IGNITION DEFECTIVE - WILL NOT START/UNABLE TO TURN KEY IN IGNITION. SEEMS LIKE TUMBLERS IN IGNITION ARE NOT ACTIVATING TO RECOGNIZE KEY. HAVE TRIED TO START SEVERAL TIMES PER DAY - HAS BEEN SITTING FOR 3+ WEEKS AND CANNOT PUT INTO NEUTRAL TO TOW. NO PROBLEMS LEADING UP TO THIS EVENT. *TR
2004 Pontiac Grand Am
Owner reports · Recalls · Investigations
More warning signs than most Grand Am years
Owner complaints for the 2004 Pontiac Grand Am are substantially higher than the model-year median of 82.
About this comparison →How this year compares
Owner complaints by model year
Compare all Grand Am years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
223 reports with mileage · 70 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 140 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Exterior Lighting. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
140 reportsON MY 2004 GRAND AM NOTICED AFTER USING TURN SIGNAL... CLICKING NOISE COMING FROM DASH BEHIND HAZARD SIGNAL STARTED AND NOW SMOKE HAS STARTED COMING FROM THE STEERING COLUMN WITH ONLY 43K MILES ON CAR... NOTICED SEVERAL OTHER COMPLAINTS OF THE SAME PROBLEM AND THAT THIS WAS RECALLED ON EARLIER MODELS... SHOULDN'T THIS RECALL BE …
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ON MY 2004 GRAND AM NOTICED AFTER USING TURN SIGNAL... CLICKING NOISE COMING FROM DASH BEHIND HAZARD SIGNAL STARTED AND NOW SMOKE HAS STARTED COMING FROM THE STEERING COLUMN WITH ONLY 43K MILES ON CAR... NOTICED SEVERAL OTHER COMPLAINTS OF THE SAME PROBLEM AND THAT THIS WAS RECALLED ON EARLIER MODELS... SHOULDN'T THIS RECALL BE EXTENDED?? *TR
SECOND COMPLAINT REGARDING THE TURN SIGNAL ELECTRICAL PROBLEM. THIS PROBLEM IS A RESULT OF A DEFECTIVE MULTIFUNCTION SWITCH AND IS PRESENT IN OTHER YEARS OF THE GRAND AM AS WELL AS OTHER GM VEHICLES. IN RESEARCHING THIS PROBLEM I HAVE LEARNED THAT IT IS NOT A MATTER OF "IF" IT WILL HAPPEN TO YOUR PONTIAC BUT RATHER "WHEN" IT WI…
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SECOND COMPLAINT REGARDING THE TURN SIGNAL ELECTRICAL PROBLEM. THIS PROBLEM IS A RESULT OF A DEFECTIVE MULTIFUNCTION SWITCH AND IS PRESENT IN OTHER YEARS OF THE GRAND AM AS WELL AS OTHER GM VEHICLES. IN RESEARCHING THIS PROBLEM I HAVE LEARNED THAT IT IS NOT A MATTER OF "IF" IT WILL HAPPEN TO YOUR PONTIAC BUT RATHER "WHEN" IT WILL HAPPEN. MY PONTIAC WAS REPAIRED JANURARY 18, 2008. THE FOLLOWING IS THE DESCRIPTION OF THE REPAIR FROM THE MECHANIC: DIAGNOSE CLICKING NOISE IN DASH, DISMANTLE DASH FACE AND CHECK WIRING AND SWITCHES, CHECK TBS'S AND RECALLS. PROBLEM CAUSED BY SHORT IN MULTI FUNCTION SWITCH THAT DAMAGED FLASHER UNIT. R&R STEERING COLUMN COVERS AND AIR BAG TO GAIN ACCESS TO REPLACE MULTI FUNCTION SWITCH, REPLACE HAZARD LAMP SWITCH/FLASHER UNIT. PART DESCRIPTION: MULTI FUNCTION SWITCH ASSEMBLY (HEADLAMPS, WIPERS, TURN SIGNALS, DIMMER ALL IN ONE UNIT.) HAZARD LAMP/FLASHER UNIT ASSEMBLY. TOTAL COST $474.31. MY COST TO RENT A CAR $59.85. IF YOU WILL REFER BACK TO 2000, GM RECALL NO03043 AND 2001 GM RECALL NO03043 YOU WILL SEE THESE VEHICLES WERE RECALLED FOR EXACTLY THE SAME THING! IN ADDITION TO THE CONSEQUENCES OF A POSSIBLE CRASH AS A RESULT OF THE DEFECTIVE SWITCH THAT YOU NOTED, YOU MIGHT WANT TO ADD THAT 1) IT IS VERY DISTRACTING 2) IF THE VEHICLE IS NOT REPAIRED, THE BRAKE LITES START FAILING, THE STEERING ASSEMBLY STARTS SMOKING....AND BEST OF ALL, IF YOU TAKE IT TO CERTIAN PONTIAC DEALERS THEY HAVE ACTUALLY STATED THAT THE SMOKING WAS NORMAL DURING THE SUMMER MONTHS!!! I SINCERELY HOPE THAT SOMETHING IS DONE ABOUT THIS BEFORE SOMEONE IS KILLED. THINK OF YOUR FAMILY MEMBERS AND GIVE THIS SOME ATTENTION. THIS IS NOT ABOUT MONEY ANYMORE. *CN
FORTUNATELY, MY COMPLAINT DOES NOT INVOLVE ANY DEATHS, INJURIES OR CRASHES. MY INQUIRES REGARDING AN ELECTRICAL PROBLEM HAVE GONE UNANSWERED AND BEFORE I SPEND A GREAT DEAL OF MONEY HAVING MY DASH BOARD DISASSEMBLED, I AM TURNING TO YOU TO SEE IF YOU HAVE RECEIVED ANY RELATED COMPLAINTS. *TR
THE TURN SIGNALS CONTINUE TO CLICK WHEN NOT IN USE. I TOOK IT TO THE MECHANICS AND IT WAS DIAGNOSED AS A MULTIFUNCTION CONTROL SWITCH, WHICH IS $200.00 CANADIAN FOR THE PART ALONE ONLY AVAILABLE AT THE DEALER. IT IS 2.5 HRS OF LABOUR TO REPLACE IT AS THE STEERING WHEEL HAS TO BE PULLED. *CN
SECURITY LIGHT COMES ON - CAR WON'T START - LET SET FOR 10 MINUTES - TURN IGNITION OFF AND BACK ON - SECURITY LIGHT COMES ON GOING DOWN THE ROAD. - SOMETHING TO DO WITH PASSLOCK ACCORDING TO INFO ON INTERNET. *TR
THERE IS A PROBLEM WITH THE VEHICLE NOT STARTING ALL THE TIME. NO WARNING TO THE PROBLEM AND IT SEEMS THAT THERE IS NO PATTERN. ALSO HAVE A TURN SIGNAL ISSUE, THE SOUND GOES ON CONTINUOUSLY. AFTER SOME ONLINE RESEARCH I HAVE FOUND THE PROBLEMS TO BE COMMON. THE STARTING ISSUE HAS SOMETHING TO DO WITH THE SECURITY SYSTEM WHICH I …
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THERE IS A PROBLEM WITH THE VEHICLE NOT STARTING ALL THE TIME. NO WARNING TO THE PROBLEM AND IT SEEMS THAT THERE IS NO PATTERN. ALSO HAVE A TURN SIGNAL ISSUE, THE SOUND GOES ON CONTINUOUSLY. AFTER SOME ONLINE RESEARCH I HAVE FOUND THE PROBLEMS TO BE COMMON. THE STARTING ISSUE HAS SOMETHING TO DO WITH THE SECURITY SYSTEM WHICH I HAVE HEARD REFERRED TO AS PASSLOCK. HAVE CONTACTED GM ON MANY LEVELS, IN PERSON AND OVER THE PHONE, WITH NO SOLUTION THAT SUITS ME. CHARGED ME $40, TO TELL ME THE TURN SIGNAL WOULD BE $300 TO FIX, OR SO THEY SAY. HAVE NOT HAD AN ESTIMATE ON THE IGNITION PROBLEM BUT HAVE SEEN WHAT OTHER PEOPLE HAVE PAID AND COULD BE BETWEEN $400 AND $1000. TO HAVE THE PART REPLACED WITH THE SAME JUNK FROM GM. WILL NEVER BUY ANOTHER GM VEHICLE AGAIN. IT IS A SHAME THAT OUR AMERICAN CARS PALE IN COMPARISON TO THEIR FOREIGN COUNTERPARTS. I HOPE THAT THIS INFORMATION IS USEFUL AND THAT THIS PROBLEM CAN BE RESOLVED, WITH GM RECALLING ALL OF THE PROBLEM VEHICLES AND STANDING BEHIND THEIR TERRIBLE PRODUCT. IF I CAN BE OF ANY FURTHER ASSISTANCE DO NOT HESITATE TO CONTACT ME. *TR
2004 PONTIAC GRAND AM WILL NOT START. HAVE TO RESET SOME SECURITY CODE. LEAVES YOU STRANDED FOR AT LEAST 15 MINUTES. PONTIAC WILL NOT TELL YOU HOW TO FIX. MANY TRIPS TO REPAIR SHOP, LOTS OF MONEY SPENT WITH NO FIX. *TR
PROBLEM WITH PASSLOCK SYSTEM, CAR NOT TURNING ON, HAS LEFT STRANDED 6 TIMES WITH MY SON AT NIGHT, COSTED ME TOW CHARGES, NEW BATTERY, MISSED DAYS FROM WORK, CAR IS ONLY 50,000, BOUGHT IT BRAND NEW FROM DEALER, DRIVER SIDE WINDOW MOTOR WILL NOT WORK, REAR VIEW MIRROR FELL, TURN SIGNAL CONTINUE TO CLICK EVEN AFTER TURN MADE, AC RE…
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PROBLEM WITH PASSLOCK SYSTEM, CAR NOT TURNING ON, HAS LEFT STRANDED 6 TIMES WITH MY SON AT NIGHT, COSTED ME TOW CHARGES, NEW BATTERY, MISSED DAYS FROM WORK, CAR IS ONLY 50,000, BOUGHT IT BRAND NEW FROM DEALER, DRIVER SIDE WINDOW MOTOR WILL NOT WORK, REAR VIEW MIRROR FELL, TURN SIGNAL CONTINUE TO CLICK EVEN AFTER TURN MADE, AC REGULATOR BOTTOM FELL OF. THIS CAR IS A LEMON. *TR
IN MAY, MY IGNITION SWITCH COMPLETELY LOCKED UP. THE IGNITION SYSTEM IS INTEGRATED WITH THE PASSLOCK SYSTEM. MY DEALER PERFORMED THE REPAIR OF THE IGNITION SYSTEM, AND NOW, JUST A FEW MONTHS LATER, I AM HAVING PASSLOCK PROBLEMS. AFTER RESEARCHING THE PROBLEM ON THE WEB, I HAVE DISCOVERED THAT THE PASSLOCK ISSUE IS A LONG OUTS…
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IN MAY, MY IGNITION SWITCH COMPLETELY LOCKED UP. THE IGNITION SYSTEM IS INTEGRATED WITH THE PASSLOCK SYSTEM. MY DEALER PERFORMED THE REPAIR OF THE IGNITION SYSTEM, AND NOW, JUST A FEW MONTHS LATER, I AM HAVING PASSLOCK PROBLEMS. AFTER RESEARCHING THE PROBLEM ON THE WEB, I HAVE DISCOVERED THAT THE PASSLOCK ISSUE IS A LONG OUTSTANDING PROBLEM THE MANUFACTURER IS AWARE OF, YET THEY HAVE DONE NOTHING TO RESOLVE THE PROBLEM FOR THE AFFECTED CUSTOMERS. THE COST OF REPAIR FOR THIS TYPE OF PROBLEM IS APPROXIMATELY $380. THIS FEE IS NOT JUSTIFIED AS IT IS THE RESULT OF A DEFECT IN DESIGN OR MANUFACTURE AND SHOULD BE SUBJECT TO A RECALL AND NOT FOISTED OFF ON THE CUSTOMER. *JB
Official recalls
214V400000 · Electrical System:ignition
Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
04V301000 · Fuel System, Gasoline:storage
Jun 30, 2004
CERTAIN PASSENGER VEHICLES MAY HAVE BEEN BUILT WITH A FUEL TANK THAT DOES NOT MEET SPECIFICATION. A WELD ON THESE FUEL TANKS MAY BE INSUFFICIENT, RESULTING IN A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL TANK, AND REPLACE IT, IF NECESSARY. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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