MY DAUGHTER WAS DRIVING ON INTERSTATE 81 AT 70 MPH WHEN THE MOTOR SHUT OFF. SHE WAS ALMOST REAR ENDED BY TRACTOR TRAILER WHILE TRYING TO GET OFF OF THE ROAD. SHE HAD NO ENGINE OR POWER STEERING TO ASSIST HER IN GETTING OFF ROAD. MY DAUGHTER VERY DISTRAUGHT OVER THE INCIDENT AND COULD HAVE BEEN KILLED. WRECKER TOOK CAR TO PONTIAC…
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MY DAUGHTER WAS DRIVING ON INTERSTATE 81 AT 70 MPH WHEN THE MOTOR SHUT OFF. SHE WAS ALMOST REAR ENDED BY TRACTOR TRAILER WHILE TRYING TO GET OFF OF THE ROAD. SHE HAD NO ENGINE OR POWER STEERING TO ASSIST HER IN GETTING OFF ROAD. MY DAUGHTER VERY DISTRAUGHT OVER THE INCIDENT AND COULD HAVE BEEN KILLED. WRECKER TOOK CAR TO PONTIAC DEALER WHO DISCOVERED THAT THE FUEL TANK WAS DRY WHILE THE GAUGE ON THE CONSOLE SHOWED OVER A QUARTER OF TANK. AT TIME OF ARRIVAL TO THE REPAIR SHOP THE DEALER TOLD ME ABOUT THAT IT POSSIBLY WAS A FUEL SENSOR PROBLEM. PONTIAC SERVICE BULLETIN # 01-06-04-008D NOTES PROBLEM WITH FUEL SENSOR. FUEL PUMP ALSO BURNED UP ON CAR AT TIME OF THE BAD READING ON THE GAUGE. FUEL SENSOR WAS REPLACED BY PONTIAC BUT I HAD TO PAY FOR THE FUEL PUMP AT COST OF $518.34. I SHOULD NOT HAVE TO PAY FOR THE FUEL PUMP AS THEIR KNOWN PROBLEM WITH THE FUEL SENSOR CAUSED THE FUEL PUMP TO FAIL. MORE IMPORTANTLY IN MY OPINION THIS BULLETIN ON THE FUEL SENSOR SHOULD BE A RECALL SINCE THE FAILURE OF THE FUEL SENSOR PUT MY DAUGHTERS LIFE IN JEOPARDY. THIS IS A SERIOUS SAFETY ISSUE THAT PONTIAC IS TAKING LIGHTLY. I CALLED THEM TO COMPLAIN AND THEY OFFERED ME A " COMPLEMENTARY OIL CHANGE" ???. I TOLD THEM THAT I WAS NOT SATISFIED WITH THAT ANSWER AND THEY CAME BACK TO ME THE 2ND TIME AND SAID TO HOLD MY RECEIPTS IN CASE OF FUTURE RECALL AND THEN I COULD GET REIMBURSED. MY QUESTION TO THEM IS HOW THEY CAN RECALL OR REIMBURSE ME IF MY DAUGHTER HAD DIED IN THIS INCIDENT. THEY CAME BACK TO ME A THIRD TIME AND OFFERED ME A $1500.00 LOYAL BUYER COUPON TO BE USED ON MY NEXT GENERAL MOTORS PURCHASE. I TOLD THEM TO KEEP IT AS THERE WOULD NOT BE ANY MORE GM PURCHASES BY MY FAMILY. I WILL NOT SUPPORT A COMPANY THAT KNOWINGLY PUTS MY FAMILY IN DANGER IN ORDER TO SAVE A DOLLAR. THIS BULLETIN # 01-06-04-008D SHOULD BE A RECALL AS IT HAS POTENTIAL TO CREATE SERIOUS INJURY OR DEATH TO THE PASSENGERS IN THIS TYPE OF VEHICLE--- 2002 PONTIAC GRAND AM.*AK
NHTSA ODI #10082977
27,500 miles · May 24, 2004
Fuel System, Other
FUEL GAUGE WOULD READ FULL, YET GAS TANK WAS HALF EMPTY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
IN DECEMBER 2004, GM ISSUED A SPECIAL POLICY FOR MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V327. THE POLICY COVERED TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURRED FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH. GM SENT LETTERS TO OWNERS STARTING DECEMBER 30, 2004.IN JANUARY 2006, GM WILL UPDATE THE SPECIAL POLICY TO INCLUDE MY 2002 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V-327.THE POLICY COVERS TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH.GM WILL SEND LETTERS TO OWNERS STARTING LATE APRIL 2006.THE ACTIONS TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.
IN DECEMBER 2004, GM ISSUED A SPECIAL POLICY FOR MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V327. THE POLICY COVERED TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURRED FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH. GM SENT LETTERS TO OWNERS STARTING DECEMBER 30, 2004.IN JANUARY 2006, GM WILL UPDATE THE SPECIAL POLICY TO INCLUDE MY 2002 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V-327.THE POLICY COVERS TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH.GM WILL SEND LETTERS TO OWNERS STARTING LATE APRIL 2006.THE ACTIONS TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Exterior Lighting:turn Signal:switch
IN DECEMBER 2004, GM ISSUED A SPECIAL POLICY FOR MY 1999-2000 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V327. THE POLICY COVERED TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURRED FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH. GM SENT LETTERS TO OWNERS STARTING DECEMBER 30, 2004.IN JANUARY 2006, GM WILL UPDATE THE SPECIAL POLICY TO INCLUDE MY 2002 ALERO, GRAND AM AND MALIBU VEHICLES NOT COVERED UNDER RECALL 03V-327.THE POLICY COVERS TURN SIGNAL/HAZARD FLASHER FAILURE FOR A PERIOD OF 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST) TO PROVIDE A NO COST REPLACEMENT OF THE HAZARD SWITCH.GM WILL SEND LETTERS TO OWNERS STARTING LATE APRIL 2006.THE ACTIONS TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FUTURE ACTION IF WARRANTED BY THE CIRCUMSTANCES.
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