9.13.13 I HAVE BEEN IN CONTACT WITH THE LOCAL GM DEALERSHIP, MY EXTENDED WARRANTY COMPANY AND GM.COM REPRESENTATIVE DIRECTLY SINCE FEBRUARY 2013 REGARDING MY HORN. SEVERAL MECHANICS TOLD ME IT IS A SAFETY ISSUE. THE HORN IS SURROUNDED BY THE AIR BAG AND IF IT IS NOT WORKING PROPERLY, IT COULD BE COMPROMISED DURING AN ACCIDENT.…
Read full complaint
9.13.13 I HAVE BEEN IN CONTACT WITH THE LOCAL GM DEALERSHIP, MY EXTENDED WARRANTY COMPANY AND GM.COM REPRESENTATIVE DIRECTLY SINCE FEBRUARY 2013 REGARDING MY HORN. SEVERAL MECHANICS TOLD ME IT IS A SAFETY ISSUE. THE HORN IS SURROUNDED BY THE AIR BAG AND IF IT IS NOT WORKING PROPERLY, IT COULD BE COMPROMISED DURING AN ACCIDENT. PRIOR TO ME PURCHASING THE CAR (WHICH WAS NOT ON THE CAR FAX WHEN PURCHASED USED) AND MAY NOT WORK PROPERLY WHEN I NEED IT TO. THE HORN WORKS UNDER THE HOOD (THE LOCK / UNLOCK REMOTE WORKS PROPERLY WITH THE REQUIRED BEEP) BUT WHEN THE CENTER OF THE STEERING WHEEL IS PRESSED IT DOES NOT WORK. IT WORKED FOR 1 YEAR AND 18 MONTHS CONSISTENTLY AND THEN IT QUICK WORKING ALL TOGETHER. I AM AFRAID, IF I AM IN A WRECK, THE STEERING WHEEL AIR BAG WILL NOT SAVE MY LIFE (I DO WEAR MY SEAT BELT). I HAVE BEEN ADVISED, BY DEALERSHIPS, MECHANICS, MY EXTENDED WARRANTY COMPANY, AND A REPRESENTATIVE AT GM TODAY 9.3.13 THIS WILL NEED FIXED OUT OF POCKET - AND IT WILL BE COSTLY TO ORDER THE PART AND REPAIR. I WAS ALSO ADVISED TO FILE A COMPLAINT WITH THE NHTSA. ARE VEHICLE OWNERS REIMBURSED FOR ITEMS THAT COMPROMISE THEIR SAFETY THAT SHOULD WORK PROPERLY (THE HORN AND AIRBAG IN MY CASE)? *JB
NHTSA ODI #10538622
114,000 miles · Mar 19, 2013
Air BagsSeat BeltsStructureCrashInjury
DRIVER HIT GAS INSTEAD OF BRAKE EXITING FROM A PARKING LOT AND DROVE INTO THE REAR WHEELS OF A FLAT BED TRACTOR AND TRAILER TRUCK. AIRBAGS DID NOT DEPLOY AND DRIVER'S SEAT BELT POPPED LOOSE. DRIVER SUSTAINED A MILD CONCUSSION. PASSENGER SUFFERED CHEST PAIN AND HAS SINCE BEEN DIAGNOSED WITH TORN CARTILAGE AND 2 CRACKS IN STERN…
Read full complaint
DRIVER HIT GAS INSTEAD OF BRAKE EXITING FROM A PARKING LOT AND DROVE INTO THE REAR WHEELS OF A FLAT BED TRACTOR AND TRAILER TRUCK. AIRBAGS DID NOT DEPLOY AND DRIVER'S SEAT BELT POPPED LOOSE. DRIVER SUSTAINED A MILD CONCUSSION. PASSENGER SUFFERED CHEST PAIN AND HAS SINCE BEEN DIAGNOSED WITH TORN CARTILAGE AND 2 CRACKS IN STERNUM. *TR
NHTSA ODI #10503617
28,195 miles · Sep 16, 2011
Air Bags
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 35 MPH, THE HORN ACTIVATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THAT THE AIR BAG INTERNAL HORN CONTACT FAILED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE M…
Read full complaint
TL* THE CONTACT OWNS A 2004 PONTIAC GRAND AM. WHILE DRIVING APPROXIMATELY 35 MPH, THE HORN ACTIVATED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN ADVISED THAT THE AIR BAG INTERNAL HORN CONTACT FAILED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 28,195. UPDATED 10/03/11 *BF UPDATED 11/23/11
NHTSA ODI #10425785
70,000 miles · Aug 8, 2007
Air BagsCrashInjury
MY SISTER WAS DRIVING MY 2004 PONTIAC GRAND AM WHEN SHE WAS REAR ENDED BY A CAR BEHIND HER BECAUSE A CAR HIT THE CAR BEHIND HER AND CAUSING MY CAR TO HIT THE CAR IN FRONT OF MY CAR. MY CAR HAS A LOT OF DAMAGE TO THE FRONT AND BACK AND IS NOW CONSIDERED A TOTAL LOSS AND MY AIR BAGS NEVER DEPLOYED. FOR THE AMOUNT OF DAMAGE ON MY …
Read full complaint
MY SISTER WAS DRIVING MY 2004 PONTIAC GRAND AM WHEN SHE WAS REAR ENDED BY A CAR BEHIND HER BECAUSE A CAR HIT THE CAR BEHIND HER AND CAUSING MY CAR TO HIT THE CAR IN FRONT OF MY CAR. MY CAR HAS A LOT OF DAMAGE TO THE FRONT AND BACK AND IS NOW CONSIDERED A TOTAL LOSS AND MY AIR BAGS NEVER DEPLOYED. FOR THE AMOUNT OF DAMAGE ON MY CAR THE AIRBAGS SHOULD HAVE DEPLOYED. *JB
NHTSA ODI #10198915
4,800 miles · Nov 30, 2006
Air BagsCrashInjury
I HAD AN ACCIDENT IN A 2004 PONTIAC GRAND AM HITTING THE MEDIAN WHICH SPUN ME AROUND THE OTHER SIDE OF THE HIGHWAY HITTING THE OTHER CEMENT WALL ON THE SIDE OF THE HIGHWAY AND AFTER ALL THAT MY AIR BAGS DID NOT DEPLOY. THE POLICE ASKED ME "WHY DIDN'T THEY DEPLOY"? I SAID "THAT I DIDN'T KNOW. *NM
NHTSA ODI #10174824
Mileage unknown · Jan 25, 2006
Air BagsCrash
2004 PONTIAC GRAND AM AIR BAGS DID NOT DEPLOY. *TS THE CONSUMER'S VEHICLE WAS REAR ENDED THEN PUSHED INTO ANOTHER VEHICLE. *NM
NHTSA ODI #10149718
25,923 miles · Dec 27, 2005
Air BagsCrashInjury
DT: THE CONTACT STATED WHILE STOPPING AT A STOP LIGHT SHE WAS REAR ENDED BY ANOTHER VEHICLE GOING 60 MPH. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP. THE CONTACT AND PASSENGER SUSTAINED INJURIES. NO REPAIRS TO VEHICLE WERE MADE. *AK
NHTSA ODI #10146174
25,000 miles · Dec 16, 2005
Air BagsCrashInjury
DT: THE CONTACT'S VEHICLE WAS INVOLVED IN A SIDE IMPACT ACCIDENT AND THE FRONT AIRBAGS DEPLOYED. DUE TO THE SUDDEN AIRBAG DEPLOYMENT THE CONTACT SUSTAINED BURNS TO HER HANDS. BOTH SHE AND THE PASSENGER WERE WEARING SEAT BELTS. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE INCURRED EXTENSIVE DAMAGE. THE INSURANCE CO…
Read full complaint
DT: THE CONTACT'S VEHICLE WAS INVOLVED IN A SIDE IMPACT ACCIDENT AND THE FRONT AIRBAGS DEPLOYED. DUE TO THE SUDDEN AIRBAG DEPLOYMENT THE CONTACT SUSTAINED BURNS TO HER HANDS. BOTH SHE AND THE PASSENGER WERE WEARING SEAT BELTS. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE INCURRED EXTENSIVE DAMAGE. THE INSURANCE COMPANY TOOK POSSESSION OF THE VEHICLE FOR INSPECTION. *AK
NHTSA ODI #10145460
29,000 miles · Dec 20, 2004
Air BagsCrashInjury
WHILE DRIVING 40 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY. DRIVER SUSTAINED INJURIES BECAUSE OF THE IMPACT WITH THE STEERING WHEEL. *AK
NHTSA ODI #10105083
Mileage unknown · Oct 22, 2004
Air Bags
COMPLAINT AGAINST GENERAL MOTOR CORPORATION. *BF ABS LIGHT KEPT COMING ON. VEHICLE SERVICED THREE TIMES AND THE PROBLEM STILL EXISTS. *TC
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
CERTAIN PASSENGER VEHICLES MAY HAVE BEEN BUILT WITH A FUEL TANK THAT DOES NOT MEET SPECIFICATION. A WELD ON THESE FUEL TANKS MAY BE INSUFFICIENT, RESULTING IN A FUEL LEAK.
Consequence & remedy
Consequence: FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT THE FUEL TANK, AND REPLACE IT, IF NECESSARY. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2004 Pontiac Grand Am Problems, Complaints & Recalls | Skip That Year
Illustration