2002 Pontiac Grand Am

IN 2003 I HAD THE EXHAUST MANIFOLD REPLACED BECAUSE THE CAR WAS LEAKING ANTI FREEZE. SHORT TIME LATER I HAD THE ENTIRE EXHAUST SYSTEM REPLACED BECAUSE ANTI FREEZE GOT INTO THE EXHAUST SYSTEM AND ENGINE WAS BURNING TOO HOT INTO THE CATALYTIC CONVERTER. THIS PLUGGED THE CONVERTER CAUSING THE CAR TO LOSE POWER SINCE THERE WAS NO WHERE FOR THE EXHAUST TO GO. WORK WAS COVERED BY WARRANTY/WORK COMPLETED IN CALIFORNIA. I WAS TOLD THAT THE VERY MINUTE I SMELL THE ROTTEN EGG SMELL THAT THIS WOULD MEAN THAT THE EXHAUST MANIFOLD SEAL WAS LEAKING AGAIN. 8/2005...JUST HAD THE EXHAUST MANIFOLD SEAL REPLACED FOR SECONT TIME. CAR IS NOW AT 85K. HAVE EXTENDED WARRANTY TOO 100K. I HAD THE CAR OUT FOR A WEEK AND AGAIN THE SMELL IS BACK. I SEE FROM THIS SITE THAT THERE ARE MANY OF US OUT THERE THAT HAVE SUFFERED THE SAME PROBLEM. IF THE PROBLEM IS RECURRING THEN GM SHOULD HAVE TO PAY TO FIX IT EVEN AFTER THE EXTENDED WARRANTY PERIOD. 8/2005...

2002 PONTIAC GRAND AM DEVELOPED PROBLEMS WITH THE BRAKES AND THE EMERGENCY BRAKE EQUIPMENT. *MR THE VEHICLE STALLED AS THE CONSUMER BACKED OUT OF THE DRIVEWAY WHEN THE VEHICLE WAS PLACED IN DRIVE. THE EMERGENCY BRAKE WOULD HANG UP. THE TRACTION CONTROL LIGHT STAYED ON. THERE WAS AN OCCASION WHEN THE CONSUMER COULD NOT GET THE TRACTION CONTROL TO RE-ENGAGE. THE DEALER CLAIMED TO HAVE FOUND NOTHING. THE ROTORS WERE REPLACED ALONG WITH THE EMERGENCY BRAKE PADS WHICH WAS STATED TO BE BEYOND SPECIFICATIONS. THREE LOUD BANGS HAD COME FROM THE LEFT REAR WHEEL. THE CONSUMER EXPERIENCED NUMEROUS ELECTRICAL PROBLEMS AND OIL LEAKS. *SC

I PURCHASED A 2002 PONTIAC GRAND AM SE BRAND NEW. I BEGAN HAVING TROUBLE WITH IT STARTING AT 36,400 MILES, THE SECURITY LIGHT WOULD COME ON, AND CAR WOULD NOT START. I CALLED THE DEALERSHIP AND BECAUSE IT WAS OFF WARRANTY, THEY WERE NOT WILLING TO HELP (ALTHOUGH THEY HAD BEEN VERY HELPFUL DURING THE SALE). I TOOK IT TO A SMALL REPAIR SHOP, AND THEY THOUGHT THAT THE PROBLEM WAS CAUSED BY A REMOTE START SYSTEM THAT I HAD INSTALLED AT A DEALERSHIP. REMOVED THE REMOTE START, BUT CONTINUED TO HAVE PROBLEMS WITH IT STARTING, AND THE SECURITY LIGHT COMING ON (IF I KEPT THE IGNITION ON FOR 10 MINUTES IT WOULD RESET). AT 44,000 MILES, WHILE SITTING IN MY DRIVEWAY WARMING UP THE ENGINE DIED. I HAD IT TOWED TO A LOCAL DEALERSHIP WHERE THEY FOUND THAT THE TIMING CHAIN HAD BROKEN AND COMPLETELY DESTROYED THE ENGINE. I CALLED THE DEALERSHIP THAT I HAD PURCHASED THE VEHICLE FROM, AND THEY REFUSED TO DO ANYTHING ABOUT IT. AFTER MUCH EFFORT, THEY FINALLY SAID THAT THEY MIGHT CONSIDER A "GOODWILL" WARRANTY IF I COULD PROVIDE RECEIPTS FOR ALL OF MY OIL CHANGES. SINCE THESE WERE DONE AT HOME, I DID NOT HAVE RECEIPTS. I AM STILL MAKING PAYMENTS ON THIS CAR AND FEEL THAT BECAUSE IT WAS A CATASTROPHIC INCIDENT THAT THE DEALERSHIP SHOULD HAVE BEEN WILLING TO HELP ME REPLACE THE ENGINE IN THE CAR. THE VEHICLE ONLY HAD 44,000 MILES ON IT, AND IT IS SITTING IN MY DRIVEWAY DEAD. ANYBODY THAT LOOKS AT THE CAR WILL KNOW THAT I LOVED MY GRAND AM. BECAUSE I DID NOT HAVE THE MONEY TO REPLACE THE ENGINE (THEY WANTED $3000) I ENDED UP BUYING A 1995 JEEP CHEROKEE WITH 225,000 MILES ON IT, THIS VEHICLE STARTS AND RUNS EVERYDAY!!! IT IS VERY SAD THAT GENERAL MOTORS CANNOT TAKE A FEW LESSONS FROM JEEP IN HOW TO BUILD A RELIABLE PRODUCT. UP UNTIL THE DAY THAT I CALLED THE DEALERSHIP WITH A CAR THAT WOULD NOT START AT 36,400 MILES, I RAVED ABOUT WHAT A TERRIFIC PLACE THEY HAD BEEN TO DEAL WITH. 400 MILES OFF WARRANTY...THEY DID NOT EVEN KNOW MY NAME.*AK

COOLANT LEAK - INTERNALLY.... BLEW HEAD GASKET. CAR BRAND NEW!! SERVICE RECORDS INDICATING THAT CAR WAS 100% PROPERLY MAINTAINED BY OWNER. SERVICE DEPARTMENT AT PERRUZZI PONTIAC IN LANGHORNE, PA. IS KEEPING A TIGHT BLINDFOLD ON THIS KNOWN DEFECT IN THIS CAR AND ALL OTHER GRAND AM GT 2002 MODELS THAT HAVE REPORTED THE SAME PROBLEMS. *JB

I REPLACED THE LOWER INTAKE MANIFOLD GASKET IN MY PONTIAC GRAND-AM (2002) AT A COST OF $700. THE PROBLEM WAS WELL-KNOWN AMONGST THE MECHANICS I SAW AND I WAS INFORMED THAT THIS PROBLEM NEEDS TO BE ADDRESSED. THE MECHANICS COULD NOT BELIEVE THAT GM HAD NOT FIXED THIS PROBLEM. I WAS TOLD THIS WAS DUE TO FAULTY GASKETS AND THAT THE QUALITY OF GASKET USED WAS QUITE POOR. I RESEARCHED THE PROBLEM ON THE INTERNET AND RAN INTO NUMEROUS INDIVIDUALS WITH THE SAME PROBLEM. THE PROBLEM IS COMMON TO THE V-6 3.1L AND 3.4L ENGINES. IT CAUSES RAPID OIL LOSS AND COOLANT LEAKS. THIS MADE THE CAR UNDRIVABLE AND DAMAGED THE ENGINE. MY CAR IS ONLY TWO YEARS OLD AND THIS DAMAGE HAPPENED OUTSIDE THE WARRANTY. I WAS TREATED RATHER RUDELY BY PONTIAC AND OFFERED NO HELP. THIS ISSUE IS RIPE FOR A CLASS-ACTION OR RECALL SCENARIO. VERY DANGEROUS TO THE DRIVER AND CAR. HIGH COST OF REPAIRS FOR A TWENTY DOLLAR GASKET. NO ACCIDENT OCCURRED, BUT WAS STRANDED. *JB

CONSUMER COMPLAINED ABOUT MULTIPLE PROBLEMS WITH THIS VEHICLE. WHILE DRIVING VEHICLE STALLED ON ITS OWN. CONSUMER TRIED TO RESTART VEHICLE, BUT WAS UNABLE TO DO SO. THEN, FIFTEEN MINUTES LATER THE VEHICLE STARTED. DRIVER'S AND PASSENGER SIDE ELECTRICAL WINDOWS ROLLED UP AND DOWN ON THEIR OWN. ALSO, TRANSMISSION FAILED WHILE SHIFTING. CONSUMER CONTACTED DEALER FOR AN APPOINTMENT FOR THESE PROBLEMS. *AK

I HAVE HAD MY CAR IN NUMEROUS TIMES TO DEALERSHIP AND STILL HAVE NOT BEEN ABLE TO FIX PROBLEM. WHEN I TRAVEL DOWN INTERSTATE THE RPM LOCKS IN AT AROUND 2.6--EVERY SO OFTEN IT WILL KICK OUT AND MOVE PAST 3. THIS CAUSES A JERKING MOTION IN CAR THAT IS QUITE NOTICEABLE BY EVERYONE IN CAR. I HAVE ASSISTED MY DEALERSHIP IN FINDING THE CAUSE OF THIS PROBLEM, BY HAVING A MECHANIC TAKE IF FOR TEST DRIVES, APPLYING SCANNING TOOL, AND A DATA RECORDER TO ENGINE. I HAVE PUT ON OVER 600 MILES TRYING TO DIAGNOSIS PROBLEM. I HAVE NOW BEEN TOLD THAT THEY REALLY DON'T KNOW WHAT IS CAUSING THE SYMPTOMS, BUT THINK IT MAY A PROGRAMMING ERROR. THEY STATE THAT THE COMPUTER CONTROLLING THE TORQUE CONVERTER IS NOT WORKING PROPERLY. THEY STATE GMC HAS APPROX 13 OTHER CARS IN US THAT IS DOING THIS, BUT THEY DO NOT KNOW WHAT IS CAUSING THE PROBLEM OR HOW TO FIX IT. THEY ARE CURRENTLY WORKING ON A FIX---BUT THIS MAY TAKE YEARS SINCE ANY CHANGES MADE, HAVE TO GO THROUGH GOV. IN THE MEAN TIME I AM SUPPOSE TO CONT TO DRIVE THIS CAR AND LIVE WITH THE SUDDEN QUICK JERKS THAT I GET EVERY 1-2 MILES GOING DOWN ROAD, WAIT FOR THE COMP UPGRADE, AND HOPE THAT THIS IS THE CAUSE!! IF NOT WE START OVER. I AM REAL FRUSTRATED WITH THIS WHOLE PROCESS AND THE WAY THIS HAS BEEN HANDLED AT MY DEALERSHIP. I WANT A RESOLUTION TO THIS ASAP. THE CAR ONLY HAS 27,000 MILES ON, AND SHOULD NOT BE HAVING THIS MUCH PROBLEMS. AT THIS POINT I AM VERY DISAPPOINTED IN MY SERVICE I HAVE RECEIVED AND IN THE WHOLE GMC TECHNICIAN STAFF, AND PRODUCT. *JB