1996 Pontiac Grand Prix

TL* THE CONTACT OWNS A 1996 PONTIAC GRAND PRIX. WHILE DRIVING 25 MPH, THE POWER STEERING MALFUNCTIONED. IT WAS EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL TO THE LEFT. THE CONTACT HAD TO EXERT FORCE UPON THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 106,998. THE VIN WAS NOT AVAILABLE.

AFTER STOPPING AT A STOP SIGN, LOST CONTROL OF STEERING WHILE MAKING LEFT TURN. CAR CONTINUED, RAN OVER A MAIL BOX AND CAME TO REST IN A FLOWER BED. WHEN TOW TRUCK ARRIVED AND PICKED CAR UP, TOW TRUCK DRIVER NOTICED THAT ENGINE CRADLE HAD FALLEN DOWN AND DISABLED THE STEERING. MECHANIC AND INSURANCE ADJUSTER LATER AGREED THAT THE ENGINE CRADLE BOLTS HAD SHEARED OFF. *JS

TL*THE CONTACT OWNS A 1999 PONTIAC GRAND PRIX. THE VEHICLE CAUGHT FIRE TWICE WHERE DROPS OF ENGINE OIL FELL ON THE EXHAUST MANIFOLD. THE FIRES OCCURRED THREE DAYS AFTER PURCHASING THE VEHICLE. THE CONTACT WAS RESPONSIBLE FOR THE REPAIR COST OF $2000. THE CONTACT WAS NOT AWARE OF RECALL# 09V116000, COMPONENT: ENGINE AND ENGINE COOLING WHEN THE FAILURE OCCURRED. THE MANUFACTURER STATED THAT THEY WOULD RESEARCH THE FAILURE AND CALL HIM; HOWEVER, HE HAS NOT RECEIVED A CALL. WHEN THE THIRD FIRE OCCURRED THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE; ALTHOUGH, HE COULD HAVE BEEN INJURED. THE DEALER AND MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS RENDERED INOPERABLE AND TO TOW IT TO A DEALER. THE CONTACT REQUESTED THAT THE DEALER ASSUME THE TOWING COST; HOWEVER, THEY DENIED TO DO SO. THERE WAS NO REPORT FILED WITH THE FIRE DEPARTMENT. HE HAS MADE SEVERAL ATTEMPTS TO SPEAK WITH THE MANUFACTURER AND HAS BEEN UNSUCCESSFUL. THE FAILURE MILEAGE WAS UNKNOWN.

DT: AROUND SEPTEMBER 21, 2005 THE CONSUMER STARTED EXPERIENCING DIFFICULTY TURNING TO THE RIGHT. IT WAS LIKE THE STEERING WHEEL WAS LOCKED. THE PROBLEM WAS ONGOING WHEN TRYING TO TURN RIGHT. WHEN THE CONSUMER TOOK VEHICLE TO BE REPAIRED, THE MECHANIC TOLD HER THAT THE RACK AND PINION NEEDED REPLACED. ALSO TOLD HER THAT THERE WAS A RECALL FOR THIS ISSUE ON HER TYPE OF VEHICLE. THERE WAS NHTSA RECALL 03V527000 AND GM RECALL RECALL 03062. WHEN SHE CONTACTED THE MANUFACTURER, THEY TOLD HER THAT THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK

SATURDAY MARCH 8, 2003, I WAS ON MY WAY HOME FROM SHOPPING WITH MY 4-YEAR-OLD SON WHEN THE DRIVER SIDE AIRBAG OF MY 1996 PONTIAC GRAND AM EXPLODED IN MY FACE. THE DEPLOYMENT OF THE BAG FORCED MY ARM BACK INTO MY FACE SNAPPING MY HEAD BACK AND COMPLETELY DISORIENTING ME. ONCE I REGAINED MY BEARINGS I REALIZED I WAS NORTHBOUND IN THE SOUTHBOUND LANES OF WINSTON CHURCHILL BLVD. IN MISSISSAUGA. THE NEXT MORNING I WENT TO THE HOSPITAL TO HAVE MY ARM AND NECK LOOKED AT. FORTUNATELY MY ARM WASN'T BROKEN. IT WAS HOWEVER SEVERELY BRUISED AND STILL NON FUNCTIONAL. MY NECK WAS STILL VERY STIFF AND SORE. I AM CURRENTLY UNDERGOING TREATMENT FOR WHIPLASH AND LIGAMENT DAMAGE TO MY ARM. SINCE THE DATE OF THE ACCIDENT I HAVE FOUND OUT A FEW THINGS REGARDING MY 1996 PONTIAC GRAND AM. 1- THERE IS A SENSOR/MODULE UNDER THE CARPET UNDER THE FRONT PASSENGER SEAT THAT WHEN IN CONTACT WITH MOISTURE CAN CORRODE AND CAUSE THE AIRBAGS TO DEPLOY. 2- MY FIREWALL HAD BEEN LEAKING WATER UNDER MY CARPET TO THE AREA WHERE THIS SENSOR/MODULE IS LOCATED. MY FIREWALL IS SO RUSTED IT CAN?T BE REPAIRED. 3- GM CONSIDERS THIS A MAINTENANCE ISSUE. I CONTACTED TRANSPORT CANADA TO REPORT THE INCIDENT AND WAS INFORMED THAT THEY ARE CURRENTLY INVESTIGATING 1995-1999 PONTIAC GRAND AM'S FOR WATER LEAKING INTO THE CAR THROUGH THE FIREWALL AND POOLING ON THE FLOOR. THIS HAS CAUSED ?MANY? AIRBAGS TO DEPLOY WITHOUT WARNING. I HAVE ALSO READ MANY SIMILAR REPORTS ON THE NHTSA WEBSITE. A LOCAL GM DEALERSHIP HAD MY CAR FOR 17 DAYS WHILE GM INVESTIGATED BUT IN THE END I WAS TOLD THAT THE MODULE/SENSOR WAS TOO CORRODED TO READ THE INFORMATION STORED IN IT. I HAVE REQUESTED THE MODULE/SENSOR BACK. KEN LOCKE FROM GM CONTACTED ME HE SAID GM WAS WILLING TO DO SOMETHING FOR ME. GM WILL REPAIR MY AIRBAG SYSTEM IF I AGREE TO TWO THINGS. 1- I PAY FOR AND REPAIR THE WATER LEAK IN MY CAR (THE IRREPAIRABLE ONE) 2- I SIGN A RELEASE STATING THAT THIS MATTER IS CLOSED AND I HAVE NO FURTHER CLAIMS PERTAINING TO THIS MATTER. .

WHILE DRIVING AT 20 MPH, THE CONSUMER NOTICED THE SEAT WAS GETTING EXTREMELY WARM. THE VEHICLE WAS TAKEN TO A MECHANIC AND IT WAS DISCOVERED THAT THE ELECTRIC SEAT MOTOR WAS BECOMING RED HOT, AND INTERIOR NEARLY CAUGHT ON FIRE. VEHICLE WAS BROUGHT IN AT PRECISELY THE RIGHT TIME. BY THE TIME THE MECHANIC GOT TO THE MOTOR HE WAS UNABLE TO TOUCH IT WITH HIS BARE HANDS. HE HAD TO PUT ON INSULATED GLOVES AND DISCONNECT THE MOTOR.*AK CONSUMER SAW SMOKE COMING FROM UNDER THE SEAT AND THATS WHEN SHE DROVE TO A MECHANIC. THE MECHANIC SAW THE SMOKE AND UNPLUGGED THE SEAT WITH SOME PLIERS. THE MECHANIC STATED IF THE CONSUMER WOULD'VE TOOK ANY LONGER GETTING THERE, THE VEHICLE WOULD HAVE CAUGHT FIRE. *PH *JB