NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
10 reportsClear category filterMileage unknown · Jul 12, 2021
Air BagsService BrakesSteeringCrashInjury
got cutoff on a busy highway going 70mph and they slammed their brakes. i had 6 car lengths between us and immediately started braking but we were just skidding. I had the choice of hitting the vehicle or swerving left towards the median. I chose the latter. The steering locked up, the abs did NOT kick in and the airbags did NOT…
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got cutoff on a busy highway going 70mph and they slammed their brakes. i had 6 car lengths between us and immediately started braking but we were just skidding. I had the choice of hitting the vehicle or swerving left towards the median. I chose the latter. The steering locked up, the abs did NOT kick in and the airbags did NOT deploy. we hit a median at 70mph and no airbags?! I was point of impact. It hit the front drivers side, destroying the light and entire front. the car spun around and it hit again but this time it was the back passenger side/light. Again, NO airbags deployed. So my abs, steering, and airbags all had issues. We are so lucky no one is hurt in severeity but I am beyond fuming, scared, and confused why all of those locked up/failed to serve their purpose! Most severe injuries were me with contusions, strains, and a herniated disc in my neck (likely to cause chronic pain, per doctor.) cop already found me not at fault so no ticket/points, to give an idea. person kept driving. one person stopped and happened to be 4 cars behind us and verified what happened to us. The vehicle is totaled. We are sol on a car now as insurance said it wasn't worth having collision considering how old it was... never had an accident or ticket in 10+ years of driving. the car failed me.
NHTSA ODI #11424356
180,000 miles · Jul 24, 2018
Service Brakes
OUT OF THE BLUE,MY BRAKE PEDAL WENT TO THE FLOOR AND MY ABS,BRAKE LIGHT AND SERVICE TRACTION SYSTEM SOON MESSAGE APPEARED ON THE DASH AND DISPLAY SCREEN. I DO NOT HAVE A WARNING AND I NEVER KNOW WHEN IT IS EITHER GOING TO GO TO THE FLOOR OR THE BRAKES TOTALLY LOCK UP AND ALL I CAN DO IS TRY TO KEEP FROM HITTING SOMEONE . IT IS W…
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OUT OF THE BLUE,MY BRAKE PEDAL WENT TO THE FLOOR AND MY ABS,BRAKE LIGHT AND SERVICE TRACTION SYSTEM SOON MESSAGE APPEARED ON THE DASH AND DISPLAY SCREEN. I DO NOT HAVE A WARNING AND I NEVER KNOW WHEN IT IS EITHER GOING TO GO TO THE FLOOR OR THE BRAKES TOTALLY LOCK UP AND ALL I CAN DO IS TRY TO KEEP FROM HITTING SOMEONE . IT IS WORSE WHEN IT IS RAINING. I TRY NOT TO DRIVE IN WET CONDITIONS. I CAN BE AT ALMOST A COMPLETE STOP AND ALL OF THE SUDDEN THE BRAKES LOCK UP AND THERE I GO TRYING TO KEEP FROM HITTING SOMEONE OR BEING HIT BECAUSE I AM THROWN THROUGH AN INTERSECTION.I HAVE BEEN DEALING WITH THIS ISSUE FOR SEVERAL MONTHS. I REPLACED BOTH WHEEL HUBS,PADS AND ROTORS, AND RELAYS. NOTHING HAS HELPED. UPON DOING SOME RESEARCH I FOUND THAT THIS IS A COMMON PROBLEM WITH THESE CARS.. HAS THERE EVER BEEN A RECALL FOR THIS AND IF NOT, WHY?
NHTSA ODI #11113465
Mileage unknown · Sep 15, 2017
Service Brakes
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #11023675
158,000 miles · Mar 25, 2016
Air BagsElectrical SystemService BrakesCrashInjury
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE, WHICH THEN CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLO…
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TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE, WHICH THEN CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES TO THE HEAD. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.
NHTSA ODI #10851568
126,945 miles · Jul 29, 2015
EnginePower TrainService Brakes
I BROUGHT THIS CAR JANUARY 12TH 2015 THE NEXT WEEK I HAD TO TAKE IT TO THE SHOP TO GET WORK DONE TO THE ENGINE I GOT IT BACK IT RAN GOOD FOR LIKE AN MONTH AND I HAD TO TAKE TO A DIFFERENT SHOP AND THEY TOLD ME I NEED A NEW ENGINE AND MY WARRANTY COMPANY DIDN'T WANT TO COVER IT SO I HAD TO PAY TO GET MY AFTER THE WARRANTY COMPAN…
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I BROUGHT THIS CAR JANUARY 12TH 2015 THE NEXT WEEK I HAD TO TAKE IT TO THE SHOP TO GET WORK DONE TO THE ENGINE I GOT IT BACK IT RAN GOOD FOR LIKE AN MONTH AND I HAD TO TAKE TO A DIFFERENT SHOP AND THEY TOLD ME I NEED A NEW ENGINE AND MY WARRANTY COMPANY DIDN'T WANT TO COVER IT SO I HAD TO PAY TO GET MY AFTER THE WARRANTY COMPANY SAID THEY WOULD PAY TO GET IT FIX THAT WAS ALMOST 1500 FOR NOTHING I HAD TO PAY ANOTHER 700 FOR ENGINE AND ON JULY 27TH 2015 THE TRANSMISSION STOP GOING INTO DRIVE AND THE LOWEST PRICE I HAVE FOR THAT IS 2500 THIS ALOT OF MONEY TO BE MAKING PAYMENTS ON AND ONLINE ALL I AM SEEING IS BAD REVIEWS OF THIS CAR I NEED TO KNOW IS THERE ANYTHING THAT CAN BE DONE ABOUT THIS BECAUSE THIS IS RIDICULOUS.
NHTSA ODI #10744757
153,657 miles · May 15, 2015
Electrical SystemEngineService Brakes
R READING SOME OF THE COMPLAINTS THAT HAVE BEEN SUBMITTED, I DON'T KNOW WHERE TO BEGIN OR IF I HAVE ENOUGH CHARACTERS TO EXPRESS MY FRUSTRATION WITH MY 2006 PONTIAC GRAND PRIX GT SUPERCHARGED. MY RECENT ISSUE IS THAT THE CAR KEEPS CUTTING OUT AND STALLING.I TOOK THE CAR TO THE DEALER AND SPENT $110 ON A DIAGNOSTIC AFTER 4 OTHER…
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R READING SOME OF THE COMPLAINTS THAT HAVE BEEN SUBMITTED, I DON'T KNOW WHERE TO BEGIN OR IF I HAVE ENOUGH CHARACTERS TO EXPRESS MY FRUSTRATION WITH MY 2006 PONTIAC GRAND PRIX GT SUPERCHARGED. MY RECENT ISSUE IS THAT THE CAR KEEPS CUTTING OUT AND STALLING.I TOOK THE CAR TO THE DEALER AND SPENT $110 ON A DIAGNOSTIC AFTER 4 OTHER LOCAL MECHANICS COULD NOT DUPLICATE THE ISSUE OR PINPOINT THE PROBLEM. THE RESULT FROM THE DEALER'S DIAGNOSTIC WAS: P0300 MULTIPLE MISFIRES; NEEDS 3 COILS AND IGNITION MODULE REPLACED $1090 INSTALLED; ALSO HAS A BEARING GOING OUT IN THE SUPER CHARGER AND THERE IS A HARSH 1-2 SHIFT. I JUST SPENT ABOUT $1000 GETTING FUEL PUMP, BACK WHEEL BEARINGS, RIGHT BRAKE HOSE, AND VALVE COVER GASKETS REPLACED. RACK AND PINION HAD TO BE TIGHTENED ALTHOUGH IT WAS REPLACED TWICE LAST YEAR (BAD PART THE FIRST TIME). I HAVE HAD POWER STEERING PUMP REPLACED, WATER PUMP REPLACED, AIR INTAKE TUBE/VALVE REPLACED. PAID DEALER FOR DIAGNOSTIC BECAUSE NO CODES OR INDICATOR LIGHTS WERE ON AND 4 DIFFERENT MECHANICS COULDN'T PINPOINT ISSUE. DEALER STATED THEY HAVE UP-TO-DATE EQUIPMENT AND CODE P0300 CAME UP. CAR INTERMITTENTLY HESITATES TO START. CAR ACTS HESITANT AFTER CAR STARTS AFTER HESITATING TO START. INTERIOR SEATS AND DASHBOARD HAS CRACKED. ABS/TRACTION SEEMS TO BE FAILING, CAR STILL MOVES AFTER APPLYING FOOT ON BREAK...SLIDES A LITTLE, NO IMMEDIATE STOP, EVEN AFTER I HAVE HAD COMPLETE BRAKE WORK PERFORMED (WHEEL BEARINGS, PADS, ROTORS, HUBS, ETC.). SUPERCHARGE SWITCH HAS BEEN REPLACED AND ELBOW TUBE OFF THE MOTOR BLOCK (THINK THAT IS CORRECT, IT'S AN L-SHAPED SMALL TUBE). A LOT OF REPAIRS HAVE BEEN MADE. THE CAR RUNS SMOOTHLY WHEN NECESSARY REPAIRS ARE MADE. HATE TO GET RID OF THE CAR WITH ALL THE MONEY AND CARE THAT HAS BEEN PLACED INTO THE CAR. I AM NOT IN A POSTION TO PURCHASE A NEW VEHICLE BUT WITH THE MILES I DON'T WANT TO PUT EXTENSIVE $. GM WON'T ASSIST.
NHTSA ODI #10716754
150,000 miles · Feb 24, 2015
Service Brakes
TL*THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE DID NOT STOP. THE CONTACT MENTIONED THAT THE TRACKING CONTROL AND ABS WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN…
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TL*THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE DID NOT STOP. THE CONTACT MENTIONED THAT THE TRACKING CONTROL AND ABS WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10690313
78,200 miles · Oct 15, 2014
Service BrakesTraction Control System
TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE TRACTION CONTROL AND THE ABS SYSTEM FAILED WHEN THE BRAKE PEDAL WAS ENGAGED. THE CONTACT MENTIONED THAT THE BRAKE PEDAL SANK TO THE FLOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF T…
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TL* THE CONTACT OWNS A 2006 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE TRACTION CONTROL AND THE ABS SYSTEM FAILED WHEN THE BRAKE PEDAL WAS ENGAGED. THE CONTACT MENTIONED THAT THE BRAKE PEDAL SANK TO THE FLOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,200.
NHTSA ODI #10644895
981,125 miles · Oct 12, 2014
Electrical SystemService BrakesSteering
MY LIGHTS GO OFF ON THERE OWN NO WARNING AN THEN THE BRIGHTS COME ON AN STAY ON AN WHEN I TRY YO USE THE SIGNAL LIGHTS ALL THE LIGHTS IN THE CAR CUTS OFF AND WHEN I WAS DRIVING MY BRAKES. SOMETIMES NOT ALL THE TIME THEY'VE BEEN CHECKED SEVERAL TIMES AND EACH TIME THEY HAVE BEEN CHECKED THERE'S NOTHING WRONG WITH ITAND NOW MY STE…
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MY LIGHTS GO OFF ON THERE OWN NO WARNING AN THEN THE BRIGHTS COME ON AN STAY ON AN WHEN I TRY YO USE THE SIGNAL LIGHTS ALL THE LIGHTS IN THE CAR CUTS OFF AND WHEN I WAS DRIVING MY BRAKES. SOMETIMES NOT ALL THE TIME THEY'VE BEEN CHECKED SEVERAL TIMES AND EACH TIME THEY HAVE BEEN CHECKED THERE'S NOTHING WRONG WITH ITAND NOW MY STEERING COLUMN HAVE A PROBLEM WITH IT DON'T KNOW WHAT'S CAUSING IT DON'T KNOW WHAT'S WRONG BUT ITS HARD FOR ME TO TURN MY CAR NOW. *TR
NHTSA ODI #10644121
131,000 miles · Oct 8, 2014
Air BagsService BrakesSteeringCrashInjury
I WAS DRIVING WEST BOUND ON I-10 TOWARDS TUCSON ARIZONA. I WAS IN THE RIGHT LANE AND THERE WAS A PICKUP TRUCK IN THE LEFT LANE. THE PICKUP TRUCK CUT ME OFF AND MOVED INTO MY LANE WITHOUT CHECKING HIS BLIND SPOT. I QUICKLY SWERVED TO THE RIGHT INTO THE LANE FOR THE UPCOMING EXIT TO AVOID BEING HIT, AND WHEN I TRIED TO CORRECT TO …
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I WAS DRIVING WEST BOUND ON I-10 TOWARDS TUCSON ARIZONA. I WAS IN THE RIGHT LANE AND THERE WAS A PICKUP TRUCK IN THE LEFT LANE. THE PICKUP TRUCK CUT ME OFF AND MOVED INTO MY LANE WITHOUT CHECKING HIS BLIND SPOT. I QUICKLY SWERVED TO THE RIGHT INTO THE LANE FOR THE UPCOMING EXIT TO AVOID BEING HIT, AND WHEN I TRIED TO CORRECT TO LEFT IN ORDER TO NOT HIT EXIT SIGN THE BRAKES FELT AS IF THEY DID NOT WORK RIGHT AND I COULDN'T GET CONTROL OF THE VEHICLE. THE CAR WENT INTO A ROLL AND LANDED ON THE PASSENGER SIDE. NONE OF THE AIRBAGS DEPLOYED. I HAD LEFT TOWN THE DAY BEFORE AND WAS ON MY WAY BACK. WHEN I CONTACTED MY PARENTS ABOUT THE ACCIDENT ON THE 21ST THEY TOLD ME THAT A RECALL HAD COME IN THE MAIL THE DAY BEFORE FOR MY VEHICLE. THE RECALL WAS THE GM RECALL NOTICE. BECAUSE I WAS UNAWARE OF THE RECALL I HAD MANY KEYS ON MY KEY RING. I FEEL THAT ALTHOUGH THE REASON I HAD TO SWERVE WAS BECAUSE OF ANOTHER CAR, THE REASON I COULDN'T GET BACK CONTROL WAS A MALFUNCTION IN MY CAR. *TR
NHTSA ODI #10643432
Official recalls
1Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
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