2002 Pontiac Grand Am

2002 GM GRAND AM - WE ARE HAVING PROBLEMS WITH THE PASSLOCK SYSTEM ON OUR 2002 GRAND AM. THE "SECURITY" LIGHT COMES ON AND THE CAR WILL NOT START. I PAID $450 TO FIX THE PROBLEM AT GM BUT IT IS STILL OCCURRING. I NOW RESET THE SYSTEM BY LEAVING THE KEY IN THE "ON" POSITION FOR 10+ MINUTES, TURNED IT TO "OFF", AND THEN STARTED THE CAR. IT FIRED RIGHT UP. DON'T KNOW HOW LONG THIS WILL LAST, BUT FOR NOW IT'S WORKING. I ALSO FEEL THAT GM IS RESPONSIBLE FOR THIS PROBLEM AND MY INCONVENIENCES, BUT AM GETTING NO WHERE WITH THEM. KEN KILLEN, 9 DRAKE, KITIMAT B.C., CANADA, V8C1S3 *TR

I GOT THE CAR WITH 103,000 ON IT. RAN GREAT. ON MY WAY TO WORK I STOPPED AT A GAS STATION TO GET GAS. I PUMPED THE FUEL AND GOT INTO THE VEHICLE. I TRIED TO START IT BUT IT WOULDN'T FIRE. IT JUST KEPT TURNING OVER UNTIL THE BATTERY DIED. I HAD IT TOWED WHERE I WORK, AND THEY SAID THEY FIXED IT. THE SECURITY LIGHT CAME ON FOR 2 TO 3 WEEKS. ON 7-17-07 IT DIED AGAIN AT THE SAME PLACE. I WAS IN A PARKING SPOT THIS TIME SO I WASN'T WORRIED BUT I HAD TO WAIT 15+ MINUTES TO GET IT TO START. IT WAS THE PASS LOCK. I TALKED TO A GM DEALER, AND THEY TOLD ME THAT IT WAS THE IGNITION CYLINDER. I WAS TOLD THAT IT WOULD BE ABOUT $500.00 TO $600.00 TO GET THE ITEM AND HAVE IT INSTALLED. I HAVE BEEN READING ON THE INTERNET THAT LOTS OF PEOPLE HAD THE SAME PROBLEM. I FELT THAT THIS COULD CAUSE A VERY BIG PROBLEM IN THE CASE OF AN EMERGENCY. IF SOMEONE NEEDED TO GET TO THE HOSPITAL OR NEEDED TO PICK THEIR CHILD UP BECAUSE THE BABYSITTER COULDN'T MAKE IT. THE ITEM SHOULD BE RECALLED , AND THE DEALER SHOULD PAY FOR ALL NECESSARY COSTS IN FIXING THE PROBLEM. *AK

THE PONTIAC WAS BROUGHT IN O THE DEALER I BOUGHT IT FROM BECAUSE THE DRIVER SIDE WINDOW FELL INTO THE DOOR AND WOULD NO LONGER WORK, THE (REGULATOR CLIP, THE PIECE ON THE BOTTOM OF THE WINDOW ON THE RIGHT SIDE SNAPPED AND CAUSED THE WINDOW TO CRACK IN THAT CORNER AS WELL,. AS A RESULT, THE WINDOW WAS REPLACED WHICH WAS NOT COVERED UNDER WARRANTY DUE TO THIS PLASTIC PIECE THAT WAS NOT SUITABLE OR STRONG ENOUGH TO HOLD UP THE WINDOW. ALSO, THE DEALER INFORMED ME THAT THIS WAS MOST LIKELY GOING TO HAPPEN AGAIN. THEY HAD SEENTHE SAME DEFECT IN OTHER GRAND AMS AS WELL.I WOULD CONSIDER THIS A DEFECT THAT COULD CAUSE AN ACCIDENT, LUCKLY, THE WINDOW DIDNT FALL WHEN DRIVING.THE EXACT DATE WAS UNSURE. *AK

2002 GRAND AM GT HAD RACK AND PINION STEERING COLUMN REPLACED MAY 9, 2007. NINE DAYS LATER, PART FAILED. GENERAL MOTORS SAID IT WAS A MANUFACTURER'S DEFECT IN THE PARTS. RACK AND PINION SYSTEM WAS REPLACED AGAIN ON 5-24-07. PROBLEM REMAINS AND HAVE TO TAKE TO ANOTHER DEALERSHIP FOR DIAGNOSIS. OTHER DEALERSHIP PRELIMINARY DIAGNOSIS IS SAME PROBLEM. SAFETY CONCERN!!!. STEERING BECOMES DIFFICULT. I HAVE A 6-YEAR OLD AND DRIVE ON THE HIGHWAY OFTEN WITH HER. THIS NEEDS TO BE INVESTIGATED FOR SAFETY CONCERNS.

I OWN A PONTIAC GRAND AM 2002. I HAVE BEEN HAVING PROBLEMS WITH THE CAR STARTING FOR THE PAST 5 MONTHS. THERE HAS BEEN A PROBLEM WITH THE PASS LOCK SECURITY SYSTEM. I TURNED THE IGNITION ON AND THE CAR WILL NOT START. I WENT TO THE CAR REPAIR SHOP, AND THEY CHARGED ME ABOUT 200.00 TO RESET THE SYSTEM. A WEEK LATER THE SECURITY LIGHT CAME ON AND STAYED ON WHILE DRIVING. THE PROBLEM WAS THE CAR STARTING WHEN IT WANTED TO START. I HAD TO WAIT 10+ MINUTES TO RESET THE SYSTEM BEFORE THE CAR COULD START AGAIN. I FELT THAT THIS WAS A SAFETY ISSUE, AND THAT IT SHOULD BE RECALLED BY GM. *AK

I AM THE ORIGINAL OWNER OF A 2002 PONTIAC GRAND AM - FOUR DOOR VEHICLE. IT CURRENTLY HAS APPROXIMATELY 40,000 MILES. ALL FOUR TIRES LEAKED AIR AND I NEEDED TO CONSTANTLY TO CHECK AND FILL ALL FOUR TIRES. THEY SEEMED TO LEAK A RANDOM PACES LOSING AIR AT DIFFERENT RATES. I HAVE HAD MULTIPLE PROBLEMS WITH THIS VEHICLE, INCLUDING NOISE FROM THE TIRES SHORTLY AFTER PURCHASE. THE DEALERSHIP AGREED TO REPLACE TWO OF THE TIRES PER SOME SERVICE BULLETIN BUT ONCE THEY WERE ROTATED, THE NOISE STARTED UP AGAIN. ALSO, HAD PROBLEMS WITH MY WINDSHIELD WIPERS REMAINING ON WHEN UTILIZING MIST FOR UP TO 25 SWIPES. THE WIPERS ALSO STOP IN THE MIDDLE OF THE WINDSHIELD WHEN USING MIST OR THE INTERMITTENT OPTION. THE ELECTRIC DOOR LOCKS AND WINDOW BUTTONS ONLY WORKED ON OCCASION OTHER THAN THOSE ON THE DRIVERS SIDE. AT APPROXIMATELY 33,000 MILES WHILE HAVING A ROUTINE OIL CHANGE, A VALVE HAD TO BE REPLACED DUE TO ANTIFREEZE/OIL LEAKING WITH THE POTENTIAL OF BURNING OUT THE ENGINE. CLEARLY THIS HAS BEEN JUST ONE PROBLEM AFTER ANOTHER. AM COMPLETELY DISAPPOINTED IN PONTIAC. THIS WAS MY FIRST (AND LAST) PONTIAC PURCHASE DUE TO THE NUMBER OF ISSUES WITH THE CAR. THE INTENT AT PURCHASE WAS THAT THIS VEHICLE COULD THEN BE PASSED TO MY TEENAGE DAUGHTER WHO WILL BEGIN DRIVING THIS YEAR, KNOWING THAT I HAVE MAINTAINED THE CAR AND IT HAS LOW MILEAGE. AT HIS POINT, I AM CONCERNED FOR HER SAFETY. *AK

FOR SEVERAL MONTHS THE VEHICLE HAS EMITTED A CLICKING NOISE FROM THE CENTRAL DASH AREA THAT HAS BECOME MORE FREQUENT. IT IS USUALLY TRIGGERED BY USING THE TURN SIGNAL - ONCE THE TURN SIGNAL STOPS, THE CLICKING NOISE CONTINUES FOR VARYING AMOUNTS OF TIME. THE DEALER SAID IT IS NOT RELATED TO THE SERVICE ADVISORY ON THE HAZARD FLASHER, BUT THAT IT IS THE WIRING TO MULTI-FUNCTION SWITCH IN THE STEERING COLUMN SHORTING OUT. FROM INTERNET SEARCHES THIS SOUNDS LIKE A FAIRLY COMMON PROBLEM AND A SHORT SOUNDS LIKE A POTENTIAL FIRE HAZARD. SHOULD THERE BE A RECALL OR AT LEAST A WARRANTY EXTENSION ON THIS FAILURE MODE? THE REPAIR COST WILL BE ABOUT $350 AT THE DEALER. *JB

TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHILE DRIVING 60 MPH THE VEHICLE SHUT DOWN. THE TURN SIGNALS FAILED AND WERE OPERATING INTERMITTENTLY. THE FUEL PUMP WAS REPLACED. THE FUEL PUMP FAILED FOR 3 WEEKS, AND THE TURN SIGNAL FAILED FOR 6 DAYS. THE CONTACT WAS HOSPITALIZED AFTER THE VEHICLE FAILED , AND SHE RECEIVED FROST BITE WHILE WAITING ON THE TOW TRUCK. THE FAILURE MILEAGE WAS 67,180 , AND THE CURRENT MILEAGE IS 68320. *AK SPOKE WITH CONSUMER 10/16/07, NEED TO RE-SEND FORM. UPDATED 01/11/08. *LJ A POLICE REPORT WAS FILED BECAUSE THE INCIDENT HAPPENED ON THE NYS THRUWAY. THE IGNITION SWITCH WAS REPLACED UPDATED *JB