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2004 Pontiac Grand Am

Owner reports · Recalls · Investigations

More warning signs than most Grand Am years

Owner complaints for the 2004 Pontiac Grand Am are substantially higher than the model-year median of 82.

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When problems were reported

Mileage at the reported incident

223 reports with mileage · 70 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 140 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Exterior Lighting. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

24 crash reports7 fire reports12 injury reports

Electrical System complaints

140 reports
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96,000 miles · Mar 24, 2010
Electrical System

I LOVE MY PONTIAC GRAM AM, THE CAR NOT STARTING HAS BEEN THE ONLY PROBLEM WITH THE CAR. JUST CALLED THE DEALLER SHIP AND THEY SAID IT WOULD COST ABOUT $419 TO FIX THE PROBLEM. I ALREADY SPENT $1000 OR MORE ON TOWES AND NEW BATTIERIES, ETC. TILL I LEARNED THE 10 MIN TRICK. I'M GETTING SICK AND TIRED OF WAITING THE TEN MINUTES F…

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I LOVE MY PONTIAC GRAM AM, THE CAR NOT STARTING HAS BEEN THE ONLY PROBLEM WITH THE CAR. JUST CALLED THE DEALLER SHIP AND THEY SAID IT WOULD COST ABOUT $419 TO FIX THE PROBLEM. I ALREADY SPENT $1000 OR MORE ON TOWES AND NEW BATTIERIES, ETC. TILL I LEARNED THE 10 MIN TRICK. I'M GETTING SICK AND TIRED OF WAITING THE TEN MINUTES FOR MY SECURITY LIGHT TO RESET. WHAT DOES IT TAKE FOR A RECALL THIS PROBLEM. I CAN'T IMAGINE HOW MANY MORE PEOPLE HAVE HAD TO HAVE THIS PROBLEM.

NHTSA ODI #10321729

66,000 miles · Feb 21, 2010
Electrical System

CAR WILL NOT START. PASSLOCK SECURITY SYSTEM BAD. HAVE TO LEAVE IGNITION ON FOR 10 MINUTES TO LET SYSTEM RESET. FOUND PAGES OF COMPLAINTS ABOUT THE GM PASSLOCK SECURITY SYSTEM ON THE WEB. I GUESS NOTHING WILL BE DONE TILL SOMEHOW THERE IS A DEATH. WITH THE GOV. NOW OWNING A PART OF GM THE NHTSA IS NOW REALLY IN GM'S BACK POCKET …

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CAR WILL NOT START. PASSLOCK SECURITY SYSTEM BAD. HAVE TO LEAVE IGNITION ON FOR 10 MINUTES TO LET SYSTEM RESET. FOUND PAGES OF COMPLAINTS ABOUT THE GM PASSLOCK SECURITY SYSTEM ON THE WEB. I GUESS NOTHING WILL BE DONE TILL SOMEHOW THERE IS A DEATH. WITH THE GOV. NOW OWNING A PART OF GM THE NHTSA IS NOW REALLY IN GM'S BACK POCKET AND WILL NOT DO ANYTHING. *TR

NHTSA ODI #10312479

Mileage unknown · Feb 3, 2010
Electrical SystemExterior Lighting

TURN SIGNAL SWITCH CLICKING, WHEN AFTER USING THE TURN SIGNAL AND DURING DRIVING. I TOOK IT TO THE DEALERSHIP THEY SAID IT WAS THE TURN SIGNAL SWITCH. I SEE THAT IN DECEMBER 2004 GM ISSUED A POLICY COVERING TURN SIGNAL/HAZARD FLASHER FOR A REPLACEMENT. WE DID NOT RECEIVE A LETTER ABOUT THIS. I WOULD LIKE YOU TO LOOK INTO THIS AN…

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TURN SIGNAL SWITCH CLICKING, WHEN AFTER USING THE TURN SIGNAL AND DURING DRIVING. I TOOK IT TO THE DEALERSHIP THEY SAID IT WAS THE TURN SIGNAL SWITCH. I SEE THAT IN DECEMBER 2004 GM ISSUED A POLICY COVERING TURN SIGNAL/HAZARD FLASHER FOR A REPLACEMENT. WE DID NOT RECEIVE A LETTER ABOUT THIS. I WOULD LIKE YOU TO LOOK INTO THIS AND SEE IF THE 2004 GRAND AM IS ALSO INCLUDED IN THIS RECALL, IF SO HOW DO I GO ABOUT TO GET THE DEALERSHIP THE PROPER PAPERS TO FIX THIS ISSUE AT "NO COST" TO ME. THIS HAS BEEN AN OCCURRING ISSUE SINCE EARLY 2009, I JUST HAD TIME TODAY TO GET IT TO THE DEALERSHIP TO HAVE IT LOOKED AT, BECAUSE THE CLICKING IS GETTING WORSE. *TR

NHTSA ODI #10304509

109,000 miles · Dec 18, 2009
Electrical System

TL*THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE KEYS HAD TO BE IN THE IGNITION IN THE ON POSITION FOR TEN MINUTES BEFORE THE VEHICLE WOULD START. AFTER TEN MINUTES THE IGNITION RESET THE PATH LOCK SYSTEM. THE DEALER CONFIRMED THAT THE FAILURE IS NORMAL FOR HIS YEAR, MAKE AND MODEL VEHICLE; HOWEVER, THER…

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TL*THE CONTACT OWNS A 2004 PONTIAC GRAND AM. THE CONTACT STATED THAT THE KEYS HAD TO BE IN THE IGNITION IN THE ON POSITION FOR TEN MINUTES BEFORE THE VEHICLE WOULD START. AFTER TEN MINUTES THE IGNITION RESET THE PATH LOCK SYSTEM. THE DEALER CONFIRMED THAT THE FAILURE IS NORMAL FOR HIS YEAR, MAKE AND MODEL VEHICLE; HOWEVER, THERE ARE NO RELATED RECALLS. THE CONTACT IS CONCERNED ABOUT THE MANUFACTURERS DEFECT. THE FAILURE MILEAGE WAS 109,000.

NHTSA ODI #10296400

99,000 miles · Dec 16, 2009
Electrical System

2004 PONTIAC GRAND AM GOT IN CAR, AND CAR WOULD NOT START. LIGHTS COME ON, RADIO ON JUST WOULDN'T START. I HAD TO BE LATE WORK BECAUSE I DIDN'T HAVE A RIDE AND GOOGLED THE PROBLEM, FINALLY FOUND OUT IT IS A PROBLEM WITH THE SECURITY SYSTEM AND LOTS OF PEOPLE ARE HAVING IT. IT HAS SINCE HAPPENED ONE MORE TIMES SINCE THE FIRS…

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2004 PONTIAC GRAND AM GOT IN CAR, AND CAR WOULD NOT START. LIGHTS COME ON, RADIO ON JUST WOULDN'T START. I HAD TO BE LATE WORK BECAUSE I DIDN'T HAVE A RIDE AND GOOGLED THE PROBLEM, FINALLY FOUND OUT IT IS A PROBLEM WITH THE SECURITY SYSTEM AND LOTS OF PEOPLE ARE HAVING IT. IT HAS SINCE HAPPENED ONE MORE TIMES SINCE THE FIRST TIME (FIRST TIME WAS 12/15/09) TODAY IS THE 16TH. TWICE IN TWO DAYS. IT IS WINTER AND I HOPE THIS DOESN'T HAPPEN WHEN I AM WITH MY KIDS. IT'S TO COLD FOR THAT. I HAVE HEARD WHEN PEOPLE TAKE THEIR CARS IN TO GM TO HAVE IT FIXED IT COSTS ABOUT $600.00 AND THERE IS NO WAY WE HAVE THE MONEY FOR THAT SO RIGHT NOW WE ARE HAVING TO PUT THE KEY TO "ON" POSITION AND WAIT 10 MINUTES FOR THE SECURITY SYSTEM TO RESET. IT WILL START THEN BUT THAT IS SO FRUSTRATING AND IF IT HAPPENS WHEN WE ARE AWAY FROM HOME THIS WINTER IT WILL BE COLD AS WELL. I CAN'T BELIEVE WHEN I SEARCHED ONLINE THE AMOUNT OF PEOPLE HAVING THIS SAME PROBLEM AS ME! *TR

NHTSA ODI #10296174

Mileage unknown · Sep 28, 2009
Electrical System

THE PASSLOCK SYSTEM IN MY 2004 GRAND AM KEEPS ACTING UP. I GO TO START MY CAR AND I HAVE TO PUT MY KEY IN THE "ON" POSITION FOR 10 MIN. THIS COULD BE A SAFETY ISSUE. MY CAR SHUT OFF WHILE DRIVING IT THE OTHER DAY. POWER STEERING WAS NOT WORKING. HAD TO GLIDE TO A STOP. WAS TOLD THIS WAS A MALFUNCTION OF THE PASSLOCK SYSTEM…

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THE PASSLOCK SYSTEM IN MY 2004 GRAND AM KEEPS ACTING UP. I GO TO START MY CAR AND I HAVE TO PUT MY KEY IN THE "ON" POSITION FOR 10 MIN. THIS COULD BE A SAFETY ISSUE. MY CAR SHUT OFF WHILE DRIVING IT THE OTHER DAY. POWER STEERING WAS NOT WORKING. HAD TO GLIDE TO A STOP. WAS TOLD THIS WAS A MALFUNCTION OF THE PASSLOCK SYSTEM. I THINK THAT THIS IS A RECALL SITUATION AND NEEDS TO BE ADDRESSED. DEALERSHIP CANNOT FIGURE OUT WHAT IS CAUSING THIS PROBLEM OTHER THAN IT IS A PASSLOCK SYSTEM MALFUNCTION. *TR

NHTSA ODI #10285549

74,633 miles · Sep 11, 2009
Electrical System

PASS LOCK ON GRAND AM 2004 SE KEEPS TURNING CAR OFF WHEN RUNNING./WILL NOT START FOR 10 MIN WHEN TRYING TO START. *TR

NHTSA ODI #10283713

106,033 miles · Jul 22, 2009
Electrical System

PROBLEM WITH THE PASSLOCK SYSTEM ON '04 PONTIAC GRAND AM. CAR WON'T START AND IS UNPREDICTABLE. THE TEMP FIX IS TO TURN IGNITION ON FOR 10+ MINUTES THEN TURN OFF AND CAR WILL START. THIS IS A BIG PROBLEM WHEN YOU'RE AT PLACES LIKE A GAS STATION. THERE ARE REPORTS ALL OVER THE INTERNET OF THIS SAME PROBLEM AND PONTIAC NEEDS TO RE…

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PROBLEM WITH THE PASSLOCK SYSTEM ON '04 PONTIAC GRAND AM. CAR WON'T START AND IS UNPREDICTABLE. THE TEMP FIX IS TO TURN IGNITION ON FOR 10+ MINUTES THEN TURN OFF AND CAR WILL START. THIS IS A BIG PROBLEM WHEN YOU'RE AT PLACES LIKE A GAS STATION. THERE ARE REPORTS ALL OVER THE INTERNET OF THIS SAME PROBLEM AND PONTIAC NEEDS TO RECALL AND FIX THE PROBLEM. *TR

NHTSA ODI #10277927

Mileage unknown · Jun 17, 2009
Electrical SystemFuel System, GasolineLatches/locks/linkages

2004 GRAND AM WILL RANDOMLY NOT START. I HAVE HAD THE FUEL PUMP AND KEY SWITCH REPLACED AND THE CAR STILL DOES NOT START SOMETIMES. TWICE THE CAR HAS SHUTDOWN WHILE DRIVING. THE DOOR LOCKS WILL UNLOCK WHEN THE CARS SHUTS OFF WHILE DRIVING. *TR

NHTSA ODI #10274176

Mileage unknown · May 17, 2009
Electrical System

CLICKING NOISE THAT SOUNDS LIKE TURN SIGNAL, THOUGH TURN SIGNAL NOR HAZARDS COME ON. SOUND IS VERY UNPREDICTABLE, AND VERY ANNOYING. HAVE NOTICES SMALL WISPS OF SMOKE COMING FROM STEERING COLUMN, BUT THOUGHT IT WAS ONLY DUST UNTIL READING OTHER COMPLAINTS. HAVE TAKEN TO DEALER AND WAS TOLD THEY HAD NO IDEA WHAT THE PROBLEM MIGHT…

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CLICKING NOISE THAT SOUNDS LIKE TURN SIGNAL, THOUGH TURN SIGNAL NOR HAZARDS COME ON. SOUND IS VERY UNPREDICTABLE, AND VERY ANNOYING. HAVE NOTICES SMALL WISPS OF SMOKE COMING FROM STEERING COLUMN, BUT THOUGHT IT WAS ONLY DUST UNTIL READING OTHER COMPLAINTS. HAVE TAKEN TO DEALER AND WAS TOLD THEY HAD NO IDEA WHAT THE PROBLEM MIGHT BE. *TR

NHTSA ODI #10268972

Official recalls

2

14V400000 · Electrical System:ignition

Jul 3, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.

04V301000 · Fuel System, Gasoline:storage

Jun 30, 2004

CERTAIN PASSENGER VEHICLES MAY HAVE BEEN BUILT WITH A FUEL TANK THAT DOES NOT MEET SPECIFICATION. A WELD ON THESE FUEL TANKS MAY BE INSUFFICIENT, RESULTING IN A FUEL LEAK.

Consequence & remedy

Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DEALERS WILL INSPECT THE FUEL TANK, AND REPLACE IT, IF NECESSARY. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.