2004 Pontiac Grand Am

REPORT RECEIPT DATE: JULY 03, 2014 NHTSA CAMPAIGN NUMBER: 14V400000 COMPONENT(S): ELECTRICAL SYSTEM POTENTIAL NUMBER OF UNITS AFFECTED: 6,729,742 KEY WOULDN'T TURN IN IGNITION. ON JUNE 10, 2014, I GOT THE KEY TO TURN ON AND START THE CAR BUT IT WOULD NOT TURN ALL THE OFF. I HAD TO DISCONNECT THE BATTERY WHEN THE CAR WAS PARKED. ON JULY 11, 2014 I TOOK THE CAR TO FISCHBACH TIRES 1200 N SPRING ST, BEAVER DAM, WI 53916 (920) 887-3711 TO FIX THE PROBLEM. THEY REPLACED THE IGNITION SWITCH AND GAVE ME TWO NEW KEYS AND I WAS CHARGED $369.20. CAN I BE REIMBURSED FOR THIS CHARGE SINCE IT IS PART OF THIS RECALL AND IF SO, HOW DO I GO ABOUT IT? *TR

MY CONCERN IS ABOUT MY FUTURE SAFETY IN MY PONTIAC GRAND AM. SINCE THESE RECALLS HAVE BEEN GOING OUT I HAVE CHECKED TO SEE IF THIS CAR WILL BE ON THE LIST. I HAVE HAD TO REPLACE MY IGNITION THREE TIMES LAST REPLACEMENT WAS IN 2011, I WAS LUCKY THAT WHEN THE REPLACEMENTS TOOK PLACE MY CAR HAD FAILED TO START AND I WASN'T DRIVING, HOWEVER IN JAN OF 2014 WHEN DRIVING DURING A SNOW STORM TRYING TO GET HOME, MY CAR HIT AN ICE PATCH AND SLIDE INTO A GUARD RAIL. THE IMPACT WAS SO HARD THAT IT DAMAGED AND BENT MY LEFT SIDE BUMPER, BREAKING THE HEADLIGHT TO PIECES. TO REPLACE THE HEADLIGHT THE BUMPER REQUIRED TO BE PULLED OUT AND STRAIGHTEN. MY AIR BAG DID NOT DEPLOY ON IMPACT, EVEN THOUGH I HIT MY HEAD ON THE HEADLINER, AND THERE WAS MAJOR DAMAGE TO THE CAR. I LIVE IN THE MOUNTAINS OF VA, HOW FAST WAS THE CAR GOING, I AM NOT SURE BUT I CAN GUESS IMPACT WAS ABOUT 20/25 MPH. EVEN THOUGH THE POLICE DID COME (ONLY BECAUSE THEY WITNESS THE INCIDENT) NO POLICE REPORT WAS FILED, I HAVE BEEN LOOKING FOR THIS CAR TO BE RECALLED AND SURE ENOUGH ITS ON THE LIST AS OF JULY 3 2014. I HAVE NOT RECEIVED A LETTER ON THE RECALL, NOR DOES IT SHOW UP ON THE CARS VIN. THE ROADS IN MY LOCATION ARE MOUNTAIN ROADS WITH CURVE AFTER CURVE AND UP AND DOWNS, ALTHOUGH THE SPEED LIMITS ARE REDUCED IN ORDER TO DRIVE SAFELY, MY WORRY IS THAT IF I LOSE CONTROL OF MY CAR BECAUSE THE ELECTRICAL SYSTEM, I WILL BE GOING DOWN THE SIDE OF SOME MOUNTAIN. I CALLED MY LOCAL DEALER FOR HELP, AND WAS TOLD BECAUSE THE RECALL WAS NOT ON THE VIN# THEY WILL NOT HELP ME. I ALREADY KNOW MY AIR BAGS DO NOT WORK, I ALREADY KNOW I HAVE HAD IGNITION PROBLEMS, SO IF THE IGNITION STOPS WORKING, THIS IS AN ACCIDENT WAITING TO HAPPEN. I DON'T UNDERSTAND IF THIS CAR MAKE AND MODEL IS ON THE NHTSA LIST WHY CAN'T I GET IT FIXED? *TR

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THE DASHBOARD WAS DETERIORATING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 141,000.

MY HUSBAND WAS INVOLVED IN AN ACCIDENT SHORTLY AFTER PURCHASING OUR VEHICLE AT WHICH POINT A TRAILER (REAR OF A PICK UP) HAULING DIRT WAS RELEASED FROM AND ONCOMING VEHICLE (TRAVELING APPROX. 45-55 MPH) AND MY HUSBAND DRIVING AT 35 MPH (BRAKING AS HE SAW IT COMING TOWARDS HIM) THE TRAILER SLAMMED INTO THE FRONT END OF OUR CAR. THIS CAUSED THE FRAME TO BE BENT WITH SEVERAL OTHER DAMAGES INCLUDING BROKEN AXLE, AND DRIVESHAFT WITH OTHER MINOR REPAIRS. THE CAR WOULD HAVE BEEN CONSIDERED TOTALED HAD IT NOT HAD GAP COVERAGE AND DUE TO FAULT THE OTHER DRIVERS INSURANCE WOULD HAVE HAD TO BUY THE CAR OUT FROM OUR CREDIT AGENCY. APPROX. DAMAGE WAS A LITTLE OVER $5000. MY CONCERN IS WITH THE AIRBAGS (EVEN OR REPAIR SHOP SAID THEY SHOULD HAVE DEPLOYED) AND WITH GM'S RECENT RECALLS (MY MAKE AND MODEL INCLUDED BUT THE VIN HAS NOT BEEN FLAGGED YET) THEY ARE CLAIMING THE ISSUE WITH OUR CAR ISNT LIKE THE RECENT COLBOLT RECALL A FEW MONTHS BACK. BUT OUR VEHICLE CAN BE JARRED INTO ACC. WHILE STILL IN MOTION CAUSING THE VEHICLE TO BECOME DIFFICULT TO CONTROL . WE HAVE ALWAYS HAD MINIMAL KEY ON OUR RINGS (HOUSE, CAR, WORK KEYS WITH A SINGLE RING) GM EXPLAINED TO ME THIS LAST WK THAT THE CAR WAS JUST ADDED ON THE LIST FOR UNINTENDED KEY ROTATION NOT THE FAULTY IGNITION AND I WOULD NEED TO WAIT AND SEE IF OUR VIN WAS INVOLVED BUT THEY ASSURED THE CAR WAS SAFE. AFTER READING UP ON THE RECENT COMPLAINTS OF THE YEAR MAKE AND MODEL I SEE THIS IS NOT JUST OUR CAR AND I HIGHLY DOUBT IN ANYWAY IT IS A COINCIDENCE. WE ALSO HAVE THE DIRECTIONAL ISSUE WERE IT SOMETIMES DOESNT WORK AND WHEN IT DOES IT HAS A LONG LASTING CLICKING AFTER USE AND TO OUR KNOWLEDGE THIS PART WAS REPLACED ATLEAST TWICE BY PERVIOUS OWNER AS WELL AS ONCE BY US. *TR

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED WHILE DRIVING 10 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S DRIVER SIDE DOOR AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 195,300.

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STALLED AS ALL OF THE LIGHTS IN THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS 88,000 AND THE CURRENT MILEAGE WAS 95,000.