2003 Pontiac Grand Am

BOUGHT 2003 PONTIAC GRAND AM GT NEW IN MARCH 2003. MOONROOF AND DRIVER WINDOW LEAKED WATER FREQUENTLY, WHILE POWER WINDOWS "CLUNKED" WHEN GOING DOWN. TOOK TO DEALER 3 TIMES FOR THESE PROBLEMS IN 2005-2006 WHILE COVERED UNDER WARRANTY; ONLY MOONROOF WAS REPAIRED, DEALER CLAIMED NOTHING WAS WRONG WITH WINDOWS. WINDOWS CONTINUED TO ROLL DOWN SLOWLY, MAKING LOUD NOISES WHEN GOING DOWN, AND HESITATING WHEN GOING UP. IN JANUARY 2009, DRIVER SIDE WINDOW STOPPED WORKING ENTIRELY; IN FEBRUARY 2009, PASSENGER SIDE WINDOW ALSO STOPPED WORKING. CONTACTED DEALER, EXPLAINED SITUATION, AND EXPRESSED FRUSTRATION OVER NOT BEING ABLE TO GET THESE PROBLEMS ADDRESSED WHILE CAR WAS UNDER WARRANTY. DEALER NOT WILLING TO ADMIT TO FAILURE TO ADDRESS ISSUES WITH WINDOWS, AND WILL ONLY PERFORM WINDOW REPAIR AT FULL PRICE. REPAIR ESTIMATED AT $1030. *TR

I AM SEEKING ADVICE ABOUT A MATTER PERTAINING TO THE CAR I MOMENTARILY OWN. I BELIEVE THAT THE CAR SOLD TO ME HAS BEEN IN ACCIDENT AND REPAIRED. THE BRAKES FEEL AS IF THEY ARE GOING TO GIVE OUT AND HAVE NOT BEEN WORKING CORRECTLY FROM THE BEGINNING. AFTER INFORMING AND BRINGING THE CAR TO THE DEALERSHIP, THEY FELT ALL THAT WAS NEEDED WAS FOR THEM TO BE LUBED. THEY SAY THE CAR IS FINE BUT I AM THE ONE DRIVING IT AND IT HAS NOT BEEN WORKING PROPERLY. I WENT TO A FEW DEALERSHIPS TO OBTAIN OTHER OPINIONS AND I WAS TOLD THE CAR WAS NOT RUNNING PROPERLY. I WENT BACK TO THE DEALERSHIP I BOUGHT THE CAR FROM AND FINALLY THEY REALIZED THE BRAKES WERE NOT IN GOOD SHAPE. PARTS WERE REPAIRED. FOR A FEW WEEKS THE CAR WAS RUNNING OK BUT THE BRAKES WERE STILL NOT WORKING PROPERLY. I FELT A BUCKING EVERYTIME I PUT MY FOOT ON THE BRAKES. THE NEXT TIME THE ROTORS WERE FIXED. I HAVE INVOICES TO BACK WHAT HAS BEEN REPAIRED. I BOUGHT THE CAR IN NOVEMBER 2003 AND IN THE BEGINNING OF 2004 THE PROBLEMS ALREADY STARTED AND HAVE NOT STOPPED SINCE. I DID NOT DRIVE THE CAR UNTIL DECEMBER 2003, SINCE I WAS OUT OF THE COUNTRY IN NOVEMBER. THE PAINT ON THE HOOD STARTED IN 2004 TO COME OFF. THAT NEEDED TO BE REPAINTED. THE FRONT HEADLIGHTS FOG UP, WATER CONDENSATION IS BUILDING UP. THE CAR IS RUNNING AS IF THE BOTTOM WILL FALL OFF. IT SOUNDS LIKE AN OLD CAR. EVERY TIME I SAY THAT THE CAR IS NOT RUNNING CORRECTLY AND ASK THEM TO TEST DRIVE IT, THEY ONLY FIX WHAT I STATE WHAT I THINK IS WRONG. I ASK YOU TO LOOK INTO THIS MATTER AND SEE IF YOU CAN HELP ME CLEAR UP THIS PROBLEM. PLEASE LET ME KNOW IF ANY MORE INFORMATION IS REQUIRED. I AM STATING THE VIN [XXX]. THANK YOU. [XXX]. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I MIGHT BE PUTTING THE CART BEFORE THE HORSE HERE, BUT HERE GOES. MY DRIVERS SIDE DOOR HAS BEEN MAKING NOISE. I HAVE LOOKED EVERY TIME I HEARD IT MAKE NOISE AND COULD FIND NOTHING. TODAY I LOOKED AGAIN AND WAS HORRIFIED AT THE DAMAGE. SEEMS THE DOOR AND LEFT FRONT FENDER ARE NOW HITTING EVERY TIME THE DOOR IS OPENED. THERE IS MORE THAN PAINT INVOLVED HERE. THERE IS METAL CONTACTING. THERE HAS BEEN NO COLLISION OR ANY TYPE OF IMPACT SO I'M AT A LOSS AS TO WHAT MIGHT HAVE CAUSED THIS. I WILL BE TAKING THIS TO THE DEALER IN THE NEXT FEW DAYS BUT I'M A CYNIC AND HAVE FAITH THEY WILL TELL ME I HAVE DONE SOMETHING TO CAUSE THIS. I WILL ALSO BE GOING TO OTHER BODY SHOPS FOR THOUGHTS, IDEAS AND OPINIONS. THE REASON I AM WRITING IS BECAUSE I HAD A 2000 GRAND AM BEFORE I PURCHASED THIS VEHICLE. THE DOOR ON THAT CAR MADE NOISE ALSO. I LOOKED AND FOUND NOTHING. NOT LONG BEFORE I TRADED IT IN, A QUARTER SIZED PATCH OF PAINT CAME OFF THE DOOR IN THE SAME AREA I NOW HAVE DAMAGE ON. IT WAS THERE ONE DAY AND GONE THE NEXT. ONCE AGAIN, I CAN ONLY SAY THAT THERE WAS NO CRASH OR ANY TYPE OF IMPACT THAT WOULD HAVE CAUSED THIS. I HAD MADE A MENTAL NOTE TO LOOK AT THE "DOOR MEETS FENDER" DESIGN WHEN I LOOKED AT THIS CAR AND NOTICED THAT THE DESIGN HAD CHANGED. THERE WERE MORE CURVES TO THE JOINING VS THE STRAIGHTER EDGES OF THE OLDER MODEL. I THOUGHT MAYBE IT HAD BEEN CHANGED BECAUSE OF THE PROBLEM I HAD EXPERIENCED. NOW, OF COURSE, I'M JUST MAD AS HELL. I WAS UNAWARE OF THIS SITE BEFORE OR WOULD HAVE REPORTED THE FIRST INCIDENT WITH THE FIRST GRAND AM. *JB