IllustrationOther unknown motor vehicles are in the same area and and different times of day monitoring my vehicle. I get car washed and park I return I have spray on the sides, hood, and directly in front of glass.
2005 Pontiac Grand Prix
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2005 Pontiac Grand Prix do not stand out strongly from the model-year median of 88.
About this comparison →How this year compares
Owner complaints by model year
Compare all Grand Prix years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
170–25K
2225–50K
2450–75K
2275–100K
22100–150K
9150K+
116 reports with mileage · 32 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
11 crash reports5 fire reports6 injury reports
Unknown Or Other complaints
7 reportsTHE CAR WILL NOT ALWAYS START. HAVE TO TURN THE KEY MANY TIMES AND THEN IT FINALLY STARTS. SOMETIMES IT STARTS RIGHT UP AND THEN SOMETIMES I HAVE TO TURN THE KEY MANY TIMES TO START.
TAKATA RECALL.... KEEP GETTING A MESSAGE SAYING REDUCE ENGINE POWER. TOOK IT TO A MECHANIC AND DEALER AND CLAIM THEY DON'T KNOW. CAR LOSES POWER AFTER REDUCE ENGINE POWER DISPLAYS ON VECHILE. WAS DRIVING ON HIGHWAY AT 50 MPH WITH MY THREE CHILDREN WHEN MESSAGE DISPLAYED AND CAR SHUT OFF. VERY DANGEROUS. THIS HAS HAPPENED MORE T…
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TAKATA RECALL.... KEEP GETTING A MESSAGE SAYING REDUCE ENGINE POWER. TOOK IT TO A MECHANIC AND DEALER AND CLAIM THEY DON'T KNOW. CAR LOSES POWER AFTER REDUCE ENGINE POWER DISPLAYS ON VECHILE. WAS DRIVING ON HIGHWAY AT 50 MPH WITH MY THREE CHILDREN WHEN MESSAGE DISPLAYED AND CAR SHUT OFF. VERY DANGEROUS. THIS HAS HAPPENED MORE THAN SEVERAL TIMES IN AND OFF THE HIGHWAY... IT DID IT AGAIN TODAY 2/3/2016 WHILE JUST SITTING AT A GAS STATION. I HAVE KEPT UP ON ALL MAINTENANCE IN THE CAR. CAN'T SEEM TO FIGURE OUT WHILE IT'S DOING IT. READING ONLINE MANY MANY OTHER GM OWNERS HAVE SAME ISSUE.
VANDALISM (BROKEN DRIVER SIDE WINDOW AND ALARM DID NOT SOUND OFF)
I APOLOGIZE AS THE DATE OF MY FIRST INCIDENT IS ONLY APPROXIMATED. HOWEVER, I HAVE HAD SEVERAL SINCE THEN. WHILE DRIVING IN THE RAIN, MY WIPERS BEGAN TO STALL FREQUENTLY AND CONTINUE TO DO SO. THEN, MY DASH LIGHTS BECAME I UNCHARACTERISTICALLY DIM FOLLOWED BY INTERMITTENT STOPPING OF MY AIR BLOWER. AFTER MANY TRIPS TO THE CAR ME…
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I APOLOGIZE AS THE DATE OF MY FIRST INCIDENT IS ONLY APPROXIMATED. HOWEVER, I HAVE HAD SEVERAL SINCE THEN. WHILE DRIVING IN THE RAIN, MY WIPERS BEGAN TO STALL FREQUENTLY AND CONTINUE TO DO SO. THEN, MY DASH LIGHTS BECAME I UNCHARACTERISTICALLY DIM FOLLOWED BY INTERMITTENT STOPPING OF MY AIR BLOWER. AFTER MANY TRIPS TO THE CAR MECHANIC, NO SOLUTIONS HAVE REMEDIED MY PROBLEM. AFTER MY OWN RESEARCH THROUGH INTERNET FORUMS AND A LAST DISCUSSION WITH A FORMER GM EMPLOYEE, I BELIEVE THE PROBLEM IS WITH A FAULTY IGNITION SWITCH. WITH A GM RECALL NOW IN PLACE FOR MY VEHICLE, DO I QUALIFY TO RECEIVE THE REPAIR EVEN THOUGH MY VEHICLE IS A 2005 MODEL? THANK YOU MUCH! *TR
EVERY SINCE I HAVE HAD THIS VEHICLE OFF AND ON I'VE HAD THIS PROBLEM, I WOULD TRY UNLOCK MY CAR DOOR WITH THE KEY AND IT DIDN'T OPEN I WAS AT THE PARK WITH MY GRANDDAUGHTER AND THERE WAS A DOG CHASING ME AND I HAD MY GRANDDAUGHTER WITH ME BUT I COULDN'T GET IN SO I CLIMBED ON THE CAR THAT'S WHEN I FIRST FOUND OUT. THE SECOND TIM…
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EVERY SINCE I HAVE HAD THIS VEHICLE OFF AND ON I'VE HAD THIS PROBLEM, I WOULD TRY UNLOCK MY CAR DOOR WITH THE KEY AND IT DIDN'T OPEN I WAS AT THE PARK WITH MY GRANDDAUGHTER AND THERE WAS A DOG CHASING ME AND I HAD MY GRANDDAUGHTER WITH ME BUT I COULDN'T GET IN SO I CLIMBED ON THE CAR THAT'S WHEN I FIRST FOUND OUT. THE SECOND TIME IS WHEN I WAS OUT WITH SOME FRIENDS & THE CAR WOULDN'T OPEN WITH THE KEY AGAIN! THAT WAS EMBARRASSING SO MY FRIEND TOOK ME HOME I HAD TO HAVE IT TOWED BECAUSE I DIDN'T KNOW THE CAUSE, LATER THAT DAY I TRIED AGAIN & IT STILL DIDN'T WORK, MY REMOTE LOCK STOPPED WORKING FOR THE CAR I'VE REPLACED THE BATTERIES HAD IT CHECKED EVEN PURCHASED ANOTHER STILL NO LUCK, HAD PAY LOCKSMITHS PLENTY OF TIMES TO THE POINT WHERE THERE WERE DENTS ACROSS THE TOP OF BOTH MY DOORS UNTIL I FINALLY HAD THE CAR PAINTED, RAN INTO THE SAME ISSUE AGAIN AND NOTICED THAT IF THE CAR WAS TO HOT OR COLD FROM THE WEATHER THIS WOULD HAPPEN, NOW I CAN'T GET INTO MY CAR AND I HAVE AND IMPORTANT TRAINING CLASS THAT I CAN'T MISS BUT I DON'T HAVE A CHOICE BECAUSE I CAN'T GET INTO MY CAR, I'VE ALSO CONTACTED GMC I HAVE A REFERENCE NUMBER IT IS [XXX] I ALSO ASKED IF THE RECALL ON THE IGNITION THE REASON WHY MY CAR DOES THIS THE REP ASSURED ME THAT IT'S NOT & THERE IS NO RECALL ON MY VEHICLE AT ALL. PLEASE HELP *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I RECENTLY PURCHASED A 2005 GRAND PRIX (GP), I VERY QUICKLY NOTICED THAT THE BAKES WERE RUBBING MAKING A LOUD NOISE WHEN PRESSING THE BRAKES IN A HURRY, WELL AS A RESULT TO THIS IT HAS NEARLY CAUSED ACCIDENTS,AFTER TAKING THE VEHICLE TO THE PONTIAC DEALER, THEY TEST DROVE MY CAR AND SAID THEY WERE RUBBING AND MADE ME A APPOINTME…
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I RECENTLY PURCHASED A 2005 GRAND PRIX (GP), I VERY QUICKLY NOTICED THAT THE BAKES WERE RUBBING MAKING A LOUD NOISE WHEN PRESSING THE BRAKES IN A HURRY, WELL AS A RESULT TO THIS IT HAS NEARLY CAUSED ACCIDENTS,AFTER TAKING THE VEHICLE TO THE PONTIAC DEALER, THEY TEST DROVE MY CAR AND SAID THEY WERE RUBBING AND MADE ME A APPOINTMENT TO RETURN, AND THAT'S WHEN THEY TOLD ME THERE WAS NOTHING WRONG THAT THEY ALSO DROVE ANOTHER 2005 AND IT DID THE SAME SO BASICALLY THEY ALL DO THAT, I REALLY DO NOT THINK THIS IS SAFE AND IT REALLY NEEDS TO BE INVESTIGATED. THANK YOU IN ADVANCE ON THIS MATTER.
Official recalls
114V400000 · Electrical System:ignition
Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE09025 · Power Steering Fluid Leaks - Fires
Opened May 13, 2009 · Closed Oct 2, 2009
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Additional source detail variants (3)
Steering:hydraulic Power Assist:hose, Piping, And Connections
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist:power Steering Fluid
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
Steering:hydraulic Power Assist System
GENERAL MOTORS (GM) INITIATED A CUSTOMER SATISFACTION CAMPAIGN IN OCTOBER OF 2006 TO ADDRESS A FAILURE OF THE POWER STEERING HOSE AND/OR CLAMPS THAT COULD OCCUR WHEN THE ENGINE IS STARTED IN VEHICLES PRIMARILY OPERATED IN THE FOLLOWING STATES THAT EXPERIENCE EXTREMELY COLD TEMPERATURES:ALASKA, MAINE, MINNESOTA, MONTANA, NEW HAMPSHIRE, NORTH DAKOTA, SOUTH DAKOTA, VERMONT, WISCONSIN AND WYOMING.AT THE TIME THIS PRELIMINARY EVALUATION (PE) WAS OPENED, ONLY 1 OF THE 33 COMPLAINTS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) WAS FROM A STATE COVERED BY THE CUSTOMER SATISFACTION CAMPAIGN.IN RESPONSE TO AN INFORMATION REQUEST SENT BY THE ODI, GM PROVIDED INFORMATION THAT INCLUDED 6 ALLEGED FIRES AND 1 ALLEGED MINOR CRASH POTENTIALLY RELATED TO THE ALLEGED DEFECT. ONE OF THE ALLEGED FIRES IS A DUPLICATE OF A REPORT RECEIVED BY ODI.OF THE FIRE INCIDENTS, 2 OF THE 6 ALLEGED FIRE INCIDENTS OCCURRED AFTER THE REMEDY DETAILED IN THE CUSTOMER SATISFACTION PROGRAM WAS PERFORMED.ONE OF THE VEHICLES WAS TOTALED AS A RESULT OF THE INCIDENT.IT IS UNDETERMINED WHETHER THE INCIDENTS WERE RELATED TO THE ALLEGED DEFECT OR WERE A BY PRODUCT OF THE REPAIR.OF THE OTHER FOUR ALLEGED FIRE INCIDENTS, 1 INCIDENT INVOLVED SMOKE ONLY AND NO VISIBLE FLAMES.BASED ON THE INFORMATION PROVIDED, THE REMAINING 3 FIRE INCIDENTS WERE LOCALIZED EVENTS THAT PRIMARILY INVOLVED DAMAGE TO THE POWER STEERING COMPONENTS AND SURROUNDING WIRING.ALL 3 OF THESE VEHICLES WERE SUBSEQUENTLY REPAIRED.NONE OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS UNATTENDED.ODI IS AWARE OF 1 ADDITIONAL ALLEGED FIRE INCIDENT THAT WAS NOT INCLUDED IN GM'S INFORMATION REQUEST RESPONSE.BASED ON THE CONSUMER'S DESCRIPTION OF THE INCIDENT, THE FIRE WAS QUICKLY EXTINGUISHED BY A FRIEND AND THE VEHICLE WAS SUBSEQUENTLY REPAIRED AT A DEALERSHIP.IN TOTAL ODI IS AWARE OF 6 ALLEGED FIRE INCIDENTS WHERE THE CONSUMER ALLEGED FLAMES WERE VISIBLE.ALL OF THE ALLEGED FIRE INCIDENTS OCCURRED WHILE THE VEHICLE WAS STILL ATTENDED. ODI IS AWARE 1 MINOR CRASH ALLEGED TO BE RELATED TO A POWER STEERING FLUID LEAK.THE CONSUMER ALLEGED A MINOR CRASH OCCURRED AS THE CONSUMER WAS ATTEMPTING TO PULL INTO A DRIVEWAY AND HAD DIFFICULTY NEGOTIATING THE TURN DUE TO EXPERIENCING HIGH POWER STEERING EFFORTS AND STRUCK A SNOW BANK.IN A LETTER DATED SEPTEMBER 21, 2009, GM INFORMED ODI THAT A CUSTOMER SATISFACTION PROGRAM WILL COMMENCE IN DECEMBER OF 2009 FOR THE ENTIRE US. AS A REMEDY THE POWER STEERING HOSE ASSEMBLY FOR VEHICLES WITH V8 ENGINES AND THE POWER STEERING RETURN HOSE AND CLAMPS FOR VEHICLES WITH V6 ENGINES WILL BE REPLACED WITH UPGRADED COMPONENTS.BASED ON THE LOW FREQUENCIES AND MINOR SEVERITIES OF THE ALLEGED FIRE INCIDENTS AND CRASH,NO SAFETY RELATED DEFECT TREND HAS BEEN IDENTIFIED IN THE SUBJECT VEHICLES.GM'S EXPANDED CUSTOMER SATISFACTION PROGRAM WILL PROVIDE FREE REPAIRS TO VEHICLES EXCLUDED FROM THE ORIGINAL CAMPAIGN.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.