NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
21 reportsClear category filterMileage unknown · Apr 9, 2015
Unknown Or Other
RECEIVED RECALL NOTICE FOR GM#14350 ON MARCH 1, 2015. PLACED CALL TO THE SERVICE DEPARTMENT AT FOLSOM GMC TO SCHEDULE AN APPT. NO LIVE PERSON ANSWERED. WAS FORCED TO LEAVE MY INFORMATION ON VOICE MAIL. NO RETURNED CALL RECEIVED. MADE SECOND ATTEMPT WITH ANOTHER MESSAGE. NO RESULT. WROTE LETTER TO OWNER OF DEALERSHIP WITH AN EXPL…
Read full complaint
RECEIVED RECALL NOTICE FOR GM#14350 ON MARCH 1, 2015. PLACED CALL TO THE SERVICE DEPARTMENT AT FOLSOM GMC TO SCHEDULE AN APPT. NO LIVE PERSON ANSWERED. WAS FORCED TO LEAVE MY INFORMATION ON VOICE MAIL. NO RETURNED CALL RECEIVED. MADE SECOND ATTEMPT WITH ANOTHER MESSAGE. NO RESULT. WROTE LETTER TO OWNER OF DEALERSHIP WITH AN EXPLANATION OF EXPERIENCE. NO RESPONSE OR CALL FROM HIM. CONTACTED PONTIAC NATIONAL CUSTOMER ASSISTANCE CENTER. FILED A COMPLAINT, CASE #[XXX] ON APRIL 1, 2015. THEY SAID THEY WOULD CONTACT THE AFOREMENTIONED DEALERSHIP ON MY BEHALF TO GET SERVICE. HAVE NOT RECEIVED CONTACT FROM DEALERSHIP OR PONTIAC CAC. CONTACTED NHTSA RECALL PARTS INVESTIGATION CENTER TO FILE ANOTHER COMPLAINT AND RECEIVE ASSISTANCE. WAS TOLD THAT THIS ONLINE CASE REGISTRATION WOULD PROVIDE AN ID NUMBER FOR FUTURE RECORD AND DOCUMENTATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10704778
Mileage unknown · Mar 29, 2012
EquipmentUnknown Or Other
I PURCHASED A PRE-OWNED 2004 GRAND PRIX IN GOOD CONDITION & WITH LOW MILES IN 2007. SHORTLY THEREAFTER, I NOTICED WATER COLLECTING IN MY PASSENGER SIDE FLOORBOARDS WHEN IT RAINED. I DID NOT ADDRESS THIS WHEN I SHOULD HAVE, BUT THAT DOES NOT DISMISS THE CURRENT FACTS. THE TIME BEFORE THIS LATEST FLOOD, I CONTACTED GM AND STARTED …
Read full complaint
I PURCHASED A PRE-OWNED 2004 GRAND PRIX IN GOOD CONDITION & WITH LOW MILES IN 2007. SHORTLY THEREAFTER, I NOTICED WATER COLLECTING IN MY PASSENGER SIDE FLOORBOARDS WHEN IT RAINED. I DID NOT ADDRESS THIS WHEN I SHOULD HAVE, BUT THAT DOES NOT DISMISS THE CURRENT FACTS. THE TIME BEFORE THIS LATEST FLOOD, I CONTACTED GM AND STARTED DOING RESEARCH AS TO WHAT MIGHT BE CAUSING THE PROBLEM. I FOUND MANY OTHER CONSUMERS COMPLAINING OF THE SAME ISSUE, AND FOUND A DIRECT ANSWER FROM A NON GM WEBSITE, BUT WHICH HAS GM 20+ YEAR CERTIFIED MECHANICS ANSWERING QUESTIONS. ONE STATED THE PROBLEM WAS IN 04 & 05 PONTIAC GRAND PRIX'S, AND THE LEAK/FLOODING WAS DUE TO A WATER DEFLECTOR KIT NOT HAVING BEEN INSTALLED. I PRINTED THE INFORMATION WHERE IT SHOWED THIS BEING THE PROBLEM, AS WELL AS THE 7+ PAGES FROM CONSUMERS WHO EXPERIENCED THE SAME ISSUE. I THEN TOOK MY CAR TO A GM CERTIFIED DEALER IN WHICH I WAS DIRECTED BY GM TO GET THE AUTO INSPECTED. THE MANAGER IN THE SERVICE DEPARTMENT DECLINED TO LOOK AT THE PAPERWORK, STATING THEY DO THEIR OWN DIAGNOSTIC TEST. THE LATEST FLOOD HAD WATER STANDING IN MY BACK PASSENGER FLOORBOARD AND CAUSED MY BLOWER MOTOR TO STOP WORKING. AFTER AN 8 HOUR WORK DAY, I HAD NOT HEARD BACK FROM THE DEALERSHIP, AND WHEN I CALLED THE MECHANIC SAID THEY STILL COULD NOT FIND WHERE THE LEAK WAS COMING FROM. I HAD A COLLISION IN 2010 AND THEY ASSUMED THAT'S WHAT CAUSED THE LEAK, THOUGH I REPEATEDLY TOLD THEM THE LEAK BEGAN 3 YEARS BEFORE THAT. THE NEXT DAY I RECEIVED A CALL FROM THE DEALERSHIP CONFIRMING WHAT I TRIED TO SHOW THEM, THAT MY CAR NEEDED A WATER DEFLECTOR KIT, AND TO INSTALL IT AND REPAIR MY BLOWER MOTOR WOULD BE $400. THEY BLAMED IT ON THE AGE OF THE CAR, AND THE COLLISION I HAD IN 2010. I AM SURPRISED AND DISMAYED THAT GM WILL NOT ADMIT OR CORRECT THIS PROBLEM, AS IT IS OBVIOUSLY A DEFECT UPON MANUFACTURE OF THE AUTO. I WOULD LIKE THIS INVESTIGATED. *JS
NHTSA ODI #10453484
Mileage unknown · Mar 21, 2008
TiresUnknown Or OtherCrash
2004 PONTIAC GRAND PRIX SLID INTO THE MEDIAN. CONSUMER STATES THAT THE VEHICLE SLID INTO THE MEDIAN WALL. *KB THE POLICE REPORT STATED THE LEFT REAR TIRE WAS WORN. (OHIO TRAFFIC CRASH REPORT # 10-0072-90). *JB
NHTSA ODI #10222772
Mileage unknown · May 24, 2006
Unknown Or Other
I READ THE COMPLAINT ABOUT THE VEHICLE UNDER BODY BEING SOAKED FROM A DRIVER TAKEN IT THROUGH THE AUTOMATIC CAR WASH. I JUST NOTICED THAT MY CLOTHES LEFT ON THE SEAT IN PASSENGER SIDE FRONT AND BACK. THAT ALSO THE CARPET AND MATS WERE SATURATED AS WELL WAS MY CLOTHES. SO I OBVIOUSLY HAVE THE SAME PROBLEM AS THE OTHER COMPLAINANT…
Read full complaint
I READ THE COMPLAINT ABOUT THE VEHICLE UNDER BODY BEING SOAKED FROM A DRIVER TAKEN IT THROUGH THE AUTOMATIC CAR WASH. I JUST NOTICED THAT MY CLOTHES LEFT ON THE SEAT IN PASSENGER SIDE FRONT AND BACK. THAT ALSO THE CARPET AND MATS WERE SATURATED AS WELL WAS MY CLOTHES. SO I OBVIOUSLY HAVE THE SAME PROBLEM AS THE OTHER COMPLAINANT. I HAVEN'T TAKEN IT IN YET BUT I AM GOING TO SEE IF SOMETHING CAN BE DONE. NOT SURE OF EXACT INCIDENT DATE. I KNOW MY CLOTHES HAVE BEEN SOAKED FOR A FEW MONTHS NOW I HAVE NOTICED BUT NEVER THOUGHT ANYTHING OF IT. THEN I LIFTED UP THE MAT THE OTHER DAY. AND NOTICED THE CARPET. *JB
NHTSA ODI #10158227
75,000 miles · Jul 26, 2005
Unknown Or Other
DURING HEAVY RAIN WATER LEAKS INTO THE PASENGER SIDE FLOOR AND UNDER THE CARPET. IT SEEMS TO BE COMING IN THROUGH THE FRESH AIR INTAKE.
NHTSA ODI #10130030
33,000 miles · Jun 3, 2005
Unknown Or Other
LEAKAGE, I FOUND AFTER A RAIN STORM THAT THERE WAS WATER COMING UP INTO MY PASSENGER SIDE FLOOR BOARDS WHICH IN TURN MADE MY CARPET COMPLETELY SOAKED. THIS JUST HAPPENED TO MY 2004 GRAND PRIX AND ALSO HAPPENED TO MY AUNTS 2004 GRAND PRIX AS WELL. WILL BE CALLING DEALER ON MONDAY MORNING TO HAVE RESOLVED WILL KEEP POSTED.
NHTSA ODI #10124163
25,444 miles · Jun 1, 2005
Electrical SystemEngine And Engine CoolingSteering
2004 PONTIAC GRAND PRIX ENGINE SHUTS DOWN WHILE DRIVING. IMMEDIATE FAILURE OF POWER STEERING (IMPOSSIBLE TO MAKE A TURN WHILE DRIVING= SCARY!); ELECTRIC/ ELECTRONIC FAILURE ALSO. THEN, AFTER A COMPLETE STOP, AND KEY OFF IGNITION, THE CAR RESTARTS LIKE NOTHING HAPPENS. THE CAR WHEN TWICE TO THE DEALERSHIP, AND DID NOT FIND ANY…
Read full complaint
2004 PONTIAC GRAND PRIX ENGINE SHUTS DOWN WHILE DRIVING. IMMEDIATE FAILURE OF POWER STEERING (IMPOSSIBLE TO MAKE A TURN WHILE DRIVING= SCARY!); ELECTRIC/ ELECTRONIC FAILURE ALSO. THEN, AFTER A COMPLETE STOP, AND KEY OFF IGNITION, THE CAR RESTARTS LIKE NOTHING HAPPENS. THE CAR WHEN TWICE TO THE DEALERSHIP, AND DID NOT FIND ANYTHING. THEY THINK THAT WE DON'T KNOW HOW TO DRIVE A CAR! THIS IS A SERIOUS MATTER, AND VERY DANGEROUS! IF SOMEONE DIES FROM THIS OCCURRENCE, INVESTIGATION WILL NOT CONCLUDED TO THIS PROBLEM, BUT MORE LIKELY TO THE LOST OF CONTROL OF THE DRIVER! IT HAPPENS 3 TIMES TO US ALREADY, AND ONCE WITH A GRAND-PRIX RENTAL. PLEASE CHECK IT.
NHTSA ODI #10123747
2,000 miles · May 6, 2004
Exterior LightingSteeringSuspension
INTERMEDIATE DRIVE SHAFT REPLACED AT 1,500 MILES. POWER STEERING PUMP WENT AT 2,000 MILES, HAD IT REPLACED. ALSO AT 2,000 MILES CV JOINT AND BOOT HAD TO BE REPLACE. HEADLIGHTS BOUNCE WHILE DRIVING OVER MINIMAL BUMPS, DOOR PANEL RATTLES. DASH ABOVE SPEEDOMETER RATTLES BUT DEALER CAN NOT DUPLICATE SO NO FIX YET. CAR IS GOING …
Read full complaint
INTERMEDIATE DRIVE SHAFT REPLACED AT 1,500 MILES. POWER STEERING PUMP WENT AT 2,000 MILES, HAD IT REPLACED. ALSO AT 2,000 MILES CV JOINT AND BOOT HAD TO BE REPLACE. HEADLIGHTS BOUNCE WHILE DRIVING OVER MINIMAL BUMPS, DOOR PANEL RATTLES. DASH ABOVE SPEEDOMETER RATTLES BUT DEALER CAN NOT DUPLICATE SO NO FIX YET. CAR IS GOING BACK TO THE DEALER TODAY FOR A RATTLING NOISE COMING FROM FRONT END. NEED I SAY MORE? LEMON!
NHTSA ODI #10068380
Mileage unknown · Apr 20, 2004
Unknown Or Other
VEHICLE WAS BROKEN INTO THROUGH A SMALL SLIT LOCATED BELOW THE DOOR HANDLE. IN THIS PROCESS THE ALARM WAS BYPASSED THEN THE DOOR HANDLE WAS THEN FORCED OPEN. *PH THE CONSUMER HAS SEEN SIMILAR VEHICLES WITH THE SAME SLIT UNDER THE DOOR HANDLE. *NM
NHTSA ODI #10071468
Mileage unknown · Feb 15, 2004
Unknown Or Other
WHEN GOING OVER BUMPS OR SLOWING COMING TO A STOP, YOU CAN HEAR A THUD NOISE COMING FROM THE REAR FLOOR AREA. *AK
NHTSA ODI #10058190
Official recalls
7Oct 26, 2015
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence & remedy
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Additional source detail variants (2)
Engine And Engine Cooling:exhaust System:manifold/header/muffler/tail Pipe
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Engine And Engine Cooling:engine
General Motors LLC (GM) is recalling certain model year 1998-1999 Chevrolet Lumina and Oldsmobile Intrigue, 1997-2004 Buick Regal and Pontiac Grand Prix, 2000-2004 Chevrolet Impala, and 1998-2004 Chevrolet Monte Carlo vehicles. The affected vehicles were previously repaired under recalls 08V-118, 09V-116, and 15V-201 to address the possibility that engine oil may drip onto the hot exhaust manifold.
Consequence: Engine oil that drips onto the hot surface of the exhaust manifold may result in a fire.
Remedy: The remedy applied under recalls 08V-118, 09V-116, and 15V-201 did not adequately remove the safety risk. Under the improved remedy, dealers will replace the engines front valve cover and gasket. Vehicles that are covered by recalls 08V-118, 09V-116, or 15V-201 that have not yet received the original remedy will instead receive the improved remedy under the original recall number. The recall began on February 19, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick customer service at 1-800-521-7300, Oldsmobile customer service at 1-800-442-6537 and Pontiac customer service at 1-800-458-8006. GM's number for this recall is 15757. Note: Until the improved remedy has been applied, owners are advised to park their vehicle outside since the fire risk exists even when the vehicle is unattended.
Apr 6, 2015
General Motors LLC (GM) notified the agency on April 2, 2015, that they are is recalling certain model year 2004 Buick Regal vehicles manufactured April 9, 2003, to June 1, 2003, 2004 Chevrolet Impala vehicles manufactured April 8, 2003, to June 23, 2003, and 2004 Chevrolet Monte Carlo vehicles manufactured April 7, 2003, to June 23, 2003. On May 18, 2015, GM expanded the recall to cover an additional 49,751 2004 Pontiac Grand Prix vehicles manufactured January 6, 2003, to June 25, 2004. In the affected vehicles, the valve cover gasket may leak.
Consequence & remedy
Consequence: The leaking engine oil can drip onto the hot surface of the exhaust manifold, increasing the risk of a fire.
Remedy: GM will notify owners, and dealers will remove the plastic cover and plastic oil fill tube extension and replace the front valve cover and gasket. These repairs will be done free of charge. The recall began on April 24, 2015. Owners may contact Buick customer service at 1-800-521-7300, Pontiac customer service at 1-800-762-2737 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14574.
Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Feb 9, 2005
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 124, 'ACCELERATOR CONTROL SYSTEMS.' IF ONE OF THE TWO ACCELERATOR PEDAL RETURN SPRINGS FAILS AND THE TEMPERATURE IS -22 DEGREES F TO -40 DEGREES F, THE ENGINE MAY NOT RETURN TO IDLE WITHIN THREE SECONDS, AS REQUIRED.
Consequence & remedy
Consequence: IF THIS WERE TO OCCUR, GREATER BRAKE PEDAL FORCE AND A LONGER DISTANCE MAY BE REQUIRED TO STOP THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE ACCELERATOR PEDAL ASSEMBLY. THIS RECALL BEGAN ON MARCH 8, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR PONTIAC AT 1-800-620-7668.
Jun 23, 2004
CERTAIN PASSENGER VEHICLES WERE PRODUCED WITH LOWER THAN SPECIFIED TORQUE ON BOTH FRONT BRAKE CALIPER TO STEERING KNUCKLE ATTACHMENT BOLTS. WITH IMPROPER TORQUE, THE CLAMP LOAD AT THE JOINT MAY NOT BE ADEQUATE TO PREVENT MOVEMENT BETWEEN THE CALIPER BRACKET AND KNUCKLE.
Consequence & remedy
Consequence: DEPENDING ON WHETHER ONE OR BOTH BOLTS BACKS OUT OR FRACTURES, THE RESULT CAN BE LOCKING OF THE AFFECTED WHEEL DURING BRAKING AND AN ABRUPT STEERING INPUT IN THE DIRECTION OF THE LOCKED WHEEL, REDUCED BRAKING AND NOISE FROM THE AFFECTED WHEEL, OR SEVERING OF A BRAKE HOSE, INCREASED BRAKE PEDAL TRAVEL, AND REDUCED STEERING CONTROL. REDUCED BRAKING OR STEERING CONTROL COULD CAUSE A CRASH.
Remedy: DEALERS ARE TO TIGHTEN BOTH BOLTS TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN ON JUNE 28, 2004. OWNERS SHOULD CONTACT CHEVROLET 1-800-630-2438 OR PONTIAC 1-800-620-7668.
Jun 23, 2004
CERTAIN PASSENGER VEHICLES HAVE A CONDITION WHERE THE FRONT FRAME REAR BODY MOUNT BRACKET MAY FRACTURE.
Consequence & remedy
Consequence: IF IGNORED, THE BRACKET WOULD FRACTURE AND DEGRADE TO THE POINT WHERE THE INTERMEDIATE STEERING SHAFT COULD SEPARATE, RESULTING IN LOSS OF STEERING CONTROL AND A CRASH COULD OCCUR.
Remedy: DEALERS WILL INSPECT THE FRONT FRAME ASSEMBLY AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON AUGUST 16, 2004. OWNERS SHOULD CONTACT PONTIAC AT 1-800-620-7668.
Sep 12, 2003
CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, "PASSENGER CAR BRAKING SYSTEMS." ON SOME OF THESE VEHICLES, THE RIGHT REAR BRAKE HOSE FITTING MAY NOT BE TIGHTENED PROPERLY, AND A BRAKE FLUID LEAK COULD OCCUR.
Consequence & remedy
Consequence: IF ENOUGH FLUID LEAKS, THE BRAKE PEDAL WILL BE LOWER THAN NORMAL, AND STOPPING DISTANCES WILL BE LONGER. IF THIS OCCURS WHEN STOPPING DISTANCE IS LIMITED, A CRASH COULD OCCUR.
Remedy: DEALERS WILL TIGHTEN THE RIGHT REAR BRAKE HOSE FITTING TO THE PROPER TORQUE SPECIFICATION, AND ADD BRAKE FLUID IF NECESSARY. OWNER NOTIFICATION BEGAN AUGUST 28, 2003. OWNERS SHOULD CONTACT PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Illustration