NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
9 reportsClear category filter218,000 miles · Mar 1, 2021
Exterior LightingSteeringVehicle Speed Control
MY POWER STEERING WENT OUT AND WHEN YOU TRY TO GO OVER 40 THE CAR LUNGES FORWARD AND HAS A HARD TIME SHIFTING AND WILL CONTINUE WHILE IN CRUISE CONTROL. I ALREADY HAD WORK DONE ON THE FUEL LINE CAUSE THE LINE WAS CLOGGED AND THE VEHICLE WOULD LUNGE FORWARD CAUSE THE FUEL WASN'T GETTING PUSHED THROUGH. MY POWER STEERING WENT OUT …
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MY POWER STEERING WENT OUT AND WHEN YOU TRY TO GO OVER 40 THE CAR LUNGES FORWARD AND HAS A HARD TIME SHIFTING AND WILL CONTINUE WHILE IN CRUISE CONTROL. I ALREADY HAD WORK DONE ON THE FUEL LINE CAUSE THE LINE WAS CLOGGED AND THE VEHICLE WOULD LUNGE FORWARD CAUSE THE FUEL WASN'T GETTING PUSHED THROUGH. MY POWER STEERING WENT OUT AFTER MY BOYFRIEND PARKED IT. HE ONLY NOTICED IT WHEN HE TRIED DRIVING AWAY AND HE COULDN'T TURN THE WHEEL LIKE USUAL. THE CRUISE CONTROL DOES ITS THING WHILE IN MOTION. ALSO THE HEADLAMPS! THE BRIGHTS STAY ON, YOU HAVE TO HOLD THE DIMMER SWITCH BACK TO GET THE BRIGHTS TO TURN OFF BUT IF YOU LET GO OF THE SWITCH THEY TURN ON AND FLASH PEOPLE. IT ONLY TURNS OFF WHEN TURNING LEFT. THE AC COMPRESSOR BLEW TOO. I HAD BOUGHT THE VEHICLE 3 YEARS AGO DURING THE WINTER SO IT WAS BLOWING COLD AIR, BUT WHEN SUMMER HIT IS WHEN I NOTICED IT WAS ONLY BLOWING AIR FROM OUTSIDE INTO THE CAB. THE HEATER WORKS, BUT THE AC DOESN'T. MY BOYFRIEND WAS DRIVING HOME RECENTLY AND COULDN'T MOVE THE STEERING WHEEL AND ALMOST HAD A HEAD ON COLLISION BECAUSE OF THE POWER STEERING. THE POWER STEERING HAPPENED IN TOWN AT HIS PLACE OF WORK AND HAD TO DRIVE ON THE HIGHWAY TO COME HOME. THE CRUISE HAPPENS ON THE HIGHWAY. THE HEADLAMPS IS A CONSTANT THING, WE PULLED THE FUSE THAT CONTROLS THE BRIGHTS AND THE DIMS WORKED JUST FINE, BUT IT'S HARD TO DRIVE AT NIGHT WITHOUT BRIGHTS.
NHTSA ODI #11398596
Mileage unknown · Jun 17, 2019
Electrical SystemEngineVehicle Speed Control
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING AT HIGHWAY SPEEDS, THERE WAS A DRASTIC REDUCTION IN SPEED, THE REDUCED ENGINE POWER INDICATOR FLASHED, AND THE VEHICLE WOULD NOT EXCEED 30 MPH. THE VEHICLE WAS EXTREMELY DIFFICULT TO MANEUVER WHEN THE FAILURES OCCURRED. THE DEALER WAS NOT NOTIFIED. AN INDEPENDENT MECH…
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TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING AT HIGHWAY SPEEDS, THERE WAS A DRASTIC REDUCTION IN SPEED, THE REDUCED ENGINE POWER INDICATOR FLASHED, AND THE VEHICLE WOULD NOT EXCEED 30 MPH. THE VEHICLE WAS EXTREMELY DIFFICULT TO MANEUVER WHEN THE FAILURES OCCURRED. THE DEALER WAS NOT NOTIFIED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THERE WERE 14 DIAGNOSTIC TROUBLE CODES AND STATED THAT FURTHER DIAGNOSTIC TESTING WAS REQUIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND HAD NOT ISSUED A RECALL CAMPAIGN. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #11220550
117,000 miles · Dec 9, 2016
EngineVehicle Speed Control
WHILE DRIVING CAR SHUTS OFF "DIC" STATES " STARTING DISABLED DUE TO THROTTLE CONTROL. REDUCED ENGINE POWER". I TOOK IT TO MCCARTHY DEALERSHIP IN LEES SUMMIT MO THEY SUPPOSEDLY FIXED RECALL-KEY ONLY BUT THE RECALL#14350 STATES "DEALERS WILL INSTALL 2 KEY RINGS & AN I INSERT IN THE KEY SLOT OR A CONER OVER THE KEY HEAD ON ALL IGN…
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WHILE DRIVING CAR SHUTS OFF "DIC" STATES " STARTING DISABLED DUE TO THROTTLE CONTROL. REDUCED ENGINE POWER". I TOOK IT TO MCCARTHY DEALERSHIP IN LEES SUMMIT MO THEY SUPPOSEDLY FIXED RECALL-KEY ONLY BUT THE RECALL#14350 STATES "DEALERS WILL INSTALL 2 KEY RINGS & AN I INSERT IN THE KEY SLOT OR A CONER OVER THE KEY HEAD ON ALL IGNITION KEYS" IT RAN OK FOR A WHILE THEN STARTED DOING IT AGAIN. TOOK IT BACK 12/8/2016 & WAS TOLD TO DO A DIAGNOSTIC CK IT WOULD COST 130. WAS TOLD THE RECALL WAS FOR THE KEYS ONLY NOT THE IGNITION. MY DAUGHTER DRIVES THIS CAR TOO IT STOP RUNNING IN THE MISTAKE OF AN INTERSECTION. PLEASE HELP *TR
NHTSA ODI #10934091
130,399 miles · Nov 12, 2014
Power TrainVehicle Speed Control
ON MORE THAN ONE OCCASION, MY CAR HESITATED AFTER STOPPING AT AN RED LIGHT. UPON TAKE OFF WHILE OTHER CARS ARE BEHIND ME IF FEELS LIKE MY CAR GEARS ARE STUCK . I INITIALLY THOUGHT PERHAPS IT WAS THE WEATHER OR MAYBE MY BRAKES . NO, NOT THE PROBLEM BECAUSE MY BRAKES HAVE BEEN CHECKED AND THE WEATHER IS NOT ALWAYS A CULPRIT, I EVE…
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ON MORE THAN ONE OCCASION, MY CAR HESITATED AFTER STOPPING AT AN RED LIGHT. UPON TAKE OFF WHILE OTHER CARS ARE BEHIND ME IF FEELS LIKE MY CAR GEARS ARE STUCK . I INITIALLY THOUGHT PERHAPS IT WAS THE WEATHER OR MAYBE MY BRAKES . NO, NOT THE PROBLEM BECAUSE MY BRAKES HAVE BEEN CHECKED AND THE WEATHER IS NOT ALWAYS A CULPRIT, I EVEN HAVE NEW TIRES . THE PROBLEM IS VERY SCARY WHEN YOUR GRANDCHILDREN ARE BUCKLE UP IN THE BACK SEAT AND YOUR CAR HESITATE, TRANSMISSION SLIPPING NOT CHANGING GEARS. THIS HAS HAPPENED FAR TO MANY TIMES FOR MY COMFORT AND SAFETY OF MYSELF AND MY FAMILY. ADDITIONALLY, THERE ALSO BEEN TIMES WHEN THE FAN STOP DURING THIS TIME. BOTH IN THE SUMMER WITH THE AIR BLOWING AND JUST TODAY (11/12/14), WITH THE HEAT BLOWING EVERYTHING STOPPED INTERMITTENTLY, WHAT IS GOING ON WITH THIS CAR! THE PROBLEM HAS ONLY GOTTEN INCREASINGLY WORST. *TR
NHTSA ODI #10654611
120,000 miles · Aug 30, 2014
Electrical SystemSteeringVehicle Speed Control
WHILE DRIVING DISPLAY FLASHED ABOUT 4 ALERTS, FROM TRACTION SYSTEM, ABS BRAKES ENGINE WOULD SHUT OFF, AND I WOULD LOSE POWER STEERING. THIS HAPPENED AROUND A DOZEN TIMES IN THE SPAN OF A WEEK. I WAS ABLE TO PULL THE CAR OVER, BY USING ALL OF MY STRENGTH ON THE STEERING WHEEL, AND SHUT THE CAR OFF, THEN RESTART IT. I HAD TO TAKE …
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WHILE DRIVING DISPLAY FLASHED ABOUT 4 ALERTS, FROM TRACTION SYSTEM, ABS BRAKES ENGINE WOULD SHUT OFF, AND I WOULD LOSE POWER STEERING. THIS HAPPENED AROUND A DOZEN TIMES IN THE SPAN OF A WEEK. I WAS ABLE TO PULL THE CAR OVER, BY USING ALL OF MY STRENGTH ON THE STEERING WHEEL, AND SHUT THE CAR OFF, THEN RESTART IT. I HAD TO TAKE IT IN TO THE MECHANIC AND THEY HAD TO REPLACE THE COMPUTER, AND SOME OTHER PARTS COSTING OVER $800. *TR
NHTSA ODI #10629525
100,000 miles · May 19, 2014
Service Brakes, HydraulicTraction Control SystemVehicle Speed Control
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING 35 MPH, THE TRACTION CONTROL AND ABS WARNING INDICATORS ILLUMINATED. THE WHEELS CEASED TO MOVE AND THE VEHICLE BEGAN SKIDDING. THE DEALER REPLACED THE SPEED CONTROL SENSOR, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIE…
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TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING 35 MPH, THE TRACTION CONTROL AND ABS WARNING INDICATORS ILLUMINATED. THE WHEELS CEASED TO MOVE AND THE VEHICLE BEGAN SKIDDING. THE DEALER REPLACED THE SPEED CONTROL SENSOR, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. UPDATED 8/11/14*CN
NHTSA ODI #10592453
83,000 miles · May 7, 2014
Power TrainVehicle Speed Control
THE TRANSMISSION IS SLIPPING AS I HAVE SEEN MANY OTHERS WITH THIS SAME COMPLAINT HOWEVER ONE DEALERSHIP SAYS THEY CANT FIND ISSUE. THEY DROVE FOR ONLY 2 MILES. IT IS A SERIOUS ISSUE. CURRENTLY AT A GM DEALERSHIP TO SOLVE ISSUE. HOWEVER GM KNOWS ABOUT THIS FAULTY ISSUE AND REFUSES TO ISSUE A RECALL AFTER MANY HAVE SPENT THOUSANDS…
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THE TRANSMISSION IS SLIPPING AS I HAVE SEEN MANY OTHERS WITH THIS SAME COMPLAINT HOWEVER ONE DEALERSHIP SAYS THEY CANT FIND ISSUE. THEY DROVE FOR ONLY 2 MILES. IT IS A SERIOUS ISSUE. CURRENTLY AT A GM DEALERSHIP TO SOLVE ISSUE. HOWEVER GM KNOWS ABOUT THIS FAULTY ISSUE AND REFUSES TO ISSUE A RECALL AFTER MANY HAVE SPENT THOUSANDS TO FIX TRANSMISSIONS! I AM NEXT THIS IS TERRIBLE. WHAT IF IT COMPLETELY GOES WHILE I HAVE MY FAMILY IN THE CAR? ARE THEY THEN GOING TO FIX? GM NEEDS TO STAND BEHIND THE CONSUMER AND FIX THIS ISSUE. *TR
NHTSA ODI #10586928
72,000 miles · Aug 8, 2013
EngineFuel System, GasolineVehicle Speed Control
DRIVING ON THE INTERSTATE GOING ABOUT 65 MPG WHEN ALL OF A SUDDEN I LOST ALL ENGINE POWER AND THE ENGINE STALLED. CHECK ENGINE LIGHT CAME ON AND TRACTION CONTROL SYSTEM REMAINED ON. PULLED OVER AND SHUT OFF THE ENGINE. RESTARTED THE ENGINE, LIGHTS REMAINED ON AND WAS ONLY ABLE TO GO ABOUT 15 MPH. HAD TO DRIVE IT VERY CAREFULLY A…
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DRIVING ON THE INTERSTATE GOING ABOUT 65 MPG WHEN ALL OF A SUDDEN I LOST ALL ENGINE POWER AND THE ENGINE STALLED. CHECK ENGINE LIGHT CAME ON AND TRACTION CONTROL SYSTEM REMAINED ON. PULLED OVER AND SHUT OFF THE ENGINE. RESTARTED THE ENGINE, LIGHTS REMAINED ON AND WAS ONLY ABLE TO GO ABOUT 15 MPH. HAD TO DRIVE IT VERY CAREFULLY ABOUT 10 MILES INTO THE NEXT TOWN. NO SHOPS WERE OPEN AT THAT TIME OF NIGHT. HAD TO STAY THE NIGHT AND TOOK IT INTO A SHOP THE NEXT MORNING. ERROR CODE SAID THAT THE MASS AIR FLOW SENSOR WAS BAD. REPLACED AND DROVE IT AROUND FOR ABOUT 5 MILES. SEEMED TO BE RUNNING OK. DROVE NOT EVEN 60 MILES AND THE SAME THING HAPPENED AGAIN. TOOK IT INTO A SISTER REPAIR SHOP AND THEY REPLACED THE OTHER PART OF THE MASS AIR FLOW SENSOR. WAS ABLE TO DRIVE TO MY DESTINATION AND BACK WITH NO REAL ISSUES. HERE IT IS 7 MONTHS LATER AND DRIVING ON THE INTERSTATE AGAIN WHEN THE SAME ISSUE HAPPENS. CHECK ENGINE LIGHT CAME ON AND TRACTION CONTROL LIGHT CAME ON. WAS ABLE TO GET OFF THE SIDE OF THE ROAD BUT THIS TIME. I COULDN'T EVEN GET IT TO DRIVE 3 FEET. SAT ON THE SIDE OF THE INTERSTATE FOR 2 HOURS AT NIGHT WAITING FOR A TOW TRUCK TO COME GET ME. GOT IT INTO A SHOP THE NEXT MORNING AND SAME ISSUES. NEEDED A NEW MASS AIR FLOW SENSOR. REPLACE AND PICKED UP BUT THEN THE ENGINE STARTED GETTING REALLY HOT. WATCHED THE TRANSMISSION FLUID GO FROM 108 TO 258 DEGREES IN A MATTER OF MINUTES. PULLED OFF THE ROAD AND WATCHED THE FLUID BUBBLE OUT OF THE OVERFLOW. GOT THE ENGINE TO COOL DOWN A BIT. STARTED IT AND DROVE 4 MILES AND THE SAME CODES CAME UP AND THE ENGINE DID THE SAME THING. HAD THE CAR TOWED BACK TO THE SHOP AND WAS TOLD THAT THE COMPUTER NEEDED TO BE REPLACED. DID THAT AND IT NOW SURGES UPON START UP. THE SUPER CHARGER IS NOT REGISTERING AS BEING EITHER HOOKED UP OR WORKING NOW. I AM BEING TOLD THAT THERE ARE SEVERAL ISSUES THAT COULD BE CAUSING THIS. *TR
NHTSA ODI #10534232
150,000 miles · Oct 18, 2012
Vehicle Speed Control
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT. THE CONTACT STATED THAT THE DEALER REPLACED THE THROTTLE BODY BUT THE VEHICLE PROCEEDED TO STALL. THE CONTACT TOOK THE VEHICLE BACK TO THE DE…
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TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT. THE CONTACT STATED THAT THE DEALER REPLACED THE THROTTLE BODY BUT THE VEHICLE PROCEEDED TO STALL. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER HOWEVER, THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 150,000.
NHTSA ODI #10480985
NHTSA investigations
2RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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