IllustrationPASSENGER AND DRIVER'S SIDE WINDOWS FIXED TWICE EACH. BROKEN AGAIN ON END OF 2004. *NM
2002 Pontiac Grand Am
Owner reports · Recalls · Investigations
More warning signs than most Grand Am years
Owner complaints for the 2002 Pontiac Grand Am are substantially higher than the model-year median of 82.
About this comparison →How this year compares
Owner complaints by model year
Compare all Grand Am years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
240–25K
5125–50K
6350–75K
5875–100K
49100–150K
25150K+
270 reports with mileage · 125 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 148 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Exterior Lighting. Review the 97 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 54 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
22 crash reports3 fire reports16 injury reports
Visibility complaints
23 reportsTHE WINDOW SASH CHANNELS HAVE BROKEN ON MY 2002 PONTIAC GRAND AM. THIS IS THE COMPONENT THAT HOLDS THE WINDOW GLASS IN PLACE. THE CAR BARELY HAS PASSED 50,000 MILES AND THE WINDOWS WILL NO LONGER STAY UP. THE PONTIAC DEALER WILL REPAIR THE PIECE FOR $150 EACH WINDOW. *AK
I HAVE A 2-DOOR MODEL GRAND AM AND THE WINDOW SUPPORT CLIPS ON BOTH SIDE WINDOWS HAVE BROKEN WITHIN A MONTH. THE WINDOWS WILL NOT STAY UP AS A RESULT AND THE DEALER HAS QUOTED $400 PER WINDOW TO CORRECT THE PROBLEM. THE ENTIRE GLASS HAS TO BE REPLACED TO FIX THE CLIP.*AK
1: CLOSING WINDOW; 2:PASSENGER WINDOW FELL OUT OF TRACK 3: PONTIAC DEALER WILL NOT FIX, DRIVER SIDE WINDOW FELL ON MONDAY 10-25-04. *AK
WHILE DRIVING 55 MPH AND PROCEEDING TO OPERATE THE AUTOMATIC WINDOW IN THE DOWN POSITION ON THE DRIVER SIDE, IT STOPPED OPERATING. TWO DAYS LATER THE SAME ISSUE OCCURRED ON THE PASSENGER SIDE WINDOW. THE CONSUMER OBTAINED THE REPLACEMENT PARTS FROM THE DEALER AND HAD HER SON MAKE THE REPAIRS. PLEASE PROVIDE ANY FURTHER INFORMATI…
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WHILE DRIVING 55 MPH AND PROCEEDING TO OPERATE THE AUTOMATIC WINDOW IN THE DOWN POSITION ON THE DRIVER SIDE, IT STOPPED OPERATING. TWO DAYS LATER THE SAME ISSUE OCCURRED ON THE PASSENGER SIDE WINDOW. THE CONSUMER OBTAINED THE REPLACEMENT PARTS FROM THE DEALER AND HAD HER SON MAKE THE REPAIRS. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
CONSUMER COMPLAINED ABOUT MULTIPLE PROBLEMS WITH THIS VEHICLE. WHILE DRIVING VEHICLE STALLED ON ITS OWN. CONSUMER TRIED TO RESTART VEHICLE, BUT WAS UNABLE TO DO SO. THEN, FIFTEEN MINUTES LATER THE VEHICLE STARTED. DRIVER'S AND PASSENGER SIDE ELECTRICAL WINDOWS ROLLED UP AND DOWN ON THEIR OWN. ALSO, TRANSMISSION FAILED WHI…
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CONSUMER COMPLAINED ABOUT MULTIPLE PROBLEMS WITH THIS VEHICLE. WHILE DRIVING VEHICLE STALLED ON ITS OWN. CONSUMER TRIED TO RESTART VEHICLE, BUT WAS UNABLE TO DO SO. THEN, FIFTEEN MINUTES LATER THE VEHICLE STARTED. DRIVER'S AND PASSENGER SIDE ELECTRICAL WINDOWS ROLLED UP AND DOWN ON THEIR OWN. ALSO, TRANSMISSION FAILED WHILE SHIFTING. CONSUMER CONTACTED DEALER FOR AN APPOINTMENT FOR THESE PROBLEMS. *AK
POWER WINDOWS KEEP BRAKING. 8 TIMES FOR DRIVERS SIDE, 1 TIME ON PASSENGER SIDE. SASH ASM. THAT FASTENS TO THE WINDOW FOR MOTION KEEPS BRAKING. A TOTAL OF 9 REPAIRS IN 18 MONTHS. *LA
DRIVER AND PASSENGER WINDOWS RUBBING? (SCRATCHED) WINDOWS REALLY SCRATCHED EVER SINCE I BOUGHT IT AND NOTICED ALOT OF OTHER CARS LIKE MINE HAVE THE SAME SCRATCHES FROM OPENING AND CLOSING THE AUTOMATIC WINDOWS I SPOKE TO A DEALER REP BEFORE AND THEY SAID IT WAS THE TINTING THEY USED THAT WAS TOO TIGHT? BUT WHEN MY CAR WAS BRAND…
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DRIVER AND PASSENGER WINDOWS RUBBING? (SCRATCHED) WINDOWS REALLY SCRATCHED EVER SINCE I BOUGHT IT AND NOTICED ALOT OF OTHER CARS LIKE MINE HAVE THE SAME SCRATCHES FROM OPENING AND CLOSING THE AUTOMATIC WINDOWS I SPOKE TO A DEALER REP BEFORE AND THEY SAID IT WAS THE TINTING THEY USED THAT WAS TOO TIGHT? BUT WHEN MY CAR WAS BRAND NEW AND I STARTED TO ROLL UP/DOWN MY WINDOWS IT MADE THE SCRATCHES, SO I DECIDED TO HIDE THE SCRATCHES BY TINTING MY WINDOWS SO YOU COULDNT SEE IT AS MUCH, BUT IT REALLY IS VISIBLE. FROM ME SPEAKING WITH OTHER GRAND AM OWNERS THAT I SEE THAT THEIR WINDOWS LOOK EXACTLY LIKE MINE MOST OF THEM DON;T HAVE TINTING. AND THEY LOOK AS BAD AS MINE. *JB
2002 PONTIAC GRANDAM GT-1 HAS CONTINUOUS GRINDING, RUBBING, AND POPPING SOUNDS FROM THE FRONT STEERING. ALSO HAS UNCONTROLED POWER STEERING WHERE THE CAR COULD GO OFF THE ROAD. DEALERSHIPS CAN OR WILL NOT TRY TO FIND THESE SERIOUS DEFECTS, THEY SAY THAT IT IS THE TIRES THAT IS CAUSING THESE DEFECTS.THIS IS THE SECOND NEW GT-1…
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2002 PONTIAC GRANDAM GT-1 HAS CONTINUOUS GRINDING, RUBBING, AND POPPING SOUNDS FROM THE FRONT STEERING. ALSO HAS UNCONTROLED POWER STEERING WHERE THE CAR COULD GO OFF THE ROAD. DEALERSHIPS CAN OR WILL NOT TRY TO FIND THESE SERIOUS DEFECTS, THEY SAY THAT IT IS THE TIRES THAT IS CAUSING THESE DEFECTS.THIS IS THE SECOND NEW GT-1 WITHIN THE PAST THREE YEARS WITH THE SAME DEFECTS THAT I HAVE OWNED.
CONSUMER STATED THAT THE WINDOWS ARE VERY DIFFICULT TO ROLL UP. VEHICLE HAS BEEN TAKEN TO THE DEALER, AND WORK HAS BEEN DONE TO ALLEVIATE THE PROBLEM, BUT OF NO AVAIL. MANUFACTURER HAS BEEN NOTIFIED OF THE PROBLEM AS WELL.*AK
Official recalls
114V400000 · Electrical System:ignition
Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE05055 · Turn Signal Failures
Opened Sep 27, 2005 · Closed Jan 13, 2006
Status: closed (inferred from source dates) · Exterior Lighting:hazard Flashing Warning Lights:switch; Exterior Lighting:turn Signal:switch
IN DECEMBER 2004, GM ISSUED A SPECIAL POLICY FOR MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V327. THE POLICY COVERED TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURRED FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH. GM SENT LETTERS TO OWNERS STARTING DECEMBER 30, 2004.IN JANUARY 2006, GM WILL UPDATE THE SPECIAL POLICY TO INCLUDE MY 2002 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V-327.THE POLICY COVERS TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH.GM WILL SEND LETTERS TO OWNERS STARTING LATE APRIL 2006.THE ACTIONS TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (2)
Exterior Lighting:hazard Flashing Warning Lights:switch
IN DECEMBER 2004, GM ISSUED A SPECIAL POLICY FOR MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V327. THE POLICY COVERED TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURRED FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH. GM SENT LETTERS TO OWNERS STARTING DECEMBER 30, 2004.IN JANUARY 2006, GM WILL UPDATE THE SPECIAL POLICY TO INCLUDE MY 2002 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V-327.THE POLICY COVERS TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH.GM WILL SEND LETTERS TO OWNERS STARTING LATE APRIL 2006.THE ACTIONS TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Exterior Lighting:turn Signal:switch
IN DECEMBER 2004, GM ISSUED A SPECIAL POLICY FOR MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V327. THE POLICY COVERED TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURRED FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH. GM SENT LETTERS TO OWNERS STARTING DECEMBER 30, 2004.IN JANUARY 2006, GM WILL UPDATE THE SPECIAL POLICY TO INCLUDE MY 2002 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V-327.THE POLICY COVERS TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH.GM WILL SEND LETTERS TO OWNERS STARTING LATE APRIL 2006.THE ACTIONS TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.