NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
148 reportsClear category filter35,000 miles · Mar 14, 2013
Electrical System
ONGOING PROBLEMS WITH THE SECURITY PASSLOCK SYSTEM. SECURITY LIGHT COMES ON AND WITHIN THE NEXT FEW TIMES STARTING THE VEHICLE IT WILL NOT START. SPENT A LOT OF MONEY OVER THE YEARS AT GM AUTHORIZED DEALERSHIPS ATTEMPTING TO FIX THE PROBLEM. GM MECHANICS DO NOT KNOW HOW RESOLVE THE PROBLEM AND THEY TELL YOU THE FIX IS REPLACI…
Read full complaint
ONGOING PROBLEMS WITH THE SECURITY PASSLOCK SYSTEM. SECURITY LIGHT COMES ON AND WITHIN THE NEXT FEW TIMES STARTING THE VEHICLE IT WILL NOT START. SPENT A LOT OF MONEY OVER THE YEARS AT GM AUTHORIZED DEALERSHIPS ATTEMPTING TO FIX THE PROBLEM. GM MECHANICS DO NOT KNOW HOW RESOLVE THE PROBLEM AND THEY TELL YOU THE FIX IS REPLACING THE IGNITION LOCK SENSOR, HAVE THE BODY CONTROL MODULE REPROGRAMMED, ETC AND THEY ARE JUST GUESSING AND WASTING MY MONEY. A QUICK INTERNET SEARCH ON THIS PROBLEM SHOWS AN UNBELIEVABLE AMOUNT OF "HITS" AND SO MANY OTHER VEHICLE OWNERS ARE EXPERIENCING THE SAME PROBLEM. IT IS FRUSTRATING THAT GM OFFERS NO SOLUTION TO A VERY COMMON PROBLEM THAT ULTIMATELY IS A SAFETY ISSUE. THIS IS A SAFETY ISSUE IF THE VEHICLE OWNER CANNOT START THEIR VEHICLE AND THEY ARE STRANDED IN THE MIDDLE OF NOWHERE, EXTREMELY COLD WEATHER, A BAD NEIGHBORHOOD, ETC. *TR
NHTSA ODI #10503032
135,000 miles · Oct 23, 2012
Electrical System
MY CAR STARTED TO STALL OUT ON ME AS I WAS CROSSING A VERY BUSY HIGHWAY. I BARELY MANAGED TO GET OVER TO THE OTHER END AND PULL OVER BEFORE THE CAR DIED COMPLETELY. THE BATTERY LIGHT CAME ON AS THE CAR STALLED OUT. AFTER TRYING TO RESTART THE CAR A FEW TIMES, THE KEY WOULD TURN AND IT WOULD SOUND LIKE IT WOULD TRY TO START T…
Read full complaint
MY CAR STARTED TO STALL OUT ON ME AS I WAS CROSSING A VERY BUSY HIGHWAY. I BARELY MANAGED TO GET OVER TO THE OTHER END AND PULL OVER BEFORE THE CAR DIED COMPLETELY. THE BATTERY LIGHT CAME ON AS THE CAR STALLED OUT. AFTER TRYING TO RESTART THE CAR A FEW TIMES, THE KEY WOULD TURN AND IT WOULD SOUND LIKE IT WOULD TRY TO START THE ENGINE, BUT NEVER ENOUGH POWER TO GET IT GOING. AFTER HAVING THE CAR SIT IN IDLE FOR HALF AN HOUR, WAITING FOR A TOW TRUCK TO GET THERE, THE CAR WOULD MAKE A CLICKING SOUND WHEN THE KEY IS TURNED, BUT IT WOULDN'T START. ALSO, THE SECURITY LIGHT STAYS ON WHEN THE KEY IS TURNED TO "ON". SO FAR I HAVE REPLACED THE BATTERY THINKING THAT WAS THE PROBLEM, CHECKED ALL THE FUSES, FUEL PUMPS, GOT A NEW ALTERNATOR, AND NEW OIL PRESSURE SENSOR. THIS SEEMS TO BE A VERY COMMON PROBLEM THAT HAS TO DO WITH SECURITY BYPASS IN PONTIACS. GM CUSTOMER SERVICE WASN'T AT ALL HELPFUL. I UNDERSTAND THEY WILL NOT DO A RECALL BECAUSE THIS COMMON ISSUE IS NOT CONSIDERED TO BE A SAFETY ISSUE, BUT IN MY CASE, THE CAR DIED ON ME AS I WAS CROSSING A BUSY HIGHWAY, AND I COULD'VE EASILY CAUSE AN ACCIDENT. I'M SURE MY CASE THAT INVOLVED SAFETY IS NOT AN ISOLATED ONE. *TR
NHTSA ODI #10481969
110,000 miles · Jul 25, 2012
Electrical System
AS I WAS DRIVING MY GIRLFRIENDS PONTIAC GRAND AM 2002 ON THE HIGH WAY THE CAR JUST SHUT DOWN AND THE SECURITY LIGHT CAME ON..... THIS HAS BEEN GOING ON FOR QUITE A WHILE AND I HAD BEEN ABLE TO FOOL THE SYSTEM INTO RESETTING ITSELF BY WAITING THE 10 MINUTES FOR IT TO RESET AND THEN IT WOULD WORK BUT NOW IT DOESN'T SEEM TO WORK. …
Read full complaint
AS I WAS DRIVING MY GIRLFRIENDS PONTIAC GRAND AM 2002 ON THE HIGH WAY THE CAR JUST SHUT DOWN AND THE SECURITY LIGHT CAME ON..... THIS HAS BEEN GOING ON FOR QUITE A WHILE AND I HAD BEEN ABLE TO FOOL THE SYSTEM INTO RESETTING ITSELF BY WAITING THE 10 MINUTES FOR IT TO RESET AND THEN IT WOULD WORK BUT NOW IT DOESN'T SEEM TO WORK. I HAVE LOOKED ONLINE AND IT SEEMS LIKE ALOT OF PEOPLE ARE HAVING THE SAME PROBLEM NOT ONLY WITH GRAND AMS BUT IMPALAS ETC..... WHAT THEY OFFER AT THE DEALERSHIP IS TO REPLACE THE SECURITY SYSTEM BECAUSE IS FAULTY WHICH HAS A COST OF $400. *TR
NHTSA ODI #10467724
Mileage unknown · Feb 18, 2012
Electrical SystemEngine And Engine CoolingService Brakes, Hydraulic
AFTER HAVING THE 2ND CATALYTIC CONVERTER IN 2 YRS PUT ON THE ELECTRICAL WENT HAYWIRE. THE ABS,TRAC OFF & SERVICE ENGINE LIGHTS COME & STAY ON FOR NO APPARENT REASON. I'VE HAD IT SERVICED AND NOBODY KNOWS WHY THIS IS HAPPENING. I HAD THE BRAKES INSPECTED AND GIVEN A CLEAN BILL OF HEALTH SO TO SPEAK & YET AT RANDOM TIMES I HAVE NO…
Read full complaint
AFTER HAVING THE 2ND CATALYTIC CONVERTER IN 2 YRS PUT ON THE ELECTRICAL WENT HAYWIRE. THE ABS,TRAC OFF & SERVICE ENGINE LIGHTS COME & STAY ON FOR NO APPARENT REASON. I'VE HAD IT SERVICED AND NOBODY KNOWS WHY THIS IS HAPPENING. I HAD THE BRAKES INSPECTED AND GIVEN A CLEAN BILL OF HEALTH SO TO SPEAK & YET AT RANDOM TIMES I HAVE NO BRAKES EVEN AFTER HAVING THEM INSPECTED BY PROFESSIONALS. THE CAR NOW OVERHEATS DUE TO THE DEX COOL I WAS TOLD TO USE BECAUSE IT ATE THRU THE CHEAP GASKETS PUT ON BY THE DEALERSHIP WHICH THEY WILL NOT COVER. THE BLINKERS HAVE A MIND OF THEIR OWN AND ONLY WORK DURING THE DAYLIGHT HOURS, I'VE HAD THOSE CHECKED & NEW ONES INSTALLED AS WELL AND THEY STILL ONLY WORK IN THE DAYTIME AND FINALLY THE PLASTIC WINDOW CLIPS ON THE PASSENGER SIDE(BOTH) BREAK CONSTANTLY. I'VE HAD EVERYTHING REPLACED EVEN HE ENGINE! THIS CAR HAS COST ME OVER 20,000. *TR
NHTSA ODI #10448447
99,709 miles · Jan 11, 2012
Electrical SystemExterior Lighting
IN REFERENCE TO NHTSA ACTION NUMBER PE05055 (RECALL 03V327), TURN SIGNAL/HAZARD SWITCH POLICY, I HAD MY CAR TAKEN IN AND LOOKED AT FOR THE SAME PROBLEM, AND THEY SWITCH OUT A MULTI-FUNCTION SWITCH. THEY WOULD NOT FIX IT UNDER THE RECALL 03V327. THE DEALER SAID THAT IT IS THE HAZARD SWITCH THAT IS COVERED AND NOT THE MULTI-FUNC…
Read full complaint
IN REFERENCE TO NHTSA ACTION NUMBER PE05055 (RECALL 03V327), TURN SIGNAL/HAZARD SWITCH POLICY, I HAD MY CAR TAKEN IN AND LOOKED AT FOR THE SAME PROBLEM, AND THEY SWITCH OUT A MULTI-FUNCTION SWITCH. THEY WOULD NOT FIX IT UNDER THE RECALL 03V327. THE DEALER SAID THAT IT IS THE HAZARD SWITCH THAT IS COVERED AND NOT THE MULTI-FUNCTION/TURN SIGNAL SWITCH. HOWEVER, AFTER RESEARCHING THIS ISSUE ONLINE IT IS CLEAR THAT THE HAZARD SWITCH IS NOT THE MAIN PROBLEM, IT IS THE MULTI-FUNCTION SWITCH. EVEN IF THEY HAD REPLACED A HAZARD SWITCH IT WOULD NOT HAVE FIXED THE ISSUE, WHICH IS CONTAMINATED GREASE THAT HAD BRIDGED THE CONTACTS OF THE MULTI-FUNCTION SWITCH. *TR
NHTSA ODI #10443453
65,000 miles · Jan 3, 2012
Electrical SystemExterior Lighting
TURN SIGNALS OPERATE INTERMITTENTLY. CLICKING SOUND INSIDE CAR. GM HAS SPECIAL ISSUANCE FOR REPAIR. DEALERSHIP REPLACED HAZARD SWITCH. PROBLEM STILL EXISTS. *TR
NHTSA ODI #10442216
Mileage unknown · Aug 1, 2011
Electrical System
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THE SECURITY SYSTEM FAILED AND THE VEHICLE WOULD NOT START AND THE SECURITY LIGHT BEGAN FLASHING WHEN THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO A MECHANIC, BUT THEY WERE UNABLE TO DETERMINE WHAT CAUSED THE FAILURE. THE VEHICLE WAS NOT INSPECTED BY THE D…
Read full complaint
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THE SECURITY SYSTEM FAILED AND THE VEHICLE WOULD NOT START AND THE SECURITY LIGHT BEGAN FLASHING WHEN THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO A MECHANIC, BUT THEY WERE UNABLE TO DETERMINE WHAT CAUSED THE FAILURE. THE VEHICLE WAS NOT INSPECTED BY THE DEALER. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 112,000.
NHTSA ODI #10416477
150,000 miles · Jun 2, 2011
Electrical System
TL*THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THE TURN SIGNALS MALFUNCTIONED AND BEGAN TO FUNCTION SPORADICALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER. THE DEALER CONFIRMED THE WIRING HARNESS NEEDED TO BE REPLACED AND REPLACED IT. AFTER THE VEHICLE WAS REPAIRED, THE TURN SIGNAL MALFUNCTIONED AGAIN AND T…
Read full complaint
TL*THE CONTACT OWNS A 2002 PONTIAC GRAND AM. THE CONTACT STATED THE TURN SIGNALS MALFUNCTIONED AND BEGAN TO FUNCTION SPORADICALLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER. THE DEALER CONFIRMED THE WIRING HARNESS NEEDED TO BE REPLACED AND REPLACED IT. AFTER THE VEHICLE WAS REPAIRED, THE TURN SIGNAL MALFUNCTIONED AGAIN AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER STATED THE MULTI-SWITCH CONTROLLER NEEDED TO BE REPLACED. THE CONTACT STATED THE FAILURE COULD CAUSE A CRASH DUE TO THE FAULTY TURN SIGNAL. THE FAILURE MILEAGE WAS 150,000.
NHTSA ODI #10404204
103,000 miles · May 17, 2011
Electrical System
SOMETIMES BUT NOT ALWAYS THE SECURITY LIGHT WILL COME ON. WHEN YOU TURN THE CAR OFF, WHEN YOU GO TO RESTART IT THE CAR WILL NOT TURN OVER. ALL THE LIGHTS ARE FINE I HAD THE ALTERNATOR AND BATTERY CHECKED, THEY WERE FINE. I TRIED TO JUMP THE STARTER FROM THE BATTERY AND THAT WOULDN'T WORK. AFTER LOADING THE CAR ON THE TRAILER AND…
Read full complaint
SOMETIMES BUT NOT ALWAYS THE SECURITY LIGHT WILL COME ON. WHEN YOU TURN THE CAR OFF, WHEN YOU GO TO RESTART IT THE CAR WILL NOT TURN OVER. ALL THE LIGHTS ARE FINE I HAD THE ALTERNATOR AND BATTERY CHECKED, THEY WERE FINE. I TRIED TO JUMP THE STARTER FROM THE BATTERY AND THAT WOULDN'T WORK. AFTER LOADING THE CAR ON THE TRAILER AND BRINGING IT HOME I TRIED TO START THE CAR ONE LAST TIME TO DRIVE IT OFF THE TRAILER AND IT STARTED JUST FINE. I SHUT IT OFF AND TRIED AGAIN AND IT WORKS NORMAL. APPROXIMATELY ONE MONTH LATER I WAS ON MY WAY TO CLOSE ON MY HOUSE LEAVING THE BANK THE CAR WOULDN'T START. THE NEXT DAY I STARTED LOOKING ONLINE ABOUT 2002 GRAND AM GT WONT START AND GOT MANY RESULTS. THEY SAY TO SOLVE THE PROBLEM LEAVE THE KEY ON ACC FOR 10 MIN. AND THE PASSLOCK SECURITY SYSTEM WILL RESET. I ALSO READ THAT IF YOU HAVE IT REPLACED THAT IT WILL STILL DO THE SAME THING. IT HAS SINCE HAPPENED TO ME AGAIN ALL WITHIN 3 MONTHS AND I TRIED THE 10 MIN. ACC TRICK AND IT WORKED. BUT THAT DOESN'T MEAN ANYTHING TO ME IF I HAVE TO DRIVE MY CHILD SOMEWHERE IN AN EMERGENCY. WITH THAT BEING SAID I ALSO READ REPORTS OD PEOPLES CARS TURNING OFF WHILE DRIVING. THIS NEEDS TO BE LOOKED INTO. I TYPED 2002 GRAND AM GT WONT START INTO YAHOO AND GOT 4,740,000 RESULTS. I UNDERSTAND ITS THE INTERNET BUT THAT'S A BIG PROBLEM. SO FAR I HAVE ONLY BEEN A LITTLE LATE FOR THINGS THAT CAN WAIT, BUT I DO NOT WANT TO HAVE TO WAIT FOR 10 MINUTES WHEN I HAVE TO TAKE MY WIFE TO THE HOSPITAL FOR HER TO HAVE OUR BABY. THANK YOU. *TR
NHTSA ODI #10401360
44,000 miles · Mar 10, 2011
Electrical System
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM GT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY REPAIRED THE IGNITION SWITCH. THE FAILURE RECURRED APPROXIMATELY FOUR YEARS LATER. THE CONTACT ALLOWED THE VEHICLE TO SIT IDLE FOR FIFTEEN MINUTES BEFORE SUCCESSFULLY RESTARTING TH…
Read full complaint
TL* THE CONTACT OWNS A 2002 PONTIAC GRAND AM GT. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY REPAIRED THE IGNITION SWITCH. THE FAILURE RECURRED APPROXIMATELY FOUR YEARS LATER. THE CONTACT ALLOWED THE VEHICLE TO SIT IDLE FOR FIFTEEN MINUTES BEFORE SUCCESSFULLY RESTARTING THE VEHICLE. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE CURRENT MILEAGE WAS 73,850 AND THE FAILURE MILEAGE WAS 44,000.
NHTSA ODI #10389782
Official recalls
1Jul 3, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-2002 Oldsmobile Intrigue, 1999-2005 Pontiac Grand Am and 2004-2008 Pontiac Grand Prix vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗