IN THE DASH. I CALLED A LOCAL MECHANIC TO GET AN IDEA OF HOW BAD THE PROBLEM MIGHT BE AND HE INDICATED THAT IT SHOULD NOT BE TOO BAD BUT GET IT LOOKED AT WHEN THEY RETURN FROM THE TRIP. UPON HER RETURN MY WIFE TOOK IT IN THE THE DEALERSHIP WHERE WE PURCHASED THE VAN AND THEY REPLACED A BEARING IN THE RIGHT REAR AXLE HUB AREA OF THE VEHICLE. SINCE THE VAN HAD APPROXIMATELY 40,451 MILES ON IT WE WERE TOLD THAT THIS FELL OUTSIDE OF THE MILES COVERED BY THE MANUFACTURER. ALTHOUGH, IT WAS STILL WITHIN THE 3-YRS OF COVERED WARRANTY JUST NOT COVERED BY THE MILES WE PAID FOR THE REPAIR. ASKED THE DEALERSHIP ABOUT THIS REPAIR AND THEY STATED THAT THIS WAS NORMAL WEAR FOR THIS PART OF THE COUNTRY AND THE TYPES OF ROADS IN THIS AREA. I TOLD THEM THAT I DID NOT LIKE THAT ANSWER. THEY TOLD ME THAT IF I FELT I HAD A COMPLAINT I COULD FOLLOW THE PROCEDURE IN THE BACK OF THE OWNERS MANULE. TO WHICH I HAVE DONE: PHONE CALL LETTER TO GM FOLLOW-UP PHONE CALL TO GM NOW NHTSA . *AK

I PURCHASED A PONTAIC MONTANA FROM ROGERS PONTAIC IN CHICAGO IN MARCH 2002. IN MAY OF 2003 I BEGIN TO EXPERIENCE TROUBLE WITH THE TRANSMISSION. THE FRIST OCCASION OCCURED IN MAY OF 2003.(REPAIRED,BUT THE VECHICLE DID NOT OPERATE THE WAY I THOUGHT IT SHOULD) I TOOK IT BACK TO THE PONTAIC DEALER - GROSSINGER IN LINCOLNWOOD, IL. BUT, THEY SAID EVERYTHING WAS OK) THE SECOND BEING NOVEMBER OF 2003. ( THE REPAIR WORK DONE WAS GREAT! THE VECHICLE WORKED AS GOOD AS WHEN IT WAS FIRST PURCHASED) BUT, I HAVE BEGUN TO EXPERIENCE THE SAME SYMPTOMS AS BEFORE HERE IN AUGUST 2004. THIS HAS LED ME TO BELIEVE THAT A DEFECT IS IN THE TRANSMISSION OF THIS VECHICLE. MY ONLY SOLUTION WOULD BE FOR THE MANUFACTURER (PONTAIC - GMC) TO REPLACE THE VECHICLE WITH A NEW ONE. I DO NOT WANT TO CONTINUALLY HAVE THE TRANSMISSION REPAIRED. AFTER THE WARRANTY HAS EXPIRED, I WILL HAVE TO PAY THE COST OF A DEFECT THAT HAS BEEN HAPPENING SINCE THE VECHICLE WAS PURCHASE.

WE OUGHT THE VAN AS A PROGRAM WITH 20,000 MILES ON IT,WITHIN THE FIRST MONTH THE POWER WINDOWS WOULD NOT WORK ALL THE TIME MEANING SOMETIMES THEY WORK AND SOMETIMES THEY DONT. SAME THING FOR THE INTERIOR LIGHTS. IN THE SUMMER OF 2003 THE AIR CONDITION DEVELOPED A SLOE LEAK THAT PROGRESSED WITHIN WEEKS,WE NOW HAVE NO AIR AT ALL AND THE PART ALOE IS GOING TO COST $400.00. IN OCTOBER OF 2003 ON OUR WAY TO A HIGH SCHOOL FOOTBALL GAME THE TRANSMISSION WENT OUT. THERE WAS NO WARNING AT ALL,IT HAD NOT BEEN LEAKING OR ACTING UP IN ANY WAY IT MADE A THUD SOUND GOING DOWN THE HIWAY AND THAT WAS IT..NO MORE TRANSMISSION $4,000.00 TO REPAIR.

THERE ARE MODULES THAT WE KEEP HAVING TROUBLE WITH. THEY LOCK & UNLOCK DOORS WHILE DRIVING, LOCK IN IGNITION KEY RECEIVER, TURN ON AIR BAG WARNING LIGHT AND DISENGAGE THEM, SHOW "SERVICE ENGINE" LIGHT, ETC..I AM TOLD THEY CONTROL THE HEADLIGHTS ALSO. THEY ARE A VITAL PART TO THE CAR\\'S SAFTEY BECAUSE THEY CONTROL SO MANY ELEMENTS OF THE CAR. THE TRANMISSION HAS HAD NUMEROUS PROBLEM. WHEELS SPIN FIRST AND THEN ENGINE LOCKS IN A FEW SECONDS LATER. THEY TRIED TO REPAIR IT TWICE, THEN WE DROVE JUST A FEW BLOCKS FROM THE DEALERSHIP AND HAD TO BRING CAR BACK (SERVICE RECORDS DO NOT SHOW THIS AS AN ADDITIONAL SERVICE) AND HAD TOO BRING IT BACK AGAIN A FEW DAYS LATER. NOW WE ARE TOLD THAT THEY ARE PUTTING IN A NEW TRANSMISSION AND REFUSE TO CONSIDER THE CAR A LEMON BECAUSE A NEW TRANSMISSION IS BEING PUT IN. WE HAVE LOST CONFIDENCE IN THE CAR AND CONSIDER IT UNRELIABLE AND UNSAFE. A NEW TRANSMISSION ONLY ADDRESSES ONE OF THE PROBLEMS. WE WANT OUT OF THE VEHICLE. IT IS CURRENTLY IN REPAIR NOW, AND WE HAVE HAD A RENTAL CAR FOR ALMOST TWO WEEKS. ALTOGETHER, THE CAR HAS BEEN IN SERVICE FOR ABOUT 43 DAYS SINCE WE HAVE OWNED IT..JUST ONE YEAR!!

WHILE DRIVING AT ANY SPEED THE ABS BRAKE LIGHT AND THE 4 WHEEL DRIVE LIGHT ILLUMINATED. CONSUMER STATED THAT AS A RESULT THE VEHICLE WAS STUCK IN THE SNOW. *NLM WHEN THE ABS IS NOT WORKING PROPERLY, THE VEHICLE WILL NOT BRAKE SAFELY, AND THE FOUR/ALL WHEEL DRIVE WILL NOT WORK. THE VEHICLE WILL NOT HAVE THE TRACTION TO GO UP A HILL. ( ABS AND ALL WHEEL DRIVE WOULD FAIL AT ANY TIME) SCC