NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
148 reportsClear category filterMileage unknown · Jan 21, 2011
Electrical SystemVisibility
THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHENEVER THE KEY WAS INSERTED IN THE IGNITION IT WILL START SOMETIMES AND ANOTHER TIMES IT WILL NOT. THE VEHICLE WAS TAKEN TO THE DEALER PREVIOUSLY AND WAS CHARGED $500 AND THEY REPLACED THE PASS LOCK. ABOUT A YEAR LATER THE SAME FAILURE OCCURRED AND THE VEHICLE WAS TAKEN TO MECHANIC SH…
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THE CONTACT OWNS A 2002 PONTIAC GRAND AM. WHENEVER THE KEY WAS INSERTED IN THE IGNITION IT WILL START SOMETIMES AND ANOTHER TIMES IT WILL NOT. THE VEHICLE WAS TAKEN TO THE DEALER PREVIOUSLY AND WAS CHARGED $500 AND THEY REPLACED THE PASS LOCK. ABOUT A YEAR LATER THE SAME FAILURE OCCURRED AND THE VEHICLE WAS TAKEN TO MECHANIC SHOP WHO REPAIRED THE LOCK AGAIN BECAUSE THE COMPUTER DID NOT RECOGNIZED THE KEY TO START THE VEHICLE. ALL FOUR WINDOWS HAD TO BE REPLACED BECAUSE THEY WOULD NOT GO DOWN THEY JAMMED AT ALL TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10378171
Mileage unknown · Sep 24, 2010
Electrical SystemExterior Lighting
BLINKERS SPORADICALLY WORK. I HAVE READ ONLINE FORUMS ABOUT THE SAME PROBLEM IN GRAND AM 2002, BUT NO RECALL IS ISSUED FOR MY VEHICLE YEAR. THERE IS ONE FOR THE 2001 GRAND AM, BUT SINCE MINE IS A 2002, GM WILL NOT FIX THE PROBLEM UNDER THE RECALL. THIS IS A MAJOR SAFETY ISSUE, ESPECIALLY AT NIGHT. *TR
NHTSA ODI #10357324
95,586 miles · Aug 16, 2010
Electrical System
THE SECURITY LIGHT HAS BEEN GOING ON AND OFF SINCE I BOUGHT THE CAR USED BACK AT THE END OF JUNE. I WENT TO GO PAY A BILL SHUT THE CAR OFF PAID THE BILL AND RETURNED BACK TO THE CAR. I WENT TO PUT THE KEY IN THE IGNITION AND THE CAR WOULD NOT TURN ON AND THE SECURITY LIGHT WAS BLINKING. I THEN HAD TO HAVE IT TOWED TO THE DEALERS…
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THE SECURITY LIGHT HAS BEEN GOING ON AND OFF SINCE I BOUGHT THE CAR USED BACK AT THE END OF JUNE. I WENT TO GO PAY A BILL SHUT THE CAR OFF PAID THE BILL AND RETURNED BACK TO THE CAR. I WENT TO PUT THE KEY IN THE IGNITION AND THE CAR WOULD NOT TURN ON AND THE SECURITY LIGHT WAS BLINKING. I THEN HAD TO HAVE IT TOWED TO THE DEALERSHIP AND THEY TOLD ME THAT THE PASSLOCK SENSOR WAS AT FAULT AND THEY HAD TO REPLACE THE SENSOR ASSEMBLY AND IGNITION SENSOR WHICH ENDED UP COSTING ME ALMOST 600 BUCKS! *TR
NHTSA ODI #10349780
70,073 miles · Jul 14, 2010
Electrical System
I PUT THE KEY IN THE IGNITION AND TURN IT TO THE START POSITION BUT IT WOULDN'T START. THERE IS A WORK AROUND THAT IS DETAILED IN THE 2002 PONTIAC GRAND AM OWNER'S MANUAL ON PAGE 2-18 THAT SAYS "AFTER ATTEMPTING TO START THE ENGINE, IF THE SECURITY LIGHT FLASHES OR STAYS ON, WAIT TEN MINUTES WITH THE KEY IN ON UNTIL THE LIGHT GO…
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I PUT THE KEY IN THE IGNITION AND TURN IT TO THE START POSITION BUT IT WOULDN'T START. THERE IS A WORK AROUND THAT IS DETAILED IN THE 2002 PONTIAC GRAND AM OWNER'S MANUAL ON PAGE 2-18 THAT SAYS "AFTER ATTEMPTING TO START THE ENGINE, IF THE SECURITY LIGHT FLASHES OR STAYS ON, WAIT TEN MINUTES WITH THE KEY IN ON UNTIL THE LIGHT GOES OFF. THEN TURN THE IGNITION TO OFF BEFORE ATTEMPTING TO START THE ENGINE AGAIN." I DID THAT AND IT WORKED BUT IT SHOULDN'T BE NECESSARY. THE CAR SHOULD START RIGHT AWAY. THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME BUT IT ISN'T AN ISOLATED INCIDENT. THERE HAVE BEEN MANY OTHER PEOPLE THAT HAVE HAD THIS PROBLEM AND THIS WEBSITE INCLUDES COMMENTS FROM OTHER PEOPLE WHO HAVE HAD THIS PROBLEM: HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0F6220/0 THIS FAILURE HAS NOT BEEN CORRECTED YET. *TR
NHTSA ODI #10343156
54,000 miles · Jun 25, 2010
Electrical System
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. IN ORDER TO GET THE VEHICLE TO START, HE WOULD TURN THE IGNITION TO THE START POSITION AND WAIT FOR 10 MINUTES BEFORE TURNING IT BACK OFF AND THEN ON AGAIN. THE FAILURE RECURS INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO BE EXAMINE…
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TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. IN ORDER TO GET THE VEHICLE TO START, HE WOULD TURN THE IGNITION TO THE START POSITION AND WAIT FOR 10 MINUTES BEFORE TURNING IT BACK OFF AND THEN ON AGAIN. THE FAILURE RECURS INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000 AND THE CURRENT MILEAGE WAS 66,000.
NHTSA ODI #10340135
19,000 miles · May 14, 2010
Electrical SystemEngine And Engine Cooling
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE ENGINE ON HIS VEHICLE, AT TIMES, WILL NOT START. THE OWNER STATED THIS IS A SAFETY ISSUE DUE TO NOT BEING ABLE TO MOVE HIS VEHICLE IF NEEDED. THE WEATHER OR THE TEMPERATURE OF THE ENGINE MAKES NO DIFFERENCE. THE VEHICLE WAS TAKEN TO A DEALER BUT THEY …
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TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THAT THE ENGINE ON HIS VEHICLE, AT TIMES, WILL NOT START. THE OWNER STATED THIS IS A SAFETY ISSUE DUE TO NOT BEING ABLE TO MOVE HIS VEHICLE IF NEEDED. THE WEATHER OR THE TEMPERATURE OF THE ENGINE MAKES NO DIFFERENCE. THE VEHICLE WAS TAKEN TO A DEALER BUT THEY CANNOT DIAGNOSE THEY FAILURE. THE FAILURE MILEAGE 19,000. THE CURRENT MILEAGE WAS 39,653. UPDATED 11/03/10. *LJ UPDATED 12/22/10 *BF THE CONSUMER STATED THE PROBLEM WAS THE PASSLOCK SECURITY WAS DEFECTIVE WHICH CAUSED THE VEHICLE NOT TO START. UPDATED 12/30/10
NHTSA ODI #10330469
60,000 miles · May 6, 2010
Electrical System
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM GT. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED, THE ANTI-THEFT SYSTEM WOULD ENGAGE WITHOUT WARRANT. THE DOORS WOULD AUTOMATICALLY LOCK AND THE ANTI-THEFT SYSTEM ALARM WOULD ENGAGE WITHOUT WARRANT. THE DEALER ADVISED THE FAILURE WAS NOT A SAFETY ISSUE. THE CONTACT HAD EXPERIEN…
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TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM GT. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED, THE ANTI-THEFT SYSTEM WOULD ENGAGE WITHOUT WARRANT. THE DOORS WOULD AUTOMATICALLY LOCK AND THE ANTI-THEFT SYSTEM ALARM WOULD ENGAGE WITHOUT WARRANT. THE DEALER ADVISED THE FAILURE WAS NOT A SAFETY ISSUE. THE CONTACT HAD EXPERIENCED THE FAILURE BEFORE AND THE DEALER REPLACED THE IGNITION CYLINDER AND RESET THE THEFT SYSTEM. THERE WERE NO ADDITIONAL REPAIRS PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 85,000.
NHTSA ODI #10329126
132,000 miles · Apr 19, 2010
Electrical System
TL*-THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT ATTEMPTED TO START THE IGNITION, THE ENGINE FAILED TO START. WHEN THE IGNITION KEY WAS TURNED TO THE ACC POSITION ON THE IGNITION SWITCH THE ENGINE WOULD START AFTER WAITING FOR A PERIOD OF TEN TO TWENTY MINUTES. THE FAILURE OCCURRED ON FIVE SEPARATE OCCASIONS. THE VEHICL…
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TL*-THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT ATTEMPTED TO START THE IGNITION, THE ENGINE FAILED TO START. WHEN THE IGNITION KEY WAS TURNED TO THE ACC POSITION ON THE IGNITION SWITCH THE ENGINE WOULD START AFTER WAITING FOR A PERIOD OF TEN TO TWENTY MINUTES. THE FAILURE OCCURRED ON FIVE SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 132,000.
NHTSA ODI #10326424
130,000 miles · Apr 9, 2010
Electrical SystemExterior Lighting
I HAVE A 2002 PONTIAC GRAND AM THAT HAS A DEFECTIVE TURN SIGNAL RELAY, OR EMERGENCY FLASHER. SOMETIMES THE SIGNAL WILL WORK, SOMETIMES NOT, WHICH IS PRETTY DANGEROUS WHEN DRIVING ON THE FREEWAY. I HAVE RESEARCHED THIS ISSUE ON THE INTERNET, AND SEE THAT GM IS AWARE OF THIS PROBLEM WITH THEIR VEHICLES. I CALLED THE 1-800-620-7…
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I HAVE A 2002 PONTIAC GRAND AM THAT HAS A DEFECTIVE TURN SIGNAL RELAY, OR EMERGENCY FLASHER. SOMETIMES THE SIGNAL WILL WORK, SOMETIMES NOT, WHICH IS PRETTY DANGEROUS WHEN DRIVING ON THE FREEWAY. I HAVE RESEARCHED THIS ISSUE ON THE INTERNET, AND SEE THAT GM IS AWARE OF THIS PROBLEM WITH THEIR VEHICLES. I CALLED THE 1-800-620-7668 AND WAS TOLD NO RECALLS WERE ON MY CAR. IT IS A SAFETY HAZARD. *TR
NHTSA ODI #10324769
85,000 miles · Mar 21, 2010
Electrical SystemExterior Lighting
2002 GRAND AM THERE HAS BEEN A SHORT IN MY MULTIFUNCTION SWITCH FOR QUITE SOME TIME. THAT'S WHAT THE DEALERSHIP TOLD ME IT WAS. WHEN I TOOK IT TO THEM AND I WAS AWARE OF THE TSB BUT THEY SAID IT WAS NOT COVERED BECAUSE IT'S NOT A SAFETY ISSUE. SOMETHING LINKED TO THAT IS CLICKING IN THE DASH. IF I DEPRESS THE HAZARD BUTTON 1/2 W…
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2002 GRAND AM THERE HAS BEEN A SHORT IN MY MULTIFUNCTION SWITCH FOR QUITE SOME TIME. THAT'S WHAT THE DEALERSHIP TOLD ME IT WAS. WHEN I TOOK IT TO THEM AND I WAS AWARE OF THE TSB BUT THEY SAID IT WAS NOT COVERED BECAUSE IT'S NOT A SAFETY ISSUE. SOMETHING LINKED TO THAT IS CLICKING IN THE DASH. IF I DEPRESS THE HAZARD BUTTON 1/2 WAY IT STOPS BUT I CAN'T EXACTLY DRIVE AROUND LIKE THAT. IT'S NOT CONSTANT AND AS FAR AS I CAN TELL THE SIGNALS ARE WORKING FINE WHEN I USE THEM. *TR
NHTSA ODI #10321286
Official recalls
1Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗