2004 Pontiac Grand Am

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO ACCELERATE ON ITS OWN. THE CONTACT EXITED THE INTERSTATE AND ATTEMPTED TO BRAKE AS THE TRANSMISSION MADE AN ABNORMALLY LOUD SOUND. THE CONTACT PULLED INTO A FUEL STATION, RAISED THE HOOD, AND OBSERVED SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT WAITED A WHILE AND THEN DROVE HOME WITH THE BRAKE PEDAL DOWN TO THE FLOORBOARD. THE CONTACT'S HUSBAND WAS A MECHANIC AND DIAGNOSED THE VEHICLE, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

EVERY YEAR THAT WE FIX THE INTAKE VALVE ON THE CAR NOT EVEN A MONTH LATER THE CHECK ENGINE LIGHT WILL COME BACK ON AND IT WILL BE THE SAME INTAKE VALVE. THIS CLOGS ALL THE VALVES IN THE SYSTEM CAUSING THE CAR TO SOMETIMES IT'S SLOW OR CUT OFF. CAR WILL NOT PASS EMISSIONS EVEN AFTER YOU FIX THIS ISSUE. I HAVE CONTACTED GM AND NOTIFIED THEM OF THIS ISSUE AND THEY STATE THAT IT'S NOT AN ISSUE. ALSO THE BLINKERS WILL STOP WORKING YOU HAVE TO HIT THE HAZARDOUS BLINKERS FOR THE BLINKERS TO START WORKING AGAIN THIS COULD CAUSE A REAR-END ACCIDENT I ALSO TOLD THE MANUFACTURER ABOUT THIS ISSUE AND THEY ARE NOT WANTING TO FIX IT.

TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT ALL THE ELECTRICAL COMPONENTS REMAINED ON AND ILLUMINATED WHEN THE VEHICLE WAS TURNED OFF AND THE DRIVER SIDE DOOR WAS OPEN. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM WAS SUPPOSED TO SHUT OFF ONCE THE VEHICLE WAS TURNED OFF. THE VEHICLE EMITTED A FUEL ODOR AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 171,000.

REGULAR OCCURRENCES STARTED AT 120K MILES, THESE ARE ALL ISSUES WHICH PREVIOUSLY COMPLAINTS HAVE BEEN FILED BY CURRENT 2004 GRAND AM OWNERS BUT HAVE NOT BEEN CORRECTED AND I HAVE CALLED EVERY 6 MONTHS FILING THESE COMPLAINTS. 1) GAS FUMES ARE COMING IN THE CAR WHEN IT IS RUNNING OR SITTING STILL IDLING, 2) BLINKERS START BLINKING ON THEIR OWN AROUND 80 DEGREES F OUTSIDE TEMPERATURE, MECHANIC SAID IT WAS BECAUSE GREASE IN STEERING COLUMN BECOMES THIN AND SHORTS OUT OTHER WIRING CAUSING THE SMOKE (FIRE) WHICH COMES FROM STEERING COLUMN, THIS OCCURS EVERY SUMMER TO FALL WHEN TEMPS ARE 80 DEGREES OR HIGHER), 3) HORN DOES NOT WORK, MECHANIC REPLACED HORN MECHANISM BUT IT DID NOT FIX THE ISSUE & I AM CONCERNED THE AIR BAG SYSTEM WON'T WORK EITHER SINCE THEY ARE INTER TWINED IN THE STEERING COLUMN, 4) THE DASH IS WARPING, CRACKING AND BREAKING HORRIBLY, IT CAUSES A STICKY HAZE (GAS) ON MY WINDSHIELD CAUSING ISSUES WHEN DRIVING AT NIGHT, I CONTINUALLY WIPE OFF BUT IT DOES NOT HELP, 5) THE SERVICE ENGINE SOON LIGHT HAS BEEN ON FOR 2K MILES, THE MECHANIC STATES IT IS A FUEL SYSTEM INDICATOR CODE, INDICATING THE FUEL CAP IS NOT FITTING CORRECTLY, WHICH HE HAS CONFIRMED IS INCORRECT. STARTING AT 142K THE CAR OVERHEATS (I JUST GOT THE WATER PUMP AND THERMOSTAT CHANGED), THE CAR SHAKES TREMENDOUSLY AND SHUTS OFF WHILE DRIVING WHEN TEMPERATURE GAUGE IS INDICATING THIS OVERHEATING, LEAVING THE CAR UNABLE TO BE DRIVEN SINCE NO POWER STEERING ETC, THE REPLACEMENT OF THE PARTS HAS NOT CORRECTED THE ISSUE. I AM VERY TIRED AND WORRIED ABOUT MY FAMILY'S SAFETY IN THIS CAR. PLEASE ASSIST AS I HAVE BEEN CALLING SINCE 2013 ABOUT THE #'D ISSUES. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I PURCHASED A CAR FROM AN INDIVIDUAL WHO ADVERTISED A CAR FOR SALE BY STATING"AC WORKS HEATER WORKS" UNFORTUNATELY WITHIN 45 MIN AFTER PURCHASING THE VEHICLE I WAS LEFT STRANDED ON SIDE OF THE ROAD IN EXTREMELY HIGH HEAT DUE TO CAR DYING BECAUSE IT OVERHEATED BUT I WASNT AWARE OF IT BECAUSE IT NEVER GOT HOT ON TEMP GAUGE BECAUSE I LATER FOUND OUT THERE WAS NO THERMOSTAT IN THE MOTOR.. I WAS UNABLE TO GET THE SELLER TO ANSWER HER PHONE OR RETURN MY CALLS. THE AC CAN'T WORK WITHOUT A THERMOSTAT AND HEATER NEEDS HEATER CORE IN ORDER TO WORK IN WHICH THE CAR HASN'T ONE. I'M STUCK WITH A VEHICAL THAT I CAN'T DRIVE AND THE SELLER WAS AWARE OF THE PROBLEMS CONCERNING THE CAR BUT FAILED TO MENTION ANYTHING WAS WRONG WITH CAR. *TR