NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
239 reports103,041 miles · Jan 20, 2012
Service Brakes, Hydraulic
THIS VEHICLE HAS ABS AND TRACTION CONTROL. WHILE APPLYING THE BRAKES APPROX. 500 FT. BEFORE THE INTERSECTION, AFTER SLOWING (BY COASTING) TO 15 MPH, NO STOPPING OCCURRED AND SLID THROUGH INTERSECTION OF BUSY CROSSROAD. LUCKILY THERE WAS NO ONCOMING TRAFFIC AT THE TIME OR WE WOULD HAVE BEEN BROADSIDED. THE ROADS ARE GRAVEL AND HA…
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THIS VEHICLE HAS ABS AND TRACTION CONTROL. WHILE APPLYING THE BRAKES APPROX. 500 FT. BEFORE THE INTERSECTION, AFTER SLOWING (BY COASTING) TO 15 MPH, NO STOPPING OCCURRED AND SLID THROUGH INTERSECTION OF BUSY CROSSROAD. LUCKILY THERE WAS NO ONCOMING TRAFFIC AT THE TIME OR WE WOULD HAVE BEEN BROADSIDED. THE ROADS ARE GRAVEL AND HAD A SLIGHT COVERING OF SNOW( LESS THAN 1/2"). SHOULD HAVE BEEN ABLE TO STOP IN PLENTY OF TIME, PUMPING THE BRAKES HAD NO EFFECT, HOLDING BRAKE PEDAL HAD NO EFFECT. THIS HAS OCCURRED AGAIN WHILE TRYING TO STOP AT SLOW SPEEDS. ON 1/19/12 MY WIFE TRIED TO STOP AT A T- INTERSECTION AT LOW SPEED WITH NO BRAKE RESPONSE ON SLIPPERY, SNOW COVERED PAVED ROAD AND SLID THROUGH INTERSECTION INTO OPPOSITE DITCH DAMAGING THE FRONT FASCIA OF THE VEHICLE. RELIABILITY OF THE SAFETY OF THE BRAKE SYSTEM IS IN DOUBT. NO WARNING LIGHTS OR DTC WHEN THIS OCCURS. MAY HAPPEN AT ANY TIME ON SLICK OR WET ROADS. WILL HAVE TO HAVE DEALER DIAGNOSE BUT THIS SHOULD NOT FAIL WITHOUT WARNING. NO ONE WAS INJURED IN EITHER INCIDENT BUT THIS MAY LEAD TO ACCIDENTS IN THE FUTURE. WE PURCHASED THIS VEHICLE NEW IN JULY 2006. IT HAS BEEN WELL MAINTAINED.THERE IS NO APPARENT CAUSE OR WARNING FOR THIS FAILURE. IT SEEMS TO OCCUR SOON AFTER THE VEHICLE IS STARTED, AT THE FIRST STOP AFTER SPEED HAS EXCEEDED 25MPH. *TT
NHTSA ODI #10444615
75,500 miles · Jan 4, 2012
Power Train
AUTO TRANSMISSION IS SHIFTING HARD AND SLIPPING. SHIFTS HARD FROM 3 TO 4 AND WILL SLIP JUST DRIVING DOWN ROAD AT ROAD SPEED. GETTING WORSE DAY BY DAY, AND MUCH WORSE WHEN COLD. STARTED AS A WHINNING NOISE ABOUT A MONTH AGO. I HAVE BEEN TOLD BY GM DEALER THAT TRANSMISSION WILL PROBABLY NEED REBUILT. I AM ORIGINAL OWNER, CAR HAS N…
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AUTO TRANSMISSION IS SHIFTING HARD AND SLIPPING. SHIFTS HARD FROM 3 TO 4 AND WILL SLIP JUST DRIVING DOWN ROAD AT ROAD SPEED. GETTING WORSE DAY BY DAY, AND MUCH WORSE WHEN COLD. STARTED AS A WHINNING NOISE ABOUT A MONTH AGO. I HAVE BEEN TOLD BY GM DEALER THAT TRANSMISSION WILL PROBABLY NEED REBUILT. I AM ORIGINAL OWNER, CAR HAS NEVER BEEN DRIVEN HARD. *TR
NHTSA ODI #10442435
Mileage unknown · Dec 13, 2011
Electronic Stability Control (esc)Power TrainService Brakes, Hydraulic
BOUGHT A "NICE" USED PONTIAC GRAND PRIX GXP IN 2008 (AN 06 MODEL). THE CAR ONLY HAD AROUND 17,000 MILES ON IT. THIS CAR HAS BEEN THE BIGGEST MONEY PIT EVER. I AM SO DISAPPOINTED WITH THIS VEHICLE. I HAVE PRIDED MYSELF IN BUYING AMERICAN MADE VEHICLES, BUT NOT ANYMORE! FIRST OF ALL, THE TIRE SIZING AND THE PRICE OF THE TIRES,RID…
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BOUGHT A "NICE" USED PONTIAC GRAND PRIX GXP IN 2008 (AN 06 MODEL). THE CAR ONLY HAD AROUND 17,000 MILES ON IT. THIS CAR HAS BEEN THE BIGGEST MONEY PIT EVER. I AM SO DISAPPOINTED WITH THIS VEHICLE. I HAVE PRIDED MYSELF IN BUYING AMERICAN MADE VEHICLES, BUT NOT ANYMORE! FIRST OF ALL, THE TIRE SIZING AND THE PRICE OF THE TIRES,RIDICULOUS! THE POWER STEERING LINE BROKE, AND OF COURSE IT WASN'T THE LINE THAT WAS COVERED UNDER RECALL, THERE HAS ALWAYS BEEN A NOISE IN THE FRONT END, ESPECIALLY GOING AT A SLOWER SPEED AND OVER BUMPS, KIND OF POPPING, I'VE ALWAYS FELT THAT THERE WAS SOMETHING WRONG IN THE FRONT END. IN OCT. 2010, THE HUBS AND BEARINGS WERE REPLACED, THEY WERE STILL UNDER WARRANTY, BUT WE HAD TO PAY A DEDUCTIBLE, WHICH WAS QUITE A BIT, THEN IN JULY 2011, WITH 60,000 SOME ODD MILES ON IT, THE TRACTION CONTROL LIGHT, THE ABS LIGHT CAME ON, TOOK IT TO THE DEALERSHIP, THEY SAY IT'S A SENSOR, IN THE LEFT HUB (THAT WE JUST HAD CHANGED, LESS THAN A YEAR AGO), THE WARRANT HAD RAN OUT ON IT, SO WE PAID ALMOST 500 TO REPLACE THAT, THEN SURPRISE, SURPRISE, IT HAS HAPPENED AGAIN THE LIGHTS ARE BACK ON! ALSO, SOMETIMES WHEN I ACCELERATE AT SAY A STOP SIGN OR STOP LIGHT, THERE'S SORT OF A "GRABBING" AND THE CAR DOESN'T WANT TO GO, LIKE IT COULD BE THE TRANSMISSION SLIPPING. THESE ARE ACTUALLY JUST A FEW OF THE THINGS THAT I'VE HAD GO WRONG,THERE'S BEEN ODDS AND ENDS THINGS THAT OF COURSE HAVE COST A FORTUNE TO FIX, EVERYTHING ON THIS CAR IS...OH, THE TIE ROD END, THAT WAS SOMETHING ELSE THAT HAD TO BE REPLACED...I COULD GO ON AND ON MONEY PIT. I WANT TO GET RID OF IT, BUT IT'S ONE OF THOSE THINGS, I'VE GOT TOO MUCH INVESTED IN IT..I'D NEVER GET OUT OF IT WHAT I NEED..NO WONDER THEY NO LONGER PRODUCE PONTIACS. FROM THE THINGS I'VE READ, IT SEEMS THAT I AM NOT THE ONLY PERSON WHO HAS HAD TROUBLE OUT OF THIS VEHICLE. IT SEEMS AS THOUGH THERE SHOULD HAVE BEEN ALOT MORE RECALLS. *TR
NHTSA ODI #10439760
Mileage unknown · Oct 18, 2011
Exterior Lighting
WHEN I'M DRIVING THE LIGHTS WILL GO OFF SOMETIMES THEY'LL COME BACK ON AND SOMETIMES THEY STAY OFF!THE AUTOMATIC LIGHTS DO NOT COME ON SOMETIMES WHEN THE IGNITION IS TURNED ON...I CHANGED THE DIMMER SWITCH TWICE AND THE LIGHTS STILL DO NOT WORK EVEN IF I TURN THEM ON MANUALLY. *TR
NHTSA ODI #10430726
Mileage unknown · Jul 26, 2011
Wheels
2006 PONTIAC GRAND PRIX - DEFECTIVE RIGHT FRONT WHEEL BEARINGS. I HAD MY RIGHT FRONT WHEEL BEARING REPLACED TWO YEARS IN A ROW. JAN, 2009 AND JAN 2010. THIS WAS COVERED UNDER THE DRIVE SYSTEM WARRANTY. IN ORDER TO GET THIS RESOLVED IMMEDIATELY, I TOOK THE VEHICLE TO MY LOCAL SHOP SINCE THE DAVIS PONTIAC WENT OUT OF BUSINESS 1 WE…
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2006 PONTIAC GRAND PRIX - DEFECTIVE RIGHT FRONT WHEEL BEARINGS. I HAD MY RIGHT FRONT WHEEL BEARING REPLACED TWO YEARS IN A ROW. JAN, 2009 AND JAN 2010. THIS WAS COVERED UNDER THE DRIVE SYSTEM WARRANTY. IN ORDER TO GET THIS RESOLVED IMMEDIATELY, I TOOK THE VEHICLE TO MY LOCAL SHOP SINCE THE DAVIS PONTIAC WENT OUT OF BUSINESS 1 WEEK AFTER I PURCHASED THE CAR. THE WORK WAS DONE AND I MAINTAINED THE ORIGINAL INVOICE AND MY PROOF OF PAYMENT. HOWEVER, I CONTACTED PONTIAC AND REQUESTED REIMBURSEMENT FOR THE $500 I SPENT ON THE LABOR AND PARTS AND THEY WILL NOT HONOR THE REIMBURSEMENT BECAUSE I DO NOT HAVE THE DEFECTIVE PARTS. OBVIOUSLY, THERE IS AN ISSUE IF THE RIGHT FRONT WHEEL BEARING WENT TWO YEARS IN A ROW. I AM VERY DISAPPOINTED WITH GM AND DON'T PLAN TO PURCHASE ANOTHER VEHICLE FROM THEM SINCE THEY CLEARLY DON'T VALUE THEIR CUSTOMERS NOR POLICIES AND DON'T WANT TO WORK TO RESOLVE THE DILEMMA. *TR
NHTSA ODI #10415215
63,000 miles · Jul 16, 2011
Power Train
I HAVE A 2006 PONTIAC GRAND PRIX GXP. I STARTED HAVING TRANSMISSION PROBLEMS LAST DECEMBER. THE CAR SHUDDERS HORRIBLY AROUND 50 MPH. HAD THE CAR TO A FEW DIFFERENT GM DEALERSHIPS. ONE CLAIMS THEY DIDN'T FIND ANYTHING WRONG. THE OTHER ONE FELT THE PROBLEM, REPLACED A SOLENOID AND CAR CONTINUED TO DO IT. AT THIS POINT THEY CLAIM T…
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I HAVE A 2006 PONTIAC GRAND PRIX GXP. I STARTED HAVING TRANSMISSION PROBLEMS LAST DECEMBER. THE CAR SHUDDERS HORRIBLY AROUND 50 MPH. HAD THE CAR TO A FEW DIFFERENT GM DEALERSHIPS. ONE CLAIMS THEY DIDN'T FIND ANYTHING WRONG. THE OTHER ONE FELT THE PROBLEM, REPLACED A SOLENOID AND CAR CONTINUED TO DO IT. AT THIS POINT THEY CLAIM THERE IS NOTHING WRONG EVEN THOUGH THE SHUDDER IS STILL THERE. CAR WAS UNDER WARRANTY TIL MARCH. NO LONGER UNDER WARRANTY AND IS GETTING WORSE. I KNOW OF OVER 150 PEOPLE WITH W-BODY V8 GM CARS THAT HAVE EXPERIENCED TRANS. PROBLEMS. WHY HASN'T THERE BEEN A FEDERAL INVESTIGATION???? I GUESS IT MAY BE BECAUSE OF THE GM BAILOUT? NHTSA, PLEASE LAUNCH AN INVESTIGATION AND A RECALL!!!!! I GUESS YOU'LL JUST WAIT UNTIL IT CAUSES MORE ACCIDENTS AND DEATHS! GOOD JOB MORONS!! THANKS FOR LOOKING OUT FOR THE PEOPLE! *TT
NHTSA ODI #10413165
72,000 miles · Jun 17, 2011
Power Train
WE HAVE A 2006 GRAND PRIX GXP. THE SIGHT AND SOUND OF THIS MACHINE IS WONDERFUL. THE TRANSMISSION ISSUES MAKE ME WANT TO DRIVE THIS CAR UP GM'S, WELL U GET THE PICTURE. IT SLAMS INTO FIRST FROM A STOP, SLIPS WHEN ACCELERATING, AND IT HAS LESS THAN 70,000 MILES ON IT. I HAVE HAD THIS CAR INTO THE DEALER THREE TIMES FOR THE SAM…
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WE HAVE A 2006 GRAND PRIX GXP. THE SIGHT AND SOUND OF THIS MACHINE IS WONDERFUL. THE TRANSMISSION ISSUES MAKE ME WANT TO DRIVE THIS CAR UP GM'S, WELL U GET THE PICTURE. IT SLAMS INTO FIRST FROM A STOP, SLIPS WHEN ACCELERATING, AND IT HAS LESS THAN 70,000 MILES ON IT. I HAVE HAD THIS CAR INTO THE DEALER THREE TIMES FOR THE SAME PROBLEM WHILE UNDER WARRANTY. ONE "OVERHAUL" AND TWO DIAGNOSTIC CHECKS LATER THE PROBLEM IS STILL THERE. THE FLUID WAS CHANGED AT 47,000 MILES. I HAVE HEARD IT IS A PRESSURE VALVE PROBLEM BUT THIS FIX WILL BE ON MY DIME, AS IT IS OUT OF WARRANTY NOW. WAY TO GO GM, ANOTHER VICTIM HERE. *TR
NHTSA ODI #10407229
103,500 miles · Jun 16, 2011
Power Train
I HAVE A 2006 PONTIAC GRAND PRIX GXP WITH THE 5.3L V8 ENGINE. THE CAR HAS LESS THAN 104,000 MILES ON IT AND THE TRANSMISSION DOES NOT ALWAYS ENGAGE FIRST GEAR WHEN ATTEMPTING TO ACCELERATE FROM A STOP. WHEN FIRST GEAR FINALLY ENGAGES IT DOES SO WITH A VERY PHYSICAL BANGING FEELING. ALSO, THE TRANSMISSION SHIFTS EXTREMELY SLOWING…
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I HAVE A 2006 PONTIAC GRAND PRIX GXP WITH THE 5.3L V8 ENGINE. THE CAR HAS LESS THAN 104,000 MILES ON IT AND THE TRANSMISSION DOES NOT ALWAYS ENGAGE FIRST GEAR WHEN ATTEMPTING TO ACCELERATE FROM A STOP. WHEN FIRST GEAR FINALLY ENGAGES IT DOES SO WITH A VERY PHYSICAL BANGING FEELING. ALSO, THE TRANSMISSION SHIFTS EXTREMELY SLOWING FROM 2ND TO 3RD GEAR AT TIMES. THIS IS A MAJOR SAFETY HAZARD WHEN ATTEMPTING TO PULL OUT IN TRAFFIC, IF YOU ARE GIVING YOURSELF ENOUGH TIME TO MAKE A TURN, AND THE TRANSMISSION WILL NOT ENGAGE, AND THEN FORCEFULLY DOES SO, IT COULD CAUSE AN ACCIDENT THAT RESULTS IN INJURY OR EVEN DEATH. I KNOW THAT MY CAR IS ONLY ONE OF VERY MANY W-BODY V8'S THAT HAVE/ARE EXPERIENCING TRANSMISSION PROBLEMS. WE ARE FORCED TO SPEND OUR MONEY AND HURT OUR CREDIT TO FIX A TRANSMISSION THAT SHOULD NEVER HAVE BEEN PUT IN THE CAR TO BEGIN WITH. AMERICAN CARS SHOULD BE BUILT BETTER THAN THIS! IF THE GOVERNMENT WON'T HOLD GM ACCOUNTABLE FOR THIS MESS, MORE CONSUMERS WILL HAVE THE SAME PROBLEMS THAT I AND MANY OTHERS ARE EXPERIENCING. *TR
NHTSA ODI #10407152
99,831 miles · May 27, 2011
Engine And Engine Cooling
THERE WAS OIL IN MY INTAKE MANIFOLD WHEN MY ENGINE BLEW I WAS UNABLE TO START MY 2006 PONTIAC UNTIL THEN I ALSO MY AIR CONDITIONER WENT OUT BECAUSE A LINE A LINE WAS CROSSING THE AIR CONDITIONER LINE. *TR
NHTSA ODI #10403608
65,000 miles · Apr 27, 2011
Power Train
MY CAR SLAMS INTO GEAR FROM A DEAD-STOP. IT GRINDS VERY LOUDLY WHEN THEN TCC IS APPLIED. SHIFTS HARD AND SHAKES VERY VIOLENTLY, SOMETIMES TO THE POINT WHERE IT IS ALMOST UNDRIVABLE. GM DEALER REFUSES TO ACKNOWLEDGE THE PROBLEM BECAUSE THEY DON'T WANT TO FIX IT. THEY CLAIMED THE GRINDING NOISE IS A TICK OR RATTLE CAUSED BY TIMING…
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MY CAR SLAMS INTO GEAR FROM A DEAD-STOP. IT GRINDS VERY LOUDLY WHEN THEN TCC IS APPLIED. SHIFTS HARD AND SHAKES VERY VIOLENTLY, SOMETIMES TO THE POINT WHERE IT IS ALMOST UNDRIVABLE. GM DEALER REFUSES TO ACKNOWLEDGE THE PROBLEM BECAUSE THEY DON'T WANT TO FIX IT. THEY CLAIMED THE GRINDING NOISE IS A TICK OR RATTLE CAUSED BY TIMING CHAIN FOR THE DISPLACEMENT ON DEMAND WHEN THE ENGINE GOES FROM 8 TO 4 CYLINDERS. THE TSB ONLY STATES IT WOULD MAKE THE NOISE WHEN GOING FROM 8 TO 4, NOT 4 TO 8. MY CAR ONLY MAKES THE NOISE WHEN I'M ON THE THROTTLE, SO IT WOULD NOT BE GOING INTO 4 CYLINDER MODE. GM ARE A BUNCH OF LYING DIRTBAGS WHO DON'T WANT TO FIX THE PROBLEMS THEY CAUSE. THEY COMPROMISED THE RELIABILITY OF THIS TRANSMISSION TO MAKE IT SHIFT SMOOTHER. I'M A MEMBER OF AN ONLINE FORUM OF JUST THE LS4/4T65E-HD FWD CARS AND THERE ARE OVER 138 PEOPLE WITH THESE CARS WHO HAD OR ARE HAVING TRANSMISSION PROBLEMS/FAILURES. WHY HASN'T THERE BEEN SOME KIND OF RECALL YET? THIS IS CERTAINLY A BIG ENOUGH PROBLEM TO WARRANT A RECALL! *TR
NHTSA ODI #10398052
Official recalls
1Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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